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Hotel Reina Isabel

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636 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Vancouver, BC
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I took some time to figure out where to stay in this city between a Galapagos tour and a country tour. Chose this for the location, which turns out to be the best ever. Amazonias Av is so-so but Reina Victoria is 2 blocks away and it's pretty lively with restaurants and bars within walking distance. The big tourist handicraft... More 

Helpful?
Thank stopoverqueen
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear stopoverqueen, we are glad that you chose the Reina Isabel to spend your holiday and as we see you have not been betrayed. Believe us, we would have loved to have you longer here in the Hotel as we love our job and do everything posible that our guests feel like home....well, have to say it worked as you... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Location: excellent, right on the edge of Mariscal, safe and not right in the loud centre. Gym: best hotel gym I've seen in a very long time Breakfast: excellent buffet range with eggs and fresh fruit and pretty much anything you want Staff: wonderful, all speak perfect English Wifi: faster than at home in Melbourne Room: clean, spacious, quite etc... More 

Helpful?
Thank Simon F
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Simon F, thank you for taking your time to leave us such a great comment on Tripadvisor and we are happy to hear that you had a great stay with us. We are very proud of our new Gym. It is completely renovated and has the newest machines available for our guests free of cost. Our breakfast selection gives... More 

Haifa, Israel
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Maybe I'm bribed - since we came for 6 nights, we were upgraded to a suite. But even on the way to the suite we noticed the luxerious seating areas, the multi elevators to, each part of the hotel rooms and the general look of a prestigious hotel. The suite was really great - spacious and well decorated, including a... More 

Helpful?
Thank Meir N
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Meir N, we are happy to hear that you had a great stay with us and that you enjoyed some fabulous holiday having been upgraded to one of our spectacular Suites. As we are always working hard to satisfy the needs of our customers we will have a word with the Restaurante Manger to see if we can include... More 

Level Contributor
112 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay in this hotel for three days. It was not the first time, but it looks like everytime is better: they have a renovated area, all the employees are very friendly, the restaurant is good and the rooms are very spacious and comfortable. Also the position is good compromize (between the center and the airport

Helpful?
1 Thank Lollo A
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Lollo A, thank you for your great comment on Tripadvisor. It is nice to hear that you are one of our frequent visitors who enjoys every stay more and more. Hopefully, you won´t take too long to visit us again, you know that we love welcoming you back! Kind regards, The Reina Isabel Team More 

Los Cabos, Mexico
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The entire hotel is very modern and fancy. The nice door man smiled and greeted us as we arrived and helped carry our luggage to the front desk for check in and finally to our suite. The lobby area was super nice and clean!! The location is perfect!! You are about 2-3 blocks away from the bars and restaurants at... More 

Helpful?
1 Thank vacationstore
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear vacationstore, thank you for taking your time to leave us such an excellent comment on Tripadvisor. We are glad to hear that you enjoyed every minute of your stay and that you had some spectacular views from one of our suites on the top floor. Our employees do care a lot about the well-being of our guests, if it... More 

Sheffield, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights in a suite, which was a free upgrade on the double room we'd booked. The room was large, clean and quiet and included a whirlpool bath! Location was good, close to restaurants, bars, your companies etc. and the staff (who spoke good English) were very helpful with taxis and restaurant suggestions (go to "Fried Bananas").... More 

Helpful?
1 Thank Emilie4eva
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Emilie4eva, thank you very much for taking your time to leave us such a great comment on Tripadvisor. We are happy to hear that you could enjoy your stay in one of our free upgraded suites with jacuzzi and that our bilingual staff could make your stay most comfortable, helping you with restaurants and information about the city. Hope... More 

Lakewood, Ohio
Level Contributor
107 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a 5 star hotel for Quito though perhaps in the US it would be 4 star. Nonetheless, this is quality hotel, and US Americans will feel at home and be provided with every amenity they are used to back home. The staff are friendly, and as other reviewers have mentioned fluent in English. It is somewhat pricey by... More 

Helpful?
2 Thank OhioScot
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear OhioScot, thank you very much for your great comment on Tripadvisor. We are very proud to hear from you that you think of us as a 5 star Hotel and we are also happy to hear that our bilingual staff could make your stay most comfortable. We all hope that it has not been your last stay with us... More 

Vilnius, Lithuania
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel Reina Isabel is located in a nice neighborhood. It seemed quite safe. The taxis did not gouge me when I ventured out to see the sights. The tour agency across the street was very accommodating. There was plenty of shopping and many restaurants all around. Altogether, Hotel Reina Isabel is well-located. The staff was probably the nicest part of... More 

Helpful?
2 Thank Reyjw
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Reyjw, thank you for taking your time to leave us such a nice comment on Tripadvisor. We are glad to hear that you enjoyed every minute of your stay and that our staff made your holiday most comfortable. As you may have seen, our hotel finds itself at the very moment under renovation and we are still unsure about... More 

Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2016

I spent around 5 weeks here on my second trip to Quito. It is very nice, English fluent staff, clean rooms, great restaurant (a bit pricy but delicious), and would recommend it highly. I stayed here rather than the Bernard Hotel because they have a gym. My only slight criticism would be that the gym closes from 1:30 to 5:30.... More 

Helpful?
3 Thank stevekastl
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear stevekastl, thank you for your excellent comment on Tripadvisor. We are glad to hear that our bilingual staff could make your stay most comfortable and that you enjoyed also our restaurant and gym. At the moment we are working on new opening hours as recently we opened the new gym and are still a little bit short on staff,... More 

Brighton, Colorado
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 19, 2016

Very nice hotel. Location was close to shopping. Old Town was very nice and interesting. They had very good breakfast every morning. Rooms clean and comfortable. Got great service from the staff. Taxi service was very good and reasonably. Would recommend this to my friends.

Helpful?
2 Thank 231wb
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear 231wb, thank you so much for taking your time to leave us such a great comment on Tripadvisor. It is great to hear that our staff could make your stay most comfortable and we all hope to see you again soon Kind regards, The Reina Isabel Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
This chic hotel with spa and gym facilities is in the heart of the lively Mariscal district. All rooms have city views and free Wi-Fi. Massage sessions can be booked. At Hotel Reina Isabel guests can relax in the sauna room or visit El Ejido Park, 6 blocks away. Quito's historic center is 4.8 km away. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. A american breakfast with regional jams, bread and coffee can be enjoyed daily. Lumo Restaurant offers international cuisine and room service. Argento Lounge bar serves after-dinner drinks. Shuttle service to Mariscal Sucre Airport, can be arranged. ... more   less 

Additional Information about Hotel Reina Isabel

Address: Av. Amazonas N-23-44 y Veintimilla, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $77 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Reina Isabel 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Reina Isabel Hotel
Hotel Style:
#4 Spa Hotel in Quito
#11 Family Hotel in Quito
#14 Romantic Hotel in Quito
#20 Business Hotel in Quito
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