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Palacio del Inka, a Luxury Collection Hotel, Cusco

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Traveler (3157)
Room & Suite (617)
Videos (8)
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About

#2 of 259 hotels in Cusco
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.6
2023 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Considered a historic landmark, Palacio del Inka is a five-centuries-old mansion located in the heart of downtown Cusco. Our unique hotel's captivating design embraces historical aspects of our Peruvian culture while maintaining world-class luxury and modern conveniences. Here you'll find stone archways, authentic Hispanic art, and ornate gilded antiques. Join us for a delectable meal at Inti Raymi, our hotel's on-site restaurant serving an array of epicurean cuisine or enjoy a selection of wines curated by our Master Sommelier. Harmonize your body and soul with a signature treatment or massage at our luxurious Andes Spirit Spa. Each of our unique guest rooms and suites is fashioned with traditional colonial decor and a rich color palette evocative of the local Peruvian heritage. Directly across from Koricancha, meaning "Temple of the Sun," our luxury hotel is just minutes from the shops and museums in the main square. Discover the enriching experiences of Cusco, Peru at Palacio del Inka.
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Property amenities
Free internet
Hot tub
Fitness Center with Gym / Workout Room
Restaurant
Airport transportation
Conference facilities
Banquet room
Spa
Wifi
Paid wifi
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Taxi service
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Laptop safe
Flatscreen TV
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Charming
Green
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
5.0
5.0 of 5 bubbles4,016 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Cusco, Palacio del Inka charms visitors with its luxurious atmosphere that marries historical elegance with modern comforts. The rooms at this Luxury Collection Hotel are often celebrated for their contemporary amenities and unique historical appeal, although a few guests have mentioned smaller sizes and air conditioning issues. While the value draws mixed reviews, particularly regarding spa services, the hotel's meticulous cleanliness and prime location earn consistent praise. Service at Palacio del Inka is a standout, with many travelers recounting the staff's exceptional dedication to guest experience, and the hotel's amenities, including the spa and cultural offerings, are popular highlights.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Opulent
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4,016Reviews92Q+A100Room tips
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B4455UVrichardp wrote a review Yesterday
Boston, Massachusetts2 contributions
The hotel is gorgeous and connected to Incan and Spanish architecture art and history. Daniel the concierge was incredibly helpful with dinner reservations orientation and general help for navigating Cusco Miguel the bartender was an artist with Pisco and taught a fascinating and funny pisco sour class. You won’t regret staying here.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tracy P wrote a review Yesterday
Manuel Antonio, Costa Rica3 contributions2 helpful votes
Miguel at Rumi bar was funny and fabulous- the pisco sour tutorial was both enterttaining and informative. Daniel was an excellent guide and helpful concierge. The location is great with easy access to sites in the city. A beautiful place!
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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ThirstyTraveler23 wrote a review Apr 13
Seattle3 contributions1 helpful vote
Excellent hydrotherapy setup and service. We felt very relaxed after our session specially after 3 days of extensive hikes in the neighboring region. The spa hostess Luz was very helpful and checked in on us regularly to ensure we enjoyed all aspects of the spa - steam, sauna, several hydrotherapy jets, etc.
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chandujovial wrote a review Apr 12
Chicago, Illinois13 contributions21 helpful votes
The hospitality is numero uno!!!! We loved the people, culture and most importantly the hospitality. Everything at Palacio del Inka was amazing. Housekeeping staff were very professional and accommodating. The restaurant Inti Raymi food and hospitality was very good.
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Date of stay: April 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cortney I wrote a review Apr 12
Oakland Gardens, New Your4 contributions3 helpful votes
I recently stayed at the hotel with my mom and sister and can't recommend the hotel enough. We had a great experience. The staff was amazing! The hotel is beautiful and historic. They offer a tour of the hotel and talk about the history, which I highly recommend. They also offer a Pisco Sour making class, which was a lot of fun. Breakfast was excellent. We were able to sit outside in the courtyard, which also had a baby alpaca you could pet and take pictures with. I booked the hotel via AMEX Travel and the staff was kind enough to upgrade us to a Suite. They also were able to extend my check-out time, which was greatly appreciated. We utilized the spa while we were there. We all got the 80 minute Inka Wasi massage, which was great and priced very reasonably. They also offered us the use of their Thermal Circuit for free, but we didn't have bathing suits so couldn't take advantage of it. The location of the hotel is excellent. It's centrally located and easy to walk to different attractions, as well as many great restaurants. I would definitely return.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Use of the thermal pools is not complimentary. You must book ahead of time and pay a fee.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jessica Macey wrote a review Apr 10
Charleston, South Carolina4 contributions1 helpful vote
+1
