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Hotel Boutique Santa Lucia

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Antonio Borrero 8-44 Y Mariscal Sucre, Cuenca 010105 Ecuador
Lowest prices for your stay
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$133
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Free cancellation until 06/03/22
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$133
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Free cancellation until 06/04/22
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$85
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Traveler (244)
Dining (57)
Room & Suite (41)
What is Travelers’ Choice?
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About

#9 of 92 in Cuenca
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.3
Travelers' Choice
GreenLeaders Gold level
Beautiful colonial hotel located in the center of Cuenca. Just two street blocks from the central park, it has twenty exquisite decorated rooms. Each room is different from each other and they have all the comfort of a modern style room. Inside the hotel there are two restaurants considered two of the best restaurants of the city. The first one is named Bacus Caf., and it serves a modern Ecuadorian cuisine Nouve style. The second one is a Trattoria named Novecento. It is considered the best Trattoria of the whole country.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Banquet room
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Restaurant
Non-smoking hotel
Laundry service
Ironing service
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Room features
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Historic Hotel
Languages Spoken
English, Spanish
543Reviews2Q+A95Room tips
Traveler rating
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  • 11
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Popular mentions
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flygirl911 wrote a review Jan 2022
Guayaquil, Ecuador23 contributions11 helpful votes
I stayed here once several years ago in the room with a loft which is gorgeous, with a view to the street. This time we stayed in a double room and I was a little underwhelmed. The view was a closed parking lot. I was expecting a little more wow factor (to match what the rest of what the hotel looks like), but it was okay and bed was very comfortable. When I asked the woman at the desk if I could see other rooms, she acted a little miffed as if someone had insulted her own home which seemed a bit unprofessional. The others available weren't better so we stayed in the one we were originally assigned. For breakfast we got eggs benedict- excellent. I love the overall ambience of this hotel and I would return. My husband was in touch with someone by phone and email before we arrived and he was very kind.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a room with natural light if that is important to you, and if the view matters, be sure...
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Response from Barbara Calanche, Atención al cliente/recepción at Hotel Boutique Santa Lucia
Responded Jan 21, 2022
We greatly appreciate the comments and suggestions you leave us! We take them very much into account to improve every day. We appreciate your preference and hope to have your presence in a future opportunity.
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felipe wrote a review Oct 2021
Quito, Ecuador1 contribution
I reserved through booking to my wife and I and To my father and wife, completely disappointed. Was given a ground floor room and it was next to the kitchen and to the restaurant, completely ridiculous to have a room next to a restaurant , you can hear everything from the tables and it was impossible to rest , my fathers room was on the second floor but it was so tiny he felt clausthrophobic , we had to change from hotel , reception lady was nice and help us with the refund .
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Date of stay: October 2021Trip type: Traveled
Room Tip: Avoid hotel at all costs if you value silence and a good sleep
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Response from Barbara Calanche, Atención al huésped/Recepción at Hotel Boutique Santa Lucia
Responded Oct 13, 2021
We greatly appreciate the comments you leave us, they allow us to improve our services. We ask you to accept our sincere apologies again, we will take the necessary corrections. We hope that in the future you will give us the opportunity to change your experience.
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David wrote a review Oct 2021
Littleton, Colorado6 contributions
Stayed 3 nights at Santa Lucia. Its a very nice hotel, well located, and has a good restaurant. The front desk staff was super helpful, and they all spoke good English. From Cuenca I would recommend a trip to Cajas National Park. Its an easy 60 minute bus ride- then tons of shorter or longer hiking trails. The trails are decently marked and AllTrails was solid. Just be ready for virtually no one out there and enjoy!
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Date of stay: September 2021
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Response from Barbara Calanche, Atención al huésped/Recepción at Hotel Boutique Santa Lucia
Responded Oct 6, 2021
Thank you very much for your valuable comments! For us it is an honor to serve you and provide you with the best care. We hope to receive your visit again.
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Nicki E wrote a review Sep 2021
Illinois430 contributions36 helpful votes
+1
Santa Lucia was very posh compared to what we’re used to and added a nice touch of luxury to our trip. The restaurant at the center of the hotel can be noisy at night, but by midnight all is dead quiet, and the beds are soooo cozy. Located only one block from Plaza Abdon Calderon. The included breakfast is in a lovely casual restaurant at the front of the hotel with French Country design and authentic Ecuadorian cuisine.
