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Casa San Rafael

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Casa San Rafael
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374 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Nice Hotel but overpriced. We stayed in this hotel for three nights via an offer on booking which proposed it at 40 dollars a night. We had a small room at the second floor. The staff is nice, wifi works perfectly and the breakfast was ok for Ecuador. However, the normal asked price is 90 dollars which is way too... More 

Helpful?
Thank Dorian B
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

We selected Casa San Rafael because it is not affected by the disruptive road projects going in all over Cuenca. The hotel is in a beautiful colonial building. The staff were very helpful and friendly and speak good enough English. They assisted me In making dinner reservations and booking my next hotel in another city. Breakfast always included fresh fruit... More 

Helpful?
Thank A TripAdvisor Member
Brampton, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our group of five ended up at Casa San Rafael due to a flight cancellation when hotel we had initially stayed in, for our time in Cuena, wasn't able to accommodate us for an additional night. We were able to arrange 3 rooms at very reasonable rate, considerably more economical than the other hotel, on short notice (our understanding is... More 

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Thank VirginiafromBrampton
Quito, Ecuador
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This really is a cool hotel and it feels more like a bed and breakfast. The room was very nice and clean. The shower pressure is incredible (We've been to too many hotels where this is not the case)! Also, the breakfast was great (and included in the price!) and served until 10:00 AM. Also, check-out is at 12:00, which... More 

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Thank Santiago1586
Stamford, United States
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I visited this cute little hotel after booking on-line. Loved the great service, the convenient location, and the outstanding value at $45 per night plus tax. Managers Miguel, Valerie and Juan could not be friendlier or more helpful. Our room on the second floor was in the rear of the hotel and we did not hear street... More 

Helpful?
Thank Edwin R
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from Cuenca and had a great experience at this little hotel. The staff is wonderful and very helpful and the hotel is charming. Another reviewer mentioned their room had no window, but I believe only one room (downstairs) has no window. The other rooms we saw all had windows. The included breakfast was more than sufficient, including... More 

Helpful?
Thank Holly M
Hernando, Florida
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Casa San Rafael is well situated with friendly staff. We had a room on the very top floor with a view of the rooftop and neighboring skyline. While our room was quiet and for the most part comfortable, the pillows were atrocious - hard foam wedges. We used the throw pillows but they weren't ideal. Also, the hotel didn't offer... More 

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Thank Pinky8889
Scunthorpe
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I have just returned from visiting Cuenca for the weekend and we stayed in the Casa San Rafael for 2 nights. The hotel is centrally located, just a 5 minute walk from the Catedral de la Inmaculada Concepción, and is close to lots of restaurants and small shops. The hotel itself is quite small (maybe only 15... More 

Helpful?
Thank Eppo93
Guildford, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016

We loved our stay at Casa San Rafael. The staff were exceptionally helpful and the hotel was spotless. Ideal location for visiting Cuenca, all the sights we wished to visit were within walking distance.

Helpful?
Thank C T
Olympia, Washington
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 4, 2016

This is a nice little hotel in the part of town that we like. The service was great, the staff is excellent, and the hotel is charming. The room, however, was so small I had to shuffle sideways to access the closet. The bathroom door is very, very narrow and the front of the toilet is less than a foot... More 

Helpful?
Thank DreamsofCabo
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners. ... more   less 

Additional Information about Casa San Rafael

Address: Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range: $46 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa San Rafael 3.5*
Number of rooms: 13
Reservation Options:
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Hotel Style:
#1 Family Hotel in Cuenca
#2 Best Value Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Business Hotel in Cuenca
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