We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Collection Quito Royal

Visit hotel website
Traveler (238)
360
Panoramas (11)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
NH Collection Quito Royal is next to the World Trade Center in the most exclusive business, financial and gastronomic areas in Quito. Located 40 minutes away from Mariscal Sucre International Airport and 15 minutes away from Historic Downtown which was declared World Heritage Site by UNESCO. Close to major attractions, shopping centers and Plaza Foch.
Read more
Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Free Parking
Airport Transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Show more
Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:GET UP TO 25% OFF!
Hotel deals
912Reviews
513Photos
14Q+A
64Room tips
Traveler rating
  • 477
  • 345
  • 61
  • 17
  • 12
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
Excellent hotel, fantastic location, staff friendly and accommodating. We just returned from an 8 day stay at this hotel. We were so pleased with everything it had to offer. The rooms were great, housekeeping was amazing. So many great restaurants right around the corner.
Read more
I was on an Overseas Adventure Travel to Ecuador and Machu Picchu. We stayed at this hotel while venturing out to the Galapagos and the Amazon. The hotel was wonderful to return to. It is located in a very nice section of Quito. Everything is assessable within walking distance.
Read more
Response from NHUIO-GuestRelations, Guest Relations Manager at NH Collection Quito Royal
Responded 4 days ago
Dear Mrs. Debbi, Thank you for sharing with us such a great feedback; we are thrilled to know that you had a memorable experience during your visit and that you enjoyed our convenient location, the comfort of our facilities, and moreover, the welcoming service provided by our attentive staff. It would be a pleasure to welcome you back here, your home in Quito! Best regards, Carolina Rueda C. Guest Relations
Read more
Location is great, close to the old town, probably the only good thing I think of about this hotel. First, the room (we stayed in 805): the cleanness of bathroom is ok to accept as a 3 star hotel, but no where near a 5 star hotel (we stayed 5 star hotel straight during our South
Read more
Response from NHUIO-GuestRelations, Guest Relations Manager at NH Collection Quito Royal
Responded 3 weeks ago
Dear Mrs. Zhuang, Thank you for taking the time to share with us your valued feedback about your experience in our hotel; we would like to offer you our sincere apologies for not meeting your expectations and our service standards; there is no excuse to justify all the observations above and we have shared them with our Management Team in other to take all the corrective measures needed to prevent these inconveniences from happening ever again. We understand your nonconformity, therefore, we want to reiterate our apologies and ensure you that we do not pretend for any reason to treat differently our guests regarding where they are from or how they look, this is unacceptable and we regret very much we gave you that wrong impression. We hope to have a new opportunity to welcome you back and improve your last experience with us. Sincerely, Carolina Rueda C. Guest Relations
Read more
What a great 2 day stay we had. First class Hotel at reasonable prices. The morning buffet breakfast worth adding to your stay. Will definitely return since it is in an excellent location. Many restaurant within walking distance. Lovely place with awesome staff.
Read more
Response from NHUIO-GuestRelations, Guest Relations Manager at NH Collection Quito Royal
Responded Jan 8, 2019
Dear Mrs. Terresa, Thank you for sharing your great feedback with us; we are thrilled to know that you had a wonderful stay with us and that you enjoyed our breakfast, great location and welcoming hospitality. It would be a pleasure to welcome you back here, your home in Quito! Best regards, Carolina Rueda C. Guest Relations
Read more
We spent a total of 7 nights in this hotel in Quito - before and after our trip to the Galapagos. We particularly enjoyed our breakfasts, which were included in our stay. The restaurant captain, David Tapia, was most gracious and attentive to my diet restrictions (no gluten).
Read more
Response from NHUIO-GuestRelations, Guest Relations Manager at NH Collection Quito Royal
Responded Nov 12, 2018
Dear Guest, Thank you so much for sharing with us such a wonderful feedback; we are thrilled to know that had a great experience during the several visits to our city among your tour; we are pleased that you enjoyed our complete and colorful breakfast and that we could suit you according to your special diet. We have share your special mention with David, as well as, with our entire team; we all got inspired by your nice words and David feels honored that you remember him from your visit. It would be a pleasure to welcome you back here, your home in Quito! Best regards, Carolina Rueda C. Guest Relations
Read more
Previous
Album Categories
All photosTravelerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorNH Collection Quito Royal
The Executive at the NH Collection Quito Royal
Professional photo exclusively commissioned by TripAdvisorNH Collection Quito Royal
The Business Suite at the NH Collection Quito Royal
vue sur la ville
rue centrale
PreviousNext
12345631
Dear Mr. Noel, Thank you for contacting us, about your question, there will no problem for us to keep your luggage store until you are back from your trip, this service is complimentary. We want you to enjoy your visit in Ecuador and we will be there to assist you and bring you comfort. Any other question, please do not hesitate to contact us. Kind regards, Carolina Rueda C. Guest Relations Manager
0 votes
Dear Guest, We hope to have the pleasure to welcome you during your visit in Quito! About your questions: 1. No, our parking is inside our building, 5 floors underground. 2. It is a garage. 3. Sadly we won´t be able to get inside your vehicle since the height clearance of the garage is 2 meters. 4. It is valet parking only. There is to side options that you could take under considerations; one is parking in the street in front of the Hotel, but this is paid per hour. The other one is parking in a private parking lot near by that has rates per hour or per day. