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JW Marriott El Convento Cusco

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Esquina de la Calle Ruinas 432 y San Agustin, Cusco 08001 Peru
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3171)
360
Panoramas (14)
Room & Suite (500)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott El Convento Cusco
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 287 hotels in Cusco
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Located in the city's historical center, the JW Marriott Hotel Cusco combines the needs of today's luxury traveler with the design elements of an architecturally stunning archaeological site. History-seekers will find Peruvian cultural artifacts in the hotel's two exhibition halls. Accommodations are equipped with the latest technology including Wi-Fi, LCD cable TVs, and oxygen systems for a fee. Designed around a colonial convent, this hotel in Peru features resort-like amenities including a Cusco restaurant with excellent Peruvian cuisine, a bar and a full-service spa offering a relaxation heated pool, sauna, steam room and treatments inspired by ancient techniques. The JW Marriott Hotel Cusco also offers 1,442sq.Ft. Of meeting space and professional planners to assist in creating your perfect event in Cusco.
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Full view
Property amenities
Wifi
Pool
Fitness / spa locker rooms
Bar / lounge
Airport transportation
Conference facilities
Meeting rooms
Spa
Paid wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
Spanish
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
533Restaurantswithin 0.3 miles
130Attractionswithin 0.3 miles
4,097Reviews82Q+A100Room tips
Traveler rating
  • 3,530
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  • 92
  • 48
  • 42
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Popular mentions
Ron C wrote a review Feb 3
Lima, Lima, Peru32 contributions33 helpful votes
+1
This is such an amazing Marriott property. Not only because of the incredible history of the place, but because of the amazing service. We traveled during the pandemic and the hotel was quiet, so the staff seized the opportunity to pamper us, given my platinum status at Marriott. They really made us feel like Inca royalty giving us super nice upgrades and amenities. Definitely “the place” to stay when in Cusco. Worth every penny. Special thanks to Solange and her gift: the book about the history of ‘El Convento’. Such a nice book that will take a special place in my home’s coffee table. 🥰
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Date of stay: February 2021Trip type: Traveled with friends
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iza b wrote a review Jan 2021
Lima, Peru34 contributions2 helpful votes
We stayed in JW just after Christmas, on our way to Urubamba. It was a 3 night stay and we have all enjoyed it very much! As soon as you enter trough the huge massive wooden door and smell that signature JW smell... your brain takes you back to the last vacation... ohhh how much we have missed it!!! Hotel hosts lots of different events (We did not opt for paid tours due to social distancing and we enjoyed exploring Cusco on our own. With kids it’s a bit more tricky). Hotel had a wonderful tour that we booked in adnavce- a visit to a local chocolate shop. They showed us all the process, we tried some of their delicious products... it was both interesting for the kids and educational for us. We were joined by the JW chef, he is lots of fun as well and gave us some great tips! Another day we had pisco sour classes, and also a tour of the hotel grounds with our guide Jesus! (Some very interesting findings on the grounds!) well worth the wait! We enjoyed the pool in the nights (by appointment only so you get it all to yourself!! 🙌🏻 ) Breakfast was delicious!! Panchito was the star there! Dinner as well (pizza to lick the fingers off!) Social distancing at All times!! Hand sanitizers everywhere... masks ! It was a truly stress free experience in this stressful times!! Comments from other guests were all the same; we feel so good and safe! We know we are well protected here! Looking forward to visiting JW Cusco again!
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Date of stay: December 2020Trip type: Traveled with family
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rana v wrote a review Dec 2020
Houston, Texas5 contributions
I loved this hotel! we arrived early, and the staff was so accommodating, they gave us a room early, let us enjoy an amazing breakfast, and got to hold a baby alpaca. This hotel has very luxurious rooms, very clean, attentive staff, and free breakfast. It has a nice spa as well that we didn't get to use due to time contains. The restaurant and bar in the hotel is also very nice, with good food and yummy Pisco sours.The staff went out of their way to help us, special the lady in the front called Nataly even helped with calling our hotel for lima for us. I would definitely stay again.
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Date of stay: December 2020
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Jennifer N wrote a review Nov 2020
5 contributions
Gorgeous hotel with an outstanding service. My family felt safe with all the hotel COVID-19 practices and precautions. Location is perfect and Qespi Restaurant for breakfast, lunch or dinner is delicious! Also, the hotel tour by Wendel, Pisco Class by Fredy, and the selfie with the Alpaca are a must to do during your stay. I had an exceptional experience at this hotel. They went above and beyond to support me with my Machu Picchu tour delays. Thank you for being the best hotel of my Peru trip!
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Date of stay: November 2020Trip type: Traveled with family
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Jodi D wrote a review Aug 2020
Kaukauna, Wisconsin110 contributions41 helpful votes
The hotel is gorgeous and has a really great ambiance. After spending a week in the rural Amazon, this was total luxury!! The rooms were clean and spacious. We enjoyed using the pool and hot tub a couple of evenings. The pool area is somewhat small compared to other big hotels, but it never seemed crowded. The breakfast buffet was excellent. The location of the hotel was great for walking around town. Tons of restaurants and shops in the area. The staff were all very kind and helpful. They were also able to accommodate storing our luggage for a couple days while we hiked and toured Machu Picchu. Would highly recommend!
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Date of stay: March 2020
Location
Service
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PRICE RANGE
$263 - $397 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
153
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Frequently Asked Questions about JW Marriott El Convento Cusco
Which popular attractions are close to JW Marriott El Convento Cusco?
Nearby attractions include Centro Historico De Cusco (0.2 miles), Xapiri (0.2 miles), and Ekekos San Blas - Arte & Colores (0.09 miles).
What are some of the property amenities at JW Marriott El Convento Cusco?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott El Convento Cusco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott El Convento Cusco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to JW Marriott El Convento Cusco?
Conveniently located restaurants include Yaku, Organika, and Rucula.
Are there opportunities to exercise at JW Marriott El Convento Cusco?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness center during their stay.
Does JW Marriott El Convento Cusco have an airport shuttle?
Yes, JW Marriott El Convento Cusco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is JW Marriott El Convento Cusco located near the city center?
Yes, it is 0.6 miles away from the center of Cusco.
Are any cleaning services offered at JW Marriott El Convento Cusco?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott El Convento Cusco offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to JW Marriott El Convento Cusco?
Many travelers enjoy visiting Sacsayhuaman (0.6 miles), Choquequirao (4.6 miles), and Sacred Valley of the Incas (0.2 miles).