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LP Los Portales Hotel Cusco

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#18 of 161 Hotels in Cusco
Certificate of Excellence
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LP Los Portales Hotel Cusco
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592 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

This hotel is a great option. It is not expensive and the value you get is way more than what u pay (around 100aud). Staff is friendly and facilities superb for what u pay. Everything works well and breakfast is very good. The only issue is that is not that close from main square. It is in front of Korikancha...

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Helpful?
Thank Ardlfo
Reviewed 1 week ago

I underestimated to toll altitude sickness would have on my body. I was sick as a dog for the entire time in Cusco. The day I got there, Ceaser, the doorman I believe, went above and beyond. He got me oxygen immediately when I started to go down hill, he even ran to the pharmacy to get me the Soroche...

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Helpful?
Thank Teresa B
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Teresa Thank you very much for sharing your experience at Los Portales Cusco Hotel. We are really glad to know that our staff help you properly in all your needs. One of our guest big difficulties is the altitude sickness so that we have always available different alternatives to assist everyone as coca tea, muña tea and oxygen. Thank...

Reviewed 1 week ago via mobile

The location is great as all the markets and squares with shops and food are about 10 minutes away. Staff couldn't have more helpful in helping us find our way around and if you're here for just one night and don't want to get out they have a great tasting restaurant with local favorites as well as classic favorites on...

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Thank Bradley O
Hoboken, New Jersey
Reviewed 1 week ago

The staff at this hotel were extremely helpful and friendly. Giovanny was always quick to offer suggestions on places to visit and provided us with maps and advice throughout our stay. Milagros and Janet, who worked at the front desk, were warm and helpful too. The hotel was comfortable and the location was convenient to the center of the city....

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Thank HopeEK
Reviewed 1 week ago

We had a grat time I was sad to leave Cesar at the front desk was very nice , he made us a map of the city which I msplaced after 10 minutes and he just created another one for me with a smile on his face , Aurelio in room service was also amazing he was there promptly whenever...

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Thank Jennifer V
Brighouse, United Kingdom
Reviewed 2 weeks ago

During our tour of Peru we stayed in a total of five different hotels; this was probably my least favourite. The staff members were friendly and amenable and the hotel had an atrium that produced a delightful courtyard. The other hotels we stayed in were just better, perhaps because they weren't in the heart of a city. We stayed at...

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Thank BobbyJimF
Reviewed 2 weeks ago

This little hotel was such a great experience for us. Caesar gave us a quick bit on basics around the city and how to best avoid the dreaded altitude sickness plus coca tea on tap (this was appreciated as I easily get nauseous). Our room was large with enough space to walk in and around without bumping into walls or...

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Helpful?
Thank Ariana N
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Ariana Thank you for sharing your great review about your stay at LP Cusco We are pleased to read your positive comments about our personal service. Our guests satisfaction is the best reward for us, so that, all the staff strives to deliver the best experience. Thank you for your suggestions we assure you that we will work on...

Wraxall, UK
Reviewed 3 weeks ago

Nice place, with good staff and lashings of coca tea always on tap. So no worries for us on account of the 3400m altitude. Luckily. Comfortable room with decent breakfast included. An easy walk uphill to the most attractive town centre/market/cathedral etc. Opposite Corichanka, the most important Inca temple in the Inca empire.

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Thank BobandGina
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear BobandGin Thank you very much for sharing your comments with the trip advisor community We are glad to know that your stay with us was enjoyable and that our location very close to many tourist attractions, facilities and services made you to have a good experience. We look forward to welcome you back in the near future.

Reviewed 3 weeks ago via mobile

We stayed here but booked via travel company llama travel. The room was clean, we had an inside facing room so although our view was the courtyard it was quiet on Friday and Saturday night's when it can be busy. The breakfast buffet was varied catering well for both my husband who likes his cooked breakfast and myself who is...

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Thank Michelle D
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear Michelle Thank you very much for sharing your experience at Los Portales Cusco Deliver the best customer service is our goal and read that we meet it make us feel proud. We assure you that your comments will be share with all the staff in order to encourage them to keep providing the best service. We would like to...

Warwick, United Kingdom
Reviewed 4 weeks ago

We stayed at Los Portales for three nights before travelling to Machu Picchu, and then again for a single night before beginning our journey home. The hotel is well located, opposite the Temple of the Sun and just a short walk (ten minutes or so, slightly uphill) to the main square, Cathedral, La Compania church, shops, restaurants and other attractions....

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Helpful?
Thank kr0825
Zuleika R, Gerente at LP Los Portales Hotel Cusco, responded to this review

Dear KR0825 Thank you very much for sharing your experience at LP Cusco hotel We are pleased to read your review and Know that our location very close to the main square and others tourist attractions, our facilities as coca and muña tea 24 hours available at the lobby and our service make feel comfortable and safe. We assure you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is a few steps from the historic and financial center of Cusco. We are located in front of the Temple of the Sun “Koricancha” and just four blocks from the Main Square. Los Portales Cusco Hotel is your best choice to enjoy the archaeological Capital of America or do business on El Sol Avenue, the main street passing through downtown. Los Portales Cusco is a comfortable hotel with services suitable to the needs of the modern traveler. Our restaurant offers a complete breakfast buffet and a selective menu of national and international food. ... more   less 

Additional Information about LP Los Portales Hotel Cusco

Address: Av. El Sol 602, Cusco, Peru (Formerly LP Cusco Hotel)
Location: Peru > Cusco Region > Cusco
Price Range: $79 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LP Los Portales Hotel Cusco 3.5*
Number of rooms: 50
Reservation Options:
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Hotel Style:
#9 Family Hotel in Cusco
#9 Business Hotel in Cusco
#14 Romantic Hotel in Cusco
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Questions & Answers

Here's what travelers have asked, with answers from LP Los Portales Hotel Cusco staff and other travelers.
4 questions
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Vancouver, Canada
2 months ago
Washington DC, District of Columbia
Philadelphia, Pennsylvania
over a year ago

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Questions? Get answers from LP Los Portales Hotel Cusco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you get hot easily, ask for a room with a window to the outside. Can get very hot and stuffy if the temperature outside is warm enough.”
 of 5 bubbles 617arianan, 2 weeks ago | Read review
“Rooms overlooking atrium are quiet”
 of 5 bubbles kr0825, 4 weeks ago | Read review
“Rooms overlooking the central atrium were quieter than those facing the street, music and general chatter from below could be heard.”
 of 5 bubbles Annette1102, Oct 18, 2016 | Read review
“All good sized rooms”
 of 5 bubbles tonyl54, Aug 24, 2016 | Read review
“Rooms overlooking the atrium were smaller and noisy than those at the back”
 of 5 bubbles Jmpf, Aug 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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