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2/5/2018 2/6/2018
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    Novotel Cusco

    San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
    011 51 1 7097733
    Hotel website
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    2/5/2018 2/6/2018
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    Traveler (530)
    Room & Suite (102)
    Dining (42)
    • Excellent49%
    • Very good38%
    • Average10%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “colonial room” (34 reviews)
    “machu picchu” (87 reviews)
    “the main square” (70 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
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    Feb 5Feb 6
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,539)
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    1 - 5 of 787 reviews

    Reviewed yesterday

    Reception areas around fountain is lovely and the front desk customer service is very good, but contemporary room was disappointing - small, basic and no A/C. Room was too hot so we opened the window to cool off, but then got the street noise. They...More

    Thank judith94941
    Hotel's Favorite
    Reviewed September 23, 2017 via mobile

    I have been travelling around Peru for two weeks now and have stayed in many quirky and quaint hostels and hotels, many around the same price as the Novotel, but definitely not the same standard. From the moment I was dropped off by my tour...More

    1  Thank Lovely20
    Response from Victor C, General Manager at Novotel CuscoResponded September 25, 2017

    Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

    Reviewed 5 days ago

    The hotel is well located. Check in and check out very fast. Breakfast excellent, restaurant very good. Good rooms, quality in cleanliness. Very good service, accurate informations. We return the next year .

    Review collected in partnership with Accorhotels.com
    Thank Francisco Berna... B
    Reviewed 5 days ago

    As most of the hotels in Cuzco this is located on a very old building refurbished into a hotel. This gives the premises a nice vibe like if you were travelling in time. That is at first glaze my feeling about the hotel. Now, when...More

    Thank JibberChile
    Reviewed 1 week ago

    Luis was very helpful and accomodating during the check in process which provided a great first impression of the property. The room was clean with plenty of space including a couch. I had a decent view of the Cusco rooftops. Bathroom was also clean with...More

    Thank bas0921
    Response from Victor C, General Manager at Novotel CuscoResponded 6 days ago

    Dear Guest, Thank you for take the time to share your comments and advises with us. Your opinion is really important for us, because they give us the opportunity to continue improving. Sincerely, Victor Collantes General Manager

    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • $95 - $176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Cusco
    • #11 Luxury Hotel in Cusco
    • #12 Business Hotel in Cusco
    • #21 Family Hotel in Cusco
    • #27 Romantic Hotel in Cusco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Accorhotels.com, Expedia, Booking.com, Hotels.com, Travelocity, Agoda, Priceline, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Novotel Cusco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Peru >
    • Cusco Region >
    • Cusco
    • Also Known As
    • Novotel Cusco Hotel Cusco ,
    • Cusco Novotel ,
    • Accor Cusco
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    Traveler (530)
    Room & Suite (102)
    Dining (42)
    Hotel & Grounds (415)
    Bathroom (24)
    Family and Play Areas (8)
    Business Center & Event Rooms (1)
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    Ask a question
    Questions & Answers
    August 12, 2017|
    AnswerShow all 4 answers
    Response from Sony V | Reviewed this property |
    l believe it was 6 am to 9:30 am. sorry for the delayed response.
    Tracy P
    August 3, 2017|
    AnswerShow all 3 answers
    Response from Jimjeb | Reviewed this property |
    My room had a king size bed.
    Tracy P
    August 3, 2017|
    AnswerShow all 4 answers
    Response from carlstara | Reviewed this property |
    My now husband and I stayed there and we had a king size bed in one of the suites on the older section.
    Room Tips
    "request view of inner courtyard"
    Read review
    "Ground rooms around the reception area are disturbed by all the early risers who are leaving for the airport..."
    Read review
    "I would choose to stay in the original/older part if I stayed there again"
    Read review
    "Try & choose rooms in 2nd floor (as the lobby floor), some rooms are in basement and upstairs. felt the..."
    Read review
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