Palacio del Inka. A beautiful hotel in a historic building full of antique art and Inka Stone walls. A beautiful restaurant courtyard full of flowers, baby Alpaca & women in traditional dress was a favorite place to relax.. Fantastic Friendly staff throughout the entire hotel. I would like to mention Rhay in particular. He assisted us with check in & check out and offered a friendly welcome every morning. Rhay was extremely professional, friendly, welcoming & accommodating. This gorgeous hotel does not disappoint.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Vásconez, Owner at Palacio del Inka, a Luxury Collection Hotel, Cusco
Responded 4 days ago
Thank you so much for sharing your wonderful experience at Palacio del Inka! We are delighted to hear that you enjoyed the historic beauty of our hotel, including the antique art and Inka Stone walls. Our team works tirelessly to provide exceptional service, and we are thrilled that Rhay made such a positive impression on your stay. Your kind words will be shared with him and the rest of our staff. We hope to welcome you back soon for another memorable stay. Warm regards, Renato Vásconez General Manager Palacio del Inka, a Luxury Collection Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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leah81530 wrote a review Apr 9
Oakland, California17 contributions3 helpful votes
Absolute perfection! My friend and I stayed here twice - before and after our 4-day trek to Machu Picchu. This hotel was in the perfect location for our short trip, and made it very easy to explore Cusco. Before arrival, the concierge was helpful in arranging private transportation from the airport. Upon arrival, I was greeted by the lovely Carlos who helped me to the front desk with my luggage. The smell inside this gorgeous hotel was exquisite, and much needed after 20 hours of travel. I was told that a room was not ready, but that I could wait in the lounge to enjoy Coca tea or Muña tea. They also have cold water available. The front desk was helpful and was able to find a room for me to check in earlier (for a charge of $110 USD), which I was incredible grateful for! Another absolute gentleman, Goyo, helped me to my room with my bags and told me several things about the hotel and its services. Both Carlos and Goyo were helpful during this entire stay, and always had a smile to share!!! My friend and I had a spa day, and used one of the spa’s promotions. We enjoyed massages and a visit to the thermal circuit. The relaxing massages with Dina and Lis (I can’t remember her name?) were incredible. We were provided a special scrub in the circuit as well. This was for being a Marriott Gold member I believe. We also enjoyed a five course dinner with pairing at the hotel restaurant, and again dined for the AMAZING breakfast buffet. Gerard and Abraham were generous enough to show us around the buffet, and even show us how to make oatmeal at the special bar they had. At Rumi Bar, we enjoyed a pisco sour making class, and nightly complementary pisco sours. I truly can’t say enough about how incredible the stay was at this hotel. It is truly an amazing property, and the staff are second to none! I could go on and on, but you need to experience it for yourself!
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Date of stay: April 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Vásconez, Owner at Palacio del Inka, a Luxury Collection Hotel, Cusco
Responded 5 days ago
Dear Leah W, Thank you so much for taking the time to share your wonderful experience at Palacio del Inka, a Luxury Collection Hotel. It's truly heartwarming to read about the memorable moments you had during your stay with us. We're thrilled to hear that you found our hotel to be in the perfect location for your trip to Cusco, both before and after your trek to Machu Picchu. It's fantastic to know that our team, especially Carlos and Goyo, provided you with exceptional service from the moment of your arrival until your departure. We will be sure to pass along your kind words to them. It's delightful to hear that you enjoyed our spa facilities and promotions, as well as the dining experiences at our restaurant and Rumi Bar. We're glad that Dina, Lis, Gerard, and Abraham contributed to making your stay even more special with their attentive service. Thank you for being a Marriott Gold member, and we're pleased to hear that you enjoyed the perks associated with your membership during your stay. Your recommendation means the world to us, and we couldn't be happier that you had such a fantastic time with us. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Palacio del Inka in the future. Warm regards, Renato Vásconez General Manager Palacio del Inka, a Luxury Collection Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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whatd0ikn0w wrote a review Apr 8
Ely, United Kingdom54 contributions30 helpful votes
The property is amazing and worth a visit on its own however what makes this so wonderful are the staff. Clearly the management have a culture of great customer service which feeds through every single person. The hotel were so kind so recognise my birthday and anniversary with a lovely surprise cake and sparkling wine. The stay wasn’t perfect and they can still improve but when if did go wrong they accepted the mistake and did what was required to correct. I would happily stay at this hotel again should we be in Cusco. The one exception to the above was the hotel driver who appears to be running his own extortion scheme. Before our stay we had a trip to Machu Picchu booked so left our luggage at hotel before heading to the wanchaq train station. For this 2 minute ride, 20 minute walk the driver demanded 8 soles and when we said we only had usd asked for 4 usd, that is some exchange rate. We had just paid 7 usd for a 25 minute taxi from airport to the hotel so the driver is clearly on to a money spinner. I initially thought it was a hotel charge before realising it was his tip being demanded. Hotel management, please have a word as this is not the culture the rest of your wonderful staff are living.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Vásconez, Owner at Palacio del Inka, a Luxury Collection Hotel, Cusco
Responded 6 days ago
