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El Dorado San Agustin

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#40 of 162 Hotels in Cusco
Certificate of Excellence
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El Dorado San Agustin
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386 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Ponta Delgada, Portugal
Level Contributor
281 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for three nights in two separate times in our trip to Peru. The rooms were similar in both times and the gret minus were the lack of any view from the windows. The rooms were big, even with three huge beds inside. The bathroom was very nice, although small. The breakfast was not that diverse and in... More 

Helpful?
Thank Nuno P
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

The balcony was definitely the best part of this hotel; watching the beautiful city from there was amazing. There was local tea and fresh fruit available for breakfast, the bathroom in my bedroom had a comfortable tub, and there was a computer in the lobby available for guests without any extra charges, which was very helpful. The staff was very... More 

Helpful?
Thank AlessVeranimal
Lima
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there for business and I cannot complain about the service. Even I had a terrible situation with high altitude sickness during all night and they provided me oxygen in my own room. The other thing I did notice it was the soundproof window, because the room I stayed was in the top of the common area. So, I... More 

Helpful?
Thank Jules H
Invercargill, New Zealand
Level Contributor
371 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We stayed here as part of a tour. The first night they had had power issues in Cusco so generators were running in the building. It made noise all night. As a result we were given beautiful suites the next night. They were lovely rooms and we were really happy. The staff were superb and really accomodating. We enjoyed our... More 

Helpful?
Thank CraigandTania
Santa Barbara, California
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 10, 2016

We liked the hotel because it was clean, well located and the stuff was friendly and helpful. We appreciated the clean, comfortable rooms and hot water after our stay at a cheaper hotel in Ollantaytambo. The hotel is 5 minutes away from the Plaza de Armas and there are tons of restaurants and shops around. It's in a busy street... More 

Helpful?
1 Thank Begonia B
Harlingen, Texas
Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed May 31, 2016

Like many people here we stayed twice at this hotel. Once coming in from Lima then a second time coming back from Machu Picchu. I really did like this hotel. Upon arrival we were greeted with coca tea and they always have some ready on hand to drink as you like. The rooms we stayed in were clean and they... More 

Helpful?
1 Thank LaGataViajadora
Bangkok, Thailand
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 20, 2016

excellent location, five minutes to the main square where shops and restaurants are located. breakfast buffet was quite limited in terms of selection. but it was good enough to satisfy your morning need with coffee, juice, fruit, bread, deli meats, vegetable.

Helpful?
Thank Rouge S
SanAgustinHoteles, Administradora at El Dorado San Agustin, responded to this review

Dear guest, Thank you very much for your comment and taking the time to write it. Our purpose is to provide our guest with a great stay in Cusco. We hope you can come back someday. We invite you to visit our hotels in Lima, Arequipa and Paracas. Best regards San Agustin El Dorado Hotel More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 17, 2016

i stayed at this hotel on two different occasions. the first one was after i arrived from lima. i was assigned to room 312 and the room was very well maintained and clean. the second occasion was after i arrived back from machu pichu. i got room 512 which was on the top floor away from the loud noise i... More 

Helpful?
1 Thank rougesmith
SanAgustinHoteles, Administradora at El Dorado San Agustin, responded to this review

Dear guest, Thank you for sharing your impressions with us. We are sorry that the hotel did not completely meet you expectations in your second stay. As you could notice, we really care about our guests and facilities since our major is to provide all our guests with a great stay. We have already checked out the issues mentioned in... More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 11, 2016

This was a wonderful hotel! The location for us was ideal because it was a short walk to the popular square where there is plenty of shopping and restaurants! The tour worthy churches are also right there and they really are something to see. Wow!! The breakfast buffet had lots of choices. The staff was friendly and the rooms were... More 

Helpful?
Thank jmomacat
SanAgustinHoteles, Administradora at El Dorado San Agustin, responded to this review

Dear guest, Thank you very much for your excellent comment and sharing your experience with us. We are very happy that found the hotel wonderful and that you enjoyed the breakfast, the staff and the location. As you said the hotel is really close to the main square where all the attractions are. We hope you have the opportunity to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 9, 2016

This hotel has a great location and is within walking distance to most attractions in Cusco. The front desk was very helpful with any problems that we had. Avoid rooms that face the street as traffic is very loud and goes on throughout the night.

Helpful?
1 Thank Yilong Y
SanAgustinHoteles, Administradora at El Dorado San Agustin, responded to this review

Dear guest, Thank you very much for your comment and taking the time to write it. We are happy that you enjoyed the location of the hotel which allows everyone to walk withtin downtown where all the atractions are. We are also very happy that you found our front desk staff helpful and friendly. Our major is to make all... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
San Agustin El Dorado is the ideal hotel in Cuzco to visit Hotels in Peru, it is located at a privilege area of the historical Cuzco, between the Main Square and the "Koricancha" Temple of the Sun.From our facilities you have easy access to the monumental Cuzco and nearby the airport and main streets in the Imperial Cusco City.El Dorado Hotel Cuzco-Peru has a Colonial and Andean front. Its style is subtle, neutral and elegant, as a result of the mixture of Andean stone and modern metal touches.Our hotel offers you a great hospitality and also an exceptional service for your business and pleasure trips.Our Hotels in Peru offers you luxurious, comfortable and spacious Rooms, and Suites. ... more   less 

Additional Information about El Dorado San Agustin

Address: Ave El Sol 395, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $89 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Dorado San Agustin 4*
Number of rooms: 72
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Also Known As:
El Dorado San Agustin Hotel Cusco
El Dorado San Agustin Cusco
Hotel Style:
#12 Luxury Hotel in Cusco
#44 Family Hotel in Cusco
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