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Belmond Hotel Monasterio

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Belmond Hotel Monasterio
Belmond Hotel Monasterio
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2,138 Reviews from our TripAdvisor Community

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Showing 1,626: English reviews
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Reviewed 2 days ago NEW

We didn't stay at Belmond Hotel Monasterio, but we stopped by for a drink after dinner. My friend and I sat in the beautiful courtyard by a firepit listening to opera music floating over from the restaurant. A wonderful employee named Franciso made us very comfortable, brought us blankets, snacks, and delicious pisco sours, and told us all about Cusco,...

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Helpful?
Thank Kate T
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, We would like to thank you for choosing Belmond Hotel Monasterio for your stay in Cusco. We appreciate you taking time to share your experience with us and we are pleased to know that you liked our lobby bar. Thank you again for sharing your experience, and we look forward to seeing you in the future. Kind Regards...

Reviewed 2 days ago NEW

This property is so charming in itself with lots of Belmond kicks added in. The rooms are huge and comfortable by standard, and we were there in winter and the heat was great not like some of the converted hotels that has heating problems. We loved the fact that we could call room service anytime for the pisco sour service...

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Helpful?
Thank Em P
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Many thanks for choosing Belmond Hotel Monasterio for your stay in Cusco. We are more that pleased to know that your experience with us cannot be better and hope to welcoming you back soon. Once again thank you for sharing your impressions with us. Best regards Arturo Schwarz

Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

The Monasterio is housed along the small Plaza de Nazarenas about two blocks from the Plaza de Armas and the center of town. Located in an old monastery with touches from the seventeenth and eighteenth centuries, the Belmond was the first to bring true five star living to Cusco. The coup de grace is the added oxygen in some of...

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1Thank eurologist
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you for sharing the impressions of your stay at Belmond Hotel Monasterio with us. We appreciate that you have taken your time to. We are very grateful for your comments complimenting the services and facilities of our hotel. Such comments always encourage us in enhancing our efforts to provide a high level of services to our guests....

Durham, North Carolina
Reviewed 5 days ago NEW

Staying at the Belmond Hotel Monasterio was a true delight. From the beautifully appointed rooms, to the sumptuous grounds, the excellent food, and the impeccable service, this is a truly luxurious experience. The courtesy and assistance of the staff was excellent; everyone was very helpful and accommodating (we were quite tired after our overnight flight to Peru) from the service...

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Helpful?
Thank Balfour S
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you for sharing the impressions of your stay at Belmond Hotel Monasterio with us. We appreciate that you have taken your time to. We are very grateful for your comments complimenting the services and facilities of our hotel. Such comments always encourage us in enhancing our efforts to provide a high level of services to our guests....

Windsor, Colorado
Reviewed 1 week ago NEW

We arrived late (11PM) from our visit to Machu Picchu....upon our arrival we were greeted by the hotel manager and promptly and personally escorted through the manicured gardens to our charming accommodations. This particular room had extra oxygen piped in to assure a pleasant night sleep.... taking into consideration the 11,000+ foot altitude. All of our meals were exceptional.....breakfast even...

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Helpful?
Thank mroberts37
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear guest, Thank you for sharing the impressions of your stay at Belmond Hotel Monasterio with us. We appreciate that you have taken your time to. We are very grateful for your comments complimenting the services and facilities of our hotel. Such comments always encourage us in enhancing our efforts to provide a high level of services to our guests....

Copenhagen, Denmark
Reviewed 1 week ago via mobile

Stayed at Monestario for four nights combined with one night at Machu Picchu. We got one of the Presidential suites facing a private courtyard with a little fountain. The sound of the water and the smell of spring made our suite experience relaxing and comfortable. The suite has a large bathroom equiped with a tub and a shower. A nice...

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Helpful?
Thank Anne N
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, We would like to thank you for choosing Belmond Hotel Monasterio for your stay in Cusco. We appreciate you taking time to share your experience with us and we are pleased to know that you liked the hotel facilities, services and also that you enjoyed the dinner on Valentines Day. The hotel continuously strives to meet your expectation...

