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NH Collection Quito Royal

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699 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed 5 nights at this hotel and had a great time very friendly staff , speaks very well English and always willing to help and they have very good knowledge of the attractions Quito has to offer , clean hotel and a good breakfast buffet and also very centrally located , I shurely will stay at this hotel again when... More 

Helpful?
Thank Waldo M
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Waldo, Thank you for sharing such a great feedback with us, we are thrilled to hear that you has an splendid time in our hotel and that you enjoyed our breakfast, location, and most of all, our hospitality, this is the main goal for our staff and we are happy we achieved it with you. It would be... More 

Santa Cruz, CA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016

Outstanding breakfast buffet, nice rooms, helpful and friendly staff, would stay here again. Some outside road noise, honking, car alarms at night, free but slow wifi. Fabulous taco place around the corner.

Helpful?
2 Thank MaryKn
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mrs. Mary, Thank you for sharing you nice comments with us, it is a pleasure to know that overall your experience in our hotel was great and that you enjoy our breakfast buffet, and moreover, the hospitality received from our staff. We will be pleased to welcome you back on a future visit! Best regards, Carolina Rueda Guest Service... More 

Bogota, Colombia
Level Contributor
98 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

I stay here with some regularity and this trip had a renovated room for the first time. The room was fresh and pretty and the new linens and towels are excellent quality. This hotel is very consistent, always polite and efficient service, comfortable room, and breakfast, dinner and room service offer good and a perfect alternative to going out to... More 

Helpful?
1 Thank jwadem
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Guest, Thank you so much for sharing you great feedback with us, we are thrilled to hear that the different experiences in our hotel were satisfying and that you enjoyed the last time the facilities and the ambience of the renovated rooms, moreover, the hospitality received from our staff all along. It would be a pleasure to welcome you... More 

Tucson, Arizona
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 14, 2016

Well appointed spacious rooms. Fast, quiet and efficient elevator. In a great part of town. The staff was so conscientious and friendly. The breakfast was to die for--love shrimp ceviche in the morning!

Helpful?
1 Thank Buddha50
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Guest, Thank you for sharing your nice comments with us, we are pleased to hear that your stay in our hotel was splendid, it motivates us to keep going on the good work, offering the service our guests deserve. It will be a pleasure to welcome you back on a future visit to Quito! Best regards, Carolina Rueda Guest... More 

Miami, Florida
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

Hotel location is great. Almost 20 minutes from any corner of the city with good traffic. There are great restaurants with in walking distance. Staff is cordial. Breakfast is buffet style.yet plentiful . Rooms are spacious and with comfortable beds. Internet is strong through out the property.in all is a great hotel. I will be back again.!

Helpful?
1 Thank eduardo c
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Eduardo, Thank you for sharing your great comments, we are thrilled to know that you enjoyed our location, facilities, breakfast, and moreover, the hospitality you received from our staff. It will be a pleasure to welcome you back on a future visit! Best regards, Carolina Rueda Guest Service Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2016

There was so much to love about this hotel: 1. Within walking distance to many places, we also walked to Old Town from here. 2. Room was spacious and very clean and comfortable. 3. Facilities were great. 4. The breakfast buffet was excellent and had a lot of variety. 5. Most importantly, the hotel staff were amazing! So very helpful... More 

Helpful?
Thank Kathryn H
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Ms. Kathryn, Thank you so very much for such a great and generous feedback, we are inspired and deeply grateful by knowing that you not only enjoyed our facilities and different service, but also, and more important, that you received an excellent attention from our entire staff. Words and experiences like yours are the reason we enjoy welcoming our... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed June 23, 2016

There was a youth orchestra booked in the hotel during our stay. I expected the worst, yet everything was well managed by the NH hotel and they were not too noisy. We opted not to eat breakfast at the hotel for 17 dollars and went for the lovely breads and coffee at the Swisshotel cafeteria next door. The car service... More 

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank pallawarmi
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Pallawarmi, Thank you for sharing your feedback with us, we are happy to hear that you had a nice experience in our hotel and that you received the attention and the serviced you expected. We also appreciate your observations about the breakfast. It will be great to welcome you back on a future visit to Quito! Best regards,... More 

Zurich, Switzerland
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 22, 2016

Stayed there for one night. The room was small, but the bed was comfortable and all was okay. Ate at the Restaurant late at night, very good. Breakfast buffet was sufficient and of good quality. Good medium-priced Hotel in a good area.

Helpful?
Thank Werner010
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Werner, Thank you for sharing your comments with us, we are happy to know that you had a satisfying experience in our hotel and that you enjoy our F & B services. We hope to welcome you back on a future visit! Best regards, Carolina Rueda Guest Service Manager More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 16, 2016

Spent four nights here on a trip to Quito. Facilities are nice and upscale, and the elevator was fast. The lobby is small but nicely appointed. The dining area was fine (although we found the brunch buffet price high - better to order off the menu). We liked the small bar. The front desk staff were friendly, but spoke limited... More 

Helpful?
Thank Radnorite
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Guest, Thank you for sharing you feedback with us, we apologize if you felt a missing information regarding your interests and activities planned in our city, we will address this observations to our front desk staff in order to offer a better service to our guest. We will be happy to welcome you back and personally I´ll be pleased... More 

Ashford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 16, 2016

Used as a stop over for 2 nights on route to another destination, hotel was sufficient. Hotel staff very welcoming but did not have much confidence in their arrangements. Whilst clarifying details also checked taxi for airport run early next morning - just as well as an inexperienced receptionist had not made the booking.

Review collected in partnership with NH Hotels

Helpful?
Thank Jane3063
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Ms. Jane, Thank you for taking the time to share with us your experience at the hotel, we apologize for any inconvenience with you arrangements and for the misunderstanding with you transfer out, we are working to correct these details and training the new front desk staff to avoid similar situations in the future. We hope to have the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
NH Collection Quito Royal is next to the World Trade Center in the most exclusive business, financial and gastronomic areas in Quito. Located 40 minutes away from Mariscal Sucre International Airport and 15 minutes away from Historic Downtown which was declared World Heritage Site by UNESCO. Close to major attractions, shopping centers and Plaza Foch. ... more   less 

Additional Information about NH Collection Quito Royal

Address: Avenida 12 de Octubre | Cordero 444, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $93 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Quito Royal 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Radisson Quito
Quito Radisson
Hotel Style:
#3 Business Hotel in Quito
#6 Luxury Hotel in Quito
#13 Romantic Hotel in Quito
#20 Family Hotel in Quito
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