We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Kuna Hotel

Travelers' Choice award winner
06/11/2017 06/12/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Kuna Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

118 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 22: English reviews
Start your review of Kuna Hotel
 Click to rate
Antioch, California
Reviewed April 16, 2017

We'll return to Cuenca and I certainly want to stay here again! We loved almost everything about this place: the staff, the food, the prices, the room, the little lounges on every floor - everything was wonderful. The staff was incredibly helpful and so nice! (Unlike a lot of places, you get the feeling that they actually like their jobs.)...

 Report
Helpful?
Thank Reese Y
Stamford, Connecticut
Reviewed March 12, 2017

Very, very friendly staff and clean, comfortable rooms. Restaurant was great and they delivered room service as well. I had a problem with the hot water in my shower and they came to fix it immediately. Will definitely stay here again when I am in the area

 Report
Helpful?
Thank tupelohudson
Kuna T, Gerente at Kuna Hotel, responded to this review

Dear Mr. Hudson Thank you for sharing your experience with the Tripadvisor community and for your valuable time writing it, we are very pleased to know that you enjoyed our service, we are characterized by always providing quality and warmth, our goal is to make your stay the best choice. Because we know how to take care and consent to...

Reviewed March 6, 2017

The Kuna Hotel is gorgeous. Because, there are beautiful bedrooms, and there are many services like: wifi, hot water, privade bathroom, guest kitchen, house keeping, all kinds of food. Also, there are many good host, and there is quiet atmosphere. The hotel has spaces especially for children, also some green areas. the attention is excellent. I recommend this great place...

 Report
Helpful?
Thank Elizabeth C
Kuna T, Gerente at Kuna Hotel, responded to this review

Dear Elizabeth Thank you for highlighting the qualities of Kuna Hotel and in turn taking part in your valuable time to share your experience with TripAdvisor travelers, it is very gratifying for us to have made your stay an unforgettable experience, we are an avant-garde hotel that cares about Take care of every detail so that the guest is always...

Reviewed January 5, 2017 via mobile

Don't judge by your approach this is a wonderful caring establishment with awesome staff who aim to please and ensure you have a relaxing stay. Comfortable beds. Decent wifi & dish tv. Large unique boutique style room with sitting and dining area. Tasty breakfast and did I mention the staff.

 Report
Helpful?
Thank Kari R
Kuna T, Gerente at Kuna Hotel, responded to this review

Dear Kary Thanks for such a flattering comment, it is very gratifying for us to know that it took part of your valuable time to share your experience in the tripadvisor community. "Wonderful unique" It is exactly as we consider each of our guests, our aim is to make your stay at Hotel Kuna unforgettable, our staff is always ready...

Reviewed April 30, 2016

My fiancé and I stayed at the Kuna Hotel the last week of March 2016 and the first week of April 2016. We brought with us my fiancé's cat. If you plan to visit Cuenca and plan to bring your pet, I cannot think of a better place to stay. The front desk service is excellent. When we needed some...

 Report
Helpful?
1Thank Roy G
Kuna T, Gerente at Kuna Hotel, responded to this review

Dear Roy G. Grateful to know his comment with the community of TripAdvisor travelers. Thank you for highlighting the quality of our staff, always ready for you on a return visit. Kuna Hotel working hard to make your stay the best decision on your trip. Inclusive hotel awaits you with your pet to pamper her and care for her at...

Reviewed April 29, 2016

Ordinary hotel but clean. Good for budget travelers and back packers. It is placed a goodly walk from anything exciting. Modern but not much charm. However, that is the price you pay for the low cost.

 Report
Helpful?
Thank Lorne G
Kuna T, Gerente at Kuna Hotel, responded to this review

Dear Mr. Lorne G. Very surprised by his comment, which is not at all uncommon to have this kind of response to such excellent service we provide, also inform you that your record does not appear in our system as our guest or matches the date of your trip, so we have our suspicions that this comment comes from a...

St. Petersburg, Florida
Reviewed April 4, 2016

I stayed for around 2 weeks. The staff were very friendly, and the breakfast was excellent. The single room was quite small, ended up switching to the double. It is noisy inside the rooms, but I have yet to stay somewhere in Cuenca that isn't.

