Hotel Boutique Santa Lucia
Av. Manuel Antonio Muñoz Borrero Y Mariscal Sucre, Cuenca 010105 Ecuador
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About
#12 of 208 hotels in Cuenca
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.4
Travelers' Choice
GreenLeaders Gold level
Beautiful colonial hotel located in the center of Cuenca. Just two street blocks from the central park, it has twenty exquisite decorated rooms. Each room is different from each other and they have all the comfort of a modern style room. Inside the hotel there are two restaurants considered two of the best restaurants of the city. The first one is named Bacus Caf., and it serves a modern Ecuadorian cuisine Nouve style. The second one is a Trattoria named Novecento. It is considered the best Trattoria of the whole country.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Airport transportation
Banquet room
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Wifi
Bar / lounge
Restaurant
Special diet menus
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Historic Hotel
Languages Spoken
English, Spanish
Location
Av. Manuel Antonio Muñoz Borrero Y Mariscal Sucre, Cuenca 010105 Ecuador
Hotel Boutique Santa Lucia
Getting there
Great for walkers
Grade: 98 out of 100
98
Cuenca Airport
2.5 mi•
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Rental Cars
201 Restaurants
within 0.3 miles
587Reviews3Q+A100Room tips
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This is a wonderful hotel in the heart of the beautiful old city. This is a tourists hotel really, a classic old colonial building with high ceilings and an atmospheric covered courtyard in the centre with the rooms around it, (ours was on the first floor balcony. This isn't a standard chain hotel with gym / pool/ business lounge and soulless corridors with hundreds of rooms. Every room here is different and the walkways are littered with various antique objects. The room itself was well appointed although the beds were a bit soft for us, probably in need of some mattress replacements. The central courtyard is used as a restaurant which looked very good - although we ate elsewhere, as much to explore the city as anything else. Breakfast is served in a small restaurant ajoining the hotel - It would be nice to have it in the main courtyard but I suspect the noise from early guests would disturb those still sleeping. Breakfast was good but with a fairly limited selection. We had a couple of glasses of wine in the courtyard in the evening before bed, house wine glasses wasn't obvious on the menu and we were a little concerned at what the bill would be, but it was fine. The hotel is quite expensive - especially compared to other options in the city but I felt it was money well spent. …
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Take some time to enjoy the central courtyard, even if just for a post dinner drink
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Perfectly located, 1 block from Cathedral, 5 blocks from river for morning jog/walk, very friendly staff, perfect housekeeping. The inside of this old building is beautifully, No gym, can be a little bit noisy given inside patio (one afternoon during my stay there was a wedding). Overall, great stay.
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Don't expect a view, inside patio windows.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lovely boutique hotel with a colonial flare. Big clean rooms and high end amenities give you a sense of luxury Loved the central courtyard where I had a great dinner almost under the stars It’s a gem
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Date of stay: August 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
One of the most unusual hotels I have every stayed in the world. Like going back in time but a brand new hotel from 100 years ago. It still has a key box for guest as you come and go. Have drinks in the lobby.
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Date of stay: August 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Calanche, Atención al cliente/recepción at Hotel Boutique Santa Lucia
Responded Jul 13, 2023
Thank you for your valuable comments. It fills us with joy to know that you had a pleasant stay and that we met your expectations. We always work to provide unique experiences, we look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel Boutique Santa Lucía is a former 19th century colonial house, so the facilities blend the luxury and charm of an old house with the comfort of the 21st century. Hotel staff deliver outstanding service at the front desk, restaurant and bar. I highly recommend this hotel, in the heart of Cuenca.
