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Hotel Los Balcones

Travelers' Choice award winner
#5 of 55 Hotels in Cuenca
GreenLeadersPlatinum level
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377 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Bourne, Massachusetts
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We can't say enough good things about this place. Our rate was $68/night. A bargain. That includes breakfast. The staff was outstanding, and very fluent in English. They catered to our every whim. They placed phone calls helping us locate an old friend. They even arranged breakfast ahead of the scheduled serving times on our last day, because we had... More 

Helpful?
Thank mpre53
Hernando, Florida
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is an amazing little hotel. It is well situated within a 10-20 minute walk or short cab ride to many sites, the staff are friendly and helpful, and the hotel is beautiful - a blend of the historical and the modern. Breakfast, served on the rooftop, was one of the best we've had on our travels through South America.... More 

Helpful?
Thank Pinky8889
Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Los Balcones is a wonderful hotel ideally located in beautiful Cuenca. The hotel is clean, the staff are very helpful and friendly and the atmosphere is just gorgeous. Congratulations to everyone that works at Los Balcones because it is a place where you feel genuinely welcome and the people there really care about their guests. If we return to Cuenca... More 

Helpful?
Thank JHW231
Bluffton, South Carolina
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Good- The staff was very friendly and helped us plan a few side trips. I think they all speak English. The hotel is pretty and not far walking distance from old town Cuenca. The bathroom is excellent. Very modern with a great shower and plenty of hot water. Nice TV and great wifi. Breakfast was good with a nice selection.... More 

Helpful?
Thank lourabonita429
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice and clean rooms, high standard bathroom, with nice atmosphere colonial hotel. Very happy with the service. The hotel is located in the center of cuenca near the cathedral. Safe and calm area. Thumbs up from me, my wife and my parents in law.

Helpful?
Thank Hallvard S
2 reviews
5 of 5 stars Reviewed June 10, 2016

very nice looking hotel, friendly staff, clean, good location close to the centre of Cuenca, ... My friends and me can really recommend this, we arrived here after a long flight from Europe, they picked us up from the airport and were very friendly. The restaurant in the hotel also serves good food!

Helpful?
Thank Lynn V
Guayaquil, Ecuador
1 review
5 of 5 stars Reviewed June 8, 2016 via mobile

Excellent, clean,very close to main tourist spots. Comfortable rooms. Breakfast included, all for a very convenient price. Garage just a short walk from the hotel door. Our room was spacious and accomodated 3 adults and one kid. Highly recommend this hotel.

Helpful?
Thank Patricia M
So. Calif.
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 5, 2016

We stayed at this truly lovely hotel from April 15, Friday, to April 19, Tuesday. During these 4 nights and 5 days we were treated like royalty by the friendly, ever-helpful, and efficient staff. We enjoyed free Room Service delicious meals in our spacious room. The beautifully tiled bathroom had a wonderful jacuzzi-like shower. One of its excellent features was... More 

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Thank TravellerSo_Calif_
Madrid, Spain
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

Stayed here for 3 nights and very much enjoyed it and would stay again. We didn't dine at the hotel but I heard from the other guests that it was very good. The staff are very polite and helpful. The rooms are good but as with all colonial buildings the floorboards creak a lot. There is also a lot of... More 

Helpful?
Thank up2eleven
Miami, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 24, 2016

Hotel Los Balcones is a typical South American "boutique hotel". Check in was fine and the staff did a generally good job. It has a location that's a bit far from Parque Calderon, which in itself...is one of Cuenca's greatest assets(and I have no mobility problems). The lobby area is very noisy...as we were awakened many times, during the night... More 

Helpful?
Thank Hans R
HotelLosBalcones, Gerente at Hotel Los Balcones, responded to this review

dear Hans. Thank you very much for your comments. I was search your reserve but don't find your register, please confirm me. we never Carry events and party. maybe is a confusion with other hotel at the Borrero Street. please let me Know when you stayed here and your channel of reserve. to my business address pecheverria@hotellosbalconescuenca.com Thank you again.... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.Sole Mio works in the central courtyard of the Hotel Boutique Los Balcones, which highlights the magnificent decor and atmosphere. The restaurant combines traditional Ecuadorian culinary trends with finest Italian cuisine, thus providing unique flavors. With ingredients imported and region, always emphasizing the sublime in our menu to the taste of our customers... ... more   less 

Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range: $59 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cuenca
#3 Romantic Hotel in Cuenca
#3 Best Value Hotel in Cuenca
#4 Business Hotel in Cuenca
#4 Family Hotel in Cuenca
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