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    Novotel Cusco

    San Augustin 239 | Esquina Pasaje Santa Monica, Cusco, Peru
    011 51 1 7097733
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    1/5/2018 1/6/2018
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    Savings alert: 10% below average rate

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    $128
    $93
    SAVE $35
    $94
    Traveler (530)
    Room & Suite (101)
    Dining (43)
    Overview
    • Excellent48%
    • Very good39%
    • Average10%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “colonial room” (34 reviews)
    “machu picchu” (81 reviews)
    “the main square” (69 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    Jan 5Jan 6
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,518)
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    1 - 5 of 773 reviews

    Reviewed 6 days ago

    Location in the historic district. The staff to a person were so pleasant, helpful and accommodating. Entire property clean. The lobby, restaurant space light, open and so pleasant. Breakfast couldn't be better. Rooms were clean, and modern.

    Thank GCVC
    Response from Victor C, General Manager at Novotel CuscoResponded 5 days ago

    Dear Guest, Thank you very much for the great review of our hotel! We are really happy to know, that you enjoyed your stay. We hope to see you again soon. Sincerely, Victor Collantes General Manager

    Hotel's Favorite
    Reviewed September 23, 2017 via mobile

    I have been travelling around Peru for two weeks now and have stayed in many quirky and quaint hostels and hotels, many around the same price as the Novotel, but definitely not the same standard. From the moment I was dropped off by my tour...More

    1  Thank Lovely20
    Response from Victor C, General Manager at Novotel CuscoResponded September 25, 2017

    Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

    Reviewed 1 week ago

    The feeling when you come in from wandering around among all the fantastic historical monuments - actually the whole town of Cousco, it was amazing to enter this hotel. Looking like something between a rhiad an a colonial with its inneryard where you can sit...More

    Thank Hepbu
    Response from Victor C, General Manager at Novotel CuscoResponded 1 week ago

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Victor Collantes General Manager

    Reviewed 1 week ago

    The location of the hotel is fantastic and very close to the main square so very easy to go about. The hotel has a very nice feel with the courtyard and the staff is extremely friendly! Definitely recommend.

    Thank cheryl1784
    Response from Victor C, General Manager at Novotel CuscoResponded 1 week ago

    Dear Guest, Thank you very much for the great review of our hotel! Your satisfaction is the most important goal for us. We hope to see you again very soon. Sincerely, Victor Collantes General Manager

    Reviewed 2 weeks ago

    The hotel staff was incredibly friendly. It was kind of a let down given the money we spent on our stay there. The wifi wasn't very good in the rooms, but it was fine in the lobby. There's only one computer if you need to...More

    Thank Emily L
    Response from Victor C, General Manager at Novotel CuscoResponded 2 weeks ago

    Dear Mrs Emily, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About the breakfast, we had some rates...More

    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $101 - $190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Green Hotel in Cusco
    • #11 Luxury Hotel in Cusco
    • #12 Business Hotel in Cusco
    • #21 Family Hotel in Cusco
    • #27 Romantic Hotel in Cusco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Hotwire, TripOnline SA, getaroom.com, Priceline, Cancelon and HotelQuickly so you can book your Novotel Cusco reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Peru >
    • Cusco Region >
    • Cusco
    • Also Known As
    • Novotel Cusco Hotel Cusco ,
    • Cusco Novotel ,
    • Accor Cusco
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    Traveler (530)
    Room & Suite (101)
    Dining (43)
    Hotel & Grounds (417)
    Bathroom (24)
    Family and Play Areas (8)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Bdsully93
    August 12, 2017|
    AnswerShow all 4 answers
    Response from Sony V | Reviewed this property |
    l believe it was 6 am to 9:30 am. sorry for the delayed response.
    1
    Vote
    Tracy P
    August 3, 2017|
    AnswerShow all 3 answers
    Response from Jimjeb | Reviewed this property |
    My room had a king size bed.
    0
    Votes
    Tracy P
    August 3, 2017|
    AnswerShow all 4 answers
    Response from carlstara | Reviewed this property |
    My now husband and I stayed there and we had a king size bed in one of the suites on the older section.
    0
    Votes
    Room Tips
    "Ground rooms around the reception area are disturbed by all the early risers who are leaving for the airport..."
    Read review
    "I would choose to stay in the original/older part if I stayed there again"
    Read review
    "Try & choose rooms in 2nd floor (as the lobby floor), some rooms are in basement and upstairs. felt the..."
    Read review
    "We utilized the superior suite, and were extremely satisfied"
    Read review
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