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Hotel La Cartuja

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#38 of 112 Hotels in Quito
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel La Cartuja
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167 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Melbourne, Australia
Reviewed 5 days ago NEW

This hotel is simple, but it has a real charm about it. It's not your average corporate hotel with no personality. The staff are incredibly friendly and always eager to help. We stayed for 2 weeks and they knew we were getting a bit bored of the standard eggs and fruit breakfast, so they occasionally made us local breakfast dishes...

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Helpful?
Thank Lindles_88
miriam25, Manager at Hotel La Cartuja, responded to this review

Thank you for your visit and your time to write us this feedback, we always try to satisfy every client, hope you come back again

Reviewed 6 days ago NEW

Nice old place filled with character and friendly hosts. A group of 6 of us stayed a total of 4 nights on two separate occasions. There is no bar, no air conditioning and no heat but none of this was missed. Neighborhood felt safe and it was relatively quiet. I would recommend. The rooms vary in size considerably but none...

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Helpful?
Thank Brad C
miriam25, Manager at Hotel La Cartuja, responded to this review

Thank you for taking the time to write us your feedback, we appreciate your recommendation and hope to have you in the hotel again

Reviewed January 10, 2017

I and my family stayed at the Cartuja Hotel a very beautiful place near the historical center and the square foch, The staff excellent and friendly, my flight arrived very late and at the Hotel they were waiting for us, we are planning to return to Ecuador and to stay in the Cartuja,

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Helpful?
Thank Jeffrey A
miriam25, Manager at Hotel La Cartuja, responded to this review

Thank you for your time to give us this comments, that motivate us even more to keep doing of what we love to do, hope to have you here again the in the near future .

London, England, United Kingdom
Reviewed January 9, 2017 via mobile

Stayed here as part of our Intrepid tour before & after Galápagos, we ended up staying a few extra nights. 2km walk to old town of Quito, 1km to La Mariscal with lots of restaurants. Less than 1 km to super market. Parks just down the road. Very clean and tidy with nice courtyard to relax in. Wifi good. Staff...

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Helpful?
Thank Daniella F
miriam25, Manager at Hotel La Cartuja, responded to this review

Thank you for your feedback, I hope you returm to la Cartuja

Port Melbourne
Reviewed January 7, 2017 via mobile

Staff were angry and possibly overworked and unavailable. We were not informed of wifi. Night staff disappeared without trace. Someone was sleeping on a sofa in the lounge with a blanket over their head! Was that the 24 hour service? There was no drinking water provided and only one clean glass and after drinking the water from the tap we...

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Helpful?
Thank Rstar14
miriam25, Manager at Hotel La Cartuja, responded to this review

Dear customer, We appreciate that you took your time to give us your feedback about your stay at our Hotel and we are very sorry to hear that you had this inconvenient with us. We take the customer service VERY seriously and I'm on shock about this comment, we have been managing this business almost 10 years and we did...

Huddersfield, United Kingdom
Reviewed January 5, 2017

Excellent staff good English spoken helpful with Taxis - Old British Embassy buildings therefore plenty of old character- taxis nearby safest way to travel at night - 20 min walk in day to main centres be vigilant as usual when travelling

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Helpful?
Thank Pam B
miriam25, Manager at Hotel La Cartuja, responded to this review

Thank you for your time to give us your feedback. I hope you have you here in the near future

Reviewed December 16, 2016 via mobile

Very nice room, staff helpful. There was a convention at the time we were unware of but the staff was very informative to assist in our planning accordingly. Breakfast great. Very nice garden area and sitting area.

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Helpful?
Thank Lydia C
miriam25, Manager at Hotel La Cartuja, responded to this review

Thank you for your feedback, we are happy that you had a good tome with the La Cartuja family, we hope to see you next time you come to Quito.

Saint Louis, Missouri
Reviewed November 17, 2016

My friend and I stayed at this lovely hotel during my first visit to Quito. It is nicely situated on a quiet street near some busy intersections so you can get around fairly easy. The rooms are clean, the bed is comfortable, breakfast was delicious and the staff is friendly and helpful.

Review collected in partnership with this hotel
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Thank lupita_stl
miriam25, Manager at Hotel La Cartuja, responded to this review

Thank you for taking your time to give us this feedback about our service, I hope to have you here again in the near future.

Reviewed November 14, 2016 via mobile

We stayed at the former British Embassy now known as La Cartuja (which is located in an ultra convenient part of the downtown area on a quiet street a few blocks from Plaza Fuch and a SuperMaxi grocery store) during a climbing/trekking vacation this past week. Virtually all of the staff have an excellent command of English and we're unfailing...

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Helpful?
Thank Don B
miriam25, Manager at Hotel La Cartuja, responded to this review

Thank you for your comments, this means a lot to our team, next time you come to Quito you know where to find us.

Auckland
Reviewed October 27, 2016

This is a very simple hotel, but the staff are friendly, it is clean and it is well placed. We walked to the old town in about 20 minutes and Plaza Foch in about 10 minutes. It is close to a good market and there are many good restaurants both up market and lower range nearby. staff speak good English....

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Helpful?
Thank SkaraBrae
miriam25, Manager at Hotel La Cartuja, responded to this review

Thank you for your feedback and hope to have you againg in the near future

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included

Additional Information about Hotel La Cartuja

Address: Leonidas Plaza 170 y 18 de Septiembre, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $55 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Cartuja 3*
Number of rooms: 12
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Also Known As:
La Cartuja Hotel
La Cartuja Quito
Hotel Style:
#14 Business Hotel in Quito
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Questions & Answers

Here's what travelers have asked, with answers from Hotel La Cartuja staff and other travelers.
1 question
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Belfast, United Kingdom
4 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room opened on to the internal courtyard on the ground floor and I loved it.”
 of 5 bubbles Lindles_88, 5 days ago | Read review
“Room #1 is the largest, Rooms off of the courtyard seem to have larger bathrooms.”
 of 5 bubbles J9756ODbradc, 6 days ago | Read review
“The room is spaceous with a comfortable bed, a roomy closet and a useful desk.”
 of 5 bubbles lupita_stl, Nov 17, 2016 | Read review
“The courtyard rooms have very thin walls; we could hear the neighbor coughing at night. Probably quieter inside the main building.”
 of 5 bubbles tiadora, Oct 11, 2016 | Read review
“Theres a cheap laundromat down the road, it was only 11USD for about 9kg of clothes to be washed dried and folded.”
 of 5 bubbles jacobh606, Jun 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question