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Casa Cartagena Boutique Hotel & Spa

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Casa Cartagena Boutique Hotel & Spa
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599 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Oakland, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

Casa Cartagena is well located in Cusco: close enough to be walkable to all the major sites of the historic center of town, but a little off the main drags so as to be quiet. The hotel is beautiful and the staff is very friendly and helpful. The spa was pretty and the massages were good. We ordered a couple... More 

Helpful?
Thank MarkSandlocke
London
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

This is a lovely hotel, very elegant peaceful hotel, we arrived very late and it didn't seem any trouble at all to find us something to eat, the waitress in the dining room couldn't have been more helpful and she was there again for breakfast, you just asked for anything you wanted cooking and it was done, It was a... More 

Helpful?
Thank DeeSunborn
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with Trip Advisor community. Its great to know that you remenber our Hotel from the beginning of your stay emphasizing the attention of our staff . Thanks again for your honest appreciation about our elegant & peaceful hotel and your great comment about the total pleasure that you felt... More 

Level Contributor
4 reviews
Reviewed 1 week ago

My wife and I stayed here for a total of 3 nights with a split between nights 2 and 3 to do the Inca Trail and a couple of nights in Urubamba. We stayed in master suites rooms 15 and 10, which were both huge and comfortable. The service from check-in to check-out in both cases was impeccable, including fresh... More 

Helpful?
Thank Tarik D
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Robert L : Thank you so much for share your comments with us ,All Casa Cartagena Team is allways working to give the best possible service . Its marvelous that you loved our place emphasizing the great service of a menber of our staff . Thanks for your honest appreciation about our great location with luxury & massive Suites.... More 

1 review
Reviewed 3 weeks ago via mobile

A beautiful, luxurious place to stay. The rooms are just beautiful. The room did get a little hot at night. The staff are wonderful: friendly and professional. We also enjoyed a complimentary pisco sour lesson. Overall, a wonderful stay.

Helpful?
Thank Maggie K
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Maggie K : Thank you so much for share your comments with us , All Casa Cartagena Team is constantly working to give the best. Its marvelous that you recognized our place as a beautiful, luxurious place to stay . Thanks for your honest appreciation about our Beautiful Suites , excellent and friendly Staff and your complimentary Pisco Sour... More 

Pittsburgh, Pennsylvania
Level Contributor
163 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 3 weeks ago

Was recently in Peru to hike the Salkantay Trail to Machu Picchu and had the good fortune of staying at Casa. They will wait on you hand and foot. Coca tea to the room. Turn down service. Great breakfast (Euro, American and local from scratch options). Very helpful to book services in and around the area including car service to... More 

Helpful?
Thank ToonPgh
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is constantly working to give the best experience and provide everything you need. Its brilliant that you consider our Hotel as the best service in Cusco emphasizing that in your comment . Thanks for your honest appreciation about staff's excellent service... More 

Denver, Colorado
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Hotel staff, especially Zorayda Cancha, were incredibly supportive when my husband became ill. They went out of their way to ensure our comfort and help us communicate with our travel agency. Our room was very comfortable and it was helpful to be able to use the oxygen that was piped in to the room.

Helpful?
Thank lancemc61
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with Trip Advisor community. its great to see that you empathized the attention of one of our staff , its part of our service take care of all our guests. Thanks for your appreciation about our well equipped Suites and experience that you felt in our Place , We... More 

London, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago via mobile

The Casa Cartegena is everything a hotel should be. We received a warm welcome, a tour of the spa and a very welcome drink with some delicious chocolates. Rooms are large with comfortable beds and overlook a beautiful courtyard. Staff are friendly and helpful. The hotel has received a lot of 5* reviews which are well-deserved.

Helpful?
Thank CjMacca
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with us.All our staff is glad to know that we exceeded your expectations and consided that we have deserved our 5 stars punctuation . Thanks for your appreciation about our wonderful Hotel , massive and comfortable Suites and beautiful courtyard,its marvelous that your comment also include our unique friendly... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 weeks ago

Beautiful large rooms, comfortable beds, charming luxurious courtyard, this is a great option to stay at if you visit Cusco. The free breakfast is very good as well. I traveled here with family members from Los Angeles and we all loved it. Trip Advisor won't let me change the date so just an FYI we visited in September 2014. Free... More 

Helpful?
Thank Robert L
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Robert L : Thank you so much for share your comments with us . All Casa Cartagena Team is allways working to give the best possible service . Its marvelous that you loved our place emphasizing the great restaurant delicious breakfast with fresh eggs, amazing sausages, local grain breads, and homemade pastries . Thanks for your honest appreciation about... More 

