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Sonesta Posadas del Inca

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#55 of 162 Hotels in Cusco
Certificate of Excellence
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Sonesta Posadas del Inca
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284 Reviews from our TripAdvisor Community

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Showing 123: English reviews
London
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel which has an enviable location just off the Plaza de Armas in Cusco. The rooms were spacious and comfortable and the staff were great, they looked after our every need particularly Jorge who deserves the customer service badge of the year! W spent 4 nights here in advance of a 5 day trek and 2 nights upon returning... More 

Helpful?
Thank Theboarderboy
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear Guest: It is always a pleasure to recieve such a good review of our beloved Hotel, that's a sing we are doing something wright!. Also we have let our collegue know your opinion about him, alow me to give you his gratitude for you oppinion of him, and our best badge is the recognition of our work. Finally, let... More 

Cornville, Arizona
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 3, 2016 via mobile

The location can't be beat! The room was small and plain with a funky step up to enter the restroom. The water was ice cold the first night. The towels were cheap and we had to ask for more. Be careful walking thru the front door to avoid falling. For $230 per night I expected a really nice experience. Not... More 

Helpful?
Thank benfishing
CarlaZarate, Coordinadora De Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest: We are sorry your stay with us didn't achieve your spectations.We are taking note to improve the service and not have those problems again. Also please recieve our apologies for the Gatorade inconvinience, but when the maid looks at the minibar, she doesn't look for it at the top of the closet, where the Gatorade was left. Again,... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2016 via mobile

Perfect place to start . Nice Base for a few days, Cusco is beautiful ,couldn't fault this hotel central for all bars and restaurants and surrounding sights . breakfast was pitched just right . eggs of all type were available on request great memories of a great adventure

Helpful?
Thank David L
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest: How nice to hear about you. Thank you for writing such a good review about our beloved hotel. your apreciation was wright , we have the best location in town and near to almost everything, it has been a pleasure to help making your travel an exceptional experience. We hope to see you again soon. Sincerely. Carla Zarate... More 

1 review
4 of 5 stars Reviewed June 20, 2016 via mobile

Stated here twice with 3 people/3 beds - 3 nights before and 1 night after doing the Inca Trail hike. The first room was facing the plaza which was quite noisy, and freezing. The second room was a lot bigger and they gave us a space heater. Overall we were happy with our stay. Overall Good: location can't be beat.... More 

Helpful?
Thank Elly C
CarlaZarate, Coordinadora de Calidad SPIC. at Sonesta Posadas del Inca, responded to this review

Dear guest: Thank you for taking some of your time to write a view of us. Is been so glad to have you with us and as you said, we are also very proud of our service and location. We work very hard to make your stay an experience. Also i wanted to thank you for your observations because that... More 

Victoria, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed June 8, 2016

Great staff, great service, good location other that is not quiet at all, because it's right across some sort of restaurant that turns into a club late at night and it makes it almost impossible to sleep. But I think what caught us off guard and quite frankly pissed us off was the exchange rate and a ripoff on taxes.... More 

Helpful?
Thank Carlos M
CarlaZarate, Coordinadora De Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear Guest. Thank you for taking some of your valuable time to write a review of us. It will be a plasure let the staff know your opinion about their work, they will be very glad to hear it. And please recieve our apologies for the inconviniences you had with the taxes payment, also i would like to tell you... More 

Fort Collins, Colorado
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 1, 2016 via mobile

This hotel provided excellent customer service from arrival to departure. Our room had a spectacular view of the main plaza. The room was very nice, clean and the shower had hot water and good pressure - two things considered a luxury at other Cusco hotels we've stayed at! Breakfast was okay with a good selection. Just avoid peak times as... More 

Helpful?
Thank Margarita H
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest. Thank you for such a generous comment, it's very rewarding to know all the efford our employees put into their work paid of, and I will let them know you opinion. Also, our location, as you said, is one of the best in town. It has been a pleasure to have you with us, and we sincerely hope... More 

North Carolina Coast, North Carolina
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed May 30, 2016

The location is great and the front desk and people working are very nice and try to help . The rooms are dated and very dark and noisy , the lobby plays loud music and it's unbearable . This hotel should not have the Sonesta name . The hotel offers no AC yet you can't open a window bc the... More 

Helpful?
2 Thank Debra C
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear Guest: Thank you for your sincere comment. Please recieve the apologies for all the inconviniences you had on your stay with us, we understood your annoyance and sincerely hope what we did to improve your stay quality was enough. Likewise we would like to tell we will consider your suggestions to improve our service every day more and more.... More 

Quezon City, Philippines
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

Perfectly located behind the famous Plaza de Armas in Cusco, Sonesta Posadas del Inca provides you the unexpected service you'll ever have around the city! Everyone was very friendly. The guy who checked us in, Jorge, was very accommodating and understanding of our special situation. Another person who made us enjoyed our stay was Shoel, the server at the Inkafe,... More 

Helpful?
Thank Camille T
CarlaZarate, Coordinadora de Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear Guest. Thank you for such a generous comment, it is so nice to know you had a great stay with us. I will let my collegues kown about your opinion, they surely will be so happy knowing their effords are apreciated. I also would like to tell you, one of the goals of the hotel is to make you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 16, 2016 via mobile

This is my second time in Cusco, while the first time I stayed at the other Sonesta that was a bit on the outskirts of downtown area , this time I opted for the one that's in the heart of everything. First of all, the hotel had great location and it was close to pretty much everything i.e. Restaurant ,... More 

Helpful?
Thank Andres K
CarlaZarate, Coordinadora De Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest. It is very nice to hear about you. First we would like to thank you for your time and generous review, it has been a pleasure to have you with us in our beloved hotel. As you said, our location is very centrical and near to all kind of services, please recive our apologies for the noise, we... More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 12, 2016 via mobile

Thank you to Carla Zarate and management of This lovely hotel for helping us celebrate our birthday and anniversary in Cuzco😊 with delucious tapas. Our suite room is on level 3 with our room facing the Sun Temple. Very Comfortable room with excellent amenities. Staff are helpful and breakfast is good as is the restaurant. Coca tea available in the... More 

Helpful?
Thank Dilnaz B
CarlaZarate, Coordinadora De Calidad SPIC at Sonesta Posadas del Inca, responded to this review

Dear guest. It has been our pleasure to help you in such an important date, an anyversary must be celebrated becouse love is the most important thing in the world! All our staff think on the same way, the reason we tried to make this stay as special as posible. We are so glad your experience in Cusco was that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Set in the heart of the ancient Inca and Spanish Colonial capital of Cusco, the 22-room Sonesta offers first-class lodging, with a taste of authentic Peruvian hospitality. This hotel is a train ride from Machu Picchu, and an ideal home base for exploring the Imperial City of Cusco, center of the Inca and Spanish colonial cultures. Also close by are many shops and artists' studios offering traditional and contemporary crafts as well as exciting nightlife. ... more   less 

Additional Information about Sonesta Posadas del Inca

Address: Portal Espinar 108, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $108 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Posadas del Inca 3.5*
Number of rooms: 22
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Also Known As:
Sonesta Posadas Del Inca Cusco Hotel Cusco
Sonesta Cusco
Cusco Sonesta Posadas Del Inca
Hotel Style:
#43 Family Hotel in Cusco
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