We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Cusco

#31 of 162 Hotels in Cusco
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Cusco
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,084 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 611: English reviews
Ocala, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our stay at Novotel in Cusco was really lovely. From the open courtyard with a pretty fountain to the modern rooms, this hotel was really nice. The staff was always friendly and available. The morning breakfast buffet was served early enough that we were able to eat before we went on tours or caught airplanes. The location of the hotel... More 

Helpful?
Thank donnalpaget
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to Novotel Cusco very soon! Take care! Víctor Collantes - General Manager More 

Curitiba, PR
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

It has a great location next to the Plaza de Las Armas. It's a beautiful colonial house. The service is very good,and the rooms are spacious and clean.The breakfast is full of options to choose and eat.You can choose between two types of rooms colonial or modern.It's a wonderful hotel.

Helpful?
Thank LUCIANELT
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Wow! What a wonderful review! And thank you for giving us a perfect rating! we hope to welcome you back to Novotel Cusco in the near future! Take care! Víctor Collantes General Manager More 

Niwot, Colorado
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is perfectly located in central Cusco, close to the main square, the Quiricancha and all the craft shopping one could ever desire. Great courtyard in the center of the hotel, and the breakfast is good. However, the rooms are small and poorly lighted. The Bathrooms are fine, but just that--above average. The heat in our room did not... More 

Helpful?
Thank FryitzLynn
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel will look into the points you raised personally, and in the meantime, I hope we can welcome you back to Novotel Cusco very soon. Yours sincerely, Víctor Collantes General Manager More 

Nijmegen, The Netherlands
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This novotel in cusco is at a perfect location. I think that is the only positive thing I can say. The price is too high for the small room you get. You only get free bottles of water on the first day, this isn't the novotel standard. The rooms are decorated so basic that the hotel can easily be rebranded... More 

Helpful?
Thank Maan B
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel will look into the points you raised personally, and in the meantime, I hope we can welcome you back to Novotel Cusco very soon. Yours sincerely, Víctor Collantes General Manager More 

Seattle, Washington
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in central Cusco, the hotel has an amazing open courtyard in the center where you can sit and relax and also where they have tables for the restaurant. the rooms were spacious, clean, and had good WiFi access.

Helpful?
Thank MRolfe909
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Our location is definitely one of the things we are very proud of about our hotel. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Call us if there is anything we can help you with on your next visit to Cusco. Take care! Víctor Collantes - General... More 

Des Moines, Iowa
Level Contributor
138 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here during the annual festival and parade. The hotel is conveniently located not too far from the square with variety of restaurants within walking distance. A good basic hotel with a small gift shop and a pretty lobby/restaurant area.

Helpful?
Thank Kathy L
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel will look into the points you raised personally, and in the meantime, I hope we can welcome you back to Novotel Cusco very soon. Yours sincerely, Víctor Collantes - General Manager More 

Calgary, Canada
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The service of this hotel is just okay, but given its price and location, it's still a very good choice if you want to add some comfort to your Cusco trip. We stayed there for 5 nights. The first 4 nights we had a spacious room with vaulted ceiling facing an nice alley, which could be noisy at night during... More 

Helpful?
1 Thank TIncident
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for recommending our hotel to other travellers. Our location is definitely one of the things we are very proud of about our hotel. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Call us if there is anything we can help you with on your next... More 

Houston, Texas
Level Contributor
233 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great location for visiting Cusco. It is a 5 minute walk to the Plaza de Armas where there are shops, restaurants, and frequent festivals. The rooms are basic, clean, and functional. The staff is friendly and efficient. The included breakfast is good quality and diverse. We initially had a room that overlooked the adjacent alley way. It... More 

Helpful?
Thank FayeJ42
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Our location is definitely one of the things we are very proud of about our hotel. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Call us if there is anything we can help you with, on your next visit to Cusco. Take care! Víctor Collantes General Manager More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Service is decent and people at hotel are very nice and helpful. Breakfast finished a bit early though aye. Very close to the plaza and you can get cheap taxis to most of Cusco. I liked the experience here and will come back with some more friends aye.

Helpful?
Thank Henry William D
Victor C, Manager at Novotel Cusco, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I will look into the points you raised personally regarding the breakfast time, and in the meantime, I hope we can welcome you back with your friends to Novotel Cusco very soon. Yours... More 

Questions? Get answers from hotel staff and past guests. Ask a question

427 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (371)
Viewed
Dining (26)
Viewed
Hotel & Grounds (94)
Viewed
Family/Play Areas (7)
Viewed
Bathroom (20)
Viewed
Room/Suite (57)
Viewed
View from Room (20)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (146)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (56)
Viewed
Room/Suite (10)
Viewed
Dining (10)
Viewed
Hotel & Grounds (6)
Viewed
Other (30)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cusco hotels
0.6 mi away
Sonesta Hotel Cusco
Sonesta Hotel Cusco
#13 of 162 in Cusco
4.5 of 5 stars 1,600 reviews
0.3 mi away
Costa del Sol Ramada Cusco
0.2 mi away
Plaza de Armas Cusco Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
Casa Andina Classic - Cusco Plaza
0.2 mi away
Casa Andina Private Collection Cusco
0.2 mi away
Tierra Viva Cusco Plaza
Tierra Viva Cusco Plaza
#19 of 162 in Cusco
4.5 of 5 stars 940 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. ... more   less 

Additional Information about Novotel Cusco

Address: San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $90 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Novotel Cusco 3.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, TripOnline SA, Booking.com, Agoda, Travelocity, Expedia, Priceline, HotelTravel.com, Despegar.com and ACCOR so you can book your Novotel Cusco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cusco Hotel Cusco
Cusco Novotel
Accor Cusco
Hotel Style:
#3 Green Hotel in Cusco
#12 Business Hotel in Cusco
#27 Romantic Hotel in Cusco
#32 Family Hotel in Cusco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay