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JW Marriott El Convento Cusco

Travelers' Choice award winner
#6 of 162 Hotels in Cusco
GreenLeadersSilver level
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JW Marriott El Convento Cusco
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1,960 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
Sydney, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed two nights in total, what a beautiful place to rest up, the first day we arrived I am unwell from altitude sickness , lucky the room with auto oxygen it made a big difference , also you can book to borrow the go-pro at front desk with no extra charges. We tried the restaurant the food is beautiful... More 

Helpful?
Thank Kwanger_mewo
Ottawa
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

The generous hospitality and accommodations at this elegantly renovated convent began from the moment we arrived until we departed (July 10-14). Service began as soon as we were dropped off with a bellhop whisking away our luggage to reception for check-in. At reception we were asked if we were experiencing any altitude sickness, offered cocoa tea, and advised that medical... More 

Helpful?
Thank meandering_life
Crown Point, Indiana
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

From the gorgeous renovated convent, to the luxurious JW Marriott. The check in desk with the gorgeous swarovski crystal ornament, the beautiful courtyard, and the bar, and breakfast buffet. The main restaurant is one of the top in Cusco on Tripadvisor. The service was untouchable by anyone in the world. A special shoutout to Raul in the restaurant, and Freddy... More 

Helpful?
Thank travelerman215
Newark
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great location, right near to the Plaza de Armas. Very comfortable lobby , bar and restaurant. Great staff !!!!! Stay in the upper floors. The lower floors or wall view rooms are kind of humid. You need to run the air conditioning and set temp where you want it , to take out the humidity. After hiking the Inka Trail,... More 

Helpful?
Thank Willingfx
Graham, Texas
Level Contributor
138 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here on 2 separate occasions while in Peru and I have to applaud the staff for their service. All staff with which we interacted were gracious and accommodating. The hotel is nice and has some history behind it that ties it to the city's history. That's evident in the architecture and there are tours that explain that, although... More 

Helpful?
Thank Michael H
JWMarriottCusco, Operations Manager at JW Marriott El Convento Cusco, responded to this review

Dear Michael H, Thank yoy very much for sharing your wonderful comments about your experience at the JW Marriott El Convento Cusco. I am happy to know you loved the hotel, our architecture and history as well as our rooms,, breakfast, but above all our crafted service with nice details and professional staff who made your stau unforgettable. Thank you... More 

San Clemente, California
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The perfect location and accommodations for a family to stay in Cusco. Luxurious with excellent guest services. Excellent breakfast buffet included. Close walking distance to a lot of wonderful sights. Glad I decided to stay here while visiting Cusco and wish I could've stayed longer.

Helpful?
Thank hooked48
JWMarriottCusco, Operations Manager at JW Marriott El Convento Cusco, responded to this review

Dear hooked48, Thank you very much for leaving your comments on Tripadvisor regarding your stay at the JW Marriott El Convento Cusco. I am glad to know you enjoyed our location, accommodations, our professional service, delicious breakfast, etc. We would love to welcome you back soon and let us pamper you. Cordially, Tomas Ford Operations Manager JW Marriott El Convento... More 

Healdsburg, California
Level Contributor
122 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

What a joy to have a clean bed, warm shower, great bar and buffet breakfast after the chaos negotiating the Sacred Valley on the way to Machu Picchu. The hotel is beautiful, partially restored colonial convent along with meticulous new construction. The staff are exceptionally friendly and helpful. Wifi is fast and free. The hotel is walking distance to great... More 

Helpful?
Thank BuLife
JWMarriottCusco, Operations Manager at JW Marriott El Convento Cusco, responded to this review

Dear BuLife, Thank you very much for sharing your great comments about your stay at the JW Marriott El Convento Cusco. I am happy to know you enjoyed our cleanliness, comfortable rooms, great bar and breakfast as well as our perfectly located beautiful property and interesting history we love to share. What makes me even happier is to receive excellent... More 

Bakersfield, California
Level Contributor
4 reviews
5 of 5 stars Reviewed 6 days ago NEW

From the moment my family and I arrived to the hotel the staff made us feel like home! We experienced altitude sickness and we were immediately taken care off with so much kindness. Highly recommend this hotel.

Helpful?
Thank ssuire85
JWMarriottCusco, Operations Manager at JW Marriott El Convento Cusco, responded to this review

Dear ssuire85, I am happy to read your feedback regarding your experience during your stay at the JW Marriott El Convento Cusco. I am plesed to know we made you feel like home, taking good care of your and your needs because you are important for us. I truly hope you can come back soon. Sincerely, Tomas Ford Operations Manager... More 

Orem, Utah
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Would highly recommend this hotel. Was one of the more enjoyable hotels I have every stayed at in South America. Streets are very busy outside the hotel but most of Cusco is the same way. Staff spoke some English so you can communicate when needed.

Helpful?
1 Thank bcraft1963
JWMarriottCusco, Operations Manager at JW Marriott El Convento Cusco, responded to this review

Dear bcraft1963, Thank you so much for leaving your comments and show your interest on recommending us that means a lot to us! I am happy to know your stay with us was one of the most enjoyables you had. I truly hope you can come back in the near future. Sincerely, Tomas Ford Operations Manager JW Marriott El Convento... More 

Covington, Louisiana
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The title says it all. El Convento! The Convent! The hotel is in a beautifully restored convent with all the modern amenities tastefully blended with the architecture of the cloister. The lobby is magnificent with a quiet nunnery vibe. You are greeted warmly upon your arrival and seated in a comfortable seating area with a warm fire and given coca... More 

Helpful?
1 Thank jettemps
JWMarriottCusco, Operations Manager at JW Marriott El Convento Cusco, responded to this review

Dear jettemps, Thank you very much for your wonderful comments about your experience with us at the JW Marriott El Convento Cusco. I am so happy to know that we exceeded your expectations allowing you to enjoy our history, architecture, details, facilities, your room, and above all our professional service. It is great to know that you loved our common... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Pirqa Restaurant
Pirqa Restaurant
Cuisines: Peruvian, South American, Gluten Free, International, Fusion
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located in the city's historical center, the JW Marriott Hotel Cusco combines the needs of today's luxury traveler with the design elements of an architecturally stunning archaeological site. History-seekers will find Peruvian cultural artifacts in the hotel's two exhibition halls. Accommodations are equipped with the latest technology including Wi-Fi, LCD cable TVs, and oxygen systems for a fee. Designed around a colonial convent, this hotel in Peru features resort-like amenities including a Cusco restaurant with excellent Peruvian cuisine, a bar and a full-service spa offering a relaxation heated pool, sauna, steam room and treatments inspired by ancient techniques. The JW Marriott Hotel Cusco also offers 1,442sq.Ft. Of meeting space and professional planners to assist in creating your perfect event in Cusco. ... more   less 

Additional Information about JW Marriott El Convento Cusco

Address: Esquina De La Calle Ruinas 432 y San Agustin, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $217 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott El Convento Cusco 5*
Number of rooms: 153
Reservation Options:
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Hotel Style:
#2 Romantic Hotel in Cusco
#2 Spa Hotel in Cusco
#2 Green Hotel in Cusco
#3 Business Hotel in Cusco
#4 Family Hotel in Cusco
#5 Luxury Hotel in Cusco
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