Let's start with the positive. The rooms are beautiful and I absolutely loved the bath tub at the big windows overlooking Quito. Arrival in our room was great: there was even a hot water bottle to lay comfortably in bed with. Amazing right? Unfortunately, it all started going…
One problem arose regarding our car service but was handled very well by concierge Edwin. He exercised understanding and good judgment and common sense. Excellent service by Fransisco in bar and dining room
Very productive stay in Quito thanks to great location, great personnel and excellent property maintainence. City transportation also available with great cars and even bilingual drivers. Fast check in and check out.
Stayed there on the way to flying to the Galápagos Islands.Modern hotel,rooms are spacious,nice little restaurant/bar and ideally situated for access to outside restaurants.Staff friendly even though the language barrier was a bit difficult at times.
Great place to start your visit to Quito! Stayed here around Christmas and the decor was lovely. Everything we wanted was either there or arrived promptly after a call to the desk. Food and service at the restaurant was great and interesting mix of Ecuadorian and Western dishes.…
"If you get a front hotel room it could be noisy if celebrations are going on"
"We're heavy sleepers and our room faced the main street and we weren't bothered."
"Corner room on floors 7-9. There is a rooftop bar which may get noisy on weekends if you are up high."
"The windows are floor to ceiling but not double pane. Some car alarms early evening and general traffic."
"Avoid rooms on floor 12, unless you like disco in your room."