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Belmond Hotel Monasterio

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Belmond Hotel Monasterio
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2,076 Reviews from our TripAdvisor Community

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Showing 1,586: English reviews
Portola Valley, California
Reviewed September 11, 2014

Monasterio is a world class property with great ambience, helpful staff and a brilliant breakfast amongst the flowers. Coca tea helps acclimate , GregoriAn music, flowers in the courtyard and art everywhere. Sophisticated and endeating

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Helpful?
Thank Joan G
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for your comment and for choosing Belmond Hotel Monasterio. The entire team is more than happy to know that we met your expectations an look forward to welcoming you back to our hotel. Kind Regards Gustavo De León General Manager

Atlanta, Georgia
Reviewed September 11, 2014 via mobile

This hotel is a gem. Set right in the middle of Cusco it is an antique with fabulous art and woodwork. Our room though small was beautiful. You can hear everything going on in the hallway though which did lend itself to sleeping in. When we arrived at about 9pm there was an earthquake drill that was the most realistic...

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Helpful?
1Thank lawatl
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for staying at Belmond Hotel Monasterio. We appreciate your comment and your recommendation to other guests. The earthquake drill is part of the safety program activities that we have during the year, which help us to improve our security system. We are pleased to know that you enjoyed your days in our emblematic hotel....

london
Reviewed September 8, 2014

We stayed here in 2010. The professional photos do not lie. This hotel is a feast for the eyes. The service is excellent and the hotel restaurant is a great spot for a special dinner; we celebrated my birthday there and it was wonderful. Our tour adviser, the excellent Lima Tours, suggested that we visit Lima, Machu Picchu and the...

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Thank newjerseyans
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for choosing Belmond Hotel Monasterio. It is a great satisfaction to know that you had an amazing birthday celebration in our property, the entire team appreciate your comment and look forward to welcoming you back to home. Best Regards Gustavo De León General Manager

Atlanta, Georgia
Reviewed September 7, 2014

We made a rather dramatic entrance thanks to an altitude induced migraine that my wife thought was a stroke. But the staff, starting with Jose the concierge, couldn't have been more attentive and accommodating. A doctor and ambulance were quickly called while I was administered oxygen to relieve the symptoms. After a few hours at a nearby clinic we returned...

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Helpful?
Thank Day L
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Many thanks for choosing Belmond Hotel Monasterio. Your comment reflects the service philosophy with which we work everyday. Our purpose is give the best for our guest in order to turn their visit an unforgettable experience. Looking forward to welcoming you back at home. Sincerely, Gustavo De León General Manager

Hervey Bay, Australia
Reviewed September 5, 2014

We arrived in Cuzco not really knowing what to expect, the room was lovely,bed comfortable and we had a view out over the city and could actually see the statue of Christ that is up on the hill overlooking Cuzco (a little smaller than the one in Rio) but a beautiful view. The staff was friendly and attentive, the room...

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Helpful?
1Thank Boyd M
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for choosing Belmond Hotel Monasterio. It is our pleasure to know that you ejoyed your stay with us and your visit to Cusco city. Your nice comment encourage us to keep on our service in order to continue creating memorable experiences to our guests. Kind Regards Gustavo De León General Manager

Redlands, California
Reviewed September 5, 2014

We had a great trip here before during and then after a Backroads multisport trip. The staff was very helpful in getting us acclimated soon after arrival. They were helpful in suggesting good restaurants and shopping in the area. The hotel is very near the historical city center and all it has to offer. The hotel itself has been beautifully...

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Helpful?
Thank Diana M
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Diana M, We appreciate the feedback about your experience at Belmond Hotel Monasterio. We are pleased to know that you had a nice stay with us and look forward to welcoming you back soon. Best Regards Gustavo De León General Manager

SANTOS
Reviewed September 4, 2014

The hotel is part of a very top experience and without any doubt must be the choice for those who wants quality in all senses. Rooms are very well appointed with Cuzco art all over, handcrafted pieces, and amenities by L'Occitane . Breakfast is a must once it starts as early as 05:00 am and provides the best food as...

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Thank bubiSantos
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Many thanks for choosing Belmond Hotel Monasterio. We appreciate your comment which encourage us to keep on our service in order to give the best for our guests. Warm regards, Gustavo De León General Manager

NYC
Reviewed September 2, 2014

Arriving in the morning, after traveling for more than 20 hours, I was relieved to be able to check into my room. The grounds are gorgeous. The staff was friendly and fluent in English. The room was quaint with interesting artwork. The bed was firm, but comfortable. The bathroom was on the small side, with decent amenities. I didn't have...

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Thank KMANION2014
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for your opinion about your stay at Belmond Hotel Monasterio. Our apologies for the inconveniences on the check out with the charge of IGV tax. Fortunately you were so kind to let us know our fault, which was caused by an error in the system and the money was returned to you on time....

New York, New York, United States
Reviewed September 2, 2014

We stay at the Belmond Monasterio for four days using AMEX Fine Hotel and Resort Program. My fiance and I are very pleased with the service and professionalism of the hotel. We were traveling to different sites very early each day and was glad that breakfast started super early to get us a head start. We got upgraded and the...

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1Thank Michael L
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Michael L Many thanks for your review and for choosing Belmond Hotel Monasterio. We are pleased to know that you had a nice experience at our hotel and look forward to welcoming you back soon. Warm Regards Gustavo De León General Manager

Houston, Texas
Reviewed September 2, 2014

Lovely old monastery/hotel on a quiet square near the main square. Beautiful courtyard with 2 very good restaurants. Rooms have pretty antiques and are very comfortable. Ask for oxygen rooms (no extra charge) because of the high altitude. MAP museum and its very good restaurant right across the square. Can walk to everything. Staff is great!

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2Thank Leslye321
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest We appreciate your comment about your stay at Belmond Hotel Monasterio. Hope that you have had a memorable experience in our magic city. Warm regards Gustavo De León General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Right beside the lively Cusco central square is Belmond Hotel Monasterio, a former monastery and national monument dating from 1592. This delightful retreat combines centuries-old charm with luxury hotel service, inspired restaurants and boutique rooms and suites-all clustered around a tranquil central courtyard. The ideal hotel from which to discover the delights of Cusco, its doors open to a vibrant scene of old and modern architecture, markets, galleries and restaurants serving 'new Andean' cuisine. ... more   less 

Additional Information about Belmond Hotel Monasterio

Address: Calle Palacio 140 | Plazoleta Nazarenas, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $296 - $938 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Hotel Monasterio 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio
Hotel Style:
#3 Romantic Hotel in Cusco
#4 Luxury Hotel in Cusco
#4 Business Hotel in Cusco
#7 Family Hotel in Cusco
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Questions & Answers

Here's what travelers have asked, with answers from Belmond Hotel Monasterio staff and other travelers.
17 questions
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Questions? Get answers from Belmond Hotel Monasterio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Oxygen rooms are great for people concerned with altitude”
 of 5 bubbles MondoPeru, yesterday | Read review
“Depending on your comfort with the altitude, you might want to spring for a room with oxygen pumped into it!”
 of 5 bubbles kdwirsi, 6 days ago | Read review
“Request supplementary oxygen pumped into your room - at least for the first night at 11,200 ft.”
 of 5 bubbles stevewR8348FY, 1 week ago | Read review
“drink lots of tea and water. The altitude is very high.”
 of 5 bubbles horadam1, 2 weeks ago | Read review
“Big room, not too far away from the reception”
 of 5 bubbles 100by40, 2 weeks ago | Read review
5 of 5
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