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NH Collection Quito Royal

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Cordero 444 - Avenida 12 de Octubre, Quito 170143 Ecuador
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$70
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Traveler (290)
360
Panoramas (11)
Room & Suite (153)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Quito Royal
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 180 hotels in Quito
Location
Cleanliness
Service
Value
Travelers' Choice
NH Collection Quito Royal is next to the World Trade Center in the most exclusive business, financial and gastronomic areas in Quito. Located 40 minutes away from Mariscal Sucre International Airport and 15 minutes away from Historic Downtown which was declared World Heritage Site by UNESCO. Close to major attractions, shopping centers and Plaza Foch.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Spa
Valet parking
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Banquet room
Meeting rooms
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
1056Reviews15Q+A70Room tips
Traveler rating
  • 587
  • 365
  • 73
  • 19
  • 12
Time of year
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Popular mentions
Mags wrote a review May 2021
Atlanta, Georgia23 contributions6 helpful votes
So much to say about this hotel!! I chose to stay at NH Collection because I had stayed in several other of their hotels in different countries mainly in Europe. But this NH Collection Quito Royal exceeded any and all of my expectations!! From the moment I arrived, the welcome I received was unmatched. After helping me settle in my suite, they took time to help me figure out what all I need to see and do. Yanira at the front desk was extremely helpful daily with any and all my many questions and requests. I had forgotten my phone charger and Geovanny, also at the front desk offered me his personal charger for the duration of my stay. Although later on the hotel was able to provide me with one as well. Whenever I called Uber, Geovanny, Robert (Security) as well as Miguel all took time to jot down the license plate and speak with each driver briefly. If I wasn’t taking Uber, they were swift in arranging a hotel transportation for me anytime I needed one. They made me feel extremely protected and safe. Everyday Paulina took extreme care in cleaning my Suite and replenishing anything I needed. Each day I come back it was as though the room hadn’t been used. Everything was squeaky clean! I also met Carlos, the hotel director who introduced himself and asked me if everything was to my liking. Which of course more than that, as everything had exceeded my expectations. Carlos took great care in translating for me whenever I needed help communicating with a couple vendors over the phone. He also made excellent restaurant recommendations for me as well as taking time making reservations for me. I was so pleasantly surprised to also receive wine and cheese spread sent to my suite one of the days. And because of a late flight, I was also granted a late checkout which I truly appreciate. This hotel is run extremely well and seamlessly. I travel all over the world (Ecuador is my 54th country), and I wish everywhere I go they would have service as amazing as the one I received at NH Collection Quito!!!! Much thank you to everyone that made my stay amazing and most memorable. There is no where else I’ll stay when I visit Quito again in the future!!
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Date of stay: May 2021Trip type: Traveled solo
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Response from María Fernanda Galarza, Atención al huésped/Recepción at NH Collection Quito Royal
Responded 2 weeks ago
Dear Miss. Maggie It is a pleasure to greet her again, hoping that they will be very well; Thank you very much for sending us your kind feedback and letting us know that your experience with us was truly memorable. We are proud to have provided the service of excellence that characterizes us, that I enjoy our facilities and above all the quality and personalized attention of all our hosts; same that follow the biosecurity protocols FEEL SAFE AT NH. We have shared your congratulations to Giovanny, Robert and Paulina, who are very grateful, which encourages you to continue creating unique experiences for each of our guests. It will always be a real pleasure to serve you in this your home in Quito - Ecuador. Best regards, Ma. Fernanda Galarza Guest Service Manager
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Eleonora Mazza wrote a review Apr 2021
2 contributions
The staff was so nice, from day 1 they were welcoming and available for any concern, the Director was very kind and gentle, the hotel very clean and modern. Breakfast was very good, the hotel staff was always kind and supportive. I would totally recommend it!
