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Belmond Hotel Monasterio

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Calle Palacio 140 | Plazoleta Nazarenas, Cusco, Peru
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1,886 Reviews from our TripAdvisor Community

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Showing 1,459: English reviews
West Bloomfield, Michigan
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

11 feet high in the Andes is this gem of a hotel. It was a surreal experience to "dine" in the restaurant where we enjoyed impeccable French service while listening to opera being performed. The food was superb. Gastronomy and Culture are keywords in Peru. Hotel Monasterio provides both with grace and ease for all guests. This beautiful setting with... More 

Helpful?
Thank Carol W
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, We would like to thank you for choosing Belmond Hotel Monasterio for your stay in Cusco. We appreciate you taking time to share your experience with us and we are pleased to know that you liked the hotel services. It is our pleasure to know that you enjoyed of our Opera performance and the different service the hotel... More 

New York City, New York
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have heard about this hotel for so long - and can see why. Definitely a great place to recover post-Machu Picchu and in the center of everything for Cusco. The courtyard is lovely - and hearing the gregorian chants on the way to breakfast was wonderful. The breakfast spread is amazing...as are the cocktails by the fire at night. It's... More 

Helpful?
Thank nycbucky
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, We would like to express our appreciation in regards to your comments about your stay at Belmond Hotel Monasterio. We are more than pleased to know that you had a very nice experience and that we met your expectations. By the way, we appreciate your comment about rooms 228 and 229, we will take the necessary measures in... More 

Buford, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hotel Monasterio for 2 nights. It was once a monastery and is extremely old but it is well deserving of it's 5 star rating. They have a very large buffet breakfast but you are still able to order from the menu. The rooms are spacious with a large safe and a very nice closet area. The... More 

Helpful?
Thank KJTravelers97
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, First of all we would like to thank you for choosing Belmond Hotel Monasterio for your stay in Cusco. We appreciate you taking time to share your experience with us and we are pleased to know that you liked the hotel services.The hotel continuously strives to meet your needs and expectation therefore your notes are very important for... More 

Austin, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is one of the best hotels in Cusco, from the lobby bar to the ornate chapel to the unique rooms. If you're fortunate enough, you'll be treated to the grandest check-in you've ever experienced, as you're ushered into the hotel through the chapel. The hotel isn't cheap, but the price is worth it. Staying at this former monastery is... More 

Helpful?
Thank John E
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you very much for sharing your great experience at Belmond Hotel Monasterio. It is our pleasure to know that you had good time in Cusco and at our property. Your nice comment encourage us to keep working with the same passion in order to meet your expectations. Sincerely yours, Laurent Carrasset Regional Managing Director More 

Los Angeles, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After the Inca Trail both by foot and by horseback, and several Hikes above 15,000 feet (when I live at sea level), the Monasterio was a well-deserved and much-longed for end to the journey. A leisurely breakfast, lounge chairs in the sunny courtyard, the lovely Grounds and his lyric architecture...and then the Lobby Bar, for handcrafted cocktails and a roaring... More 

Helpful?
Thank kdogs2
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, We would like to thank you for choosing Belmond Hotel Monasterio for your stay in Cusco. We appreciate you taking time to share your experience with us and we are pleased to know that you liked the hotel services.The hotel continuously strives to meet your needs and expectation therefore your notes are very important for us. We will... More 

Buenos Aires, Argentina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel often for my work, and have stayed in countless hotels over the years. The staff at the Belmond always make me feel like I am an old friend coming home. They look you in the eyes, are very pleasant and kind, and make sure that your every need is taken care of. My best customer service story ever:... More 

Helpful?
1 Thank cbrey75
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you for sharing the impressions of your stay at Belmond Hotel Monasterio with us. We appreciate that you have taken your time to. We are very grateful for your comments complimenting the services and facilities of our hotel. Such comments always encourage us in enhancing our efforts to provide a high level of services to our guests.... More 

Colorado
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I cannot explain how amazed I was by this gorgeous hotel. From the greeting at check-in, including giving us a room to rest in after a long night of flying until our gorgeous room was ready, to the Gregorian chants playing in the lobby, the excellent concierge and the amazing breakfast (with amazing wait staff)- everything was perfect. That was... More 

Helpful?
Thank quartzlynn
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you very much for sharing your experience with us which is much appreciated. I'm very sorry for the incident at the check out time, please trust that i'm taking the necessary measures to avoid this kind of inconveniences in the future with other guest. I would not like that you think it was a mistake of my... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My dad, my brothers and myself all had the pleasure of staying in this lovely place. We loved everything about it - wonderful hospitality, beautiful surroundings, perfect location... Everyone there made sure our stay was memorable. The staff are all so warm and polite. I would highly recommend it.

Helpful?
Thank Nicole J
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you for sharing the impressions of your stay at Belmond Hotel Monasterio with us. We appreciate that you recommend us with other travellers. We are very grateful for your comments complimenting the services and facilities of our hotel. It is a pleasure to know that our team's effort made your stay desirable. We sincerely hope that your... More 

palo alto
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Very attentive service. We had alot of time to kill while waiting for our flight out. The reception allowed to check us late and we chilled out in thr lobby bar area. Pricey drinks bit they come with a lot of snacks and free wifi. You cannot beat the location. So close to great restaurants and plaza d'arms.

Helpful?
Thank carmenchoy
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, We would like to express our appreciation for sharing you experience with us. It is our great pleasure to know that our hotel met you expectations and hope to welcoming you back soon. Best regards Laurent Carrasset Regional Managing Director More 

Jersey, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed 4 nights either side of our trip to Machu Picchu. The hotel is well located to explore Cusco, just off the main plaza, and near several great restaurants and bars. The staff were exemplary, particularly the concierges who were available and willing to help with every query. The room was well appointed (but not as modern as other... More 

Helpful?
Thank SPete96
oeperu, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Many thanks for sharing the impressions of your stay at Belmond Hotel Monasterio with us. We are so gald for your comments complimenting the services and facilities of our hotel. Such comments always encourage us in enhancing our efforts to provide a high level of services to our guests. We sincerely hope that your stay in Cusco was... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Right beside the lively Cusco central square is Belmond Hotel Monasterio, a former monastery and national monument dating from 1592. This delightful retreat combines centuries-old charm with luxury hotel service, inspired restaurants and boutique rooms and suites-all clustered around a tranquil central courtyard. The ideal hotel from which to discover the delights of Cusco, its doors open to a vibrant scene of old and modern architecture, markets, galleries and restaurants serving 'new Andean' cuisine. ... more   less 

Additional Information about Belmond Hotel Monasterio

Address: Calle Palacio 140 | Plazoleta Nazarenas, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $348 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Hotel Monasterio 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio
Hotel Style:
#3 Romantic Hotel in Cusco
#4 Luxury Hotel in Cusco
#4 Business Hotel in Cusco
#7 Family Hotel in Cusco
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