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Del Parque Hotel & Suites

Traveler (24)
Room & Suite (13)
Dining (2)


#20 of 88 B&Bs / Inns in Cuenca
Del Parque Hotel & Suites is located in Cuenca. Free WiFi access is available. Each room here will provide you with a TV and satellite channels. Featuring a shower, private bathroom also comes with a hairdryer and free toiletries. Extras include a desk and cleaning products. the bes location in the city, 20 meters from the central park and the Cathedral, in the main touristic and comercial zone
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Baggage storage
24-hour front desk
Express check-in / check-out
Laundry service
Free internet
Breakfast in the room
Non-smoking hotel
Sun terrace
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Family rooms
Bath / shower
Room service
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Good to know
Languages Spoken
English, Spanish
9Room tips
Traveler rating
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Popular mentions
63 stairs up to the rooms. There is no elevator. The building is a very old, original Cuenca house converted into suites and rooms. Rooms are huge, beds very comfy, spotlessly clean. Price includes breakfast which is humongous! 1 block to the main square of the historical center of the city. Lots of restaurants and interesting sites in this area. Floors are original wood and creak unashamedly when walking around.
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First the Positives: * Great location...you can't beat it * Very reasonable price * Friendly/helpful staff I stayed in a single room. It was 'budget' which may explain why some other rooms got good ratings. But, there are some things even a budget room should be done better. There was no chair to sit on (only the bed). The very heavy antique chair there had a loose back, but too heavy to move anyway. No table to sit and use a computer at or to eat (after all there IS a kitchenette!) and there was plenty of space to provide a small table for 2 and cafe-style chairs. The chandelier (main light in room) had only 2 bulbs in it out of 5. I understand wanting to conserve energy, but either put low watt bulbs in all sockets or at least put them opposite of one another so the light doesn't look lop-sided (see photos). The 'hot tub' shower had a broken hose for the foot massager. It was difficult to determine which position to put the shower handle so it would only spray out the hand held sprayer when you turn it on. If you didn't have it in the right position, you got blasted with cold water and while the door is open! Plus, not knowing the position for hot or cold, it took forever for the hot water to show up. Even after you climb in when the hand-held device is now putting out warm water, when you change the mode to other jets whatever water has been sitting in the other regions of the unit blasts out cold for the first few seconds. Minimal instructions were posted on the vanity mirror but not very helpful and should be posted on the shower unit itself. I didn't know it was there until afterwards. Not a very pleasant experience. Only one waste basket in the bathroom even though there was a kitchenette. The wooden door at the bottom of the TV cabinet came half way off when I opened it. The upper hinge was not attached at all. It was 62 steps to my room. Not fun if you have a heavy bag and/or you're affected by the 8,000 ft altitude. But, that's what you get in old patrimonial buildings that never had elevators. Plus, the handrails at the bottom level were very dirty and should be wiped regularly. All in all, a charming hotel in a great location that doesn't empty your wallet. However, management needs to pay more attention to detail or risk losing business due to these types of reviews/feedback.
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This hotel is in the heart of Cuenca on the main Park we stopped for three nights in the middle of Carnival week Hotel is surrounded with Churchers Restaurants Markets and all other shops, The Hotel Staff were very friendly and Helpful and would recommend a stay at this Hotel.
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Spectacular location on the corner of the most prominent plaza in Cuenca, walking distance to everything in town. The balcony overlooks the Cathedral and bustling Simón Bolívar street. Very romantic! We felt like royalty in the corner suite with double beds. The room is spacious with high ceilings and a separate living area. Beautiful, classic decor with old world charm, along with modern conveniences like wifi and an ultra modern shower. The staff is very courteous and helpful. We checked our luggage early and they helped us carry it up the stairs to our room. 3 flights of stairs with no elevator is the only down side if you need accessibility. This hotel was even nicer than we expected, especially at the value. Highly recommend!
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Originally we had reserved and paid for 8 nights but left after 5 nights and only stayed that long because we were sick the last 2 nights. This hotel is in an old architecturally beautiful building right on the Calderon Plaza. There is no reception area—you check in at the Del Parque café. All rooms are on the third floor (4 flights of stairs—no elevator). We didn’t have that much interaction with the restaurant/check-in personnel but what we did have was pleasant. The maids were most accommodating, but they didn’t speak much English and you needed to figure out how to translate for them if you didn’t speak Spanish (not a problem or criticism—it’s understandable). We were in room 104--it’s possible that other rooms might have better beds/bathroom lighting than our room, but quién sabe? We left primarily for two reasons—noise and the most uncomfortable hotel bed I have ever slept in. PROS: • Location • Good Internet • Two windows/French door balconies (but to narrow to sit on—you could only stand out on them) • Pleasant staff CONS: • Extreme noise because of the Parque and two intersecting streets (cars and trucks drove by with loudspeakers advertising something; on Sunday there was a band in the parquet with very loud bass drums; constant loud traffic noise until late at night) • Most uncomfortable bed ever—had to use prescription sleeping pills and pain pills to sleep as it made my hips hurt • VERY dark, small bathroom. The light fixture in the ceiling had two bulbs, one of which was burned out. We asked the maid to replace it, which she promptly did, but it didn’t make any difference. I had to put on my makeup and dry my hair in the main room at a table. The hairdryer they provided would overheat and shut off.
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$27 - $46 (Based on Average Rates for a Standard Room)
EcuadorAzuay ProvinceCuenca
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