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Date of stay: April 2021Trip type: Traveled solo
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Response from María Fernanda Galarza, Atención al huésped/Recepción at NH Collection Quito Royal
Responded Apr 13, 2021
Dear Guest; It is a pleasure to greet you again, hoping to find you very well; Thank you very much for sending us your kind comments and letting us know that your experience with us was truly memorable. We are proud to have provided the service of excellence that characterizes us, that I enjoy our facilities that follow our biosafety protocols FEEL SAFE AT NH. It will be a privilege to host you on your next visit. Best regards, Ma. Fernanda galarza Guest Service Manager
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max m wrote a review Apr 2021
Berlin, Germany2 contributions
Hotel was great. Clean and quite. Friendly and helpful staff. Breakfast was delicious. There is a comfortable lounge with good WiFi. The hotel is located in la floresta which is a very nice area to discover.
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from María Fernanda Galarza, Atención al huésped/Recepción at NH Collection Quito Royal
Responded Apr 12, 2021
Dear Guest; It is a pleasure to greet you again, hoping you are very well; Thank you very much for sending us your kind comments and thus letting us know that your experience with us was truly memorable. We are proud to have provided the service of excellence that characterizes us, that I enjoy our breakfast, internet connection as well as our staff who follow our FEEL SAFE AT NH biosafety protocols. It will always be a real pleasure to serve you in this your home in Quito - Ecuador. Best regards, Ma. Fernanda Galarza Guest Service Manager
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Mayara L wrote a review Feb 2021
São Paulo, Brazil1 contribution
The hotel is close to very nice restaurants in a good neighborhood. Staff is very polite and helpful. The room is clean and large. Nice towels and very spacious bathroom. It also has a good work station in the room.
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Review collected in partnership with NH Hotels
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
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Response from María Fernanda Galarza, Atención al huésped/Recepción at NH Collection Quito Royal
Responded Mar 1, 2021
Dear Guest; It is a pleasure to greet you again, hoping to find you very well; Thank you very much for sending us your kind comments and letting us know that your experience with us was truly memorable. We are proud to have provided the service of excellence that characterizes us, that I enjoy our facilities that follow our biosafety protocols FEEL SAFE AT NH. It will be a privilege to host you on your next visit. Best regards, Ma. Fernanda galarza Guest service manager
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Jois wrote a review Feb 2021
1 contribution
I had a wonderful experience at the NH Hotel. The room was clean, comfortable, and the staff was amazing. It has the best bathtub ever. I tried it every day and loved it. I highly recommend this hotel for anyone visiting Quito city.
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Date of stay: February 2021
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Response from María Fernanda Galarza, Atención al huésped/Recepción at NH Collection Quito Royal
Responded Feb 14, 2021
Dear Guest; It is a pleasure to greet you again, hoping to find you very well; Thank you very much for sending us your kind comments and letting us know that your experience with us was truly memorable. We are proud to have provided the service of excellence that characterizes us, that I enjoy our facilities that follow our biosafety protocols FEEL SAFE AT NH. It will be a privilege to host you on your next visit. Best regards, Ma. Fernanda galarza Guest service manager
Read more
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PRICE RANGE
$87 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson quito, quito radisson
LOCATION
EcuadorPichincha ProvinceQuito
NUMBER OF ROOMS
124
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Frequently Asked Questions about NH Collection Quito Royal
Which popular attractions are close to NH Collection Quito Royal?
Nearby attractions include Olga Fisch Folklore (0.2 miles), Abya-Yala Museum (0.2 miles), and Pacari (0.3 miles).
What are some of the property amenities at NH Collection Quito Royal?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Collection Quito Royal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Collection Quito Royal?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at NH Collection Quito Royal?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to NH Collection Quito Royal?
Conveniently located restaurants include Hibachi - Teppanyaki & Sushi Bar, Restaurante Maitane, and URKO Cocina Local.
Are there opportunities to exercise at NH Collection Quito Royal?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does NH Collection Quito Royal have an airport shuttle?
Yes, NH Collection Quito Royal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NH Collection Quito Royal?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Collection Quito Royal offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Quito Royal?
The staff speaks multiple languages, including English and Spanish.