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Palacio Nazarenas, A Belmond Hotel, Cusco

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Calle Plazoleta Nazarenas 223 Plazoleta Nazarenas, Cusco 08000 Peru
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Traveler (872)
360
Panoramas (13)
Room & Suite (612)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.

About

#6 of 337 hotels in Cusco
Location
5.0
Cleanliness
5.0
Service
4.9
Value
4.7
2022 Travelers' Choice Best of the Best
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Property amenities
Free High Speed Internet (WiFi)
Pool
Yoga classes
Free breakfast
Kids stay free
Children's television networks
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Airport transportation
Taxi service
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Neck massage
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Spanish
1032Reviews14Q+A100Room tips
Traveler rating
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YaxcheTraveler wrote a review Sep 2022
1 contribution
We had a wonderful stay in this hotel and will definitely be returning in the future. I felt like every detail of my stay was carefully orchestrated behind the scenes. All of the staff on the property would always greet us with a smile and go above-and-beyond to assist us with any request. They even remembered my wife’s birthday and coordinated a surprise cake in our room on arrival after our dinner! The hotel its self is enchanting and exceptionally well-maintained. A big thank you to everyone at Palacio Nazarenes that helped us during our stay!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded 1 week ago
Dear Yaxche Traveler Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Best Regards Arturo Schwarz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James H wrote a review Sep 2022
Belle Mead, New Jersey35 contributions4 helpful votes
We stayed in a Studio Suite at the Palacio Nazarenas for two nights after our Machu Picchu adventure. The room had every comfort imaginable, including cute water bottles to keep the bed nice and warm when the temps got chilly at night. We enjoyed sunning ourselves and relaxing around the beautiful pool area, too. The restaurant served a very diverse breakfast buffet and our dinner there was also top notch with great service all around. We loved being able to walk and explore all of Cusco easily from the hotel. All around a wonderful hotel experience.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: Our Studio Suite was elegant and set right on one of the multiple beautiful internal courtyards.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded 2 weeks ago
Dear jamesH8322IU Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Warm Regards. Arturo Schwarz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Allison O wrote a review Sep 2022
Pasadena, California109 contributions69 helpful votes
Oh my God! This is one of the best hotels I have stayed. It has rich history, beautiful colonial architecture, original art and paintings from the Spaniards and even some original Inca stones. The Spaniards turned it into a convent, so there’s a chapel (with some original and a bit scary statues!) All the rooms surround beautiful courtyards. The hotel, it’s grounds and it’s rooms are gorgeous. We stayed before and after our Machu Picchu trip. We stayed in the one bedroom suite and the king junior suite. Both were spacious and had lovely art and detailed colonial architecture. In one room we had an original brick arch that just framed the room perfectly. Regardless of which room you choose, I have no doubt it will be beautiful. What really sets Palacio Nazarenes apart is the level of service. It is top notch. Truly made our stay even more special. Staff is so friendly and happy to help you. we were greeted wherever we went and many times by name! Nothing is to hard or difficult to do for you and with a smile. Fredy made our stay especially wonderful. He always went out of his way to make sure we were not just ok, but happy with every part of our stay. Our first night I had a little altitude sickness. He even brought me an oxygen tank! Belmond also has a sister property next door, The Montaserio. Also very beautiful and I’m sure with the same level of service. We enjoyed the bar and restaurant over there as well. If you are in Cusco, just stay at Palacio Nazarenes. You will not regret it. And also do the Hiram Bingham to/from Macchu Picchu. It’s awesome.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded 3 weeks ago
Dear allisono821 Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your kind comment, for us it was a real pleasure that you stayed with us in our property, we are glad to know that the service provided by our team was up to your expectations, especially the service provided by Fredy. Thank you again for choose Palacio Nazarenas for your stay. We'd love to have you visit us again, or any other Belmond property in the near future. Best Regards. Arturo Schwarz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel M wrote a review Sep 2022
Washington DC, District of Columbia26 contributions11 helpful votes
Fantastic room, great service, excellent hotel amenities...one of the best hotels in the world we have ever stayed at! While it is located near many sites, it is in a quiet oasis of Cusco. Unlike other hotels in the area that are very dark, both the rooms and the hotel itself are very bright and welcoming.
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Date of stay: August 2022
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded 4 weeks ago
Dear Daniel M Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Best Regards. Arturo Schwarz General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susanne N wrote a review Aug 2022
Monterey, California34 contributions4 helpful votes
Exceeded all expectations! The level of service at this hotel is incredible. Warm and friendly, but always at a very high level. Beautiful breakfast included each morning, overlooking the pool and courtyard. Lovely.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded 4 weeks ago
Dear 496susannen Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and the special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Best Regards. Arturo Schwarz General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AYF wrote a review Aug 2022
Geneva, Switzerland4 contributions1 helpful vote
