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Encantada Casa Boutique Spa

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#13 of 162 Hotels in Cusco
Certificate of Excellence
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Encantada Casa Boutique Spa
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459 Reviews from our TripAdvisor Community

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Showing 318: English reviews
Nanaimo, Canada
Reviewed yesterday NEW

When we first arrived we received the best welcoming and helpful orientation we have ever received and we've done a lot of traveling. The room was great with a small balcony overlooking the city. The room was clean and extremely comfortable with nice shower and amenities. They even delivered a hot water bottle before bedtime, it wasn't really cold outside,...

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Helpful?
Thank Carl M
Bridgewater, Canada
Reviewed yesterday NEW

Stayed here two nights after visiting Machu Picchu. The hotel is very nice and staff is incredible. Morning breakfast was small but very good and the view from 4th floor balcony is beautiful (overlooking the city). The location seemed a little sketchy at first, but was fine (locked gate at the street entrance to aid with security). It's also a...

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Thank TDakin
Redlands, California, United States
Reviewed 5 days ago NEW

it was an adorable little hotel! the employees provide 5 start service and make an effort to accommodate every request you make question concern everything! The accommodations, service and breakfast was beyond what we expected. The only thing to be aware it doesn't have an elevator but the employees assist you with luggage. The view is spectacular from the terrace!...

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Helpful?
Thank Sandy S
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Sandy S, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant and that you were satisfied with every aspect of our hotel. We are also happy to hear that you found our location to your liking as well. Don´t hesitate the next time...

Rio de Janeiro, RJ
Reviewed 2 weeks ago

We stayed at this place for two night from 30th to 1st of January. Location: a few steps up from the central Plaza das Armas, some 15 minutes by walk uphill mostly. Because of this, the view spans the entire city, so we had a front row seat for the New Year's fireworks. Room: We stayed on room 2, by...

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Helpful?
Thank Dan M
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Dan M, Thank you for taking the time to write such an detailed review. We are happy to hear that you liked our location and that you were satisfied with our staff. However we are sorry to hear that you weren't satisfied with the room, its equipamiento and the breakfast. This is very disappointing to hear, but we hope...

Atlanta, Georgia
Reviewed 2 weeks ago

The people in this hotel were unbelieveably kind and helpful. They bent over backward to help us and do anything we asked. At one point we needed to get to a taxi several yards from the hotel and the bellman carried our luggage with a cheerful smile. - above and beyond what was expected. The rooms were lovely and the...

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Helpful?
1Thank kcole052
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear kcole052, Wow! What a wonderful review, we truly appreciate it! We are very happy to hear that our staff and service met your needs and expectations and that you enjoyed the location as well as the food. We would be honored to welcome you back soon! Kind Regards, Encantada Casa Boutique Spa

Hellendoorn
Reviewed December 14, 2016

We stayed first for 3 nights and later on our holiday for 5 night in this fantastic hotel. The rooms are nice, comfortable and clean. The braekfast very tasty and varied. The staff were attentive, helpfull and so nice. Encantada is very nice situated in the San Blas erea with a fabulous view over the city. It was a very...

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Helpful?
Thank JanNekkers
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear JanNekkers, Thank you for choosing our hotel and for taking the time to write a review about it. We are happy to hear that you enjoyed your stay and that our staff met your needs as well as your expectations. We are also delighted to hear that you found our location to your liking! We hope to welcome you...

Braunschweig, Germany
Reviewed December 8, 2016

Stayed in the Casa Boutique Hotel for 4 nights: Very nice room, very good breakfast with fresh fruits, omlette and juice. The staff was very helpful and attentive: thank you very much for telephoning with our travel agency to organise the flights!

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Helpful?
Thank IoInBlack
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear IoInBlack, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed your time at our hotel and that you were satisfied with our services. We truly appreciate your kind words about our staff! We hope to welcome you back soon! Kind Regards, Encantada Casa Boutique Spa

Wolverhampton
Reviewed December 7, 2016 via mobile

Booked a 1 night stay, wish we had stayed longer! What a fabulous position with views over Cusco. Great by a most helpful guy, but everyone was helpful! Rooms were of a very high standard, I had a garden room. Booked massage which again was perfect. Would stay here again 100 percent !

