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Belmond Hotel Monasterio

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Belmond Hotel Monasterio
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2,200 Reviews from our TripAdvisor Community

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Showing 1,673: English reviews
Mason, Ohio
Reviewed January 25, 2015

Our stay at this hotel was fabulous! The accommodations were comfortable, clean and more than adequate. From the window we could see one of the two beautiful courtyards and a view of the houses up the mountainside. The restaurant gave super attentive service . The breakfast buffet was extensive. The monks who lived here would never have received such fine...

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Helpful?
Thank Beth M
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Beth M, Many thanks for such a complete feed back about your stay with us. I' m proud to know that you had a wonderul stay at our Monastery and hope to welcoming you back soon. Best regards, Gustavo De León General Manager

San Antonio, Texas
Reviewed January 22, 2015

Hotel Belmond Monasterio is a stunning monastery conversion retaining the original chapel and original works of art The courtyard is inviting for coffee or "coca tea" which helps offset the altitude of Cusco.Clean nicely remodeled rooms offer a good nights rest. The restaurant is well run and the food and service were good Great staff.

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1Thank PKNSA
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, We are pleased that your stay in our hotel has met your expectations. Thank you for your comments which encourage us to every day in order to give the best service to our guests. Kind regards, Gustavo de Leon General Manager

London, United Kingdom
Reviewed January 18, 2015

As the same suggests, the hotel is an old monastery in the heart of the old city of Cusco. It is quite and well staffed, perhaps too well staffed. The hotel upgraded our room to the presidential suite, which was one of nicest rooms we have stayed in. Staff was friendly and attentive, sometimes to a fault. We also benefited...

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2Thank gsesmart
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for your review which is really appreciated for us. We feel more than happy to know that you had a nice experience at our property. In regards to the prices, actually our food and beverage services are more expensive than a local store due to we deliver highest quality of service within our facilities...

Reviewed January 18, 2015

This Belmond property is built in an ancient monastery, itself built on the ruins of an Inca temple. The hotel has preserved both aspects. The Chapel contains the original religious artworks, and the rest of the hotel has reproductions of the originals. It is sprawling, and built around beautiful courtyards, all in the heart of Cusco - very near the...

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Thank Mpols
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you for choosing the Belmond properties in Perú! I´m more than happy to know that you enjoyed of our collection in Perú as well as Belmond Hotel Monasterio. Your feedback encourages us to continue doing the best for our guest in order to meet their high expectations. Hope to see you soon at our Hotel. Warm regards...

Auckland
Reviewed January 13, 2015

Hotel Monasterio is amazing. A former monastry it is situated very close to Plaza de Armas and offers a level of comfort and service second to none. The rooms are incredibly quiet and the atmosphere hauntingly beautiful, especially when the Gregorian monk sound track is playing. The best place we stayed in South America.

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Thank MustafaAuckland
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you very much for sending you detailed feedback. We are very glad to read about the several commendations to our staff and service. Hope you return to Cusco and Belmond Hotel Monasterio to continue enjoying all we have to offer. Best regards Gustavo De León General Manager

Philadelphia, Pennsylvania
Reviewed January 9, 2015

The area where we all checked in was spectacular. The hotel itself is very confusing, think they should hand out maps to find your way around. Someone led us to our room but to find our way independently was difficult. The center court is very lovely. Very easy walk down to the square (except for the altitude) Service in the...

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Thank Susan E
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Many thanks for your feedback regarding your stay at Belmond Hotel Monasterio. We greatly appreciate your recommendation to other guests and look forward to welcoming you back to Belmond Hotel Monasterio. Sincerely, Gustavo De León General Manager

North Palm Beach, Florida
Reviewed January 6, 2015 via mobile

The hotel has a space at the airport, so you are greeted as you pick up your bags and climb on the hotel bus(first class so far). You are seated in the bar area when you arrive and a staff member takes the normal checkin docs and pours you some local tea. Still 1st class. She then walks you to...

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Thank BobxxxxCindy
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, I would like to thank you for sharing your impressions of your recent stay with us. I read carefully your detailed report and feel so happy to know that you consider our hotel as the best. My team and me really hope to welcoming you again soon. Warm regards Gustavo De León General Manager

usa
Reviewed January 5, 2015

One of the highlights of my trip to Peru was our stay at the Belmond Hotel Monasterio. Rich with its own seminary history, the hotel sits in the heart of the charming town of Cusco. The location could not be better. The hotel itself is worth visiting, even if you are not a guest there... as the architecture and decor...

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1Thank stilloutthere
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you for sharing your experience with other travellers. We appreciate your comment which encourages us to continue working as usual. Receive a warm greetings from the entire team of Belmond Hotel Monasterio. Best regards Gustavo De León General Manager

Reviewed January 4, 2015

This place is a dream. Impeccable service. Beautiful decor. Historic building. And just a block away from the Plaza de Armas. We were there on our honeymoon. They upgraded us from the Junior Suite to the Presidential Suite. And when we checked in, they came with complementary champaign and a chocolate cake wishing us a happy honeymoon. Very gay friendly.

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Thank Sean A
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Sean A, Thank you very much for your comment which is much appreciated for us. We are happy knowing that your stay was an amazing experience and hope to welcoming you again to Belmond Hotel Monasterio. Warm regards Gustavo De León General Manager

Saint Louis, Missouri
Reviewed January 4, 2015

In all our travels the Hotel Monasterio Cusco, Peru is by far the most beautiful! Built more than 300 years ago as the San Antonio Abad seminary. Today the hotel is the only museum hotel where you can experience Cusco's Incan and Spanish traditions. The original baroque chapel is the most beautiful in Peru. We were there at Christmas and...

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Thank Shirley T
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Shirley T, Thank you very much for choosing our property as the most beautiful Hotel! We are very proud to read your nice comment which encourages us to continue providing the best service in order to meet the expectations of our guests. All my team hopes to see you again soon. Kind regards Gustavo De León General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Right beside the lively Cusco central square is Belmond Hotel Monasterio, a former monastery and national monument dating from 1592. This delightful retreat combines centuries-old charm with luxury hotel service, inspired restaurants and boutique rooms and suites-all clustered around a tranquil central courtyard. The ideal hotel from which to discover the delights of Cusco, its doors open to a vibrant scene of old and modern architecture, markets, galleries and restaurants serving 'new Andean' cuisine. ... more   less 

Additional Information about Belmond Hotel Monasterio

Address: Calle Palacio 140 | Plazoleta Nazarenas, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $218 - $810 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Hotel Monasterio 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio
Hotel Style:
#3 Romantic Hotel in Cusco
#4 Business Hotel in Cusco
#4 Luxury Hotel in Cusco
#7 Family Hotel in Cusco
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Questions & Answers

Here's what travelers have asked, with answers from Belmond Hotel Monasterio staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with a view of the gardens or outside and not one that is on the inside”
Retiredtraveler65, 6 days ago | Read review
“Do not take the ground floor rooms at the back of the hotel because it is like being in the basement”
NigelM89, 1 week ago | Read review
“All rooms appear to be well located but facing the courtyard would be the quietest.”
Snooge42, 2 weeks ago | Read review
“Get oxygen fitted room. Don't get room on front street (noise).”
  • Privacy with fresh air
cdon10, 3 weeks ago | Read review
“Consider upgrading your room. To be sure, those 200 Block rooms are inside rooms, quite basic.”
helios5356, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question