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Hotel Dann Carlton Quito

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Hotel Dann Carlton Quito
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443 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Dublin, Ireland
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 19, 2016

Great location, nice Hotel, nice large rooms, good service. A group of 16 divers on the way to the Galapagos stopped off here for the weekend. Great to arrive after a long flight from Madrid. The Hotel was a nice base, and we went exploring the beautiful city of Quito. Note the high altitude and the trip to the airport... More 

Helpful?
Thank StanleysIreland
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: First of all I´d like to thank you for having the time to share your opinions about the experience at the Dann Carlton Hotel during your last visit to Quito, your words are highly appreciate it and I hope we have a new opportunity in the near future to welcome you again. Cordially, More 

Launceston, Australia
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 16, 2016

The Dann Carlton Hotel is a clean standard chain hotel. Rooms were clean and bed comfortable, reasonable bathroom. It was also a little noisy. The staff were very pleasant and helpful. Breakfast was just passable.

Helpful?
Thank 255344Peter
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: I´d like to thank you for getting the time to share your opinions about your experience at the Dann Carlton Hotel while staying with us, I apologize for the eventual noise you might experience, we are working on that, I also hope to have the pleasure to welcome you in the near future. Cordially, More 

Moscow, Russia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 14, 2016

I am staying in this hotel for 1,5 months due to business trip. It's ok - the room is cozy, not too noizy (4th floor), it is warm and no problems with hot water. Also very tasty food from room service. Personal is english-speaking. However, some days ago I saw a cockroach in my bathroom. I called to reception, they... More 

Helpful?
Thank SashaSaniaa
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: First of all, I´d like to tell you that we highly appreciate your valuable time for sharing your experiences during your long stay with us, to us was a pleasure to have you during those weeks, in the other hand I´d like to apologize on behalf of my entire team mainly for not sending a note or giving... More 

Cope
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 28, 2016 via mobile

This hotel has some very nice big rooms and a great breakfast. The location is 10 minutes from the Mall and there are many places for food around the hotel. The bed is super comfortable and allows for a good nights sleep. Surprisingly fast internet :-) Only complaint was the lobby cafe, with a super slow service. The rooms are... More 

Helpful?
Thank Michael G
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest, We're delighted to know you visited us while travelling to Quito, thank you very much for sharing your comments and experiences at the Dann Carlton Hotel, I'm glad you found our Hotel suitable and convenient, we´re glad you enjoyed our hotel and like the service. I hope to welcome you again in a near future. Cordially, More 

Miami, Florida
Level Contributor
98 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 25, 2016

Beautiful place, excellent service, amazing customer service, beautiful decorations and an excellent breakfast buffet. Definitely a must stay it's close to excellent restaurants and also to the Quito Centro which is the mall. The rooms are great, the bathroom is nice and groomed all the time the only downside is that if you want to shower early in the morning... More 

Helpful?
Thank Spikedidi
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: Thank you very much for sharing your experiences while staying at the Dann Carlton Hotel in Quito, we´re glad to know you enjoyed the service, the breakfast, the location among other things, we appreciate much your opinions, your words give us confidence and allow us to continue providing only excellent service to all our guests, I´ll take note... More 

Holon, Israel
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 20, 2016

The hotel is located in a good location in Quito, next to shopping areas and the Quicentro shopping mall. The hotel is BEAUTIFUL, we didn't expect such quality and amenities since we just booked a single night. If we need to come back - we'll DEFINITELY pick this hotel again! Highly recommended!