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Helpful?
Thank Dave N
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Dave N, We appreciate your positive feedback about our hotel. We are very happy to hear that our staff and service met your needs and expectations and that you found our location convenient. Of course we are also glad to hear that you enjoyed our spa as well. We hope to welcome you back soon! Kind Regards, Encantada Casa...

Southampton, United Kingdom
Reviewed December 5, 2016

Lovely hotel situated in the Sans Blas area of Cusco. It's elevated location provides fabulous views over the city and the mountains. Our room was very clean and comfortable, the staff were wonderful and could not have been more helpful. The breakfast was varied, tasty and wholesome. All of the above is testament to the professionalism and organisational skills of...

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Helpful?
Thank David L
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear David L, What a wonderful review, we truly appreciate that you chose and reviewed our hotel. We are very pleased to hear that our staff made your stay pleasant, that you found our location to your liking and that you were satisfied with the hotel in general. We are looking forward to welcoming you back soon! Kind Regards, Encantada...

Burbank, California
Reviewed December 4, 2016

Once upon a time in a far away land named Cusco was a little cottage called Encantada where 3 beautiful princesses stayed after their adventure in Machu Pucchu and regained their strength with pisco sours, warm beds and relaxing massages. They went back to the USA and lived happily ever after.

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1Thank djdamsel
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear djdamsel, Thank you for your creative and absolutely wonderful review! We are more than honored that you chose our hotel and that our staff and service met your needs and expectations. We hope you come back soon! Kind Regards, Encantada Casa Boutique Spa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Concierge
Official Description (provided by the hotel)
The City of Cusco is the perfect starting point to explore some of the most fabulous sites in South America like the Sanctuary of Machupicchu, the Amazon Rainforest and Lake Titikaka. In the bohemian, artisan district of San Blas in Cusco lies our jewel, the Casa Boutique Spa ENCANTADA. The tasteful, modern construction, offers a lot of comfort and is surrounded by fantastic, flower filled gardens where you can relax between your tours with great views of the surrounding red tiled roofs and the city center. Away from the noisy streets of the center but only a few blocks from the main square, overlooking the city, Encantada is located in a privileged area, where you are in walking distance of the city's many churches and museums and close by the archaeological park of Sacsayhuaman. An enchanted place in the archaeological capital of South America.Services:Breakfast buffet (5.30-9.00 A.M.)Bar/CafeteriaBeautiful social areas: Panoramic Terras, spacious salon with fireplace and flower filled garden areas Spa with Jacuzzi and MassageWi-Fi and free Internet service220V and 110V current Safe depositLaundry serviceMedical attention and oxygen upon requestFree lugagge storageTourist information ... more   less 

Additional Information about Encantada Casa Boutique Spa

Address: Tandapata 354 | San Blas, Cusco Cusc 01, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $84 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Encantada Casa Boutique Spa 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Encantada Casa Botique Hotel Cusco
Hotel Style:
#4 Spa Hotel in Cusco
#11 Romantic Hotel in Cusco
#25 Family Hotel in Cusco
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Questions & Answers

Here's what travelers have asked, with answers from Encantada Casa Boutique Spa staff and other travelers.
6 questions
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Questions? Get answers from Encantada Casa Boutique Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The front overlooks the city.”
 of 5 bubbles 110carlm, yesterday | Read review
“There were a limited number of rooms and all had great views.”
 of 5 bubbles kcole052, 2 weeks ago | Read review
“Lovely castle in the sky”
  • beautiful views
 of 5 bubbles djdamsel, Dec 4, 2016 | Read review
“Walking distance to most of the City of Cusco's offerings”
 of 5 bubbles anastasiam294, Nov 28, 2016 | Read review
“Try for a balcony room”
  • View from our balcony
 of 5 bubbles krp87b, Oct 31, 2016 | Read review
5 of 5
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