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Palacio del Inka, a Luxury Collection Hotel

Travelers' Choice award winner
#9 of 157 Hotels in Cusco
GreenLeadersPlatinum level
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Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
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Palacio del Inka, a Luxury Collection Hotel
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1,314 Reviews from our TripAdvisor Community

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Cascais, Portugal
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

WE stayed there only two nights. Very good location, within walking distance of Cuzco attractions. Our suite was quite, cozy and well decorated. The historical building is well recovered and decorated. Staff polite and efficient. Excellent!

Helpful?
Thank Pedro1962
West Hollywood, California
Level Contributor
150 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is an absolutely gorgeous hotel, located in a very pleasant area of the historic center of Cusco. It's not right in the middle of the historic center, but it is an easy walk to get there. Truthfully, this was preferable to me, as the location here seemed to be quieter. The staff was wonderful. Everyone from the receptionist, concierge,... More 

Helpful?
Thank Jonathan V
Ottawa, Canada
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very good hotel. Location is great. Rooms are good though small. No air conditioning and no screens on the windows. Breakfast buffet was excellent. We had snacks /light meals and drinks in the bar. Bar staff were very good. Great service. Certainly wouldn't hesitate to return.

Helpful?
Thank Tremblant110
Glendale, California
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Very beautiful inside. Staff were very friendly and hospitable. Our family appreciated the constant supply of coca tea, it was very helpful with altitude sickness. The buffet breakfast was great with so much selection. The bar food were also wonderful. The room we were in was very nice and had a balcony overlooking the courtyard.

Helpful?
Thank donnawatudu
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. We are glad to know that you enjoyed your room and the courtyard view. There is no better way to start the day than with the buffet breakfast in our Inti Raymi Restaurant. Be sure, I have already shared... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel exceeded our expectations! We knew it was going to be nice, but the staff made it such an amazing experience and made us feel like we were #1 at all times. Rene in particular - he always remembered our names and was really helpful with all of our questions. The rooms were divine, the bed was like sleeping... More 

Helpful?
Thank alicebrook87
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a lovely review of your stay at Palacio del Inka, a Luxury Collection Hotel. We are so delighted by your review that we have already shared it with the whole team at Palacio del Inka. We are very pleased you enjoyed an exceptional stay with exemplary service, especially as we pride ourselves on our... More 

Stockholm, Sweden
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Amazing! This hotel is absolutely to of the line! Fantastic staff, great food, wonderful rooms and atmosphere. The location is also great and the hotel SPA is cool. Good value for money. If you want a fantastic experience in Cuzco before going to Machu Picchu this hotel is the place.

Helpful?
Thank Mikael W
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for posting a five star review of your experience in Palacio del Inka, a Luxury Collection Hotel. This is a great pleasure to have comments as yours. Our only wish is to provide the best services to our guests. Your opinion is a real reward for the entire team, be sure of it. We are delighted... More 

Lisbon, Portugal
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The Hotel is spectacular! It's made even better by the people who work there, specially Beatriz a charming lady that makes your day a whole lot better just by talking to her! The second time I was in town, event though I wasn't staying here she helped me again, just amazing! Give it a try if ever in Cusco!

Helpful?
Thank TSRamos
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking time to share your experience and for highlighting the performance of Beatriz. Words like yours, makes us very proud and keeps us so motivated, to provide our guests the best service and the best facilities in our destination Cusco. Look forward to having you back with us. With best regards, Juan Antonio Sanchez General... More 

Australia
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent three days at this hotel as part of our tour of South America. Lovely large room, very comfy bed and well appointed bathroom. Staff were friendly and efficient. Could not fault the service, always with a smile. Only complaint is that the lighting in the room. The room has dark coloring which was lovely but at night there was... More 

Helpful?
Thank Yolmac
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, What a pleasure to read such a kind and detailed comment ! We are delighted to know that you enjoyed your stay with us and the friendliness of our team. Be sure, we take good note about the rooms lights,it is very important to us to make you feel at home and to provide a perfect guest experience... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at Palacio Del Inka for 4 nights and it was the best decision we made! Great rooms, superb hospitality, beautiful property and warm staff! The hospitality is beyond anything you can ask for. The staff is always smiling and helpful and the food is simply delicious! The guest relationship manager Beatrice is the sweetest and most helpful person... More 

Helpful?
1 Thank A TripAdvisor Member
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for having chosen our Palacio del Inka, a Luxury Collection Hotel during your visit to Cusco city. I so enjoyed reading your kind words and compliments that I have already shared this with the HR Director to thank the team. We are delighted you enjoyed four nights stay with exemplary guest services throughout your visit, and... More 

New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We arrived at Cuzco airport after a long delay to our LAN flight from New York to Lima and establishing a revised flight to Cuzco, our original connection having been missed. Alida was the hotel's excellent and charming representative at the airport. She helped us with our luggage, arranged a car to the hotel and prepared us cups of coca... More 

Helpful?
Thank 76Retiredtraveler
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, What a nice review. Thank you very much for the kind words, we are truly honored to see that you went above and beyond and that we could exceed your expectations. As you mention, we are located in the heart of Cusco City, close to the main square, the museums, the archeological places like Qoricancha, “The Temple of... More 

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