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Hotel Real Audiencia

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#29 of 113 Hotels in Quito
Certificate of Excellence
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284 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Bloomfield Hills, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 22, 2014

The hotel was perfect for the two days we spent in Quito before heading to Cuenca. One amazing feature is the restaurant that is on the top floor as it overlooks the Plaza Santo Domingo and the beautiful mountains in the distance. At night, the lights were spectacular. Breakfast was included with our room, and it was very substantial with... More 

Review collected in partnership with this hotel

Helpful?
2 Thank LowellandLowell
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear Mr. and Ms. Lowell, We really appreciate you writing your feedback of our hotel. Thank you! We are really happy to read that you enjoyed all of our services and that your expectations have been exceeded. Thank you for choosing us and for letting us be part of your anniversary celebration. We hope we will have the pleasure of... More 

San Francisco, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 7, 2014

Great location, spacious room overlooking Santo Domingo cathedral, nice view from upstairs dining area, helpful front desk staff - they packed us a bag breakfast on last morning (we left before breakfast was served). I see that other reviewers complained of the noise, but this was not an issue for us. This was our favorite hotel during our four week... More 

Helpful?
1 Thank Deborah H
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear Deborah H, Thank you for your positive comments! We are pleased to know that you enjoyed your stay at Hotel Real Audiencia. We work hard everyday to make all our guests stay unforgettable. Thank you for the great pictures taken from our corner suite. We are looking forward to welcome you back on your next visit to Quito. More 

Newcastle
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed May 24, 2014

Breakfast up stairs overlooking the Plaza was a delight. Hotel was a bit noisy, but earplugs fixed that. Rooms a decent size, good bathrooms and the water was hot. No air conditioning, so may be hot in the summer. There is no lift, but staff will help with taking luggage upstairs. We had an early flight, they organized a taxi... More 

Helpful?
1 Thank BigAl1_8
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear BigAl1_8, Thank you for spending the time to review our hotel. We are glad that you enjoyed your stay with us and could appreciate our accommodations and services. We are pleased to hear that you enjoyed the view of Plaza Santo Domingo while you had breakfast every morning. We really look forward to welcoming you back again soon! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 14, 2014

Stayed at this hotel for 2 nights while in Quito. We were pleased with the room and the view of the plaza from our window. The hotel was perfectly placed to meander around Old Town colonial Quito. It was a bit noisy to be on the street but we thought the view and access definitely compensated for a little noise... More 

Helpful?
1 Thank Beth S
GerenciaHRA, Guest Relations Manager at Hotel Real Audiencia, responded to this review

Dear Ms. Beth S. Thank you for taking the time to write your feedback. We are pleased to heard that you enjoyed our privilege location in the old town in Quito, also our restaurant and it's food. I'm really sorry to heard that you had problems with the wifi in your room, I have send your comment to our Maintenance... More 

Arroyo Grande, California
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 6, 2014

Don't expect frills. There are three floors and no elevator. The WiFi worked only occasionally. After having difficulty getting connected, we were told that the password had been changed. You'd think the staff would let the guest know of the change. The restaurant was convenient and the view from the top floor was exceptional. Sorry, we can't say as much... More 

Helpful?
Thank Robbie B
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this review

Dear Guest, Thank you for taking the time to write about your stay with us. We are really sorry to heard that our receptionist did not tell you about the change in the password, please receive our apologies. Thank you for your feedback about the restaurant, this helps us improve. I will forward your comments to our Food and Beverages... More 

MEX
2 reviews
2 of 5 stars Reviewed March 12, 2014

Fortunately I only stayed 2 nights in this hotel. The guy who is in the front desk during the afternoons has a very bad service attitude. Wifi is not good, it is pain to connect to the network and every 30 minutes the Internet connection was dropped. In the nights there was not hot water. The response I get from... More 

Helpful?
Thank Rulls
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this review

Dear Guest, Thank you for your comment and for taking the time to write about your stay. I am really disappointed to heard that your experience with us was not up to your satisfaction. Please receive our sincere apologies. We hope to have the opportunity to redeem ourselves in your next visit to Quito. More 

Ann Arbor, MI
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed March 7, 2014

We chose this hotel based on TA reviews. The hotel is in a lovely old building and pleasingly appointed. The first room we had, 205, had the most horrible, rock hard, slab of a bed one could ever want. Avoid at all costs unless you like having a view and don't mind sleeping on cement. The front facing rooms also... More 

Helpful?
2 Thank TravlJini
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this review

Dear Guest, Thank you for sharing your comments with us. We are happy to heard that you enjoyed our hotel's location and restaurant. I believe your displeasure about the bed is based on taste, which also we appreciate, However, most of our guest love the bed of room 205, in fact they ask specially to stay in that room, but... More 

Cupertino, Northern CA
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 2, 2014

We arrived at 1 am and stayed only for one night. + Our room was adequate--small but clean, and with a huge bed, which was a blessing, given our late arrival. We didn't have any disturbances are night and slept until 8:30 am. ++ The location was great, walking distance from the old-town monuments. ++ The views from the restaurant... More 

Helpful?
Thank lameri
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this review

Dear Guest, Thank you for taking the time to write your experience with us. We are delighted to heard that you enjoyed the room, the view, the location and our front desk service. In the other hand we are sorry you did not like the breakfast, your observations will be analyzed on our Food and beverages department. We really appreciate... More 

Edmonton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 20, 2014

I had a nice stay here. I read the reviews on trip advisor and was expecting it to be poor. However, I was pleasantly surprised. It was a very clean room with a modern bathroom. The staff was very friendly and the location was great. Most things were in walking distance.

Helpful?
2 Thank ninidey
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this review

Dear Guest, Thank you for taking the time to write about your stay with us. I am so glad to heard that you enjoyed our hotel features as well as our privileged location. Thank you for choosing Hotel Real Audiencia for your stay in Quito. We hope to see you again soon! More 

Long Beach, California
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 11, 2014

it does have one or two disadvantages, the main one being the noise from the streets below. But let's start with the positives. The hotel is ideally located to explore the historic district; the rooftop restaurant is a delight providing a marvellous first view of the city when one has arrived from the airport at midnight the evening before. We... More 

Helpful?
3 Thank Taran H
GerenciaHRA, General Manager at Hotel Real Audiencia, responded to this review

Dear Mr. Taran H, Thank you for your detailed feedback. We are glad you enjoyed our rooftop restaurant view of the Plaza and the Panecillo (virgin of Quito in a hill at 9.842 ft.). This is definitely one of the hotel pluses. As you well mentioned, our location is unbeaten, this because of it's closeness to different interest places such... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Concierge
  • Room Service
  • Airport Transportation
  • Laundry Service

Additional Information about Hotel Real Audiencia

Address: Bolivar Oe- 3-18 | Plaza de Santo Domingo, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $66 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Real Audiencia 3.5*
Number of rooms: 31
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Also Known As:
Real Audiencia Hotel
Hotel Style:
#27 Family Hotel in Quito
#29 Romantic Hotel in Quito
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