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Reception areas around fountain is lovely and the front desk customer service is very good, but contemporary room was disappointing - small, basic and no A/C. Room was too hot so we opened the window to cool off, but then got the street noise. They...More
I have been travelling around Peru for two weeks now and have stayed in many quirky and quaint hostels and hotels, many around the same price as the Novotel, but definitely not the same standard. From the moment I was dropped off by my tour...More
1 Thank Lovely20
Response from Victor C, General Manager at Novotel CuscoResponded September 25, 2017
We very much appreciate your comments regarding your stay at the Novotel Cusco.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More
The hotel is well located. Check in and check out very fast. Breakfast excellent, restaurant very good. Good rooms, quality in cleanliness. Very good service, accurate informations. We return the next year .
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
As most of the hotels in Cuzco this is located on a very old building refurbished into a hotel. This gives the premises a nice vibe like if you were travelling in time. That is at first glaze my feeling about the hotel. Now, when...More
Luis was very helpful and accomodating during the check in process which provided a great first impression of the property.
The room was clean with plenty of space including a couch. I had a decent view of the Cusco rooftops. Bathroom was also clean with...More
Response from Victor C, General Manager at Novotel CuscoResponded 6 days ago
Thank you for take the time to share your comments and advises with us. Your opinion is really important for us, because they give us the opportunity to continue improving.
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Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
$95 - $176 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#4 Green Hotel in Cusco
#11 Luxury Hotel in Cusco
#12 Business Hotel in Cusco
#21 Family Hotel in Cusco
#27 Romantic Hotel in Cusco
Non-Smoking Rooms ,
Number of rooms
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