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Hotel Boutique Santa Lucia

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Presidente Borrero 8-44 y Mariscal Sucre, Cuenca 010150 Ecuador
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Traveler (225)
Dining (39)
Room & Suite (36)

About

#10 of 78 hotels in Cuenca
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Beautiful colonial hotel located in the center of Cuenca. Just two street blocks from the central park, it has twenty exquisite decorated rooms. Each room is different from each other and they have all the comfort of a modern style room. Inside the hotel there are two restaurants considered two of the best restaurants of the city. The first one is named Bacus Caf., and it serves a modern Ecuadorian cuisine Nouve style. The second one is a Trattoria named Novecento. It is considered the best Trattoria of the whole country.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Banquet room
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Restaurant
Non-smoking hotel
Laundry service
Ironing service
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Room features
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Historic Hotel
Languages Spoken
English, Spanish
520Reviews2Q+A92Room tips
Traveler rating
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Popular mentions
Darin wrote a review Jan 1
Kansas City, Missouri374 contributions112 helpful votes
My friend and I had a last minute trip to Cuenca. Our original option for a hotel was not viable (the hotel was not there anymore because of COVID). We wandered around downtown until we came across this option. There was no question we were going to stay here once we entered the lobby. Immaculately clean. The desk clerk was amazing. Since we were in Cuenca, we asked for a room with a view. We ended up staying on the second floor with a balcony facing the street. This room was beautiful. It had three beds -- one on the main floor and two up in an overlooking loft. After a short respite, my friend and I wanted to go for a drink. The desk clerk had already checked around and made a recommendation for a bar down the street. It was great. I will definitely stay here again if I ever end up in Cuenca.
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Date of stay: December 2020
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michael c wrote a review Oct 2020
Ahus, Sweden998 contributions274 helpful votes
in the very center of Cuenca. great location as you have walking distance to all sights. the building in it self is historical and well worth a visit in its own rights. the price only 50 $ per person. the restaurant however was closed. only breakfast available.
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Date of stay: October 2020
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Rosario_it wrote a review Jul 2020
Belgium1,822 contributions499 helpful votes
We spent only one night in this hotel and we were very happy about our choice. The hotel is very fascinating with a quite good breakfast, beautiful rooms and very attractive patio. Another big adavantage it's the location really in the old centre of Cuenca.
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Date of stay: August 2019
2 Helpful votes
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Discover702754 wrote a review Mar 2020
9 contributions
It's close to the Churches and not to far to get back to this comfort of this Hotel. It's a very nice place to stay but not for a family on a budget. The cost for March 2020 is 75$ a night and rooms are out if this world.
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Date of stay: April 2019
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Gunnar H wrote a review Feb 2020
San Francisco, California3 contributions
Don’t make the same mistake I did. If you visit this hotel, please make sure you use the available safe in your room, and don’t leave any valuables in your luggage or anywhere else in your room. I stupidly left some cash in a sealed envelope, in a closed bag, in our locked room, as we went out to meet some friends. When we came back, our room had been cleaned and our beds made. I noticed right away that one of the zippers on my bag was only partially closed. When I went over to inspect, I saw that another zipper had been disturbed as well. I opened the bag and saw that it had been rummaged through. The envelope with the money was gone. I take full responsibility for not using the safe. A stupid mistake. However, when we reported the theft to hotel management, they refused to acknowledge that they have a problem. They first insinuated that I was lying, then pointed to the comprehensive waiver I’d signed when we checked in. Tip: Read the fine print, I didn’t. An apology from the hotel would have gone a long way. We never got one, instead we were subjected to stonewalling and finger pointing. Needless to say, we will not return.
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Date of stay: February 2020Trip type: Traveled with friends
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Response from CornelioV, Director General at Hotel Boutique Santa Lucia
Responded Feb 22, 2020
Dear Guest First of all we hope you are doing great, we are so sorry about the situation you mention above, we are totally committed with our guest safety we check the situation you reported and we were sure nobody entered ( we check cámaras) your room and as a safety standard we offer in room safe and we always encourage our guest to give us any valuables in the front desk. We were open to help you with our insurance company but you didn’t want to put the report to the police and you threatened us with a bad review. We are always open to help and get a solution in your favor my personal mail it’s cvintimilla@santaluciahotel.com Best regards Cornelio
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PRICE RANGE
$84 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa lucia hotel
LOCATION
EcuadorAzuay ProvinceCuenca
NUMBER OF ROOMS
20
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Frequently Asked Questions about Hotel Boutique Santa Lucia
Which popular attractions are close to Hotel Boutique Santa Lucia?
Nearby attractions include Plaza Abdon Calderon (0.1 miles), El Museo de Las Conceptas (0.2 miles), and Corte Provincial de Justicia de Azuay (0.09 miles).
What are some of the property amenities at Hotel Boutique Santa Lucia?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Boutique Santa Lucia?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Boutique Santa Lucia?
Conveniently located restaurants include Thai connection, Tiesto's, and El Mercado.
Are any cleaning services offered at Hotel Boutique Santa Lucia?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Boutique Santa Lucia offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Boutique Santa Lucia?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Boutique Santa Lucia?
Many travelers enjoy visiting Museo Catedral Vieja (0.9 miles), The Ruins of Todos Los Santos (0.3 miles), and Plaza de las flores (0.2 miles).