Dear whatd0ikn0w, Thank you for sharing your feedback with us. We're delighted to hear that you found our property impressive and enjoyed the service provided by our staff. It's wonderful to know that you felt recognized and appreciated during your stay, especially with the lovely surprise cake and sparkling wine for your birthday and anniversary. We strive to create memorable experiences for our guests, and we're glad we could make your special occasions even more memorable. We appreciate your constructive feedback regarding areas for improvement, and we apologize for any issues you encountered during your stay. Rest assured, we take all feedback seriously and will use it to continue improving our services. Regarding your experience with the hotel driver, we apologize for any inconvenience caused. We will address this matter with the relevant team to ensure that our guests have a seamless and pleasant experience from start to finish. Thank you for bringing this to our attention. We value your patronage and hope to have the opportunity to welcome you back for an even better experience in the future. Warm regards, Renato Vásconez General Manager Palacio del Inka, a Luxury Collection Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sal M wrote a review Apr 8
1 contribution
+1
Gorgeous hotel with the perfect location and walking distance to all the main attractions. Very friendly and welcoming staff. Linberg helped us twice with dinner and he was fantastic. The food and the service here was always top notch. Highly recommend the Pisco lesson and the Incan shaman ritual in the evenings.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Vásconez, Owner at Palacio del Inka, a Luxury Collection Hotel, Cusco
Responded 6 days ago
Dear salm961, Thank you for sharing your awesome experience with us. We're thrilled to hear that you had such a wonderful time at our hotel. It's fantastic to know that you found our hotel to be gorgeous and perfectly located for exploring all the main attractions. We're delighted that our staff, especially Linberg, provided you with friendly and welcoming service. We will be sure to pass along your kind words to him as recognition for his fantastic service. We're also pleased that you enjoyed the top-notch food and service during your stay. Thank you for recommending the Pisco lesson and the Incan shaman ritual in the evenings. We're glad that you found these experiences enjoyable. It was a pleasure having you as our guest, and we hope to have the pleasure of welcoming you back for another awesome experience in the future. Warm regards, Renato Vásconez General Manager Palacio del Inka, a Luxury Collection Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RockP wrote a review Apr 8
Victoria, Canada13 contributions5 helpful votes
We spent three nights (wuth two rooms) at Palacio del Inka and thorough enjoyed our time. The rooms, service, and food were excellent. The staff are very polished and professional. They are keen to help. Some of the best service we have ever experienced. The location is excellent and the building is beautiful. Highly recommend.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Vásconez, Owner at Palacio del Inka, a Luxury Collection Hotel, Cusco
Responded 6 days ago
Dear RockP, Thank you for taking the time to share your exceptional experience with us. We're delighted to hear that you thoroughly enjoyed your three-night stay with us at Palacio del Inka. It's wonderful to know that you found the rooms, service, and food to be excellent. We take great pride in providing polished and professional service, and we're thrilled to hear that our staff exceeded your expectations. Your kind words about our team mean a lot to us, and we will be sure to share them with everyone. We're glad that you found our location excellent and that you appreciated the beauty of our building. Thank you for recommending us so highly. It was a pleasure having you as our guest, and we look forward to welcoming you back for another exceptional experience in the future. Warm regards, Renato Vásconez General Manager Palacio del Inka, a Luxury Collection Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$326 - $402 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
libertador hotel cusco, cusco libertador palacio del inka
FORMERLY KNOWN AS
Libertador Palacio del Inka Hotel Cusco
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
203
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PALACIO DEL INKA, A LUXURY COLLECTION HOTEL, CUSCO - Updated 2024 Prices & Reviews (Peru)

Frequently Asked Questions about Palacio del Inka, a Luxury Collection Hotel, Cusco
Which popular attractions are close to Palacio del Inka, a Luxury Collection Hotel, Cusco?
Nearby attractions include Ekekos - Arte & Colores (0.2 miles), Waliki Tours Peru (0.2 miles), and Museo Maximo Laura (0.2 miles).
What are some of the property amenities at Palacio del Inka, a Luxury Collection Hotel, Cusco?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and a spa.
What food & drink options are available at Palacio del Inka, a Luxury Collection Hotel, Cusco?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Palacio del Inka, a Luxury Collection Hotel, Cusco?
Conveniently located restaurants include Kusykay Peruvian Craft Food, Rucula Cusco, and Nuna Raymi.
Are there opportunities to exercise at Palacio del Inka, a Luxury Collection Hotel, Cusco?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Palacio del Inka, a Luxury Collection Hotel, Cusco have airport transportation?
Yes, Palacio del Inka, a Luxury Collection Hotel, Cusco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Palacio del Inka, a Luxury Collection Hotel, Cusco located near the city center?
Yes, it is 0.5 miles away from the center of Cusco.
Are any cleaning services offered at Palacio del Inka, a Luxury Collection Hotel, Cusco?
Yes, dry cleaning and laundry service are offered to guests.
Does Palacio del Inka, a Luxury Collection Hotel, Cusco offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Palacio del Inka, a Luxury Collection Hotel, Cusco?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Palacio del Inka, a Luxury Collection Hotel, Cusco?
Many travelers enjoy visiting Sacsayhuaman (0.7 miles), Waliki Tours Peru (0.2 miles), and Choquequirao (4.4 miles).