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Sonesta Posadas del Inca

Portal Espinar 108, Cusco, Peru
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1 room 1 adult
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Sonesta Posadas del Inca
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251 Reviews from our TripAdvisor Community

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Alliston, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 26, 2015

Good Location in Cusco. Our room was small, with a window onto the hallway, not ideal. However, it was clean, the breakfast was satisfactory and the staff friendly. I understand there are nicer rooms available, we just didn't bother for 2 nights.

Helpful?
Thank Rose S
CarlaZarate, Manager at Sonesta Posadas del Inca, responded to this review

Dear Guest, we would like to thank you for the time you took to qualify our hotel. We are so sorry you wasn´t completly satisfied with your room, please accpet our apologies. Also we would like to thank you in name of our staff, they do their best work in order to make your trip as confortable and pleasant as... More 

Melbourne, Australia
Level Contributor
53 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

Stayed for 2 nights in this beautiful and serene place. Staff were friendly and helpful. Most spoke English as well as Spanish. I believe it used to be a monastery. Rooms spacious and comfortable, food was terrific, coca tea freely available. A handcraft market in the gardens a nice touch.

Helpful?
Thank 353dominiques
CarlaZarate, General Manager at Sonesta Posadas del Inca, responded to this review

Dear guest. Thank you very much for your comments we are very pleased that our service was their pleasure. We hope to return in another opportunity. Sincerely Kelly Villafuerte A. Gerente General More 

Toronto, Canada
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 7, 2015

This hotel was chosen for us as part of a pre-packaged deal. It is in a perfect location with restaurants, churches and stores within walking distance. Our room was small and the bathroom was very tight but the room was clean and the staff were hospitable. Breakfast was included but they didn't offer much of a selection. There was a... More 

Helpful?
Thank HelenNoel23
CarlaZarate, Manager at Sonesta Posadas del Inca, responded to this review

Dear Guest: Thanks you so much, we would like to thank you for your comments. We were very happy to be at your service. Its our mission to make your trip as good as possible. In the name of all our staff, we sent to you our best regards. Sincerely. Kelly Villafuerte. Gerente General More 

Sao Paulo, SP
Level Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 29, 2015

First of all Posadas del Inca was built in a beautiful and charming colonial style building. Half block away from the main square of the town (Plaza de Armas), you can reach anything you need and also the main attractions in a short and pleasant walk. The team is absolutely amazing, it changed completely our experience in town. All of... More 

Helpful?
Thank Luah G
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review
Google Translation

Querida Luah. Cuanto cariño refleja el comentario compartido, tenemos mucha satisfacción de poder haber sido elegidos por ustedes durante sus... More 

Dallas, Texas
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 20, 2015

My wife and I stayed at Sonesta Posadas Del Inca hotel duirng our trip to Machu Picchu. The hotel is located near the central plaza and is within walking distance to other plazas. What we remembered the most was the quality of the breakfast that is offered free of charge with the rate we purchased. The rooms are very nice... More 

Helpful?
Thank tlb12650
CarlaZarate, Gerente at Sonesta Posadas del Inca, responded to this review

Dear Guest. We are so glad that you enjoyed your stay with us. Also we would like to thank you for taking some time to wirte your generous review. Our staff work everyday to satisfy your spectations and needs, reason they are also very happy about your review. Finally i would like to invite you to come again to this... More 

Lima, Peru
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 19, 2015

just behind the main square of Cuzco, is really convenient. as many of the hotels at Cuzco is located in a 2nd floor of a building and there in no elevator. the service is adequate and the rooms are large enough. bets are soft and warms, you can get an extra blanket from the closet. it has a security box... More 

Helpful?
Thank jguanira
CarlaZarate, Coordinado De Calidad. SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest. It is a pleasure to greet behalf of our partners, we welcome your comments and we hope to be at your service in any other opportunity. Know that our guests were pleased with our service commits us to give our best. Many thanks to you again. Sincerely Carla Zarate Coordinadora de calidad. SPIC qam.spicusco@ghlhoteles.com More 

Manchester
Level Contributor
160 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
1 of 5 stars Reviewed October 18, 2015

The only good points for this hotel are the location and the lovely staff. Do not stay in the rooms overlooking the motorway, I mean very busy road. The road noise never stops and you are unlikely to get any sleep at all. The carpet is so thin that you can forget there is one and there were other guests... More 

Helpful?
Thank Zena36
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear Guest. Please let me send you a friendly greeting and our apologies for any inconvenience you mentioned, we were very worried and will do everything possible to not return to take reports like this. We look forward to the opportunity to serve you at another time. Thanks you so much. Sincerely. Carla Zarate Coordinadora de Calidad SPIC qam.spicusco@ghlhoteles.com More 

Toronto, Canada
Level Contributor
109 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed August 30, 2015 via mobile

My stay at this hotel was not too bad, but it could be better. The staff was friendly, and my room was fairly clean and quiet. The main problem was that the bathroom was quite crammed. This hotel has a good location in central Cusco- but there were constructions on the streets right outside the hotel when I visited, so... More 

Helpful?
Thank LouC151
CarlaZarate, Public Relations Manager at Sonesta Posadas del Inca, responded to this review

Dear Guest: We would like to thank you for your comments. Its our mission to make your trip as good as posible.Thats why we will take care of all your recomendations in order to improve our service and infraestructure to cover all your needs and espectatives. In the name of all our staff, i sent to you our best regards.... More 

SP
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 10, 2015

Perfect located in the centre of the city. The staff is really nice, often helping us and serving tea to help us with the soroche. All restaurants and guide toura are nearby. Fair breakfast served in the hotel.

Helpful?
Thank JulieAndreotti
CarlaZarate, Coordinadora De Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest. Thank you for leaving your valuable commentary of the service received, it is very important to us know that their stay was good and we hope you return to Cusco by another opportunity. Sincerely. Carla Zarate Coordinadora de Calidad SPIC carla.zarate@ghlhoteles.com More 

Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 7, 2015 via mobile

This hotel is very well located near the main square of Cusco. Our room was spacious but a bit noisy. The decor was dated and the breakfast was ok. If you prefer a good location it is a good option but if you want a confortable place consider other options.

Helpful?
Thank Renan K
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear Guest. Thank you for leaving your comment of our Hotel, it is very important to know the opinion of our guests. So we can improve our services. Without another particular we hope will be at your service again. Sincerely. Carla Zarate Coordinadora de Calidad SPIC More 

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