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Hotel Apartamentos Otorongo

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87 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Shasta Lake, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to Ecuador to visit my father. Since he did not have room at his place they found this hotel for us. We rented the two bedroom suite for 10 days and it was a perfect place for us to stay. The beds are very comfortable, the room and grounds are kept impeccably clean, plenty of hot water and... More 

Helpful?
Thank Dave2Fly
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Thanks for your wonderful comments , we will love to have you back any time Warm regards, Xavier & Staff More 

Hong Kong, China
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here twice. Once on our way down to the south of Ecuador and on our way back up. What really sets this place apart are the people who work here. They are very helpful and kind. Everyone from the owners to the staff are wonderful. They made us and our pup feel like we were at home, even... More 

Helpful?
Thank LMHeer
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Thanks for your wonderful comments, hope to have you back in the close future, all the best Xavier, Samara& Staff More 

Coos Bay, Oregon
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 25, 2016 via mobile

Rooms were clean, staff was very friendly and helpful. Bed comfortable. Hot water...most of the time. Furnishings were a bit rustic, but no complaints. Completely out of water for one day and we were told it was because no one paid the bill while the owners were away. We were moved halfway through our stay which was a much bigger... More 

Helpful?
Thank iamjoniwheeler
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Dear Guest Thanks for taking , the time to place your review. Regarding water , we have an automatic debit from the bank , so it is not posible to get the service to stop for that reason. How ever because of the Tram work we had had like 3 cuts in the las few week , we have a... More 

Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed April 30, 2016

We spent a week at this hotel on the bank of the river. It's an older building on two levels, built around a lovely garden and patio area. The property is gated and has parking for a few cars inside the gate. Our apartment was certainly spacious, with a nicely equipped kitchen and a private bath with hot water 24... More 

Helpful?
Thank Janet D
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Dear Janet Thanks for your wonderful review, we specially appreciate that you highlight the broken pipe incident and the solution to the problem , that kind of thing happens everywhere, it is very nice from you to understand it . Replacing pipe end up meaning changing the entire bathroom tales , we couldn't fine the same color. it cost an... More 

Volcan, Panama
Level Contributor
4 reviews
5 of 5 stars Reviewed April 19, 2016 via mobile

we stayed at one of Otorongo's apartments during our 12 day visit to Cuenca. The apartment was a few blocks to the center of Cuenca and from everything we needed during our stay. The place was clean, private, charming and safe. We highly recommend Otorongo. J & J (Canadian couple)

Helpful?
Thank jorivers73
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Thanks so much for your words, it was a pleasure to have you here, looking forward to have you back in the close future Xavier, Samara & Staff More 

Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 13, 2016 via mobile

We felt comfortable from the moment we arrived at this very pleasant 10 room hotel nestled by the river. Within short walking distance from the old city and easy reach to the stadium, restaurants and other attractions this is very well centered. The rooms were super clean and cool in the heat and very well appointed. The Wi-Fi was strong... More 

Helpful?
Thank Davidhouston100
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Thanks David for your comments, looking forward for our next rides, all the best for you a Carolyn More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 26, 2016 via mobile

It was a long road to get to Ecuador! Many months of planning and lots of trials and tribulations. Hotel Apartmentos Otorongo was my first home . They open the gates for the driver and we where welcomed into a very calm, safe place. The owner and his wife were very considerate. Their employees were sweet kind and very helpful.... More 

Helpful?
Thank erichendrickson
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Dear Erick It was a pleasure to have you here, we wish you all the best in Cuenca, hope you found a new home , than match your expectations. Come over any time with Dora, you are always welcome. All the best Xavier & Samara More 

Perpignan, France
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed March 5, 2016

The location of Apartamentos Otorongo is nice, apartments are simple but OK, staff is very friendly. But still I had to give Apartamentos Otorongo a low rating, because I feel treated unfairly by the owner. We had payed in advance for a stay of 7 weeks. Due to some very sad and ofcourse unexpected circumstances we had to leave earlier.... More 

Helpful?
Thank Don H
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Dear guest Sorry for the bad ending You received a copy of our policy , when you check in, where we clearly remark there is no refund after check in. Basically we are not taking any other reservation to fulfill our commitment of 7 weeks with you , one week is a short notice to be able to rent the... More 

Tacoma, Washington
1 review
5 of 5 stars Reviewed March 4, 2016

I can’t recommend Apartamentos Otorongo highly enough! I stayed there for two and a half months in late 2015 and found it exactly what I needed to figure out whether I wanted to move to Cuenca. I do, but I got a little spoiled at Otorongo. Having the knowledgeable and helpful owners answer my questions about customs, my apartment cleaned... More 

Helpful?
Thank 879jean
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Thanks so much , for your wonderful review It was a pleasure to have you here, really hope to have you back soon Regards Xavier More 

Livingston, Montana
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 29, 2016

2 years ago my daughters and I spent several months here. Recently spent several weeks here as well. I am definately a repeat guest. There are some really cool things about the place you should know. The owners Xavier and his wife Samara make Otorongo much more than just an apartment or hotel. The courtyard is a meeting place for... More 

Helpful?
Thank quixotedog
happyclimberecu, Propietario at Hotel Apartamentos Otorongo, responded to this review

Dear Jim It was great to have your smiling face back at Otorongo, and share some adventures in the Andes. I hope the next time your daughters come along with you, so we can share more time in the mountains with my kids as well. We really appreciate your terrific review. All the best !!! Samara and Xavier More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Affordable furnished rental apartments providing the perfect base for you to explore Cuenca. Walking distance from downtown, markets, university, banks and entertainment. Happily run by the owners . pets are welcome ... more   less 

Additional Information about Hotel Apartamentos Otorongo

Address: 12 de Abril 5-40 y Guayas, Cuenca, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range: $69 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Apartamentos Otorongo 2.5*
Number of rooms: 15
Reservation Options:
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Hotel Style:
#8 Romantic Hotel in Cuenca
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