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    Hotel Apartamentos Otorongo

    110 reviews
    #11 of 62 Hotels in Cuenca
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    De Abril 5-40 y Guayas 12, Cuenca 010150, Ecuador
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    1 room, 2 adults, 0 children12
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    All photos (122) 122
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    Travelers' Choice award winner
    Traveler (65)
    Room & Suite (14)
    Dining (4)
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    Overview
    4.5
    110 reviews
    • Excellent67%
    • Very good27%
    • Average4%
    • Poor2%
    • Terrible0%
    Travelers talk about
    “tomebamba river”(15 reviews)
    “his wife”(10 reviews)
    “el centro”(12 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Suites
    2 Star Hotel
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    Contact Info
    De Abril 5-40 y Guayas 12, Cuenca 010150, Ecuador See on map
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    Rooms
    May 6May 7
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (110)
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    Show reviews that mention
    All reviewstomebamba riverhis wifeel centrowalking distance to citylearn spanishpermanent placeminute walkgreat englishowners speakthe ownerapartment was cleanspent two weeksbeautiful gardensmall kitchenother travelerscleaning stafflocation is ideal
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    1 - 5 of 92 reviews
    Reviewed 1 week ago
    Home away from home

    The owners Xavier and Samara( and their two kids) live on the premises so they make sure that the place is comfortable and runs smoothly. Samara’s vibrant energy is seen before you meet her. She has filled, FILLED the courtyard with plants and flowering trees...More

    Review collected in partnership with this hotel
    Thank Anon888888888
    Response from Andrés G, Director de Relaciones con Clientes at Hotel Apartamentos OtorongoResponded 3 days ago

    Dear Anoon Thank you for recommending us on TripAdvisor. We are very pleased that you enjoyed your stay so much and we are grateful for your excellent feedback. It makes us proud to see that our guests appreciate our efforts to make them feel at...More

    Reviewed 2 weeks ago via mobile
    Excellent Hosts

    My husband and I spent a week in late March at the Apartamentos Otorongo and had a perfect stay. Xavier and Samara were welcoming hosts and made our stay very pleasant. They had great suggestions on what to do in Cuenca and the surrounding area...More

    Thank WavesnSand79
    Response from Andrés G, Director de Relaciones con Clientes at Hotel Apartamentos OtorongoResponded 2 weeks ago

    Dear Waven Thank you for taking the time to share your review on TripAdvisor. We are very pleased that you enjoyed your stay at Apartamentos Otorongo. We do whatever we can to make sure our guests feel welcomed and it means a lot to us...More

    Reviewed March 5, 2018
    We know Cuenca

    Clean, friendly, helpful, conveniently located just a short walk to Centro. Easy to get a taxi or a bus. Xavier even helped us get our car fixed after some rough potholes coming over the Andes from GuayaquilMore

    Review collected in partnership with this hotel
    Thank Rodney S
    Response from Andrés G, Guest Relations Manager at Hotel Apartamentos OtorongoResponded March 6, 2018

    Dear Rodney Thank you for recommending us on TripAdvisor. We are very pleased that you enjoyed your stay so much and we are grateful for your excellent feedback. It makes us proud to see that our guests appreciate our efforts to make them feel at...More

    A TripAdvisor Member
    1
    Reviewed February 16, 2018
    great place

    I really enjoyed staying in the apartments- very cosy, had everything I needed, staff and owners very nice and helpful. Felt like family. It is located in a perfect location for getting to buses or walking to El centro . There is a washer and...More

    Review collected in partnership with this hotel
    Thank A TripAdvisor Member
    Response from Andrés G, Director de Relaciones con Clientes at Hotel Apartamentos OtorongoResponded February 23, 2018

    HI Thank you very much for sharing your experience on TripAdvisor. Your positive feedback means a lot to the whole team. We are very pleased that you enjoyed your stay at Apartamentos Otorongo and we hope to welcome you again at your Ecuadorian home as...More

    A TripAdvisor Member
    1
    Reviewed February 16, 2018
    Wonderful Management and Staff!

    The owners and staff went out of their way to accomodate our needs during our recent stay. We were making the transition from temporary to permanent residence in Cuenca, and we did not know how long we would have to stay in a hotel prior...More

    Review collected in partnership with this hotel
    Thank A TripAdvisor Member
    Response from Andrés G, Director de Relaciones con Clientes at Hotel Apartamentos OtorongoResponded February 23, 2018

    For us it is a pleasure to serve them and it is very good that your residence is permanete. was also a pleasure because they are part of the family of otorongo. We hope you enjoy of Cuenca a lifetime and do not forget that...More

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    About
    Awards & Recognition
    Travelers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Free Parking
    Free High Speed Internet (WiFi)
    Room Service
    Hotel Amenities
    Free Parking
    Room Service
    Airport Transportation
    Room amenities
    Refrigerator in room
    Air Conditioning
    Microwave
    Minibar
    Details
    Price range
    $26 - $62 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Best Value Hotel in Cuenca
    #8 Romantic Hotel in Cuenca
    Room types
    Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
    Details
    Price range
    $26 - $62 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Best Value Hotel in Cuenca
    #8 Romantic Hotel in Cuenca
    Room types
    Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
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    All photos (122) 122
    Full view
    Traveler (65)
    Room & Suite (14)
    Dining (4)
    Pool & Beach (1)
    Family and Play Areas (4)
    Questions & Answers
    Ask a question
    Amanda S
    July 25, 2016|
    Answer
    Response from happyclimberecu | Property representative |
    Hi Amanda thanks for your interest. We have furnished suites. With private bathroom, kitchen and refrigerator. Kitchen, bedroom, and bathroom are separate spaces in each suite. Not shared! Hope to have you with us in the... More
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    JulioJulia
    July 23, 2016|
    AnswerShow all 2 answers
    Response from Janet D | Reviewed this property |
    They were actually installing a washer and dryer for the guests while we were there in March of 2016.
    0
    Votes
    maggiek9
    October 12, 2015|
    AnswerShow all 2 answers
    Response from happyclimberecu | Property representative |
    Thanks for contacting us, we do have availability, with the features you requiered, visit our oficial site,I can not provide links. On this answer, but there is a direct access from trip advisor Our one bedroom apartments... More
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    Room Tips
    "Get an extra fob so everyone can get in the gate."
    Read review
    "The river view rooms have a beautiful view, but can get chilly at night."
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    "back room on river"
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    "Rooms that have windows looking at the river are colder."
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