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Only 5 left at
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Fully refundable before 03/31/23
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JW Marriott$359
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#9 of 346 hotels in Cusco
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.5
2022 Travelers' Choice Best of the Best
GreenLeaders Silver level
Rest easy at Jw Marriott El Convento Cusco. Our hotel in Cusco, Peru has convenient access to local attractions, such as the Historic Center of the City of Cusco and Plaza de Armas. After a busy day, unwind in our renovated rooms and suites featuring a range of thoughtful amenities including elegant marble bathrooms, deluxe bedding, mini-bars and an oxygen-enriched system to relieve altitude sickness.
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Property amenities
Wifi
Pool
Sauna
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Spa
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Car hire
Taxi service
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Head massage
Manicure
Massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Tile / marble floor
Minibar
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
572Restaurantswithin 0.3 miles
155Attractionswithin 0.3 miles
Contact
Esquina De La Calle Ruina, Cusco 0 Peru
Name/address in local language
Getting there
Rental CarsSee rental cars from $39/day
4278Reviews89Q+A100Room tips
Reviews
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The best hotel in Cusco. Great location, beautiful decor and the staff was amazing, specially Danitza and Miriam. They treated my family like it was their family. They had the best breakfast options for the entire family and so organized. My family and I travel a lot and overall we were very impressed with our experience here above many other hotels and would highly recommend this hotel.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The JWM El Convento in Cusco is a Five Star Hotel by any measure. The Hotel accommodations are incredible and the Hotel staff are very polite, very helpful and genuinely nice. The Hotel is in a great location near the square and their food is exceptional, especially breakfast.
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Date of stay: November 2022
Value
Rooms
Service
Room Tip: The Hotel pumps in extra oxygen due to the altitude.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
The pictures do not do justice to this hotel. Location is wonderful. Restoration of this beautiful property leaves one speechless. I was told I was given one of the best rooms in the hotel facing the courtyard. The room was a bit small therefore the four star rating. Food at the hotel is just ok but there are many food options within walking distance. Front desk and bellhop service was amazing. We really enjoyed our stay.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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+1
This was my second time staying at JWM El Convento, and I’m so happy I’ve chosen it again. You might think is too “high end” to feel Cusco, well… from the moment you step into the place you are submerged in a truly immersive ambient where luxury (yes, you won’t miss that) history, cultural respect, culinary arts and state of the art service are bound together to give you the best experience. The hotel offers many activities inside, as a cooking class, pics with an alpaca, learning about the textile arts, yoga, and also a great convent tour (because you are actually settled in an ancient convent, which on before was an Inca settlement). Special remark to Renato, who was amazing every single day, from greeting you at the door, helping, and being our guiding “Monk” at the tour. Every single person at this place made a remarkable memory in our trip. Thank you 😊…
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Make sure to enjoy some (or all) of the activities that the Hotel has to offer.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I recently visited Cusco as part of our trip to Machu Picchu. The above hotel had been recommended to us by a few friends in Sydney,Australia and it certainly did not disappoint us in meeting out expectations. An original Augustinian Monastery converted into a Marriott Hotel, it certainly had a very special vibe. Each night a monk meets in the foyer to take guests on guided tour explaining all the history and artefacts. It was enthralling. The staff are so helpful and friendly....nothing is a problem. Fabulous pool, spa and sauna . Finally great cuisine and wonderful atmosphere, This is a 'must stay' accommodation when visiting Cusco
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Date of stay: November 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
After visiting quite a few places in Cusco and the Sacred Valley, my bride to be and I chose the JW Marriott as the place to wed. The blinding itself is beyond beautiful and maintained is original touches of the renovated monastery. The location is in one of the best parts of Cusco close to everything but the huge advantage of this hotel is its people. This was our second visit and the consistent, friendly service is truly amazing. I'd highly recommend this hotel over any others in the area by far.
