Stayed here for a week in August. The room was spacious and very clean. fantastic location for walking around Cusco old town and serves a delicious breakfast. Staff friendly and happy to help. Just need to communicated with a bit of broken English. Will defiantly stay there again.
Uncomfortable location. It is on the road where cars don't go. So you have to walk like 20 high steps with your luggage to get to the street where hotel located. Add the altitude and it is no good welcome! My room was located near entrance, first floor. People walking on the street were looking in. Every time you go to hotel you have to call to open the door, and sometimes it took 5 min, waiting cold and tired after exhausting hike.... not fun! Another thing i noticed is that Staff is not well organized.
Our group of two couples stayed here two nights. We staged our very long day trip to Machu Pichu from here. First off when we were dropped off by taxi from airport we were faced with several sets of fairly steep steps to get to small foot street to front door of property. That is not a big deal in and of itself but when you toss in altitude (yes, we were all affected by that) it was a bit daunting. Worth keeping in mind. Once we got to the front desk (you go down kind of a long hallway sort of place after ringing bell to get door unlocked) we got sorted out fairly quickly despite bit of a language issue (none of us speak very good Spanish and the front counter clerk had limited English). Our rooms were small but double beds were comfortable (quilts/comforters welcome because it did get chilly). It was nice sitting in central courtyard drinking cocoa tea (provided free in reception area) and watching humming birds. We only did breakfast one morning but we suspect it is similar offerings every day. Scrambled eggs, pastries, cereal, etc. Pretty good and certainly filling. We were able to send out for laundry service, very inexpensive, and it took just overnight to get small loads back. WIFI was okay (and free). All in all a decent stay but I would not recommend for people with mobility issues, those first sets of stairs could be daunting.…
I visited here as a part of a student group and this place is so beautiful. Some of my friends were staying in the loft room and it was incredible – the view was to die for. Good things: – breakfast – location – reception – beautiful Bad things: – the cold!!! The rooms have heaters but they don't do much. It gets really cold at night in Cusco and it was almost unbearable. You're fine as long as you bundle up at night, but getting out of the shower is tough. And downstairs is okay – as long as they have the fireplace going.
We stayed here both before and after a 5-day trek (6 nights total in two different rooms) and we were very satisfied with the experience both times. Rooms are clean and spacious, beds are comfortable and breakfast is amazing! The staff is very friendly although not always completely fluent in English. The place is located near the central plaza while being withdrawn from any bigger streets, why there is generally very quiet at night. The place also has a very nice garden to hang around in. As a small note: we experienced one night after 10.30pm with no hot water for bathing.