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Belmond Palacio Nazarenas

751 reviews
#1 of 172 Hotels in Cusco
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Traveler (534)
Room & Suite (409)
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Overview
  • Excellent95%
  • Very good4%
  • Average1%
  • Poor0%
  • Terrible0%
Travelers talk about
“personal butler”(24 reviews)
“butler service”(19 reviews)
“heated pool”(16 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Reviews (751)Write a Review
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All reviewspersonal butlerbutler serviceheated poolbouquet of flowersbeautiful poolmachu picchuconverted conventpisco soursfinest hotelshuge bathroomsister propertyexceptional hotelhiram binghambeautiful hotelthe general managerpresidential suiteinca walls
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131 - 135 of 507 reviews
Reviewed September 25, 2016

Being in the hospitality business and having traveled the world, I can highly recommend this hotel. From the moment we pulled in up front, until checkout, the staff was exceptional. The rooms were spacious and had ever amenity. The conversion from a former convent into...More

Thank cranges
Response from belmond_hotels_peru, Gerente at Belmond Palacio NazarenasResponded September 28, 2016

Dear cranges, Thank you for sharing your experience, especially when it comes from someone on this business. It was a pleasure having you with us. With warmest regards, Ximena Luna

Reviewed September 25, 2016

We arrived very late to this hotel after a train mishap to discover that we had been upgraded from a junior to a deluxe suite. They had us checked in and up to our room in moments. The room was gorgeous and extremely comfortable. At...More

Thank J_MLongBeach_NY
Response from belmond_hotels_peru, Gerente at Belmond Palacio NazarenasResponded September 28, 2016

Dear J_MLongBeach_NY, We really appreciate your comment, thank you very much! Indee our show at Senzo restaurant has been reworked and have a great reception from our diners. This goes in line with our service, very glad and happy to read that was beyond your...More

Reviewed September 21, 2016 via mobile

This is a wonderful hotel and we highly recommend it. The location was perfect and it took only 5 minutes by walk to the main square. The place was a convent in the past and it was turned into a beautiful hotel. The layout and...More

3  Thank ryu0803
Response from belmond_hotels_peru, Gerente at Belmond Palacio NazarenasResponded September 28, 2016

Dear ryu0803, A pleasure to receive your review, thank you very much. Great to read that the staff give you the sense of place and increase your experience, truly they are the heart and soul of the hotel. Warmest regards and looking forward to your...More

Reviewed September 21, 2016 via mobile

Located a couple blocks from the main square the Palacio used to be a convent. After many historical events, the Peru government decided to lease the space for a hotel. Belmont took over the lease and spent ten years converting it to a 4.8 star...More

Thank LGspartan
Response from belmond_hotels_peru, Propietario at Belmond Palacio NazarenasResponded September 28, 2016

Dear LGspartan, Thank you very much for you nice review, specialy the details about our history. Was a pleasure to meet you and we are taking very serious your comment about the gym. We hope to come back anytime soon! Warmest Regards, Ximena Luna

Reviewed September 18, 2016 via mobile

We stayed 5 nights at this gorgeous, luxury hotel. Our rooms were beautiful and spacious with heated bathroom floors and added oxygen to ease the altitude effects. The service was incredibly accommodating in every way. They'll draw your bath or come to your room to...More

1  Thank Tara B
Response from belmond_hotels_peru, Gerente at Belmond Palacio NazarenasResponded September 19, 2016

Dear Tara B, Thank you for sharing and taking the time todo do so. Your review is a great motivator for us, to read words like Top Service and Extraordinary experience let us know we are following the right way! Trust we will have you...More

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About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Room Service
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$452 - $767 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cusco
#1 Family Hotel in Cusco
#1 Romantic Hotel in Cusco
#1 Spa Hotel in Cusco
#2 Business Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$452 - $767 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cusco
#1 Family Hotel in Cusco
#1 Romantic Hotel in Cusco
#1 Spa Hotel in Cusco
#2 Business Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (534)
Room & Suite (409)
Dining (73)
Pool & Beach (46)
Amenities (81)
Family and Play Areas (11)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
McKenzie S
November 28, 2017|
AnswerShow all 5 answers
Response from NolaJS | Reviewed this property |
Easily. About 5 minutes
1
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ourfrank
May 27, 2017|
AnswerShow all 2 answers
Response from sleem50 | Reviewed this property |
No idea - our room was at opposite end on 2 no floor. I would email the hotel.
0
Votes
Malihousa
February 2, 2017|
Answer
Response from Traveler234280 | Reviewed this property |
Absolutely they can. The airport is very close ,actually in town for now. The hotel will tell you the cost when you book. Worth doing it through them. They will greet you at baggage claim.
1
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Room Tips
"Our 1st floor room overlooking the pool was perfect."
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"all rooms are suites---you cannot go wrong!"
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"Ask for a room far from the street. These would be quieter."
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"The Inca Studio Suites are the way to go"
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