Johannesburg, South Africa
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 24, 2016

we stayed in 4 amazing hotels on our trip through Peru but this one definitely won hands down! It was the attention to detail The little added extras - at no charge The central location - easy to walk everywhere The spa was wonderful - Marisa a great therapist ! Little touches like the huge rooms and spacious bathroom, Pisco... More 

Helpful?
Thank Glynda K
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Glynda K : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is glad to know that we exceeded your expectations from the beginning to the end of your stay . Thanks for your appreciation about our wonderful Spa , massive Suites and spacious bathrooms ,its marvelous that all your comment talk... More 

New York City, New York
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 22, 2016

Service is what makes a world class luxury hotel: the staff here is outstanding in every way - courteous, pleasant, responsive, proactive - could not possibly be better. Lovely hotel combining the charm and character of the old with the convenience of the new. Perfect location for everything in Cusco, walking distance from Sacsahuayman. Great buffet breakfast, best wi-fi we... More 

Helpful?
1 Thank Peter V
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Peter V : Thank you so much for share your comments with us . All Casa Cartagena Team is constantly working to give the best possible service to provide everything you need. Its marvelous that you recognized our place as world class luxury hotel emphasizing that staff were outstanding in every way . Thanks for your honest appreciation about... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Casa Cartagena CuscoHigh in the Peruvian Andes lies the historic city of Cuzco, famous for its unique blend of Spanish and Incan cultures. Located just off a tranquil square behind the main plaza of Cuzco, Casa Cartagena Boutique Hotel & Spa Cusco emerges after years of restoration, which respected the original design of the historic house, to become one of the most exclusive boutique hotels in the city. Its walls of carved stone, which combines warmth, elegance and perfection, invite you to experience the fascinating magic and traditional mysticism that will transport you through time in this historic Spanish house declared a cultural heritage site of Peru.Its lovely atmosphere was built on an ancient Incan site, occupied by the ruling nobility of that time and from which it takes its name: Casa Cartagena, former property of the local Spanish ruler of Cuzco, Don Fernando Cartagena and Santa Cruz.This luxury hotel in Cuzco is an intimate refuge that has only sixteen spacious and comfortable suites, which perfectly blend the modern with the ancestral and luxury with the historical. The rooms are distributed symmetrically along a spacious patio of your dreams where time is suspended. It is located in the historic center of Cuzco, which was declared by UNESCO as a world heritage site.Recovery from an exhausting trip to Machu Picchu or the Sacred Valley of the Incas with our Qoya Spa will be something truly unequalled. It can be perfectly complemented with a delicious dinner in our restaurant which offers the best of local cuisine, "La bodega de la Chola", where poet Pablo Neruda was inspired and Che Guevara shared bohemian nights; it is considered one of the best restaurants in Cuzco.All of these unique features of Casa Cartagena and our warm and personalized service will make your stay in Cuzco an experience you will never forget. ... more   less 

Additional Information about Casa Cartagena Boutique Hotel & Spa

Address: Pumacurco 336 | Centro Historico, Cusco, Peru
Location: Peru > Cusco Region > Cusco
Price Range: $257 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Cartagena Boutique Hotel & Spa 4.5*
Number of rooms: 16
Reservation Options:
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Also Known As:
Hotel Casa Cartagena And Spa
Hotel Casa Cartagena Cusco
Hotel Style:
#3 Luxury Hotel in Cusco
#6 Family Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
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Questions & Answers

Here's what travelers have asked, with answers from Casa Cartagena Boutique Hotel & Spa staff and other travelers.
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Questions? Get answers from Casa Cartagena Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we were on the first floor orginally then the second floor on our return, both were excellent”
 of 5 bubbles DeeSunborn, 2 days ago | Read review
“Room 6 was fantastic and very quiet.”
  • View into the courtyard
 of 5 bubbles ToonPgh, 3 weeks ago | Read review
“May be possible to get a 2 story suite (according to my dad)”
 of 5 bubbles T7909CCrobertl, 5 weeks ago | Read review
“rooms 8& 9 great if you are a family”
 of 5 bubbles GlyndaK, Oct 24, 2016 | Read review
“They all looked great. We were always on an upper floor - no lift. The personnel carried luggage without a problem.”
 of 5 bubbles happycamper914, Oct 18, 2016 | Read review
5 of 5
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