Palacio Nazarenas is a wonderful hotel. The property is authentic and beautiful, and it could not be better located. Because it is all suites, it feels intimate and personal. The suites are large, beautifully furnished, and full of great touches. The food at the restaurant and poolside is very good (order the pulpo al olivo). The staff are outstanding, friendly and always eager to help and make sure you are enjoying your stay in Cusco. Going for breakfast and having drinks at the bar was a joy thanks to the warm welcome and attentive service of Giovanny, Yamely and the rest of the staff. Definitely stay at Palacio Nazarenas. More importantly, make sure you give yourself time to enjoy the hotel. Take time to enjoy the suite or spend an afternoon at the pool. You will enjoy being away from the crowds in a beautiful setting and the staff will spoil you. We became fans of Belmond Hotels thanks to a recommendation of our travel agent (Les Routes du Monde). This is our fifth Belmond Hotel. We have come to really appreciate the subdued luxury, authenticity of their properties, and personal service. Palacio Nazarenas impressed us in every category.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded 4 weeks ago
Dear yanovichf Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service, attention and special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Best Regards. Arturo Schwarz General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JOCO828 wrote a review Aug 2022
Detroit, Michigan23 contributions1 helpful vote
Palacio Nazarenas was an oasis! We enjoyed lunch on the patio and swimming in the pool. Everyone took great care of us and made us feel like we were the only guests there. Our suite was exceptional and very clean! The location in Cusco was perfect for us. We just loved the hotel! It was the best choice!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded 4 weeks ago
Dear JOCO828 Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, for us it was a pleasure that you stayed at our property, we are glad to know that the service and attention provided and the special care of our team has been memorable during your stay. Thank you again for sharing with us this unforgettable trip in our magical city. We'd love for you to visit again or enjoy the Belmond experience at another of our properties in the near future. Best Regards. Arturo Schwarz General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CDUB212121 wrote a review Aug 2022
Dallas84 contributions219 helpful votes
Just magical! The level of training and the kindess of the staff was perfection. An example would be that when they would bring room service they would bring two people. Our room was a great size and the hotel is beautiful with a perfect location. My only negatives were: 1. the breakfast buffet was underwhelming and while the spa was beautiful and they were profecional, the quality of the massage was not great. I love this hotel and can't recommend it enough.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Aug 12, 2022
Dear CDUB212121 Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. Thank you for your comment, it was a real pleasure that you stayed with us, that our service and our details in the suite were up to your expectations. we are going to work immediately on these two observations, so that our product be sustainable. Thanks again for choosing Palacio Nazarenas to feel the history of our enigmatic city. We look forward to continuing to be your favorite in our collection of iconic Belmond properties and look forward to seeing you again in the near future. Best Regards. Arturo Schwarz General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
arturo m wrote a review Aug 2022
3 contributions
Palacio Nazarenas is a unique experience. Location, Rooms, Swimming pool, and kindly service, beyond expectation. The hotel is near the main square of Cusco, with great restaurants and bars It is a strong recommendation
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Aug 3, 2022
Dear arturo m Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. We want to thank you for your comment, it was a real pleasure that you stayed with us, that our service in our Senzo Restaurant and the details in our rooms were up to your expectations. Thank you for choosing Palacio Nazarenas to feel the history of our enigmatic city. We hope to continue to be your favorite in our collection of iconic Belmond properties and we hope to see you again in the near future. Best Regards. Arturo Schwarz General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Passenger64928696716 wrote a review Jul 2022
2 contributions
Ultra comfortable, high-end without being stuffy, this place is built upon a 500 year old site which has appropriately blended the old with the new. Perfect location near the main square in Cusco and very attentive staff. Great breakfast buffet and great dinner with live musicians.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arturo Schwarz, Director General at Palacio Nazarenas, A Belmond Hotel, Cusco
Responded Aug 1, 2022
Dear Passenger64928696716 Greetings from Palacio Nazarenas A Belmond Hotel, Cusco. We want to thank you for your comment, it was a real pleasure that you stayed with us, that our service and live music in our Senzo Restaurant also the details in our rooms were up to your expectations. Thank you for choosing Palacio Nazarenas to feel the history of our enigmatic city. We hope to continue to be your favorite in our collection of iconic Belmond properties and we hope to see you again in the near future. Best Regards. Arturo Schwarz General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$654 - $867 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
55
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Frequently Asked Questions about Palacio Nazarenas, A Belmond Hotel, Cusco
Which popular attractions are close to Palacio Nazarenas, A Belmond Hotel, Cusco?
Nearby attractions include Centro Historico De Cusco (0.2 miles), Xapiri Ground (0.2 miles), and La Chupiteria The Shot Bar (0.2 miles).
What are some of the property amenities at Palacio Nazarenas, A Belmond Hotel, Cusco?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Palacio Nazarenas, A Belmond Hotel, Cusco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Palacio Nazarenas, A Belmond Hotel, Cusco?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Palacio Nazarenas, A Belmond Hotel, Cusco?
Conveniently located restaurants include Kusykay, Maná Café Restobar, and Hanz Craft Beer & Restaurant.
Are there opportunities to exercise at Palacio Nazarenas, A Belmond Hotel, Cusco?
Yes, guests have access to a pool, locker rooms available in the fitness center, and yoga classes during their stay.
Does Palacio Nazarenas, A Belmond Hotel, Cusco have airport transportation?
Yes, Palacio Nazarenas, A Belmond Hotel, Cusco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Palacio Nazarenas, A Belmond Hotel, Cusco located near the city center?
Yes, it is 0.7 miles away from the center of Cusco.
Are any cleaning services offered at Palacio Nazarenas, A Belmond Hotel, Cusco?
Yes, dry cleaning and laundry service are offered to guests.
Does Palacio Nazarenas, A Belmond Hotel, Cusco offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Palacio Nazarenas, A Belmond Hotel, Cusco?
The staff speaks multiple languages, including English and Spanish.