 Report
Helpful?
1Thank Bobby M
Kuna T, Gerente at Kuna Hotel, responded to this review

Dear Bobby M : Thank you for your valuable to share its experience in Kuna Hotel with the community of Tripadvisor travelers time. Deeply grateful for the detail of your kind comment , highlighting the warmth and courtesy of our professional staff and entertainers hotel , staff always attentive to all your requirements. Because we make your trip the best...

Regina, Canada
Reviewed February 23, 2016

My stay at this hotel was great. The rooms were very clean and comfortable. The food was incredible and fairly priced. The staff was very professional and friendly. I would recommend this hotel and will stay here again when I head back to Ecuador on my next visit.

 Report
Helpful?
Thank Kelvin M
Kuna T, Gerente at Kuna Hotel, responded to this review

Kelvin M estimated: Thanks for sharing your experience with the community of Tripadvisor and for your valuable time to write it , we are very pleased to learn that your stay was great , always offering quality and warmth to make your stay the best choice. The staff of Kuna Hotel Thanks for your kind recommendation. Because we know how...

Washington DC, District of Columbia
Reviewed January 13, 2016

If all three-star chain hotels in places like London or Barcelona were like this, we'd be in paradise. With this being said, I have no idea why Kuna is currently ranked number one in Cuenca -- there are several other hotels that are closer to the historic center and much nicer. Kuna does exactly what one may be used to...

 Report
Helpful?
2Thank Daniel E
Kuna T, Gerente at Kuna Hotel, responded to this review

Dear Daniel E : Kuna Hotel appreciates your valuable comment . Our goal is to exceed the expectations of our customers by providing comfort, preferential and personalized attention , quality breakfast and generally meet the highest standards of quality in all areas of our services. We also have a very close to the historical center prime location. Thanks for choosing...

New York
Reviewed January 2, 2016 via mobile

We checked in one night and it looked like a great hotel from the outside. The design was very nice. When we arrived in the hotel, the staff greeted us and were very friendly. Then we came back from dinner at 10:00 there were people talking so loud, I probably would've yelled at them to be quiet. It was so...

 Report
Helpful?
1Thank NWS5
Kuna T, Gerente at Kuna Hotel, responded to this review

Dear Guest: Thank you for your comment, Kuna hotel works hard for their welfare, and serve with quality and warmth, but keep in mind that is not in us 100% to control the attitudes of other guests, we reiterate the pleasure of servile in his new home in Cuenca - Ecuador. Sincerely, Hotel Manager Kuna.

Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (12)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (4)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (8)
Viewed
Other (5)
06/11/2017 06/12/2017
Hotels you might also like...
Travelers also viewed these Cuenca hotels
0.9 mi away
Casa San Rafael
Casa San Rafael
#3 of 61 in Cuenca
431 reviews
2.1 mi away
Hotel Oro Verde Cuenca
Hotel Oro Verde Cuenca
#1 of 61 in Cuenca
677 reviews
0.8 mi away
Forum Hotel
Forum Hotel
#5 of 61 in Cuenca
228 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hotel Los Balcones
Hotel Los Balcones
#2 of 61 in Cuenca
435 reviews
1.2 mi away
Hotel Victoria
Hotel Victoria
#7 of 61 in Cuenca
330 reviews
0.9 mi away
Mansion Alcazar Boutique Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Laundry Service
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
With a broad concept of service quality and warmth born in Cuenca a hotel that meets the most demanding needs of domestic and foreign tourists, Kuna hotel is strategically located in a quiet and cozy place on a main avenue in the city that allows quick access to downtown and points of connectivity as air and ground terminals, we have a First Class rating for our quality and service is ideal for tourists and business executives who are planning to spend a few days in our beautiful and exciting city. ... more   less 

Additional Information about Kuna Hotel

Address: Av. De Las Americas 10 - 93 and Luis Cordero Street, Cuenca 010150, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range: $60 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kuna Hotel 3.5*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Orbitz, Agoda, Expedia and Priceline so you can book your Kuna Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Kuna Hotel staff and other travelers.
3 questions
Ask a question
over a year ago
over a year ago
Guayaquil, Guayas, Ecuador
over a year ago

See all questions (3)

Questions? Get answers from Kuna Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The hotel is very quiet..”
elizabethcN9510VU, Mar 6, 2017 | Read review
“ask for a room with a panoramic view of Cuenca city the best...”
julior287, Mar 25, 2015 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
Orbitz.com
$61* /night
View Deal
Priceline$67
TripAdvisor$61
Hotwire.com$61
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates