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Hotel Reina Isabel

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624 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Lakewood, Ohio
Level Contributor
107 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a 5 star hotel for Quito though perhaps in the US it would be 4 star. Nonetheless, this is quality hotel, and US Americans will feel at home and be provided with every amenity they are used to back home. The staff are friendly, and as other reviewers have mentioned fluent in English. It is somewhat pricey by... More 

Helpful?
Thank OhioScot
Vilnius, Lithuania
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel Reina Isabel is located in a nice neighborhood. It seemed quite safe. The taxis did not gouge me when I ventured out to see the sights. The tour agency across the street was very accommodating. There was plenty of shopping and many restaurants all around. Altogether, Hotel Reina Isabel is well-located. The staff was probably the nicest part of... More 

Helpful?
1 Thank Reyjw
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Reyjw, thank you for taking your time to leave us such a nice comment on Tripadvisor. We are glad to hear that you enjoyed every minute of your stay and that our staff made your holiday most comfortable. As you may have seen, our hotel finds itself at the very moment under renovation and we are still unsure about... More 

Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent around 5 weeks here on my second trip to Quito. It is very nice, English fluent staff, clean rooms, great restaurant (a bit pricy but delicious), and would recommend it highly. I stayed here rather than the Bernard Hotel because they have a gym. My only slight criticism would be that the gym closes from 1:30 to 5:30.... More 

Helpful?
1 Thank stevekastl
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear stevekastl, thank you for your excellent comment on Tripadvisor. We are glad to hear that our bilingual staff could make your stay most comfortable and that you enjoyed also our restaurant and gym. At the moment we are working on new opening hours as recently we opened the new gym and are still a little bit short on staff,... More 

Brighton, Colorado
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Location was close to shopping. Old Town was very nice and interesting. They had very good breakfast every morning. Rooms clean and comfortable. Got great service from the staff. Taxi service was very good and reasonably. Would recommend this to my friends.

Helpful?
1 Thank 231wb
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear 231wb, thank you so much for taking your time to leave us such a great comment on Tripadvisor. It is great to hear that our staff could make your stay most comfortable and we all hope to see you again soon Kind regards, The Reina Isabel Team More 

Leduc, Canada
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 4 nights and loved it. The staff was amazing and helpful as this was our first time in Quito. We will definitely return to this hotel on our next visit. We needed a personal driver to take us to Banos and they found us an wonderful driver that came back to get us... More 

Helpful?
1 Thank Dance2Cuba
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Dance2Cuba, it has been a pleasure for us to make your first time in Quito an amazing experience. We are glad to hear that you enjoyed every minute of your stay and that we will definetly see you again! Kind regards, The Reina Isabel Team More 

Ibarra, Ecuador
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was exactly what we were looking for in Quito. It's very nice, clean, safe, and secure. It is found near the central of the city, as well as the center of things to do. It was a great place to work out of and to have our tours leave from. The price wasn't bad either, not to mention... More 

Helpful?
1 Thank Cody C
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Cody C., thank you very much "amigo" for this great comment. We are glad that you could enjoy one of our free upgrades and that you spent a great time with us. Hopefully we will see you soon again in Quito! Kind regards, The Reina Isabel Team More 

Denver, Colorado
Level Contributor
159 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is great, shopping and restaurants in area, great staff, nice in-house restaurant. Comfortable room and bed, reasonably quiet though some late night street noise on Sat. night. Staff friendly and helpful. Excellent security. Great breakfast (included). We would stay there again.

Helpful?
1 Thank Ixchen
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Ixchen, Thank you for your nice review on Tripadvisor and the great comment about our staff and restaurant. Hopefully it has not been your last visit. We would love welcoming you back. Kind regards, The Reina Isabel Team More 

Boquete, Panama
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is very well located. The rooms are very very quiet. Comfortable and clean. We really liked that the floors were not carpets. The breakfast is basic but good. The gym is very nice. Opening hours are a bit crappy. It closes between 1 pm and 5pm and the sauna and Turkish bath we could not use because it's open... More 

Helpful?
1 Thank Alex P
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Alex P., we are glad to hear that you spent a great time with us and we like to give you a big thank you for your great comment on Tripadvisor. Nearly all our rooms a remodelled and also the lobby and the gym have been taken care of. We are sorry to hear that you could not use... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel 4 nights july 2016 , great clean hotel and staff very friendly and speaks very well English , centrally located close to Mariscal/ Foch street , the entertainment center of Quito and still not noisy during the weekend and close also to the artisan market on G Washinton Av , restaurant gives good service and... More 

Helpful?
1 Thank Waldo M
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear Waldo M, thank you for taking your time to leave us such a great review on Tripadvisor. We are glad that you enjoyed your stay with us and that our staff made your holiday as comfortable as possible. Hope it has not been your last visit as we would love to welcome you back. Kind regards, The Reina Isabel... More 

Glasgow, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel with friendly , helpful staff . It is situated in one of the main roads in Quito yet the room was very quiet . We were upgraded to a suite at no extra cost . The room was well equipped with cable tv , fridge ( empty so we could fill it with our own... More 

Helpful?
1 Thank dannyg50
ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel, responded to this review

Dear dannyg50, we are all happy to hear that you spent a great time with us and that you especially could enjoy one of our free upgrades to a superiour suite with view to the Andes. The reception is always willing to help, not only with information about the city, but also in printing documents. Also, we will have a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
This chic hotel with spa and gym facilities is in the heart of the lively Mariscal district. All rooms have city views and free Wi-Fi. Massage sessions can be booked. At Hotel Reina Isabel guests can relax in the sauna room or visit El Ejido Park, 6 blocks away. Quito's historic center is 4.8 km away. Air-conditioned rooms at Reina Isabel are elegantly styled with parquet floors, upholstered chairs and an earth-toned palette. The suites have iPod docking stations and some of them have hot tubs. A american breakfast with regional jams, bread and coffee can be enjoyed daily. Lumo Restaurant offers international cuisine and room service. Argento Lounge bar serves after-dinner drinks. Shuttle service to Mariscal Sucre Airport, can be arranged. ... more   less 

Additional Information about Hotel Reina Isabel

Address: Av. Amazonas N-23-44 y Veintimilla, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $80 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Reina Isabel 3.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Reina Isabel Hotel
Hotel Style:
#4 Spa Hotel in Quito
#11 Family Hotel in Quito
#14 Romantic Hotel in Quito
#20 Business Hotel in Quito
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