Reviewed 2 weeks ago

The staff at Monasterio really make you feel at home, the cordiality of their treatment really surpassed our expectations. All of the Belmond hotels we have visited have this same trait. I congratulate them for such a great service. We will definitively continue booking with them our future trips!

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Helpful?
Thank stuart s
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for choosing Belmond Hotel Monasterio. We are happy to know that you enjoyed your stay with us. Your comment reflects the service philosophy with which we work everyday. Our purpose is give the best for our guest in order to turn their visit an unforgettable experience. Looking forward to welcoming you back at home....

Bristol, United Kingdom
Reviewed 2 weeks ago

What a wonderful hotel situated in what had been a monastery in years gone bye. The hotel has been lovingly restored to is formal glory both historically and luxurious. The staff gave wonderful service in every department matched by the fantastic surroundings. Situated a short walk from the main square and the Cathedral it could not be better placed. We...

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Helpful?
Thank p0r911
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Thank you very much for your comments, it means much for us to keep working in a better way. We hope to enjoy your stay with us in another opportunity. Warm Regards Arturo Schwarz General Manger

Laguna Beach, California
Reviewed 2 weeks ago

I surprised my husband with a getaway to Cusco and Machu Picchu and the Belmond Hotel Monasterio was an absolute treat for the both of us! Thank you to the staff for making our stay so special - especially Wilbert Soncco, who made sure we had everything we needed every morning! Every detail of the hotel is carefully planned, the...

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Helpful?
Thank Jackie F
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear Guest, Many thanks for choosing Belmond Hotel Monasterio. Your comment reflects the service philosophy with which we work everyday. Our purpose is give the best for our guest in order to turn their visit an unforgettable experience. Looking forward to welcoming you back at home. Sincerely, Arturo Schwarz General Manger

Northville, Michigan
Reviewed 2 weeks ago

The Monasterio is a converted building turned into a luxury hotel. The grounds are very nice, the restaurant is wonderful -- great selections for breakfasts, and dinner. The service is first rate. At times, you want to tell some of the wait staff to back off, since they always seem to hover to pick up the next plate. But hard...

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Helpful?
Thank BHartMich
belmond_hotels_peru, Director General at Belmond Hotel Monasterio, responded to this review

Dear BHartMich, Thank you for sharing the impressions of your stay at Belmond Hotel Monasterio with us. We appreciate that you have taken your time to. We are very grateful for your comments complimenting the services and facilities of our hotel. Such comments always encourage us in enhancing our efforts to provide a high level of services to our guests....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Right beside the lively Cusco central square is Belmond Hotel Monasterio, a former monastery and national monument dating from 1592. This delightful retreat combines centuries-old charm with luxury hotel service, inspired restaurants and boutique rooms and suites-all clustered around a tranquil central courtyard. The ideal hotel from which to discover the delights of Cusco, its doors open to a vibrant scene of old and modern architecture, markets, galleries and restaurants serving 'new Andean' cuisine. ... more   less 

Additional Information about Belmond Hotel Monasterio

Address: Calle Palacio 140 | Plazoleta Nazarenas, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $196 - $582 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Hotel Monasterio 5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Travelocity, Priceline, Belmond and Jetsetter so you can book your Belmond Hotel Monasterio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Monasterio Hotel Cusco
Hotel Monasterio
Hotel Style:
#3 Romantic Hotel in Cusco
#4 Business Hotel in Cusco
#4 Luxury Hotel in Cusco
#7 Family Hotel in Cusco
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Questions & Answers

Here's what travelers have asked, with answers from Belmond Hotel Monasterio staff and other travelers.
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Questions? Get answers from Belmond Hotel Monasterio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I didn't see any "bad" rooms...really just depends on your budget”
 of 5 bubbles BalfourS, 5 days ago | Read review
“rooms to the south are much quieter”
 of 5 bubbles stuarts819, 2 weeks ago | Read review
“Ask for a balcony”
 of 5 bubbles BHartMich, 2 weeks ago | Read review
“The suite with courtyard just off the lobby was incredible (room 230)”
 of 5 bubbles shannonup, Jan 23, 2017 | Read review
“We loved room 443”
 of 5 bubbles aphillips61, Jan 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question