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Hotel Plaza Grande

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Hotel Plaza Grande
Hotel Plaza Grande
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260 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Seaford, United Kingdom
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 5 days ago NEW

I had already visited the old town of Quito when I returned to this hotel. It is sited on what I would describe as the main square in Quito and it was a haven for me. I had just spent 4 days in the Rain Forest of Ecuador and I was so pleased to return to a hotel of this... More 

Helpful?
Thank disappointed186277
Hamburg, Germany
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW

We used this hotel as a home base in Quito and ultimately had three separate stays in this hotel after having visited other parts of Ecuador in between. In all cases, every detail was impeccable. The level and quality of service is comparable with the best hotels that I have ever stayed. Upon arrival, we were greeted with a welcome... More 

Helpful?
Thank Jason H
Seattle, Washington
Level Contributor
3 reviews
Reviewed 2 weeks ago via mobile

What a treat!! We stayed here for two nights at the end of a 2 week trip and it was pure luxury. Just what we needed. Huge, beautiful rooms and bath. Suuuuper comfortable bed. Staff is amazing. So nice and helpful. It's Located in the main plaza in the historical center. It's a bit noisy during the day but we... More 

Helpful?
Thank Redtraveler02
Ely, Nevada
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 17, 2016 via mobile

What a great hotel experience! Literally right on the plaza square, walking distance to beautiful, historic downtown cathedral and churches, government buildings and the social center. The hotel has a nice restaurant or there are many others close by. I can't say enough about the service here. It was exceptional. We needed to find a clothing store and the bellman... More 

Helpful?
Thank Angela D
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear Angela, Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future! More 

Bloomfield Hills, Michigan
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 13, 2016

What a find. We were booked here through Alexander and Roberts, and they know how to pick hotels! A magnificently restored colonial building by the Swiss Hotel Group. Perfect setting on the Plaza Independencia. The lobby is small and intimate, the centerpiece being a round table with a vase of 100 perfect roses. Service is impeccable. Our junior suite was... More 

Helpful?
1 Thank DrG48301
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear guest, Thank you for your comment. We are very pleased to know you enjoyed your stay with us, hoping we can host a future stay in Quito. It is an honor to serve our guests at the highest standards. More 

Quito, Ecuador
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 19, 2016

My ceviche (the most complete one on the menu) was absolutely inedible. It had guacamole and tree tomato and so many things in it that it tasted like vomit. There was also something fermented in it, the taste was just so bad!! All of this for $20!!!

Helpful?
Thank LilyRoseUIO
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear guest, Thank you for your comment. We will check and take action over your issue and promise to keep improving ourselves to better assist you! More 

Pacifica, California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 19, 2016

The Plaza Grande is excellent in every way. The rooms are large and beautifully furnished. The location could not be better (on the Plaza Grande). Even though we had a room on the street side, we had no problems with noise and enjoyed the view. The staff was friendly and helpful and we were greeted with a welcoming drink. We... More 

Helpful?
Thank TheTruthIsOutThere50
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear guest, Thank you for your comment. We are very pleased to know you enjoyed your stay with us, hoping we can host a future stay in Quito. It is an honor to serve our guests at the highest standards. More 

Austin, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 5, 2016

What a place. A home for a king, made into a hotel for the rest of us. Excellent service, accommodations, food and location. Yes, it's pricey, but you get what you pay for. Breakfast included and that was superb!! Would recommend highly. 1 of the only 2 5+star hotels in Quito. I see why now that I've stayed here.

Helpful?
Thank brandikat23
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Thank you for your comment. We are glad you enjoyed your stay with us, it is always a pleasure to serve our guest and make you feel home away from home. We hope we can host a future stay in Quito and promise to keep improving ourselves to better assist you! More 

Denver, Colorado
Level Contributor
12 reviews
Reviewed July 30, 2016

Our guide mentioned to order the ice cream at this hotel. We looked at the menu and saw how expensive it was but decided to go another day and ordered it. If going to Quito this is a one time event for a family. It all has to do with the presentation of the ice cream to the table.

Helpful?
Thank blaeks
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear guest, Thank you for your comment. We always try to keep improving ourselves to better assist you during your experience with us! More 

Chicago, Illinois
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 28, 2016 via mobile

We traveled to Quito in June and I feel terrible that I am just getting around to writing this review. If you have done any research, you know that this is in the absolute heart of old town. The hotel and area are beautiful and the architecture is as lovely as you get in Quito. It is right in the... More 

Helpful?
Thank shaumie
Supervisor M, Director de Relaciones con Clientes at Hotel Plaza Grande, responded to this review

Dear Shaumie, Thank you for your comment. We will check and readjust actions regarding all of your observations. We are glad you enjoyed your stay with us. We hope we can host a future stay in Quito and promise to keep improving ourselves to better assist you! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Plaza Grande rises above Quito's central square, known as the Plaza de la Independencia. It was one of the first hotels ever constructed in the capital, and has been extensively renovated and remodeled to become the finest boutique hotel in the city. It is the ideal place from which to explore the wonders of this timeless city. Quito was declared a UNESCO "World Heritage Site" in 1978, thanks to its historic center, which is the largest and best preserved in Latin America. The colonial center of the Franciscan city of Quito is a treasure trove of baroque art and architecture, including buildings, churches, monasteries and narrow streets that reflect Ecuador's unique blend of indigenous and Spanish cultures. ... more   less 

Additional Information about Hotel Plaza Grande

Address: Garcia Moreno N5-16 | Chile, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $398 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Plaza Grande 5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Plaza Grande Hotel
Hotel Style:
#3 Romantic Hotel in Quito
#7 Family Hotel in Quito
#8 Business Hotel in Quito
#10 Spa Hotel in Quito
#12 Luxury Hotel in Quito
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Plaza Grande staff and other travelers.
2 questions
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Los Angeles, California
7 months ago
Isle of Palms, South Carolina
over a year ago

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Questions? Get answers from Hotel Plaza Grande staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and get a room that is not on the street (Moreno). That's the only drawback. Can be noisy.”
 of 5 bubbles brandikat23, Aug 5, 2016 | Read review
“Location! Right in the center of the historical district.”
 of 5 bubbles caitlinlydia, Jul 7, 2016 | Read review
“Away of the main street, night activities and huge bells”
 of 5 bubbles MaCris1411, Jun 18, 2016 | Read review
“If you need quiet, ask for a room at the back. If you want action, stay at the front, on the plaza.”
 of 5 bubbles 276dennisi, Jun 2, 2016 | Read review
“Room with view to the city square”
 of 5 bubbles 149andreaw, May 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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