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Cheaper
Average
Higher
About
5.0
#3 of 272 hotels in Cusco
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Aranwa Cusco Boutique Hotel, de categoría 5 estrellas; es la esencia del lujo y confort en pleno centro de la ciudad inca. Construido en una casona colonial del siglo XVI, es considerado un hotel museo que alberga diversas pinturas de la escuela cuzqueña, esculturas y tallados coloniales que nos transportan a la grandeza de la época. Sus elegantes habitaciones ofrecen de cortesía el sistema de oxígeno inteligente que ayudará a un mejor descanso de sus huéspedes. El hotel está situado en la calle San Juan de Dios 255 cerca de la Plaza Regocijo a dos cuadras de la Plaza de Armas de Cusco.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Aranwa Cusco Boutique Hotel receives high marks for its cleanliness, with guests lauding its spotless rooms and sumptuous bathrooms. The hotel's amenities, including comfortable beds and a delectable breakfast spread, are frequently praised, as is the attentive service provided by the staff.
Nestled in the heart of Cusco, the hotel offers easy access to local sights, all wrapped in a historical ambiance filled with art that captivates visitors. While most guests find the accommodations to be of excellent value, some have noted noise issues and suggest the prices might not always align with the overall experience.
Location
Central
Atmosphere
Historic
Rooms
Comfortable
Value
Pricey
Cleanliness
Spotless
Service
Attentive
Amenities
Lavish
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The Hotel Aranwa is located 2 blocks from the main square and undoubtably one of the most beautiful hotels in the City. From the moment you arrive you will think you entered a museum. The period pieces and artwork are all original and when we entered the room (more appropriately, suite), we were breathtaken. The bath floors have radiant heat and the antique bathtub was heavily adorned in gold. The rooms have a system to increase the oxygen concentration which eliminates high altitude headaches and associated problems. The staff is extremely courteous and always ready to help with any questions. If you have been to Denver CO. and had no problems with altitude, remember Cusco is located at almost 13,000 ft. In summary, if you choose Hotel Arawna Cusco you have undoubtably made the right choice. I have included photos of the entry and only one of the first floor sitting areas. Additionally, we stayed in another Aranwa hotel in the Sacred Valley which was as breathtaking as the Cusco Hotel. In fact the Sacred Valley hotel being more rural is located on enormous grounds so they also have a spa, church, river and Alpacas on the property.
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Date of stay: January 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy D, Gerente at Aranwa Cusco Boutique Hotel
Responded Jan 31, 2020
Dear Mr. 223eugenep We were further pleased to read that you very much enjoyed the warm, friendly and courteous service provided by all our team members, and the peaceful and relaxing time with us at Aranwa Cusco Boutique Hotel through TripAdvisor. One of the things that matters most to us is making our guests feel at home and reading that your stay has been amazing it gives us a lot of satisfaction and pride. Thank you so much for your preference. We look forward to welcoming you once again whenever your travel needs bring you back to the city. Best regards, Romy Diaz León - Hotel Manager
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First of all, the hotel could not be better situated, right near the center. Ideal for eating out, shopping, sight seeing etc. Set in a courtyard, our room was situated on the ground floor, with I think, just one more level. Inside was a very good size bedroom, with a large bathroom which included a multi head shower and jacuzzi bath. Because of the altitude of Cusco, oxygen is regulated into the bedroom, so make sure you keep your bathroom door shut, especially at night. Meals are very good and they will go out of their way to accommodate any requests, ie. early start due to visiting Machu Pichu. There is a hotel tour (done by radio set) which was very interesting. The hotel staff are very obliging and overall I would definitely recommend a stay here.
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Date of stay: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy D, Gerente at Aranwa Cusco Boutique Hotel
Responded Mar 24, 2020
Dear Mr. Kennyg345 Thank you very much for your lovely words through TripAdvisor. We were so pleased to know you enjoyed your time with us and you had a wonderful experience in Cusco. Some of our added values is the oxigen inside the room and our location a few minutes away from the Main Square and other tourist attractions. I agree with you, human support is something that characterizes this hotel, each of them are valuable, professional, obliging, nice, they love what they do and it is reflected in your satisfaction and make you feel at home away from home. We truly hope to have the pleasure of welcoming you back sometime in the near future. Thank so much for your preference. On behalf of Romy Diaz León and the team at Aranwa Cusco Boutique Hotel.
