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Casa Cartagena Boutique Hotel & Spa

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571 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Tampa, Florida, United States
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed with a friend in our nicely decorated and clean room. We arrived late due to an issue with our return but the staff in the front desk helped us to our room at 3:00 am. We booked our massages for the next day and the staff managed to accommodate or early departure by booking our massages 30 minutes... More 

Helpful?
Thank yandreaj
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is glad to know that we exceeded your expectations. Thanks for your appreciation about the staff's efficiency and delightful food its great to know that you loved the massages and spa facilities. We would like to have your visit in the... More 

walnut creek,ca.
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff there was wonderful.My wife left her cell phone on the plane(lter determined to have been stolen).The staff went to great lenths contacting everybody but god to locate the phone.They apologized for not locating the phone..REALLY? Lunches made for our flight though wehad to depart at 4am.FANTASTIC service,terrific room and half a block from Plaza Nazarene.Recommend it higly!!!!!!!!!!!!!!!!

Helpful?
Thank thebearmartin
Singapore, Singapore
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for two nights before trekking with Mountain Lodges of Peru and the another night after the trek. Very cosy hotel, located near Plaza de Armas. It feels like you're staying in a luxurious Hacienda with all the privacy you need. Rooms are large and well furnished, and toilets are great! Breakfast is adequate and the complimentary teas available... More 

Helpful?
1 Thank DrJulianOng
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments , all Casa Cartagena Team is constantly working to give the best possible service to provide everything you need . Thanks for your appreciation about the helpful staff's ,cosy and well furnished Suites its great to know that you loved our luxury and well located Colonial building . We... More 

Amsterdam, The Netherlands
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed four nights in this amazing hotel. It is conveniently located in the centre of Cuzco (walking distance to the Plaza des Armas). The hotel has a small lobby, a bigger garden (we had to smile when we saw that they protect the grass against the frost at night). Rooms are huge, with large, very well appointed bathrooms. Breakfast... More 

Helpful?
Thank 114Roomwithaview
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest: Thank you very much for share you comments ,We feel so glad to know that you spend a wonderful time in our place located in the centre of Cuzco . Its great to know that you enjoyed the our breakfast , courtyard and Huge Suites . Also its great to know that you consider our place as a... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Clean, friendly, outstanding. Food was amazing as well as the service and facilities. Places to leave your luggage whilst you trek and staff who will help with everything that they can. Highly recommended to everyone. No faults at all it is a beautiful hotel!

Helpful?
Thank A TripAdvisor Member
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you very much for share you comments. We are really glad to come to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our friendly , outstanding service also our amazing Food and facilities . On behalf of all Casa Cartagena`s staff thank you very much... More 

Poland
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were absolutely delighted with our stay at Casa Cartagena, a fabulously designed boutique hotel in a terrific location in Cusco. We stayed for three nights and would love to have stayed longer. Everything was perfect from our gorgeous room, to the wonderful staff, to the fun Pisco Sour happy hours (with delicious appetizers -- all free). Breakfasts are lovely... More 

Helpful?
Thank Yallanicole
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : We feel so glad with your comments for tripadvisor community. Our mission is give the best service, making you feel like home, and taking care of all our guest, it's good to know that you felt absolutely delighted in our renovated and historic building also it's great to know that you love our gorgeous Suites We are... More 

Edmonton, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Love it, love it, love it! Less than a 5 minute walk (downhill; coming back uphill is about 15 minutes) from the main square, this is really a gem of a hotel. While not inexpensive, it offers amazing service, the rooms (Master LP) were huge (I mean like the bathroom was the size of a NYC hotel room), and the... More 

Helpful?
1 Thank dune2010
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Victoria S: Thanks for your preference, we really aprecciated the time you took to write this comments . It's gratifying to know that you loved our location and think in our place as a gem of a hotel , aslo it's great that you enjoyed the breakfast every morning & our friendly and helpful staff , all Casa Cartagena... More 

West Palm Beach, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

The history of this renovated building is amazing. Looking at the pictures of what it used to be, gave me goosebumps, knowing that we stayed in a place that was historically renovated. The grounds are BEAUTIFUL, from top to bottom! Walking into the courtyard area, I couldn't get over seeing Cuzco's famous "Cristo Blanco" overlooking the hotel, right above the... More 

Helpful?
Thank miacanes
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is constantly working to give the best possible service to provide everything you need. Thanks for your appreciation about the staff's service , peruvian food style and modern facilities in our renovated building. We would like to have your visit in... More 

Durham, NC, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

beautiful boutique hotel tucked away from the city square. fabulous spa. Nice restaurant. Definitely 5 stars! I highly recommend this hotel. Spend a couple nights on your way to Machu Picchu. Beautiful views.

Helpful?
Thank Julianne Z
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Julianne Z : We feel so happy for the time that you took a time to let us know how was your stay with us. Thanks a lot for the mention of our fabulous spa and great restaurant We feel very blissful that you consider our place as a 5 Stars Hotel andpleased all your expectations. Hoping to see... More 

London, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 3 nights, 2 nights in the Royal Suite and one in the President's Suite. Both rooms were beautiful and the whole hotel oozed charm. The location of the Hotel is good, very close to the main square and also close to some excellent restaurants. In particular we enjoyed eating at Cicciolina but you will... More 

Helpful?
Thank JB1_12
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : We are so thanful for your preference and for taking this time to share your comemts with tripadvisor community. Our mission is give the best service, making you feel like home, and taking care of our guest, It is great to know how much you loved our Suites and location ,We are here to give you the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Casa Cartagena CuscoHigh in the Peruvian Andes lies the historic city of Cuzco, famous for its unique blend of Spanish and Incan cultures. Located just off a tranquil square behind the main plaza of Cuzco, Casa Cartagena Boutique Hotel & Spa Cusco emerges after years of restoration, which respected the original design of the historic house, to become one of the most exclusive boutique hotels in the city. Its walls of carved stone, which combines warmth, elegance and perfection, invite you to experience the fascinating magic and traditional mysticism that will transport you through time in this historic Spanish house declared a cultural heritage site of Peru.Its lovely atmosphere was built on an ancient Incan site, occupied by the ruling nobility of that time and from which it takes its name: Casa Cartagena, former property of the local Spanish ruler of Cuzco, Don Fernando Cartagena and Santa Cruz.This luxury hotel in Cuzco is an intimate refuge that has only sixteen spacious and comfortable suites, which perfectly blend the modern with the ancestral and luxury with the historical. The rooms are distributed symmetrically along a spacious patio of your dreams where time is suspended. It is located in the historic center of Cuzco, which was declared by UNESCO as a world heritage site.Recovery from an exhausting trip to Machu Picchu or the Sacred Valley of the Incas with our Qoya Spa will be something truly unequalled. It can be perfectly complemented with a delicious dinner in our restaurant which offers the best of local cuisine, "La bodega de la Chola", where poet Pablo Neruda was inspired and Che Guevara shared bohemian nights; it is considered one of the best restaurants in Cuzco.All of these unique features of Casa Cartagena and our warm and personalized service will make your stay in Cuzco an experience you will never forget. ... more   less 

Additional Information about Casa Cartagena Boutique Hotel & Spa

Address: Pumacurco 336 | Centro Historico, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $235 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Cartagena Boutique Hotel & Spa 4.5*
Number of rooms: 16
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Also Known As:
Hotel Casa Cartagena Cusco
Hotel Casa Cartagena And Spa
Hotel Style:
#3 Luxury Hotel in Cusco
#6 Family Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
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