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Date of stay: June 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Enjoy an undisturbed night in a third floor bedroom - which guarantees no street noises.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Calanche, Atención al cliente/recepción at Hotel Boutique Santa Lucia
Responded Jul 13, 2023
Thank you for your valuable comments. It fills us with joy to know that you had a pleasant stay and that we met your expectations. We always work to provide unique experiences, we look forward to welcoming you back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are visiting Cuenca and staying in this lovely hotel. The public area were beautiful and very picturesque and authentic. The staff welcoming and very friendly. Our room unfortunately didn't give credit to the rest of the hotel, unfortunately there was a very strong smell of smoking in the 3rd floor area which was unpleasant from our room. The room was extremely basic and at times we could hear the room next door as clear as day, and highly unpleasant when they were using the bathroom. Breakfast was pleasant and the staff friendly. I'd recommend the hotel for its superb location in the centre. But the rooms were.... basic
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Calanche, Atención al cliente/recepción at Hotel Boutique Santa Lucia
Responded Jul 13, 2023
Muchas gracias por habernos elegido como su hotel en Cuenca, tomamos en cuenta sus comentarios para poder mejorar y crecer diariamente. Esperamos que puedan volver a visistarnos en un futuro.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a stunning hotel located in the heart of the old city of Cuenca. The service was impecable. The breakfast was also very good. I felt that it was quite fairly priced. If I return to Ecuador I would definately stay her again.
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Date of stay: February 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Calanche, Atención al huésped/Recepción at Hotel Boutique Santa Lucia
Responded Mar 15, 2023
Thank you for your valuable comments. It fills us with joy to know that you had a pleasant stay and that we met your expectations. We always work to provide unique experiences, we look forward to welcoming you back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel was built in the mid-1850's and has splendor from that age, with many interesting decorations. The rooms are spacious and high-ceilinged while the dining rooms are comfortable with excellent food and service. The service there and throughout the hotel is friendly. Hotel clerk Daniela was especially helpful in guiding me to find a particular item in the city when an election made it difficult. We stayed three nights.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The hotel desk offers excellent city maps showing official and cultural sites, but to find...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Calanche, Atención al cliente/recepción at Hotel Boutique Santa Lucia
Responded Feb 7, 2023
Thank you very much for your preference and kind evaluation, it will always be a pleasure to receive you. We hope you visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danielle D wrote a review Nov 2022
This hotel is beautiful, the staff is very friendly and helpful. The beds are so dreamy comfortable and the full sized L'Occitane products are luxurious. We really enjoyed the food both for breakfast and we dined for dinner. The wine list and food selections had many options and the service was impeccable, dining in that beautiful room is stunning. We had after dinner drinks in the bar and the ambiance was so chic.
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Calanche, Atención al cliente/recepción at Hotel Boutique Santa Lucia
Responded Dec 3, 2022
Thank you for your valuable comments. It fills us with joy to know that you had a pleasant stay and that we met your expectations. We always work to provide unique experiences, we look forward to welcoming you back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful old mansion which was renovated to have all modern amenities. Room was very comfy. Excellent staff. Very centrally located. The restaurant is excellent, make sure to reserve a table. Valet car service is available. Parking is in a public garage around the block.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Barbara Calanche, Atención al cliente/recepción at Hotel Boutique Santa Lucia
Responded Dec 3, 2022
Thank you for your valuable comments. It fills us with joy to know that you had a pleasant stay and that we met your expectations. We always work to provide unique experiences, we look forward to welcoming you back.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Cuenca area.
PRICE RANGE
$82 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa lucia hotel
LOCATION
EcuadorAzuay ProvinceCuenca
NUMBER OF ROOMS
20
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Claim Your ListingHOTEL BOUTIQUE SANTA LUCIA $122 ($̶2̶5̶9̶) - Updated 2023 Prices & Reviews - Cuenca, Ecuador
Frequently Asked Questions about Hotel Boutique Santa Lucia
Which popular attractions are close to Hotel Boutique Santa Lucia?
Nearby attractions include La Catedral de la Inmaculada Concepcion de Cuenca (0.2 miles), Plaza Abdon Calderon (0.1 miles), and El Museo de Las Conceptas (0.2 miles).
What are some of the property amenities at Hotel Boutique Santa Lucia?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Boutique Santa Lucia?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Boutique Santa Lucia?
Conveniently located restaurants include Thai connection, Tiesto's, and Moliendo Café.
Does Hotel Boutique Santa Lucia have airport transportation?
Yes, Hotel Boutique Santa Lucia offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Boutique Santa Lucia?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Boutique Santa Lucia offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Boutique Santa Lucia?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Boutique Santa Lucia?
Many travelers enjoy visiting Museo Catedral Vieja (0.9 miles), Plaza de las flores (0.2 miles), and The Ruins of Todos Los Santos (0.3 miles).