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Hotel Casa del Aguila

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#9 of 60 Hotels in Cuenca
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Casa del Aguila
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233 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Boston, Massachusetts
Reviewed March 6, 2014

We were bumped to this hotel after our first choice fell through. What a delight. The hotel is cozy yet upscale with many design features where it can also be a museum. It has incredible atmosphere with many antiques, each room different, gorgeous garden, great views. It is also walking distance to all the attractions of the center of Cuenca....

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Helpful?
Thank MikeH36
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Mike Thank you very much for your wonderful words! What a pleasure to read your comments! I will naturally share your remarks with all our team We really feel glad to know that your stay here was terrific, and please don´t hesitate to contact us in the future for more information. Have an excellent day! Cynthia Chacón Reservations Departmen

Las Vegas, Nevada
Reviewed January 14, 2014

The place is charming, clean and friendly. The staff is amazingly helpful and speaks good english. They helped us with dinner directions, scheduled a massage for me (which the cost was under the estimated amount :) and helped us with not only tours but directions so we could drive on our own. I would highly recommend Hotel Casa De Aguila....

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Helpful?
Thank arasaysmile
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear client We are thrilled that you enjoyed staying with us. Thank you very much for sharing your impressions with us on Tripadvisor! Thank you as well for your wonderful comments on our staff and we were pleased to assist you with recomendations and directions. Don't hesitate to contact us in the future. Sicerely, Cynthia Chacon Reservations Department

Toronto, Canada
Reviewed December 29, 2013

This small hotel is located in a tastefully renovated historic house in the old city centre. Our room was very spacious and clean with big windows and a very comfortable bed with pristine white linens. It did overlook the street, so there was some street noise. Our only complaint is that the curtains barely darkened the room. The staff were...

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Helpful?
Thank Erica S
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Erica Thank you very much for leaving your wonderful comments on Tripadvisor! We were delighted that you enjoyed staying with us, and that you liked our brekafast and our common areas. Thanks for you time writing your opinion and we'll really take into account your comment about curtains. We'll be looking forward to welcoming you back soon! Sincerely, Cynthia...

Boston
Reviewed December 28, 2013

Comfortable, great location in the old city center (near restaurants, shopping, but not loud location), breakfast is included, beautiful historic restoration, and terrific service by staff (i.e. called restaurants for us, called taxis, made recommendations for daytrips, etc.). Only complaints - internet connection was impossible for most of our stay (three nights). Walls, etc. are thin so you can hear...

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Helpful?
Thank ericam1981
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Guest, First of all I would like to thank you so much for taking the time to share your comments on TripAdvisor regarding your stay in Casa del Águila. We were delighted to read that you had a wonderful stay and that you enjoyed our common areas and rooms. Moreover the good thing of being downtown is that you...

Reviewed December 24, 2013

It’s near the center of the city making it easy to go there and learn about it. The hotel is comfortable with good and clean rooms. Its only problem is that is has a very poor Wi-Fi that doesn’t work most of the time. Its price is adequate.

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Helpful?
Thank Alvaro A
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear ErickMedellin Thank you very much for sharing your comments on Tripadvisor following your recent stay at Hotel Casa del Aguila. It was a real pleasure to assist you. We were really concerned about your comment on the internet wifi connection. We truly apologize for this incident during your stay. The Internet company that supplies this service to us has...

Claremont, California
Reviewed December 21, 2013

A welcome respite at the end of a birding trip in Southern Ecuador, this lovely hotel was very comfortable and located just three blocks away from the historic center of Cuenca. Built in 1802 as a family home Casa del Aguila has several salons, an atrium and a patio for the delicious and varied breakfasts. The public areas are filled...

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Helpful?
Thank Karenmac44
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Karen Thank you so much for leaving your impression about the hotel. We were so glad to read your opinions and to know that your stay here was comfotable and that you enjoyed our decoration and service. We are looking forward to welcome you back soon and we wish you wish you a very Happy New Year. Kind regards,...

