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Gran Hotel

Traveler (22)
Room & Suite (11)
Dining (6)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Room service
Bar/Lounge
Concierge
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Quaint
Classic
HOTEL CLASS
72Reviews
1Q+A
10Room tips
Traveler rating
  • 19
  • 32
  • 9
  • 6
  • 6
Time of year
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Popular mentions
If you need an American style hotel and amenities, don't come here. This place and it's staff are Old World class. We moved in upstairs around the open courtyard and had our own private party. Yes, the WiFi is not good, the TV is in Spanish, but this is Ecuador. The
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We arrived late to the Gran Hiteland the reception was cold. The man who was behind the desk was scary and did not smile and he was also the porter and served breakfast. The room was equipped with a large screen TV which my husband repaired and a lumpy uneven floor. The mattress
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Fantastic lunch for $3.50, two options to choose from. The chicken soup was very tasty and not salty, which was nice. Decent potato salad served with the hamburgesa. The hamburger was very flavourful. Garden setting of the dining room is very pleasant.
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The female staff were excellent and extraordinarily helpful and kind. Not so the male staff who were somewhat indifferent. The bed was very comfortable and warm. Wifi was a problem as there was little to no connection. If you have to ask for the hot water to be turned on
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I didn't have a good experience here. Came in very tired after a week of traveling elsewhere in Ecuador. The lady at the desk guided me to a small, dark room in the far corner of the courtyard on the 1st floor. I didn't have my wits about me otherwise I would never have accepted
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Previous
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"Stay upstairs and away from the restaurant."
"Any room upstairs"
"Don't know much more"
"Ground floor rooms got a bit noisy when the restaurant was full, although we didn't stay up top so I can't say if the sound carried up there also. It is an open courtyard so they might all be the same."
"If you like to sleep later, try for a room away from the TV in the courtyard."
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12
PRICE RANGE
$23 - $74 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorAzuay ProvinceCuenca
NUMBER OF ROOMS
23
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