We stayed there 2 nigths and we really enjoyed it! We got a room with balcony and it was a little noisy but really charming. The beds are old but the room was clean and warm (it was pretty cold outside). Make sure you get a room with balcony!

We stayed three nights in this colonial hotel. Comfort room, well equipped with roof top terrace for excellent breakfast. Staff always available to provide recommendations. Very well positioned. Almost walking distance from the most interesting place in the city center.

Fantasic hotel. Gorgeous, large rooms in a transformd colonial mansion that retains much of its charming historic interior. The amenities were very modern however, particularly the bathroom. Very confortable bed. Warm and friendly staff. And the breakfasts were great too, as they rotated the menu every day and always included unique Ecuadorian specialities in addition to the standard breakfast fare.... More 

Located right in/near the historical center of Cuenca--a Unesco heritage site. Clean, quiet rooms and tasty breakfast served each morning. Staff was very helpful in orienting us to various spots in town, all of which were in easy walking distance of the hotel.

We can't say enough good things about this place. Our rate was $68/night. A bargain. That includes breakfast. The staff was outstanding, and very fluent in English. They catered to our every whim. They placed phone calls helping us locate an old friend. They even arranged breakfast ahead of the scheduled serving times on our last day, because we had... More 

This is an amazing little hotel. It is well situated within a 10-20 minute walk or short cab ride to many sites, the staff are friendly and helpful, and the hotel is beautiful - a blend of the historical and the modern. Breakfast, served on the rooftop, was one of the best we've had on our travels through South America.... More 

Los Balcones is a wonderful hotel ideally located in beautiful Cuenca. The hotel is clean, the staff are very helpful and friendly and the atmosphere is just gorgeous. Congratulations to everyone that works at Los Balcones because it is a place where you feel genuinely welcome and the people there really care about their guests. If we return to Cuenca... More 

Good- The staff was very friendly and helped us plan a few side trips. I think they all speak English. The hotel is pretty and not far walking distance from old town Cuenca. The bathroom is excellent. Very modern with a great shower and plenty of hot water. Nice TV and great wifi. Breakfast was good with a nice selection.... More 

Nice and clean rooms, high standard bathroom, with nice atmosphere colonial hotel. Very happy with the service. The hotel is located in the center of cuenca near the cathedral. Safe and calm area. Thumbs up from me, my wife and my parents in law.