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Casa San Rafael

Travelers' Choice award winner
Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
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362 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Guildford, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We loved our stay at Casa San Rafael. The staff were exceptionally helpful and the hotel was spotless. Ideal location for visiting Cuenca, all the sights we wished to visit were within walking distance.

Helpful?
Thank C T
Olympia, Washington
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

This is a nice little hotel in the part of town that we like. The service was great, the staff is excellent, and the hotel is charming. The room, however, was so small I had to shuffle sideways to access the closet. The bathroom door is very, very narrow and the front of the toilet is less than a foot... More 

Helpful?
Thank DreamsofCabo
Province of Buenos Aires, Argentina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Casa San Rafael Hotel is located in the central part of Cuenca , and there are shops and restaurant within walking distance, so you dont have to worry about transportation. The rooms are very comfortable, have a safe and a small refrigerator, continental breakfast is included. The proviliged location, the beautiful architecture and decoration full of details with great taste,... More 

Helpful?
Thank angiechilasanchez
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was my second stay at Casa San Rafael. I only stayed one night this time as I planned to travel on, but it was a great place for me to get a good nights sleep after flying for nearly two days. The room was not large - cozy best describes it. The bed was very comfortable. The shower was... More 

Helpful?
Thank KW W
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I stayed in the Casa San Rafael for three nights and had an exceptional stay. The hotel is a beautiful colonial building with lots of character and charm. The breakfast is great with fresh fruit, buns and eggs. Juan and Valeria who work at the front desk were excellent, both very helpful. The cleaning/cooking staff were all... More 

Helpful?
Thank Nathan S
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 17, 2016

This is the best place to stay in Cuenca. I been to several Hotels in Ecuador and this was the nicest. My room has a great view of the city! The owners are so nice and the staff is friendly. A very strong recomendation!

Helpful?
Thank Jenny M
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

Old world, small boutique hotel in the heart of where you want to be in Cuenca. You can easily walk all over town from one site to another. The breakfast is delicious and served by wonderful, friendly and helpful staff. A nice change from many of today's hotels who offer buffet style breakfasts. In fact, Marcela attempted to even give... More 

Helpful?
1 Thank Mary T
Hartsville, South Carolina
1 review
5 of 5 stars Reviewed April 24, 2016

Recently spent a week at Casa San Rafaela and it could not have been a better choice. The hotel is in the middle of the old town and very convenient walking distance to everything. Parque Calderon, the center of town is only 4 blocks away. And Calle Larga, with numerous bars and restaurants is also about 4 blocks. The hotel... More 

Helpful?
Thank saltmarsh7
Raleigh, North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2016

We had an enjoyable stay at the hotel. We arrived late the first night and had an interior room...i asked the next morning if we could move to an exterior room, the owner of the hotel was very very nice and moved us immediately. That room had not been available i guess the night before. Its definitely an individual choice... More 

Helpful?
Thank judy m
Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 21, 2016

Casa San Rafael is centrally located in beautiful Cuena, perfect for walking and exploring. The staff was exceptional and the room and common areas beautiful. The thick colonial walls and windows blocked out any unwelcome street noise and we slept wonderfully. Mucho gusto!

Helpful?
2 Thank LJamborR
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners. ... more   less 

Additional Information about Casa San Rafael

Address: Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range: $54 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa San Rafael 3.5*
Number of rooms: 13
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Cuenca
#1 Family Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Business Hotel in Cuenca
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