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Hotel Victoria

383 reviews
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Traveler (182)
Room & Suite (55)
Dining (22)
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Overview
  • Excellent67%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible2%
Travelers talk about
“el jardin”(13 reviews)
“the river”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.5 Star Hotel
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Reviews (383)Write a Review
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8
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155
51
14
3
8
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All reviewsel jardinthe riverbreakfast was includedstreet sidetop floorbreakfast and dinnerwithin walking distanceexcellent hotelhotel restauranteggs to orderrestaurants and barsrooms are comfortablestayed two nightssmall hotelold citythe entire stafffresh fruit
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111 - 115 of 231 reviews
Reviewed October 25, 2015

My wife stayed at the hotel for one night only. Our double room was overlooking the river so the view was great. But there were mayor issues with ants in the beds as well as leaking shower which lead to a solid 1 cm water...More

Thank avazig
Response from Daniel D, Gerente at Hotel VictoriaResponded March 21, 2016

Dear Guest, We are very sorry with the annoying problem caused by the ants. We have a nice garden downstairs and some of them come up to the room that you were. The problem was solved immediately in the early morning next day. Moreover, The...More

Reviewed October 22, 2015

The Hotel is located on the main street in Cuenca which is a historical city that attracts retirees from around the world, The rooms are very comfortable and have free wi-fi, plasma televisions and views to either the main street or back gardens. The prize...More

Thank 001WIZARD
Response from Daniel D, Gerente at Hotel VictoriaResponded March 21, 2016

Dear Guest Thanks for your comment. It will be a pleasure to welcome you again whenever you want. Best Regards Grupo Santa Ana Hotel Victoria/Restaurante EL Jardin/Posada Ingapirca

Reviewed October 12, 2015

You can't put a price on the kind of service we received here. The staff went out of their way to make our stay so memorable - from genuine, friendly greetings every day to offering to clean our boots after we returned from a hike...More

Thank KP_McGlobetrotter14
Response from Daniel D, Gerente at Hotel VictoriaResponded March 21, 2016

Dear Guest. Your comment is very kind. We also enjoy doing our work which is a pleasure. We love what we do and we love when our guests enjoy their stay in Hotel Victoria. Thank you very much. Grupo Santa Ana Hotel Victoria/Restaurante EL Jardin/Posada...More

Reviewed September 29, 2015

I was very impressed with how pleasant this place felt. The food was 1st class, rooms clean and quiet, yet centrally located. there is a river right outside, if you like to take a walk. the people who worked at Victoria were extremely helpful and...More

Thank Larisa M
Response from durandaniel, Gerente at Hotel VictoriaResponded September 30, 2015

Dear Mrs. Larisa. Thank you very much, Those words inspire us to continue working with a big pleasure. We enjoy that we do and the result is your happiness in our Hotel. Thanks again. Best Regards. Hotel Victoria

Reviewed September 28, 2015 via mobile

We stayed here two nights and the room was very nice the service top notch. We are in the hotel restaurant three times and the food was delicious. Hotel is close to other restaurants and shopping. We walked to the large Mercado on Sunday and...More

Thank Nick G
Response from durandaniel, Gerente at Hotel VictoriaResponded September 30, 2015

Dear Mr. Nick Thank you so much for those kind words. We intive you whenever you want to visit us again in our beautiful city, and especially in Hotel Victoria. Best Regards Hotel Victoria

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About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
$66 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cuenca
#4 Romantic Hotel in Cuenca
#11 Business Hotel in Cuenca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$66 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Cuenca
#4 Romantic Hotel in Cuenca
#11 Business Hotel in Cuenca
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (182)
Room & Suite (55)
Dining (22)
Business Center & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"Do not take a room on the street, very noisy."
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"Loved 503 with the loft for our two teenagers!"
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"Avoid Room 308 which suffers from next door's very noisy discotheque."
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"Rooms with the balconies are worth the splurge, away from the street"
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