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We stayed here for two nights following a visit to Machu Picchu. The hotel is centrally located in the center of Cusco and was a former palace. The Spanish and old-world charm makes for wonderful stay. The room was a little small but nicely decorated and the modern bathroom provided all the necessary amenities including a heated floor. The staff and bellmen were always available and eager to assist with any request.
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy D, Gerente at Aranwa Cusco Boutique Hotel
Responded Feb 27, 2020
Dear: Stan S Thank you for your amazing review on TripAdvisor. We really appreciate the kind words, your honest feedback and I am glad you experienced a level of genuine customer service at Aranwa Cusco Boutique Hotel. I have passed your comments on to the team who were naturally thrilled to hear that you enjoyed our amazing service. We hope you come back and we really hope to welcome you again to the Aranwa Cusco Boutique Hotel for your next trip to Cusco and be able to fulfill all your expectations. All the best, Romy Diaz León - Hotel Manager
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I am a seasoned traveler and this trip to Peru after/during the pandemic I wanted to spend my dollars locally not with large corporate entities, I am glad I did. Aranwa was the perfect mixture of luxury and Inca influence I sought out. Beds we’re very comfortable, oxygen pipped into the rooms, bathrooms with local granite and jetted tub. I walked by a room and saw a housekeeper cleaning the room, she had on hairnet, gloves, masks, and was disinfecting everything. Augusto at the front desk helped me with a dozen differ things but the best was a phone charger adapter in a snap! Igor in the bar made a wicked Pisco sour and as a sommelier I have had my share. He also educated me in the menu and guided me to some excellent choices! Igor also had an abundance of information on altitude and the effects which cleared up a lot of internal questions I had. The hotel is covered in beautiful local art. They have coco leaves and warm water to help with the effects of altitude sickness. Breakfast every morning was a mixture of American delights and Peruvian flavors, it’s all included!!!! I highly recommend this stay!
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Date of stay: March 2022Trip type: Traveled solo
Room Tip:I stayed in an interior room as suggested in other reviews and had zero noise issues. This hotel...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy Diaz, Director General at Aranwa Cusco Boutique Hotel
Responded Mar 28, 2022
Dear Mr. Cpo527 Thank you for posting a glowing review of your experience at Aranwa Cusco Boutique Hotel and for having taken your time to share them with the TripAdvisor Community. We were particularly pleased by your comments that all our hosts have delivered you with top notch service. As you know, we would like to create memorable experiences for all our guests by offering the best customer care. It is definitely comments like yours that encourage us to do our level best every day. You can be rest assured that I will share your review with the entire team especially with Augusto and Igor. We thank you for your recommendation to our future guests and look forward to welcome you back next time you travel to Cusco. Thank you so much for your preference. My best wishes, Romy Diaz León - Hotel Manager
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From the moment we stepped out of our cab we were greeted with smiles and welcomes. I can't say enough about the staff. Friendly, informative and anticipating your needs before you even realize it. They all work well as a team and it shows.
When we enquired about a place for massages, the front desk happily booked massages for us at a neighboring spa and they even went so far as to arrangement transportation and from. Greatly appreciated.
Rooms are spacious, beds comfy and options of a/c or heat along with fresh oxygen being pumped into your room. Wifi works well and love the heated floors in the bathroom as well as the jacuzzi tub. Water gets nice and hot.
Breakfast is amazing with a wide assortment and eggs cooked the way you would like and the staff are super attentive. Fresh flowers are everywhere throughout the hotel and their fragrance will leave you smiling.
Fabulous location in the heart of the many beautiful town squares and historic buildings. Many restaurants within walking distance.
