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Palacio del Inka, a Luxury Collection Hotel

Travelers' Choice award winner
#8 of 162 Hotels in Cusco
GreenLeadersPlatinum level
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Palacio del Inka, a Luxury Collection Hotel
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1,619 Reviews from our TripAdvisor Community

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Showing 1,061: English reviews
San Isidro, Argentina
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

It's very difficult to state that one hotel is "the best" . Basically, one should have to know all hotels to make that statement. So ok, I don't know every hotel in Cuzco, I don't know if Palacio del Inca is in fact "the best" . But trust me, it would very difficult to find other better than this one.... More 

Helpful?
Thank Diego K
Level Contributor
93 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed yesterday NEW

I booked 2 rooms for four nights and paid in advance at the counter. A day after I got an email from the hotel saying there was a mistake and they hadn´t charged me the whole amount. I replied that I´d paid to the receptionist (in advance) what he asked for knowing I´d paid everything (including %10 service) and according... More 

Helpful?
Thank Dana H
Houston, Texas
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Upon my arrival I was not feeling well due to the altitude. But they were quick with the coca tea. I found myself constantly having plenty of cups. By the second night I was having a bit more trouble and almost requested some oxygen brought up to the room. It was nice to know that was an option, but didn’t... More 

Helpful?
Thank raymundocastro3
Level Contributor
9 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is a magnifecent architecture building that reflects the opulence of colonial times. It is encircle by Inkas foundations topped with colonial contruction. Rooms are well equipped and you feel like you are resting in a colonial palace. Service is excellent , they are always looking to pleased you . Restaurant and breakfeast buffet are very good !! The... More 

Helpful?
Thank Lourdes M
Bristol, United Kingdom
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Historical building with excellent location. Few minutes walk to the main square(Plaza de Armas). Staff was friendly and coca tea was provided to help with the altitude sickness. Room is very spacious and comfortable. Breakfast is great too with quite a decent variety.

Helpful?
Thank Eldo C
Hong Kong, China
Level Contributor
58 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this property for 4 nights. You are greeted warmly by a beautiful lobby. In fact, the entire property is quite pretty, with a couple of courtyards for a coffee / drink in the sunshine. The one thing that stands out : SERVICE. The staff are well-trained in taking care of their guests. We always felt comfortable. Rooms... More 

Helpful?
Thank Steve_Mark2013
New York City, New York
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

After five days in the Sacred Valley, my family and I spent two days in Cusco at this fabulous hotel! It was exactly like staying in a museum... it is beautfully decorated, with impeccable service and an extremely central location. Everyone went out of their way to help us at this hotel and showed great concern for my seven year... More 

Helpful?
Thank bentkimberlee
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear bentkimberlee, I am thrilled to read of what an enjoyable stay you had with us and would like to thank you most sincerely for taking the time to share your experience of Palacio del Inka, a Luxury Collection Hotel. Thank you for your lovely compliments; I shall take pleasure in passing them on to my team. Warm regards, Juan... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

We were in Cusco for 5 nights. Most of the time my family was resting and trying to get through altitude sickness but the hotel staff did an excellent job making our stay the best possible. We needed oxygen for our son on our first night and they delivered it very promptly. We had most of our meals with room... More 

Helpful?
Thank Teresa M
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Teresa M, Thank you so much for taking the time to write your review regarding your stay at the Palacio del Inka, a Luxury Collection Hotel. We are very pleased you enjoyed our guest service,the staff strive to go the extra mile and exceed all of our guest's expectations. Please accept our sincere apology for some defects you experienced... More 

Las Vegas, Nevada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The history throughout this building is amazing and add to the charm. It's a beautiful property and a great location, an easy walk to Plaza de Armas. The staff was very helpful and made us feel like valued guests.

Helpful?
Thank Margaret635
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Margaret635, Thank you for posting a lovely review of your stay at Palacio del Inka, a Luxury Collection Hotel. I am glad to know you enjoyed our location, decor, and our guest service. We look forward to your next visit. Warmest regards, Juan Antonio Sánchez General Manager More 

Los Angeles, California
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I LOVED this hotel! It has a lot of cool ambiance, and the staff was incredibly helpful and polite. The rooms were lovely, large and comfortable, with high end amenities. Breakfast was overlooking the pretty courtyard, and the staff there was solicitous and the food good. The hotel is also in a central location. BUT, the best feature of this... More 

Helpful?
Thank teachertraveller17
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Teachertraveller17 Thank you so much for taking the time to write your review regarding your stay at the Palacio del Inka, a Luxury Collection Hotel. We are happy to know you loved the hotel, our rooms, amenities, breakfast, and the Spa. We can't wait to offer you a warm welcome on your next visit to Palacio del Inka. Kind... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Business Center with Internet Access
Official Description (provided by the hotel)
Palacio del Inka is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 

Additional Information about Palacio del Inka, a Luxury Collection Hotel

Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Location: Peru > Cusco Region > Cusco
Price Range: $191 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio del Inka, a Luxury Collection Hotel 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka
Hotel Style:
#1 Business Hotel in Cusco
#1 Green Hotel in Cusco
#2 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#4 Romantic Hotel in Cusco
#7 Luxury Hotel in Cusco
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