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Sonesta Hotel Cusco

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Sonesta Hotel Cusco
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1,888 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Dade City, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was better than anticipated. I would seek out this hotel if I should return to Cusco. Convenient location with easy access to museums and shops. The dining room was very inviting and the food well-prepared.

Review collected in partnership with this hotel

Helpful?
Thank Judy W
Paris, France
1 review
5 of 5 stars Reviewed yesterday NEW

The facilities, the location, the staff... everything was perfect. We received an upgrade to the best room with a view on our first night. When we checked in again 2 days later (after we had spent 2 days in the sacred valley) the staff recognized us straight away. On our last night there we had to go to the 24/7... More 

Review collected in partnership with this hotel

Helpful?
Thank CalineBaroud
Munich, Germany
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

I booked one night. Upon arrival they told me there was a problem with the reservation (via booking.com) and to have a seat at the bar. Finally they told me that the last room was sold, just a few minutes before I did the online reservation (which was only possible because they forgot to shut down the system). While waiting... More 

Helpful?
Thank eurybya
Greater Cincinnati
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Everything was good to excellent except there was no air conditioning in the room. The room was hot. the hotel provided a fan. The bar service was expensive. The bottle water was overpriced. Convenient location. The hotel met our expectations.

Review collected in partnership with this hotel

Helpful?
Thank RDarolia
New York
1 review
1 of 5 stars Reviewed 4 days ago NEW

Arrived at Cuzco, there was no car waiting for us despite pre-paid service. Checked-in and left a message for another guest of the hotel, this message was never delivered to the person. Requested a bottle of water at night, I was given a "lesson" about requesting water. Too much room from next rooms and street noise.

Review collected in partnership with this hotel

Helpful?
Thank Chio K
Coral Springs, Fl
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Everyone was so friendly, pleasant and accommodating. Our room was unbelievable, we had the king executive. It was so spacious and luxurious!! It was a great place to stay for the end of our vacation in Oeru!!!

Review collected in partnership with this hotel

Helpful?
Thank mscowbow
San Francisco, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

We were pleasantly surprised at how nice Sonesta Hotel Cusco was when we arrived. The people at the front desk are genuinely sweet and will do anything to make your stay the most comfortable. The room was VERY nice - the decorations, the amenities, and the little details. The shower worked perfectly- probably one of the best on our whole... More 

Review collected in partnership with this hotel

Helpful?
Thank brookst121
Madison, Wisconsin
1 review
4 of 5 stars Reviewed 5 days ago NEW

Excellent hotel to relax, good food, great staff & service, within walking distance to downtown, shopping and sightseeing. Air conditioning could not keep up with temp, but we left patio door open while in room and also bathroom window.

Review collected in partnership with this hotel

Helpful?
Thank Thomas B
San Diego, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Sonesta Hotel exceeded all expectations! The location was perfect, close to the heart of town. The staff was very helpful and attentive to all our needs. The hotel itself was clean and well maintained. The breakfast buffet kept us going all day. I can't wait to return.

Review collected in partnership with this hotel

Helpful?
Thank kiki939
Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My family and I visited Cusco last year - the hotel was fantastic - service impeccable - clean - friendly - we actually ate at the hotel's restaurant on several occasions - one time due to rain - it actually hailed a bit. I would recommend this hotel to anyone visiting Cusco. PS we loved their quinoa soup.

Helpful?
Thank rabodoboi
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sonesta Hotel Cusco is the best place to stay away from the bustle of downtown, we are welcoming you to share contemporary and modern facilities with the comfort that you deserve, our associated are oriented to provide you the best quality services, finally you can delight with our specific services that will make your experience in the magical city fantastic. We are committed to create solutions to your needs, exceeding your expectations and leave you happy, that's our goal thinking in you. ... more   less 

Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $99 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Cusco 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Hotel Style:
#5 Business Hotel in Cusco
#9 Luxury Hotel in Cusco
#14 Family Hotel in Cusco
#18 Romantic Hotel in Cusco
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