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Hosteria Duran

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Hosteria Duran
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90 Reviews from our TripAdvisor Community

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Showing 38: English reviews
New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This beautiful Hotel in Cuenca had me with the stunning photos. However, the service was terrible from the minute we arrived, and looks was not enough to save this. We arrived and headed for lunch in their cafeteria {which we waited for over an hour for} for sub-par food. My room was not cleaned, until I requested it. Heat was... More 

Helpful?
Thank Deemoreno
Peterborough, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 6, 2016 via mobile

Recommended by a friend, my husband and I decided to visit this little gem just outside the city of Cuenca. We couldn't have asked for a better Honeymoon. The service was excellent. The waiters and staff were so welcoming and helpful. We only stayed for two nights, but it was just long enough to relax and enjoy the facilities. During... More 

Helpful?
Thank Natalie R
Guayaquil, Ecuador
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 13, 2016

We have been here with y wife several times last 3 years. Somebody suggested this place and we came mainly for the termal pools around Baños de Cuenca. We love the termal pools all over Ecuador which we suggest do a tour all over. THis hosteria is great on foods, breakfasts, pool (only crowded at weekends), and rooms. The service... More 

Helpful?
Thank Ricardo N
Newburyport, Massachusetts
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 30, 2016

Helpful staff, nice rooms, good dining, and great location make this a good choice. The dining room staff were awesome. The hot spring pool was a disappointment, being fairly tepid in temperature and crowded. But that was the only downside. Fairly secure feeling in this walled compound in a busy part of Cuenca.

Helpful?
Thank David L
New Jersey
1 review
2 of 5 stars Reviewed February 17, 2016

My family and I stayed one night here. The two rooms we had reserved were located directly across from the kitchen with all its wondrous smells. They changed our rooms thankfully. The rooms were quite nice and the thermally heated pool was wonderful. However, the service here is sorely lacking. We planned to have dinner around 7:15...the dinner buffet they... More 

Helpful?
Thank NorthJerseyDodger
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Dear: We are very sorry that our policies have caused any kind of discomfort on your part, our intensions are to maintain the harmony and respect towards everyone and all of our individual clients. We always think of our client’s well-being and their general satisfaction by giving a personalized treatment and attending to any request, always maintaining a mutual respect... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2015

We have a 6- and 8-year old, and this was a great stay for the whole family: great hiking for dad, lovely spa for mom, heated pool for kids, excellent restaurant and fabulous breakfast buffet that we all enjoyed. Hosteria Duran is 20 minutes drive (in your own car) from the National Park El Cajas - AMAZING hikes, but be... More 

Helpful?
1 Thank Abby S
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Dear Abby thank you very much for your generous words, we apologize for the problems caused. We are very pleased that you enjoyed with your family in our facilities and the hot springs. Your comment drives us and commits us to continue to serve with quality. We hope to have you again soon. Best regards. More 

San Juan, Puerto Rico
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 17, 2015

On 04/01/2015 we started our tour to Cuenca, the third city most important in Ecuador. The trip started at 5:00 am from Continental Hotel in route to the Inkapirqa (Ingapirca) park {Kichwa: Inkapirka, "Inca wall"}.The ruins are located in the town of Cañar Province, and the name of the older Inca ruins and archeological site nearby.On 04/01/2015, we decided to... More 

Helpful?
Thank Johanna P
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Dear Johanna: We feel really flattered by your comment, it's good to know you enjoyed our services and gastronomy, we hope to visit again soon, it will be a pleasure to serve. Best regards. More 

Lakewood, Washington
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 20, 2015

We wandered around the small town of Banos deciding which of the hot springs in which to soak. First we went to Piedra de Agua, but learned the bathing suits for men were $12 & $19 for women. So we wandered more, and bought bathing suits from a little old lady's shop for $4 and $12 respectively. Then we checked... More 

Helpful?
Thank Joytacoma99
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Thank You for your feedback. We are happy you enjoyed our restaurant and gastronomy . The wait for you very soon Best Regards More 

Cocoa Beach, Florida
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 8, 2014

People enjoy the thermal hot swimming pool and steam baths so much they stay in them most iof the day. Until a touring German jazz band arrived, the pool seldom had more than a dozen people at any time. Hotel bathing head caps are provided as are robes and towels. (Why I was quickly told to remove my t-shirt while... More 

Helpful?
1 Thank SirDouglas007
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Dear Sir Douglas. Thanks for your comments. We are happy that you enjoyed our food and our "Aguas Termales". Referring to our rooms, we are in a process of improvement. We hope you visit us again and always serve you in the best way. Greetings. More 

San Francisco, California
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 16, 2014

We spent an afternoon with our 6 year old daughter and had a wonderful time enjoying the mineral pool on a cool Andes day. The customer service was very good and we had a very relaxing time. Next time we will do a spa treatment! I believe this is a much better choice for our family than Piedre de Agua-... More 

Helpful?
Thank gitaneroyce
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review
Google Translation

Estimada Gitane Royce. Muchas gracias por tus comentarios y por darnos la oportunidad de recibirte a ti y a tu... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hosteria Duran

Address: Av. Ricardo Duran, Cuenca 010151, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range: $76 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hosteria Duran 3.5*
Number of rooms: 36
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Also Known As:
Hosteria Duran Cuenca
Hotel Style:
#4 Spa Hotel in Cuenca
#12 Romantic Hotel in Cuenca
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