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Date of stay: September 2021
Location
Service
Sleep Quality
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Response from Barbara Calanche, Atención al huésped/Recepción at Hotel Boutique Santa Lucia
Responded Oct 6, 2021
We appreciate your comments! We work every day to make a difference and meet the expectations of our dear customers. This will always be your home in Cuenca.
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Mauricio A wrote a review Aug 2021
2 contributions1 helpful vote
Real boutique hotel experience. Unique and charming environment. The staff was extremely helpful and polite. The facilities where beautifully done in an 18th century colonial house with a lot of the original decoration. The breakfast was good, although it could have more choices.
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Date of stay: August 2021Trip type: Traveled
Room Tip: Beds are double size, if bigger bed is needed better book the suites.
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Response from Barbara Calanche, Atención al huésped/Recepción at Hotel Boutique Santa Lucia
Responded Oct 7, 2021
We take care of every detail to make your stay as pleasant as possible! Thank you for your comments, we take them into account to improve every day.
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Jan B wrote a review Apr 2021
Probostov35 contributions27 helpful votes
Nice boutique hotel in the heart of Old town, kind staff, very good breakfast and dinner, The fridge / minibar in the room was missing. Near the hotel is a sightseeing bus station, which I highly recommend.
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Date of stay: April 2021
Location
Service
Sleep Quality
1 Helpful vote
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Response from Barbara Calanche, Atención al huésped/Recepción at Hotel Boutique Santa Lucia
Responded Oct 8, 2021
Thank you very much for sharing your experience with us! We hope to have you back.
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Dave c wrote a review Jan 2021
3 contributions
This hotel is small but cozy situated in the middle of historic cuenca. Walking distance to food, shops, and general site seeing of the old Town. The hotel itself has a great ambiance with a design that makes it look like an old "inn". I will be staying here on my addition visits.
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Date of stay: January 2021Trip type: Traveled
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Darin wrote a review Jan 2021
Kansas City, Missouri385 contributions156 helpful votes
My friend and I had a last minute trip to Cuenca. Our original option for a hotel was not viable (the hotel was not there anymore because of COVID). We wandered around downtown until we came across this option. There was no question we were going to stay here once we entered the lobby. Immaculately clean. The desk clerk was amazing. Since we were in Cuenca, we asked for a room with a view. We ended up staying on the second floor with a balcony facing the street. This room was beautiful. It had three beds -- one on the main floor and two up in an overlooking loft. After a short respite, my friend and I wanted to go for a drink. The desk clerk had already checked around and made a recommendation for a bar down the street. It was great. I will definitely stay here again if I ever end up in Cuenca.
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Date of stay: December 2020
Value
Rooms
Service
2 Helpful votes
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michael c wrote a review Oct 2020
Stockholm, Sweden1069 contributions406 helpful votes
in the very center of Cuenca. great location as you have walking distance to all sights. the building in it self is historical and well worth a visit in its own rights. the price only 50 $ per person. the restaurant however was closed. only breakfast available.
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Date of stay: October 2020
Location
Service
Sleep Quality
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Rosario_it wrote a review Jul 2020
Belgium1826 contributions595 helpful votes
We spent only one night in this hotel and we were very happy about our choice. The hotel is very fascinating with a quite good breakfast, beautiful rooms and very attractive patio. Another big adavantage it's the location really in the old centre of Cuenca.
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Date of stay: August 2019
2 Helpful votes
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PRICE RANGE
$71 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa lucia hotel
LOCATION
EcuadorAzuay ProvinceCuenca
NUMBER OF ROOMS
20
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Frequently Asked Questions about Hotel Boutique Santa Lucia
Which popular attractions are close to Hotel Boutique Santa Lucia?
Nearby attractions include La Catedral de la Inmaculada Concepcion de Cuenca (0.2 miles), Plaza Abdon Calderon (0.1 miles), and El Museo de Las Conceptas (0.2 miles).
What are some of the property amenities at Hotel Boutique Santa Lucia?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Boutique Santa Lucia?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Boutique Santa Lucia?
Conveniently located restaurants include Thai connection, El Mercado, and Tiesto's.
Are any cleaning services offered at Hotel Boutique Santa Lucia?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Boutique Santa Lucia offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Boutique Santa Lucia?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Boutique Santa Lucia?
Many travelers enjoy visiting Museo Catedral Vieja (0.9 miles), Plaza de las flores (0.2 miles), and The Ruins of Todos Los Santos (0.3 miles).