We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

NH Collection Quito Royal

Travelers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
NH Collection Quito Royal
NH Collection Quito Royal
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

722 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 337: English reviews
Albuquerque, New Mexico
Reviewed 4 days ago NEW

This is a nice typical big city hotel. We arrived in a truck and check in seemed condescending. They had been kind enough to make a salon appointment for me and the bellboy was nice but the front desk seemed "bothered" and the restaurant staff were extremely inattentive. Maybe they were having a bad night?

 Report
Helpful?
Thank Katey B
NHCQ-GuestRelations, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Ms. Katey, Thank you for taking the time to write us about your experience in our hotel, we would like to apologize for any mistreatment the day of your arrival; your comments indeed pointed us the areas that we need to improve in order to provide the quality service our guests expected and deserve. I shared your observations with...

Houston, Texas
Reviewed 5 days ago NEW

This is a great hotel for city stay in Quito. It is centrally located with lots of fun areas to walk to including parks, coffee shops, bookstores, and historic buildings. In Quito I was alone for the most part, and I felt perfectly safe. My room was on the 16th floor so I had access to the club level on...

 Report
Helpful?
Thank Janna S
NHCQ-GuestRelations, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Ms. Janna, Thank you for sharing your gentile comments with us, we are pleased to hear that you had a great experience in our hotel, and we feel delighted of knowing that you enjoyed so much our services, and moreover, the hospitality provided by our staff. It would be a great pleasure to welcome you back here, your home...

Tel Aviv, Israel
Reviewed 1 week ago

Excellent hotel, people and breakfast food! Very clean and comfortable and the people were very attentive to every need. Location is good, close to several restaurants and 10 minutes from the historical center.

 Report
Helpful?
Thank Ernesto404
NHCQ-GuestRelations, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Ernesto, Thank you for sharing your great feedback with us, we are thrilled to know that you enjoy every minute of your time with us; for us is a tremendous joy to hear that we provided you an excellent experience in our hotel. It would be a great pleasure to welcome you back here, your home in Quito!...

Reviewed 1 week ago via mobile

Located in the down town (not historic downtown ) is near to everything, nices rooms, heated bathroom floor, air conditioning,TV cable, mini bar, a place to feel in home if your home haves minimalism decor, I will come back, nice detail a chocolate under de pill :-)

 Report
Helpful?
Thank Alberto S
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Alberto, Thank you for sharing your nice comments with us, we are happy to hear that you enjoyed our facilities, location and moreover, our service; it is our main goal to provide a pleasant time to our guest and we are glad to hear that we met our purpose with you. It would be a pleasure to welcome...

Chicago
Reviewed 4 weeks ago

This hotel is old and not remodeled. Toilet didn't flush and bed practically sits on the floor, it's so low. hard bed. Bathroom counter was waist-level. Tiny room. Unpleasant staff across the board. Stay across the street at the Swissotel for a world of difference.

 Report
Helpful?
Thank silly101
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Guest, Thank your for taking the time to write us about your experience in our hotel, your comments will help us to review the areas that need improvement and make the corrections immediately in order to avoid unsatisfactory moments in the future; we are very sorry that you went through these inconveniences and therefore all your observations are appreciated...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

I stayed 5 nights at NH Collection hotel during the business trip to Quito. Hotel room was not so spacious and was quite small. Breakfast was impressive with variety of food and fruit juice. Hotel was located so close to several restaurants of most of them with good quality of food. Internet connectivity in the hotel was satisfactory.

 Report
Helpful?
Thank rasyil
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Guest, Thank you for sharing your experience with us, it is good to hear that you were satisfied with our buffet breakfast, the Wi-Fi service and our convenient location. We are sorry that your room did not provide your the comfort you expected; we would like to let you know that we have different categories of room and if...

Panama City, Panama
Reviewed 4 weeks ago via mobile

This is the former Radisson Hotel in Quito. The new NH branding makes the hotel look nicer but it's average at best. The beds were not comfortable but the room was clean and modestly appointed. For whatever reason, the hallway lights keep going out on our floor and we often entered or left in total darkness, which didn't make us...

 Report
Helpful?
Thank AirDumas
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Dumas, Thank you for sharing your experience with us, we are sorry that you were not impressed and completely satisfied during your stay in our hotel; about the lightning in the hallway, it was reported to the maintenance department in order to solve the inconvenience right away, since we regret very much that you did not feel save...

