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JW Marriott El Convento Cusco

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Traveler (2260)
Room & Suite (459)
Dining (184)
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Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“resort fee”(28 reviews)
“machu picchu”(213 reviews)
“former convent”(30 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from JW Marriott El Convento Cusco
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Rooms
Jul 2Jul 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,133)
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2,058 results
Traveler rating
1,745
209
51
35
18
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Time of year
LanguageEnglish
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1,745
209
51
35
18
Show reviews that mention
All reviewsresort feemachu picchuformer conventinca wallegg stationsteam roombreakfast buffetextra oxygenbeautiful propertycoca teapisco soursthe main squarehigh altitudealtitude sicknessbottled waterthe location is perfecttwo blocks
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1 - 5 of 2,058 reviews
Reviewed yesterday

Service at this hotel was spectacular. We travel all over the world and this was the best service ever. Fernando and Jesus were especially attentive, but every single employee was friendly, kind and "over the top" helpful. The breakfast was excellent. We left for a...More

Thank travelin f
Reviewed 2 days ago

As most of the reviews will attest, the location is excellent. Very close to the cathedral and numerous restaurants. Rooms are fine, though most with small windows, but they do (apparently..) pump in a higher % of oxygen via the AC system so you sleep...More

Thank lasnubes
Reviewed 2 days ago via mobile

I was booked here for two days prior than going to machu Picchu and was booked at other hotel after !! But after staying her the first two days there was no option but to come back here. FERNANDO !!!! Was amazing !!! And the...More

Thank Maggie S
Reviewed 3 days ago

This may have been the best Marriott experience we've had, honestly (and possibly one of the best hotel experience we've had). We had two nights there prior to doing a Salkantay trek. We loved it so much we changed our return hotel (actually they changed...More

Thank lancerscott27
Reviewed 4 days ago via mobile

Having a great visit but for someone who is use to exercising consistently this is a great disappointment especially with all the eating that we’re doing. I read a review about this hotel having no gym and considering themselves 5 star... I greatly agree...how could...More

Thank seema125
Response from Tomasford, Manager at JW Marriott El Convento CuscoResponded 3 days ago

Dear Seema125, Thank you very much for taking the time to share your stay with us and I am deeply sorry to know that it wasn’t to your satisfaction. Unfortunately, due to the nature, history and shape of the building it wasn’t possible for us...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Breakfast included
Business Center with Internet Access
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Spa
Heated pool
Indoor pool
Details
Price range
$236 - $475 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Cusco
#2 Romantic Hotel in Cusco
#3 Green Hotel in Cusco
#3 Business Hotel in Cusco
#3 Family Hotel in Cusco
#6 Luxury Hotel in Cusco
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$236 - $475 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Cusco
#2 Romantic Hotel in Cusco
#3 Green Hotel in Cusco
#3 Business Hotel in Cusco
#3 Family Hotel in Cusco
#6 Luxury Hotel in Cusco
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (2260)
Room & Suite (459)
Dining (184)
Pool & Beach (30)
Family and Play Areas (42)
Amenities (40)
Business Center & Event Rooms (10)
Questions & Answers
Ask a question
Karen R
April 11, 2018|
AnswerShow all 8 answers
Response from Axel V | Reviewed this property |
Steam room and spa is free, they don't have gym, but they have a lot of different treatments/ massages. Oxygen is included in the 30usd pack with breakfast, 2 pisco sours per day at the, wifi and bottles of water.
0
Votes
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Vicente R
March 17, 2018|
AnswerShow all 7 answers
Response from fooodandthings | Reviewed this property |
The rooms are just normally conditioned. When we went, one person in our family had a breathing problem so we called down to reception in the middle of the night, and they said they "switched" it on for us. Definitely bring... More
0
Votes
Mariela H
January 17, 2018|
AnswerShow all 3 answers
Response from pilyqueip0 | Reviewed this property |
They charge additional per person , mote than 2 in the room We were also 4, husband, 2 kids and me and they added $90/daily plus the resort fee per person Breakfast was included as wewere paying for 4 guests I hope you have... More
1
Vote
Room Tips
"3rd floor terrace rooms are the best, but there are few"
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"The courtyard rooms are smaller and quiet. Streetside rooms have views but with early morning traffic, you..."
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"lower floors(-1, -2) are "inca" rooms are dark but do have a real ruins of an Inka wall as part of..."
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"None of the rooms have fabulous views. But you're not in Cusco for the hotel views."
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