If you love great service, a hotel with charm and warmth ... then you have found it.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy D, Gerente at Aranwa Cusco Boutique Hotel
Responded Jan 31, 2020
Dear Mrs. Connierideout16 We do appreciate the fact that you have taken your time to share your amazing experience about your excellent stay at Aranwa Cusco Boutique Hotel through TripAdvisor and specially for remarking the buffet breakfast, rooms, décor and the warm staff. About my entire staff, they are the best, they love what they do, we call it "hospitality from the heart" and this is something we are all very proud of. I will certainly share your kind words with all our staff - it is always hugely gratifying for everyone to know when their efforts have paid off. Looking forward to your next visit. All the best, Romy Diaz León - Hotel Manager.
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This beautiful hotel pretty much has it all. A great location, next to the historic centre, close to lots of shops, restaurants and mini markets. Unwaveringly excellent staff and the food isn't bad either. The rooms are pressurised with 30% oxygen which helps with the altitude sickness. I loved the underfloor heating in the bathroom. Breakfast is good and generously served between 5am and 10am. It includes fresh fruit, juice, cereal, yoghurt, danishes, eggs how you like them, oriental savoury dishes, pancakes, French toast, sausage, bacon and gluten free options. I recommend the fresh orange juice, hot chocolate and poached eggs. I saw lots of coach parties arrive and stay just one night, which is a shame, I was lucky enough to spend a week. I found the 9am checkout to be harsh but most of your connecting flights, trains and buses do leave early in the morning.
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy D, Gerente at Aranwa Cusco Boutique Hotel
Responded Feb 10, 2020
Dear Mrs / Mr. Cornishpixie7_mk Thank you for taking the time to review your recent experience at Aranwa Cusco Boutique Hotel through TripAdvisor. Wow, what a fantastic feedback!. We were so pleased to see how impressed you were with the awesome hotel, room with oxigen, the delicious buffet breakfast and the most importante for us, the warm, friendly and helpful service delivered by our team and I won't miss to pass on your gratitude. We call it "Hospitality from the heart" and this is something we are all very proud of. We look forward to welcoming you once again whenever your travel needs bring you back to the Cusco city. Fondest regards, Romy Diaz León - Hotel Manager
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Staff are so helpful - rooms clean with separate large bathroom with whirlpool bath and separate shower. Bathroom has under floor heating which was a nice plus. I wouldn't hesitate to stay here again. The hotel is located in a quiet street but is only a five minute stroll (max) to the main square and to many restaurants and shops. Rooms have oxygen piped into them, free coco tea is available all day to give you energy and Mundo (or something similar) to help you relax before bedtime. Breakfast selection was good.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Room Tip:All rooms are quiet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy D, Gerente at Aranwa Cusco Boutique Hotel
Responded Mar 31, 2020
Dear Mr. AdrianWhyte999 We were further pleased to read that you very much enjoyed the warm, helpful and courteous service provided by all our team members, and the peaceful and relaxing time with us at Aranwa Cusco Boutique Hotel through TripAdvisor. Thank you so much for your preference. We are pleased that you found our hotel suitable to your needs, we hope you will come again and we truly look forward to welcoming you back to Aranwa Cusco Boutique Hotel for your next trip to Cusco!! Kind regards, Romy Diaz León, Hotel Manager
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Aranwa hotel exceeded our expectations! The staff was excellent and delivered amazing service. They really went above and beyond to ensure we had a comfortable stay. Everyone was super friendly and made us feel welcome. Book through their website directly for the best rate. There was a small hiccup at the beginning with the airport pickup, but the hotel more than rectified it. They didn't charge us for the taxi service as the driver didn't show up so we had to wait for another one and they also upgraded us to a suite room. I think these kinds of things set apart a good hotel from a great one. They pay attention to detail. The breakfast food was tasty and there was a reasonable selection. Many hotels in the US have stopped serving breakfast entirely using COVID as a scapegoat, but two years into the pandemic I think it's mostly a cost savings measure. At Aranwa, only the staff was allowed to touch the utensils and they plated our food for us. Our room was beautiful as was the rest of the hotel. I enjoyed walking around and looking at the various artwork. Our suite even had a painting from the 18th century. There are other cheaper places to stay at in Cusco, but don't think twice because your money will be well spent. Thank you to all of the staff at Aranwa!