Cuenca, Ecuador
Reviewed November 23, 2013

I put up my friend and his family of three for 4 nights. Being in the rooms...the suit and a basic, I was truly impressed with the lodging. The old house has been beautifully redone in classic colonial style. The hotel actually meanders through various stair cases, floors, nooks, living rooms where you can get together for a cocktail before...

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Helpful?
Thank sfeddie
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Guest Reading these comments encourage us to give our best. Thanks for your important words on Tripadvisor, and for your recommendations! We lso thank you for your opinions about breakfast and the reservations procedure. I'll definitely let the hotel staff know about it. Finally we are glad that you have enjoyed are common areas. We hope you can come...

Quito, Ecuador
Reviewed November 21, 2013

A spectacular place, full of energy and wonderful sounds good in the center of Cuenca, near the Calderon Park, breakfast here is magical and peaceful, I love waking up in their rooms full of color and those beds as soft as long as we Cuenca staying here but we have not a good trip. We are a gay couple and...

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2Thank mrivadeneirab
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear M. Rivadeneria What an excellent way to start the day by reading your wonderful comments. We feel very glad to know that your stay was lovely and we thank you for your time writing those lines. We hope to have the pleasure to welcome you back in the near future. Sincerely, Cynthia Chacón Reservations Department

Reviewed November 7, 2013

A few blocks west from the parque Calderon, this hotel is a gem in Cuenca. The rooms are built around a central courtyard, tastefully furnished back to the colonial house it once was. The beds are the most comfortable we have slept in after 10months of travelling. super soft sheets give the impression of sleeping in clouds! Very good breakfast...

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Helpful?
Thank Stjohn and Clar... N
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Guest, Thank you very much for sharing your impressions of our hotel on TripAdvisor! It is a pleasure to read that you enjoyed the hotel and its location, and that you liked the decoration. Moreover we feel happy to know that you were very relaxed and thanks for your comments about breakfast. We hope to have the pleasure to...

Quito, Ecuador
Reviewed October 28, 2013

What an amazing experience we had this past weekend at this great little boutique hotel (attending a golf tournament). I give it an all 5 rating due to its perfect ambiance, great front - desk service, and perfect location. Service: they went the extra mile to make us feel at home, from early...I mean 5:30 am...breakfast, to extra pillows, complimentary...

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Thank AnaSoledad
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Is located in a pictorial colonial-style building, which takes us back to a time full of tradition and magnetism in Cuenca. Located in one of the most beautiful places of the Historical center, the most important attraction is the diversity of all elements spread in its common areas and the magnificent conservative details in its decoration, which provide a different personality to the hotel. ... more   less 

Additional Information about Hotel Casa del Aguila

Address: Mariscal Sucre 13 56 | between Juan Montalvo and Esteves de Toral, Cuenca 010150, Ecuador
Location: Ecuador > Azuay Province > Cuenca
Price Range: $63 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa del Aguila 3*
Number of rooms: 17
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cuenca
#5 Romantic Hotel in Cuenca
#9 Business Hotel in Cuenca
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Casa del Aguila staff and other travelers.
2 questions
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Guayaquil, Guayas, Ecuador
over a year ago

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Questions? Get answers from Hotel Casa del Aguila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“las habitaciones en el patio de atrás son las mejores”
 of 5 bubbles mrivadeneirab, 1 week ago | Read review
“I liked the upstairs balcony room. Also, ask for a heater if the weather is chilly.”
 of 5 bubbles PamelaRandi, Jan 21, 2017 | Read review
“I liked the rooms in the middle, and one in the rear on had a view”
 of 5 bubbles WJD_CO, Oct 25, 2016 | Read review
“rooms on the last floor with a nice !”
 of 5 bubbles eloisec771, Aug 25, 2015 | Read review
“We only saw one room #16 but #18 was in such a nice spot I wish we could have seen it!”
 of 5 bubbles Tegge, May 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question