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Of the 20-30 JW Marriotts I have stayed worldwide, this was the best. It's hard to find a luxury hotel these days that actually provides a high level of service worth the price you pay, but this hotel met and exceeded expectations in all regards. The property is beautiful, historic and in pristine condition. The amenities were plentiful. The food and drink were excellent. However, what really set this property apart from others was the extraordinary service provided. From arrival to departure, every detail was considered and addressed by staff. Marriott should use this hotel a model for exemplary service. If you're trying to choose between Belmond vs Marriott properties in Cusco, there is no competition: JW Marriott Cusco beats them all. Prices may be high, but it is worth every penny. I would gladly stay here again! …
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was always my favorite hotel in Peru. I was ready to write then a 3 or 4 stars because of the administration or bad communication with the hotel. But because beside this issue the excellente service I had, the other staff don't deserved to do a bad review. From the arrival you fell a warm welcome, Pherla was very helpful and did the best to give me an upgraded to a better room. Finally I had the next day because it wasn't available. One of the best employees was Virgilio super professional and helpful and respectful. Daysi give me an excellent service at the restaurant. Also I meet a Loss Prevention agent Sébastian who help me and gave a good recommendation about my stomach problems. Thank you!!! The unique issue it's the hotel has to work more with the management or administration, My friend who live in Lima has to call to the hotel, for my points and stays issues that take for a while to answered an email even Marriott Bonvoy has to emailed them called requesting requestes my invoice or folio that I never got a copy at check out or e mailed me. I found a chat I'm their web side and a Facebook page but both were only for the restaurant. Well beside this bad experience I recommended this property... but in my next trip to Cusco personally I will try other property like Palacio del Inka The Luxury Collection by Marriott, wich it's near and I heard good things about it.…
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I went to Cusco, Peru from October 10th - October 23rd, 2022. For the first four days, we stayed in the J.W. Marriott Hotel. We can not say enough about this magnificent experience. From the moment that we entered the hotel, we were treated so kindly and sensitively – we felt like we were home with regard to the love shown to us as well as the comfortable and creative ways that we were served. From the wonderful selection of teas at the front desk, to our luxurious room with super comfortable beds, to the delicious meals and the most amazing breakfast buffet that we’ve ever seen and enjoyed, to the authentic care of the managers, the restaurant staff, the chef, the medic, the spa experience and staff, the tour guide “monk” - everything was incredible. We were so impressed with all employees’ commitment to a standard of excellence and great awareness to detail. We were given beautiful little gifts and homemade cards that we have kept. We also want to say how much we enjoyed one particular waitress – Andrea. She was a wonderful server but more importantly, we had such beautiful and meaningful conversations with her. She is a treasure! We would highly recommend this hotel if you are planning to stay in Cusco, Peru. The historical building, outstanding employees, generous services, delicious meals and the overall sense of being cared for well are wonderful reasons to stay here.…
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Date of stay: October 2022
Rooms
Location
Service
Room Tip: Courtyard View is best.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed for 2 nights and had a wonderful time. The hotel is so beautiful with so much history and spectacular architecture. The staff were all so helpful and courteous. Shout out to Ever at the front desk and all the rest of the front desk staff, William in the dining room, Isabel the yoga instructor and Renato the “monk” hotel tour guide. The hotel is very centrally located and walkable to all the best restaurants and sites. The buffet breakfast is amazing. The bar staff were very accommodating and made great pisco sours. would highly recommend for anyone coming to Cusco.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$277 - $368 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
153
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Claim Your ListingJW MARRIOTT EL CONVENTO CUSCO - Updated 2023 Prices & Hotel Reviews (Peru)
Frequently Asked Questions about Jw Marriott El Convento Cusco
Which popular attractions are close to Jw Marriott El Convento Cusco?
Nearby attractions include Centro Historico De Cusco (0.2 miles), Xapiri Ground (0.2 miles), and Ekekos - Arte & Colores (0.09 miles).
What are some of the property amenities at Jw Marriott El Convento Cusco?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Jw Marriott El Convento Cusco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jw Marriott El Convento Cusco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Jw Marriott El Convento Cusco?
Conveniently located restaurants include Kusykay, Maná Café Restobar, and Don Pancho Taberna Peruana.
Are there opportunities to exercise at Jw Marriott El Convento Cusco?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Jw Marriott El Convento Cusco have airport transportation?
Yes, Jw Marriott El Convento Cusco offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Jw Marriott El Convento Cusco located near the city center?
Yes, it is 0.6 miles away from the center of Cusco.
Are any cleaning services offered at Jw Marriott El Convento Cusco?
Yes, dry cleaning and laundry service are offered to guests.
Does Jw Marriott El Convento Cusco offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Jw Marriott El Convento Cusco?
The staff speaks multiple languages, including English and Spanish.