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy Diaz, Director General at Aranwa Cusco Boutique Hotel
Responded Nov 27, 2021
Dear Mrs. KatiaZee We're delighted you had such an amazing and unique experience with us at Aranwa Cusco Boutique Hotel and you can share it through TripAdvisor. It's excellent our prime location, the breakfast, unique service, the accommodation, furniture, the arte gallery, etc. My sincere apologies about the pickup service and I`m glad to know that the front desk staff gave a quick solution, in the same way I will verify this very important point. We are blessed to have a dedicated team of professionals, and we loved hearing how my entire team took great care of you. Thank you very much for your recommendation and for choosing our Aranwa Cusco Boutique Hotel. We hope that we will be able to welcome you back in the near future. Warmest regards, Romy Diaz León - Hotel Manager.
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This hotel beyond exceeded our expectations. We were greeted with coca tea and our bags were delivered to our room for us. The decorations and museum-like atmosphere were really cool and beautiful. The rooms were amazing, we felt like we were sleeping in a palace. The beds were so confortable and the big draw was the amazing bathroom with separate tubs and showers (both with amazing features) and heated floors. The view from the balcony was great and the location is so centralized we never had more than a 10 minute walk anywhere. The room service food wasn’t bad, but it wasn’t exceptional either. But other than that I highly recommend staying here!
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy Diaz, Director General at Aranwa Cusco Boutique Hotel
Responded May 23, 2022
Dear Mrs. 87Kaseyg Thank you for choosing Aranwa Cusco Boutique Hotel and sharing your wonderful experience with the Tripadvisor Community. We are delighted to read your enjoyed your experience with us especially the personalized service, comfortable room like a Palace and excellent location in the heart of Cusco. Regarding the room service food, I have already talked with the Chef, we appreciate your opinion and we will continue to strive to offer you the best of our gastronomy, thank you for your time. t has been our pleasure being your host and we are looking forward to welcome you again at the Aranwa Cusco Boutique Hotel in the near future. Thank you so much for your preference!. Best regards, Romy Diaz León- Hotel Manager
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My friend and I stayed at Aranwa for three nights on our way to Machu Picchu. The hotel staff were extremely welcoming and helpful in arranging restaurant and transport reservations. Our room was upgraded free of charge and was very comfortable, and the breakfast each morning was hearty and started early for those going on day trips. The location is great because it's close to the historic plaza and walking distance from all of the sites.
A special thank you to our friend Guido of the hotel staff who was very hospitable.
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Date of stay: March 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Romy Diaz, Director General at Aranwa Cusco Boutique Hotel
Responded Mar 30, 2022
Dear Mr. Char_jar94 I am strongly convinced that the feedback you are providing will be of great assistance for others when planning their trip to Cusco, thank you for sharing your nice experience with other travelers through TripAdvisor. I was so pleased to hear that everything exceeded your expectations - at Aranwa Cusco Boutique Hotel we pride ourselves in delivering truly the most memorable of stays for all of our guests, and it is always so pleasing to have confirmation that we got this correct especially Guido. I will have great pleasure in passing on your feedback to my team; we all look forward to welcoming you back in your new home very soon to enjoy another wonderful experience with us. Kindest regards, Romy Diaz León - Hotel Manager
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Hi We did Rainbow mountain and the Inca Trail. We did not do Humantay lake in July 2019. Rainbow mountain is tough because it is very high, so make sure you are in good shape. A lot of people used horses to get to near the top and then walked the final bit or some just stopped at the horse drop off zone. It is a full day trip and about 3 or so hours from Cusco by bus.
We booked independently. The tour operator we used was Quechuas Expeditions Peru S.A.C
Office Address: SAN JUAN DE DIOS STREET # 295 (PLAZA REGOCIJO) TOWN SQUARE - CUSCO
They were very good and very professional. I would highly recommend them.
Cost would vary on group size I would say, ours was USD70 per pax. We had a large group and had our own Renault Master minivan for the day.
There are more places to choose from in the Cusco area.
PRICE RANGE
$169 - $285 (Based on Average Rates for a Standard Room)
LOCATION
PeruCusco RegionCusco
NUMBER OF ROOMS
43
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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