Hampton
Reviewed October 21, 2016

The rooms are very comfortable and well equipped. The breakfast is superb, The staff go out of their way to deliver great service. The taxi service organised by the doorman in very comfortable unmarked cars is extremely efficient and very good value( £3.50 for a20 min ride to the centre of town) Highly Recommended

 Report
Helpful?
Thank Bill C
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. William, Thank you for sharing a great review with us about your experience in our hotel; we are thrilled to know that you enjoyed your time with us and that you received a great service from our staff; your satisfaction indeed inspires us to keep on the good work in bringing our guests the quality service they deserve....

Midwest USA
Reviewed October 19, 2016

We arrived late evening to a warm and accommodating reception. The room was modern, clean, with complimentary bottled water. The expansive breakfast buffet offered a variety of choices, which included delicious pastries and ordering off their “short-order” menu was quick and easy. Hotel staff and servers were appropriately friendly and highly competent.

 Report
Helpful?
Thank nenigma2
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Guest, Thank you for writing us your nice feedback, we are pleased to hear that you enjoyed our facilities and service during your time with us. We work hard in order to met our guest satisfactions and it is nice know that we accomplished our goal with you. It would be great to welcome you back on a future...

Washington, District of Columbia, United States
Reviewed October 3, 2016

I stayed in the hotel in mid-September when I arrived into the city on a late flight from the US. I checked in close to midnight. The staff working that night was attentive and welcoming. As I was checking in they brought me a complimentary canelita, inquired about my flight and helped me with my bag. The following day, the...

 Report
Helpful?
Thank Fabiana P
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mrs. Fabiana, Thank you again for sharing such a great feedback with us, certainly all of our team feels inspired by you gentile words; we all are committed to our guest satisfaction, and we are thrilled to know that we met our goal during your time in our hotel. It would be a great pleasure to welcome you back...

Questions? Get answers from hotel staff and past guests. Ask a question

495 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (195)
Viewed
Hotel & Grounds (35)
Viewed
Dining (14)
Viewed
Bathroom (10)
Viewed
View from Room (18)
Viewed
Room/Suite (31)
Viewed
Other (87)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (186)
Viewed
Amenities (28)
Viewed
Business Suite (36)
Viewed
Executive (45)
Viewed
Dining (41)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (114)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (4)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (99)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Quito hotels
0.7 mi away
JW Marriott Hotel Quito
0.6 mi away
Casa Joaquin Boutique Hotel
0.7 mi away
Hotel Reina Isabel
Hotel Reina Isabel
#12 of 112 in Quito
657 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Casa Gangotena
Casa Gangotena
#1 of 112 in Quito
572 reviews
0.1 mi away
Swissotel Quito
Swissotel Quito
#10 of 112 in Quito
905 reviews
2.1 mi away
Hotel Patio Andaluz
Hotel Patio Andaluz
#8 of 112 in Quito
1,011 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
NH Collection Quito Royal is next to the World Trade Center in the most exclusive business, financial and gastronomic areas in Quito. Located 40 minutes away from Mariscal Sucre International Airport and 15 minutes away from Historic Downtown which was declared World Heritage Site by UNESCO. Close to major attractions, shopping centers and Plaza Foch. ... more   less 

Additional Information about NH Collection Quito Royal

Address: Avenida 12 de Octubre | Cordero 444, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $81 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Quito Royal 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Odigeo, Priceline, HotelTravel.com and Travelocity so you can book your NH Collection Quito Royal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Quito
Quito Radisson
Hotel Style:
#3 Business Hotel in Quito
#7 Luxury Hotel in Quito
#13 Romantic Hotel in Quito
#20 Family Hotel in Quito
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from NH Collection Quito Royal staff and other travelers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from NH Collection Quito Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go high to avoid street part goers”
 of 5 bubbles 323kateyb, 4 days ago | Read review
“Try to reserve a room with club-level access.”
 of 5 bubbles 8jannas, 5 days ago | Read review
“Pls read my review. Thanks.”
 of 5 bubbles silly101, 4 weeks ago | Read review
“Request a room at the the higher floors.”
 of 5 bubbles hassans297, Sep 24, 2016 | Read review
“My room was excellent and had a good view of the city and also the famous snow topped Cotopaxi volcano”
 of 5 bubbles , Aug 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay