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Novotel Cusco

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#30 of 162 Hotels in Cusco
Certificate of Excellence
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Novotel Cusco
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1,113 Reviews from our TripAdvisor Community

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Showing 618: English reviews
Arlington, VA
Level Contributor
170 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was clean, the staff were service-oriented, and the location was central. All these factors led to an enjoyable stay. The room (on the fifth floor) was large, as well as clean and quiet. The bathroom was a little small. There are many things within walking distance, including the main plaza.

Helpful?
Thank SEETHEBEST
San Francisco, California
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very charming. Great breakfast, very friendly and helpful staff. We stayed here twice during our trip. They upgraded us the second round to a room facing the courtyard, how lovely!! Walking distance to many restaurants. Simply awesome. Will definitely stay here if we ever visit Cusco again.

Helpful?
Thank Colina Y
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Víctor Collantes - General Manager More 

Ann Arbor, Michigan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Novotel Hotel - Cusco. The staff and bellman were very helpful. We tipped Carlos the bellman when we left and the person who made up our room. These people were warm, friendly and helpful. Everyone at this hotel was great and helpful.

Helpful?
Thank JamesC2002
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Víctor Collantes - General Manager More 

Leeds, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed 4 nights here in colonial rooms. They are nicely furnished and in keeping with the delightful character of the hotel. It is close to the centre and many of the places of interest. Unless you are a very heavy sleeper avoid the rooms on the street as they tend to be noisy. The food was ok but the... More 

Helpful?
Thank Geoffrey M
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Víctor Collantes - General Manager More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed a few nights in a family room at the Novotel. We very much liked the hotel - its patio covered with glass and surrounded by elegant columns, the spacious and charming room we had, the quality of the food, the nice boutique and the very close vicinity to the historical center.

Helpful?
Thank Mumuye
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Víctor Collantes - General Manager More 

Lima, Peru
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This the second time we stay at this property, and there will be third. The location is great, walking distance from Plaza de Armas and all nice restaurants. The staff is very polite and always ready to meet your needs. Our reservation had breakfast included, and it deserves five stars, just great. The relation price / benefits is perfect. It... More 

Helpful?
Thank androide_limon
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Wow! What a wonderful review! And thank you for giving us a perfect rating! we hope to welcome you back to Novotel Cusco in the near future! Take care! Víctor Collantes General Manager More 

boston
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is well located Nice decor but... The front office seems to be weak, thanks to Bekky who welcome us very well. The rooms are too modern for a such location. Bkf good as well. avoid the first floor rooms.

Helpful?
Thank Gregboston9
Victor C, Manager at Novotel Cusco, responded to this review

Dear Traveller, Thank you for taking the time to review your stay with us. I am very happy tohear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. Take care! Víctor Collantes General Manager More 

Ocala, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay at Novotel in Cusco was really lovely. From the open courtyard with a pretty fountain to the modern rooms, this hotel was really nice. The staff was always friendly and available. The morning breakfast buffet was served early enough that we were able to eat before we went on tours or caught airplanes. The location of the hotel... More 

Helpful?
Thank donnalpaget
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Víctor Collantes - General Manager More 

Curitiba, PR
Level Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 21, 2016 via mobile

It has a great location next to the Plaza de Las Armas. It's a beautiful colonial house. The service is very good,and the rooms are spacious and clean.The breakfast is full of options to choose and eat.You can choose between two types of rooms colonial or modern.It's a wonderful hotel.

Helpful?
Thank LUCIANELT
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Wow! What a wonderful review! And thank you for giving us a perfect rating! we hope to welcome you back to Novotel Cusco in the near future! Take care! Víctor Collantes General Manager More 

Niwot, Colorado
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 18, 2016

This hotel is perfectly located in central Cusco, close to the main square, the Quiricancha and all the craft shopping one could ever desire. Great courtyard in the center of the hotel, and the breakfast is good. However, the rooms are small and poorly lighted. The Bathrooms are fine, but just that--above average. The heat in our room did not... More 

Helpful?
Thank FryitzLynn
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel will look into the points you raised personally, and in the meantime, I hope we can welcome you back to Novotel Cusco very soon. Yours sincerely, Víctor Collantes General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. ... more   less 

Additional Information about Novotel Cusco

Address: San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $94 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Novotel Cusco 3.5*
Number of rooms: 99
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Also Known As:
Novotel Cusco Hotel Cusco
Cusco Novotel
Accor Cusco
Hotel Style:
#3 Green Hotel in Cusco
#12 Business Hotel in Cusco
#27 Romantic Hotel in Cusco
#32 Family Hotel in Cusco
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