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Hotel Plaza Grande

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Hotel Plaza Grande
Hotel Plaza Grande
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250 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Quito, Ecuador
Level Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 19, 2016

My ceviche (the most complete one on the menu) was absolutely inedible. It had guacamole and tree tomato and so many things in it that it tasted like vomit. There was also something fermented in it, the taste was just so bad!! All of this for $20!!!

Helpful?
Thank LilyRoseUIO
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear guest, Thank you for your comment. We will check and take action over your issue and promise to keep improving ourselves to better assist you! More 

Pacifica, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 19, 2016

The Plaza Grande is excellent in every way. The rooms are large and beautifully furnished. The location could not be better (on the Plaza Grande). Even though we had a room on the street side, we had no problems with noise and enjoyed the view. The staff was friendly and helpful and we were greeted with a welcoming drink. We... More 

Helpful?
Thank TheTruthIsOutThere50
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear guest, Thank you for your comment. We are very pleased to know you enjoyed your stay with us, hoping we can host a future stay in Quito. It is an honor to serve our guests at the highest standards. More 

Austin, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 5, 2016

What a place. A home for a king, made into a hotel for the rest of us. Excellent service, accommodations, food and location. Yes, it's pricey, but you get what you pay for. Breakfast included and that was superb!! Would recommend highly. 1 of the only 2 5+star hotels in Quito. I see why now that I've stayed here.

Helpful?
Thank brandikat23
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Thank you for your comment. We are glad you enjoyed your stay with us, it is always a pleasure to serve our guest and make you feel home away from home. We hope we can host a future stay in Quito and promise to keep improving ourselves to better assist you! More 

Denver, Colorado
Level Contributor
12 reviews
5 of 5 stars Reviewed July 30, 2016

Our guide mentioned to order the ice cream at this hotel. We looked at the menu and saw how expensive it was but decided to go another day and ordered it. If going to Quito this is a one time event for a family. It all has to do with the presentation of the ice cream to the table.

Helpful?
Thank blaeks
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear guest, Thank you for your comment. We always try to keep improving ourselves to better assist you during your experience with us! More 

Chicago, Illinois
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 28, 2016 via mobile

We traveled to Quito in June and I feel terrible that I am just getting around to writing this review. If you have done any research, you know that this is in the absolute heart of old town. The hotel and area are beautiful and the architecture is as lovely as you get in Quito. It is right in the... More 

Helpful?
Thank shaumie
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear Shaumie, Thank you for your comment. We will check and readjust actions regarding all of your observations. We are glad you enjoyed your stay with us. We hope we can host a future stay in Quito and promise to keep improving ourselves to better assist you! More 

Lima, Peru
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2016

My wife and I spent six days as guests at this hotel. It is one of the best 5 Star hotels at which we have ever stayed. From the incredible Ana Marie at the front desk, to the servers in the two restaurants to the doormen who hustled to hold the door each time we left or entered and calling... More 

Helpful?
Thank JackVcr
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear Jack, Thank you for your comment. It is a pleasure for us to serve our guests at the highest standards. We are glad we are part of history and of being one of the leader boutique hotels in South America. It would be an honor to host you again! More 

Miami, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2016 via mobile

Beautiful hotel in the heart of Quito, amazing views of the Plaza de la Independencia, The Cathedral and the panecillo, if you are there on a Monday morning you will experience quite an over the top change of the presidential guard. The cafe at the hotel has good food and great service and an amazing artisanal beer. The suites are... More 

Helpful?
Thank ManuMantilla
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear Manu, Thank you for your comment, we are glad we are part of history and of being one of the leader boutique hotels in South America. It would be a pleasure to host you again! More 

Quito, Ecuador
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 9, 2016

We arrived at 10:00PM with a party of 13 after an incredible concert. The staff quickly accommodated us and made sure that every was perfect. The meal was prepared quickly and the food delicious. Overall A+++++++ and was the perfect ending for an evening with friends.

Helpful?
Thank john m
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear John : Thank you for your comnetario , we are pleased to know that our service and the food was the best . We expect a visit by you . Regards More 

Oklahoma City, Oklahoma
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2016

Stayed here 5/12/15 on the first couple of nights of our honeymoon headed to Galapagos. Great location and exceptional service. They opened up the restaurant early the morning we left so we would have a good meal. We were greeted at 2 am when we arrived with treats and a bottle of wine, roses everywhere. Location phenomenal for walking around... More 

Helpful?
Thank caitlinlydia
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear What a pleasure to know that we were part of their honeymoon , and our hotel was to your liking , we are at the orders on your next visit. Best regards and congratulations More 

Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 7, 2016

Had a beautiful lunch today at the Plaza Grande. The staff were great, the service was wonderful. The food was excellent with local flavours, both the sea bass & chicken were great. Local table snacks were served. I recommend.

Helpful?
Thank Sharon J
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear Sharon : It was a pleasure to serve , we are at the orders on your next visit, I commented that our menu is new. What a pleasure to know that pleases More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Plaza Grande rises above Quito's central square, known as the Plaza de la Independencia. It was one of the first hotels ever constructed in the capital, and has been extensively renovated and remodeled to become the finest boutique hotel in the city. It is the ideal place from which to explore the wonders of this timeless city. Quito was declared a UNESCO "World Heritage Site" in 1978, thanks to its historic center, which is the largest and best preserved in Latin America. The colonial center of the Franciscan city of Quito is a treasure trove of baroque art and architecture, including buildings, churches, monasteries and narrow streets that reflect Ecuador's unique blend of indigenous and Spanish cultures. ... more   less 

Additional Information about Hotel Plaza Grande

Address: Garcia Moreno N5-16 | Chile, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $333 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Plaza Grande 5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Plaza Grande Hotel
Hotel Style:
#3 Romantic Hotel in Quito
#7 Family Hotel in Quito
#8 Business Hotel in Quito
#11 Spa Hotel in Quito
#13 Luxury Hotel in Quito
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