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Hotel Los Balcones

Travelers' Choice award winner
#3 of 55 Hotels in Cuenca
GreenLeadersPlatinum level
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385 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Columbia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 28, 2014

My husband and I stayed here for 3 days in October. As other reviewers have noted it is wonderfully located in the heart of Cuenca, convenient to local sights, food and shops. BUT, what really makes this small and attractive hotel special is the management and staff. My husband broke his kneecap during our short Cuenca visit! The management/staff of... More 

Helpful?
1 Thank ColumbiaBud
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Kara and Gene . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

1 review
5 of 5 stars Reviewed November 18, 2014

Excellent boutique hotel in the heart of Cuenca! I look forward to staying again on my return trip next year. After a long but gorgeous drive through the mountains from Quito to Cuence it was a great end to the trip.

Helpful?
Thank Jahead40
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More 

Kincardine Ontario
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 15, 2014

This hotel is located in the center of the city about 3 blocks from the new and old cathedrals. From what I understand from 200 years ago up to a few years ago it was somebody house. The service was very good as was the food in the restaurant. The breakfast was included and was served on the top floor... More 

Helpful?
1 Thank glasses97
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Guest . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

Omaha, Nebraska, United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 11, 2014

My wife and I were looking for a hotel that would capture the flavor of the city of Cuenca and its unique charm. Los Balcones met the mark. An old mansion from the late 1800's restored and turned into a boutique hotel. We were looking for an experience other than the cookie cutter rooms one finds in the USA. The... More 

Helpful?
Thank Joe Z
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Joe . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

Bainbridge Island
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed October 8, 2014 via mobile

We spent 2 nights at this little gem as a stopover between Quito and Guayaquil before our trip to the Galapagos. The service was fantastic - Paolo, Jonathon, and Santiago. They were friendly, helpful, and were all Patient with my little Spanish. Breakfast was wonderful - fresh juices, excellent eggs, and some seriously tasty coffee - from Loja! Actually -... More 

Helpful?
1 Thank SimplyBrilliant
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Cherie . We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More 

Amsterdam, The Netherlands
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 1, 2014

Usually I stay at hostels, but I managed to get a nice discount and absolutely loved this hotel. Anything with a shower computer most be great :) The room was small, but perfect for one person (or 2). Water was HOT :) Loved the atmosphere and the nice staff. Definetely recommend!!

Helpful?
Thank Johananas
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Johana . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

Cuenca, Ecuador
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 20, 2014

We stayed for a week while checking out Cuenca as a place to move to. Great location, clean rooms, historical building, excellent staff. This is a very expensive hotel by Ecuadorian standards, but is worth it for the gringo tourist. Front desk staff is fluent in English, and they understand the gringo mentality (punctuality, tipping, eating habits, etc) Highly recommend... More 

Helpful?
Thank Mark C
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Mark. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More 

Level Contributor
1 review
5 of 5 stars Reviewed September 4, 2014

All we wanted was a taste of the character, culture and charm of historic Cuenca. We found a new home instead. From the time we left the plane, thinking I hadn't arranged a transfer, to the time we headed home via Quito, my wife and I felt as though we were dreaming. When we left baggage claim, my wife exclaimed,... More 

Helpful?
Thank davidows
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear David . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I hope we get to see you again in the near future. Thank you again.... More 

Athens, Greece
Level Contributor
96 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed August 26, 2014 via mobile

Incredible boutique hotel with very nice staff. We had booked a triple room and they gave us a suite of more than 100m2!!! An employee also gave us a lift to the airport which is very close to the hotel! Breakfast is decent but not something breathtaking. Recommended!

Helpful?
Thank andresit0
HotelLosBalcones, Administrador at Hotel Los Balcones, responded to this review

Dear Andres. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

Lovely boutique hotel with very kind & helpful staff. Close enough to the main área and yet nice that it's slightly removed from the noisy part. They even have double glazing (admittedly without it the rooms would be very noisy due to the road being so close). Great atmosphere that offers value for money. Definitely a place to consider if... More 

Helpful?
1 Thank BOSG2014
HotelLosBalcones, Director General at Hotel Los Balcones, responded to this review

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.Sole Mio works in the central courtyard of the Hotel Boutique Los Balcones, which highlights the magnificent decor and atmosphere. The restaurant combines traditional Ecuadorian culinary trends with finest Italian cuisine, thus providing unique flavors. With ingredients imported and region, always emphasizing the sublime in our menu to the taste of our customers... ... more   less 

Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range: $63 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cuenca
#3 Romantic Hotel in Cuenca
#3 Best Value Hotel in Cuenca
#4 Business Hotel in Cuenca
#4 Family Hotel in Cuenca
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