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Hotel Inca Real

General Torres 8-40 | Enter Sucre & Bolivar, Cuenca, Ecuador
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Hotel Inca Real
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91 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Ecuador
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family and I stayed in a double room on the 1st floor off the main courtyard. The room was pleasant, with simple furniture and a TV. We did find that it was quite noisy until the restaurant closed and the tidying up finished, about 10 pm, which created a problem trying to get the kids to sleep. We ate... More 

Helpful?
Thank rhenson
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel was pretty nice, my family and I stayed one night. It was not busy but the feel of the hotel was elegant. Breakfast was great and staff were very friendly. The restaurant in the hotel was also worth a visit, had the Churrasco, best steak I had in Ecuador.

Helpful?
Thank Michael P
Etten-Leur, The Netherlands
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 4, 2016

Friendly reception. Nice room, spacious. Bathroom smallish.In colonial center. Walking distance to all colonial attractions.Laundry was the most expensive we experienced in Ecuador. Have your laundry done before or after you stay in this hotel. Superb breakfast. The lamp in our bathroom got spoiled. The staff could not fix it immediately. We were provided with another nice room for the... More 

Helpful?
1 Thank C J T
NOMAPUBLICIDAD, Director of Sales at Hotel Inca Real, responded to this review

Dear Guest, Thank you for sharing your positive review of the Hotel Inca Real. We are very happy to know that you enjoy your stay at the hotel and Cuenca city. I want you to know that I've made note of all of your remarks, so as to better improve our service in the future. Thank you again for choosing... More 

Vashon, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 30, 2016

We made reservations about three months in advance, but upon arrival there was construction (room remodeling) going on that caused dust and a lot of noise. After the first night we decided to leave for another hotel. The folks at Inca Real apologized for the inconvenience and did not charge us for the night we stayed. We have stayed at... More 

Helpful?
Thank bobthomas2016
pablo1984, Director of Sales at Hotel Inca Real, responded to this review

Dear, Thanks for sharing your experience with Hotel Inca Real. Our sincere apologies for the inconvenience after 10 years had 3 weeks of restructuring of some rooms to offer a service with the warmth and excellence that characterizes us. We hope your visit again, Best regards, Hotel Inca Real More 

Guayaquil, Ecuador
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 14, 2016 via mobile

I have staying more than one time in this place, specially when the trip is with the family. The hotel is in the middle of the colonial city of Cuenca, you can walk to many restaurant and traditional places. You don't need a car if you are staying in the hotel, specially because during the day the center of Cuenca... More 

Helpful?
Thank JCastillo C
pablo1984, Director of Sales at Hotel Inca Real, responded to this review

Dear, Thanks for sharing your experience. It is encouraging to hear happy customers. The idea is to always continue to create unique experiences and emotions. Thanks again, Best regards, More 

Swindon, United Kingdom
Level Contributor
169 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed January 5, 2016

As an original building the rooms are not as large as some but are comfortable and clean but my stay was tarnished by the very poor restaurant service on the first night (our group of 12 waited one and a quarter hours for meals/tapas whilst people who walked in after we ordered (and who were not staying!) were served ahead... More 

Helpful?
Thank Jay H
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear, Happy New Year from all of us at the Hotel Inca Real. The house that houses Hotel Inca Real has more than 100 years for that reason was to become heritage home in the city of Cuenca. Part of the idea is to keep the essence of the work without making any changes in its information infrastructure that would... More 

Cheddar, United Kingdom
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 26, 2015

Traditional Spanish style hotel with rooms open from courtyards. Good location for visiting the sites of Cuenca. Due to the design, if you are in the "corridors" between courtyards there is a fair amount of people traffic. Breakfast is served in the restaurant which extends out into the first courtyard. Wifi only available in the front courtyard near reception.

Helpful?
1 Thank sandjtravels
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear, Thanks for sharing your experience. Hotel Inca Real is a nineteenth century house restored to offer hospitality services. The idea is to keep the identity of the house which characterizes Hotel Inca Real for that reason the first courtyard rooms can generate a little more noise than other courtyards. We will consider your important appreciation. We hope your visit... More 

London, United Kingdom
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 23, 2015 via mobile

Perfectly reasonable room albeit a bit tired, and I was in a smallish single,though others in the group had larger rooms. Good location close to the central square and cathedrals. Particularly enjoyed meal in restaurant with its Spanish emphasis and a good paella if rebooked and for special days. They say 24 hours notice and only on Sunday's, but you... More 

Helpful?
Thank OurManIn
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear , Thank you for sharing with us your experience in Hotel Inca Real and Restaurant Akelarre . For our whole team it is very important to know what our kind guests. Paella 24 hours notice can be served without problem although the tradition is to serve it on Sundays. We await your early return Best regards, More 

Georgia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 11, 2015

My wife and I joined a friend, got a tour of the hotel and had dinner in the table areas in the lobby. Excellent service and good food, beautifully styled surroundings in old Cuenca Colonial Mansion. Lovely place, convenient location.

Helpful?
1 Thank magisterriggs
pablo1984, Director Comercial at Hotel Inca Real, responded to this review

Dear , Thanks for sharing with us a comment so valuable to Hotel Inca Real know what our customers think in this case you . It is a pleasure to know that the food and atmosphere were your total satisfaction It is truly inspiring . Thanks again, Best regards, More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

My mother and I stayed at this beautiful hotel and received excellent service from everyone at the hotel. The staff is warm and extremely helpful and the location is perfect--walking distance to downtown and other areas of interest. The rooms were spacious and clean, the breakfast was delicious and the restaurant was fantastic! Our experience was so pleasant and it... More 

Helpful?
1 Thank Jane R
pablo1984, Director General at Hotel Inca Real, responded to this review

Dear Jane We are glad to know that your stay at the Inca Real Hotel was satisfactory. Hope your nice memories of Ecuador and Cuenca will make you come again very soon. More 

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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
Official Description (provided by the hotel)
This beautiful house was built in the beginning of the 19th century and now is the Inca Real Hotel. This house is an example of Colonial Style; it clearly shows the Spanish influence in the way our natives used to build houses. ... more   less 

Additional Information about Hotel Inca Real

Address: General Torres 8-40 | Enter Sucre & Bolivar, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range: $63 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Inca Real 3*
Number of rooms: 30
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