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Hotel San Francisco de Quito

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Hotel San Francisco de Quito
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317 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Washington, DC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

If you're looking to stay in the heart of the old city/Colonial Quito, this hotel has a great, central location. The garden area/lobby is very quaint. We stayed in a triple room with my 5 yo daughter and my best friend. The pictures online of the spacious triple room were deceiving. Ours was much smaller and cramped, with no windows.... More 

Helpful?
Thank Pavia98
Management response:

Dear Guest, Thanks for your comments. Since our house is one of the 5 oldest in Quito, it's not possible to have all the rooms with windows to the street, so what we have it's some rooms with internal windows, toward our patios. that's the case of your room, sorry you didn't like it, when we have availability we can... More 

Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed for two nights at the San Francisco hotel. Although the location is perfect, in the centre of the city, the rest is quite mediocre for the price. The rooms do not have Windows, are very noisy and are quite old. The bathroom is ok but the pressure of the shower is not sufficient. The breakfast is very bad... More 

Helpful?
Thank Dorian B
Management response:

Dear Guest, Thanks for your comments, we really appreciated them and take them into account to improve! Some of the rooms don't have windows to the street only inside windows, that's because this house is a colonial house, in that time people didn't really like to show themselves, so we don't have too many windows or balconies to the outside,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel service was excellent. Loved the room and the furniture. Very clean and well placed. The receptionist was very welcoming. Great location. Overall it was an amazing experience. Totally recommend the hotel and we would definitely stay in it if we visit the area again.

Helpful?
1 Thank Bader A
Management response:

Dear Guest, Thanks for taking the time to write about us. We are glad to know you had a good time with us. Thanks again! More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My girlfriend and I really enjoyed this place. Colonial style with special charm. Great location close to many of the sights you don't want to miss. Staff was very helpful in guiding us to the obvious and to some hidden highlights. Communication was easy and value for money was good. Don't miss the breakfast, well worth it!

Helpful?
Thank Jan Z
Management response:

Dear Guest, Thanks for your comment, we are really happy to know you had a great time with us. Kind regards, More 

Boston, Massachusetts
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The best part of this hotel is the location. It's centered in the historic center. It's not the cheapest for what you get, but the location is excellent. I arrived late at night, which wasn't a problem; but there was supposed to be a letter for me at the front desk with instructions on what was going to happen the... More 

Helpful?
1 Thank UDFlyer98
Management response:

Dear Guest, Thanks for your comment, we really appreciate it. About the window in the hall way, problem is solved now, thanks to your comment we put curtains in that window to avoid the light. About neighbor's music, we just sent a letter to him to ask to keep it down. Kind regards, More 

Portland, Oregon
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 18, 2016

Arrived at 11 pm from the US for two nights before heading down to the Amazon basin. Big gate on the front, which all the shops and hotels have in this area. As you enter the foyer into the courtyard, you realize that this is something special, architecture is very colonial and the building is old. English can be a... More 

Helpful?
Thank Mark B
Management response:

Dear guest, Thanks for taking the time to write about our Hotel, all your comments are important for us. we are happy to know you liked our Hotel! More 

Brussels, Belgium
Level Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed July 12, 2016 via mobile

This is not a 4 star hotel but it is well located, has a nice patio and plenty of rooms. Our rooms were clean and all functioned well but it is certainly a bit old. Also wifi is slow and does not reach all rooms. Don't forget to go to the top and look over Quito. Breakfast is indeed rather... More 

Helpful?
1 Thank TheFoxies
Management response:

Dear Guest, Thanks for your comments. We are a 3 star Hotel located in one of the oldest houses in Quito which was kept as original, since the walls are more than 1 meter wide we don't guarantee WiFi in all rooms, but we do guarantee WiFi in all our social areas. We really appreciated your comments! More 

Wairoa, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

Great location and beautiful old building. Good old town location and value for money . However, very noisy and problems with too much light at night. V ery basic breakfast. Very clean and safe though.

Helpful?
1 Thank DMT19263
Management response:

Dear guest, Thanks for your comments, it really helps us to improve our service. In action to your comment, we put curtains in some windows to avoid the light you mentioned and also we hired a company who is putting next week anti noise doors and windows to avoid street noise. Thanks again! More 

Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

My son and I spent a night in quito and wanted a centrally located, charming and safe hotel. We got just that! It's located a block away from some of the nicest churches and museums in the old town. Also, a very convenient super market right next door for water and snacks. The courtyard is lovely and welcoming. Very cozy,... More 

Helpful?
1 Thank orna s
Management response:

Dear guest, Thanks for your review. We are happy to know you had a good time with us and liked our Hotel. Thanks for the suggestion about the tiles, we are always working on maintenance of the Hotel, but sometimes time is short, we are sorry for any inconvenience that could cause. Kind regards, More 

Rochester, New York
Level Contributor
92 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed June 5, 2016

stayed her for four nights.....2 nights before and 2 nights after a tour with Intrepid..travel....very good location.......nice hotel..........paid $47 per night for the extra nights before the tour. room was OK......no windows to the outside......had hot water...nice lobby........wifi worked very good in the lobby....so so in the room.....only one computer in the lobby worked.......breakfast was weak........after we left for four... More 

Helpful?
1 Thank mike K
Management response:

Dear Mike, I answered to your opinion 4 weeks ago but it doesn't appear here in the Web, so I just wanted to answer again in case you didn't receive the answer. As we told you our storage room has security cameras so it's impossible something get lost from there, anyway I personally took the time of watching the camera... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Quito's Colonial downtown area is the largest and best preserved architectural space in all the Americas and was designated by UNESCO as a World Cultural Heritage Site. Surrounded by this wealth of culture, history and tradition is the Hotel San Francisco de Quito, located in a XVII century colonial house, which was restored carefully, keeping all its original details. Our recently renovated rooms are completed equipped with private bathroom, television with cable TV, telephone and permanent hot water. Our spacious common room offers free Internet and WiFi. "Camino Real" Restaurant. Laundry service. Safety boxes. Luggage storage service. It also counts with an inspiring viewpoint "Balcón Quiteño" up to 25 meters high where you can appreciate the beauty of the old and charming city, taking you into a journey through colonial century. We offer single, double, triple and quadruple rooms, also suites. ... more   less 

Additional Information about Hotel San Francisco de Quito

Address: Sucre Oe3-17 y Guayaquil | Historical Old Town, Quito EC170130, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $68 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Francisco de Quito 3*
Number of rooms: 32
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