Helpful?
Thank Zvika E
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: It was a pleasure for us having you here while staying a single night at the Dann Carlton Hotel in Quito, we're glad we exceeded your expectations, thank you for your kind words about the service and recommendations. I hope to welcome you again in a near future. Best regards, More 

Chicago, Illinois
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed March 17, 2016

Ok, let's start with the good. The hotel is well located and within walking distance of restaurants, shopping and parks. The common areas are very nice with luxury finishing and a nice ambiance. The staff is courteous and professional. On the other hand, the hotel is old and it shows in the rooms which look and feel very outdated, not... More 

Helpful?
1 Thank Kubus I
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: First of all thank you for sharing your experiences at the Dann Carlton Hotel while visiting Quito, I must sincerely apologize with you not only for things you didn't like in the bathroom but for the hairs you found on the pillow case, which I agree with you is not acceptable and only this can ruin the reputation... More 

Terre Haute, Indiana
Level Contributor
120 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 13, 2016

The Hotel Dann Carlton in Quito is an extremely nice hotel located right in the heart of the La Carolina district. The location of the hotel is excellent for business and entertainment. The area is safe, clean and there are restaurants all around. The entry of the hotel is luxurious and the rooms are large but somewhat less than expected... More 

Helpful?
Thank 201pilot
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: Thank you very much for sharing your experiences while staying at the Dann Carlton Hotel in Quito, we´re glad to know we met your expectations and enjoyed our hotel , we appreciate much your opinions, your words give us confidence and allow us to continue providing only excellent service to all our dear guests, we hope to welcome... More 

Province of Connacht, Ireland
Level Contributor
170 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed March 11, 2016 via mobile

On our travels through Ecuador we stayed in this well appointed hotel. The service areas on the ground floor are excellent including the reception,bar,restaurant and large breakfast area. The food is very good and wide ranging. The staff are very pleasant and helpful particularly at reception - Carol. The room we stayed in was functional but in need of refurbishment... More 

Helpful?
Thank WoIman
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest, We're delighted to know you visited us while travelling to Quito, thank you very much for sharing your comments and experiences at the Dann Carlton Hotel, I'm glad you found our Hotel suitable and convenient for you, thank you for mentioning the service and some of our staff. I´ll take note of the covers in the toilet and... More 

Taipei, Taiwan
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 6, 2016 via mobile

My experience in this hotel was very positive. The staff was friendly and eager to solve any issues and answer any questions you may have. It has several options to eat, the Cafe Europa with great coffee and delicious desserts, the Luxemburgo Cafe with lighter options and some traditional dishes and the Opera Restaurant with great menu of high cuisine.... More 

Helpful?
Thank jwu5
Guidetoecuador, Gerente at Hotel Dann Carlton Quito, responded to this review

Dear guest: I´d like to thank you on behalf of all the Hotel staff, for us is very important to make sure all our guests feel comfortable during a stay and we´re delighted to know that we meet your expectations at the Dann Carlton Hotel in Quito, we hope to have the opportunity again to welcome you and your family... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel is located in the best area of the city, is surrounded by modern buildings, close to offices and companies such as Bayer, Petroecuador, Petroamazonas, Avianca, etc. Within walking distance of the most important Park in the city, "Parque La Carolina", ideal for walking and exercising, its location allows quick access to the route closest to the international airport, which is 30-45 minutes out of town, the Hotel has two towers of rooms and Suites consists of 210 rooms and suites, with King or Queen beds, a Dann Carlton Suite with all amenities, wi-fi free of charge in all rooms and public areas, restaurant offering a wide variety of delicious national and international dishes, a Cafeteria serving breakfast and lunch buffet daily, Room Service, a European style coffee with delicacies in pastry, bakery, coffee, etc. A full gym with a heated swimming pool with retractable roof, hot tub, wet areas for men and women, Squash Court, the hotel also offers 12 comfortable and versatile meeting rooms/ballroom for social events and business meetings, with all the audio and video support and infrastructure, the staff always offers a friendly and professional kind service to all guests and clients. ... more   less 

Additional Information about Hotel Dann Carlton Quito

Address: Av. Republica de El Salvador N34-377 e Irlanda, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $123 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Dann Carlton Quito 4*
Number of rooms: 210
Reservation Options:
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Hotel Style:
#11 Luxury Hotel in Quito
#11 Business Hotel in Quito
#26 Romantic Hotel in Quito
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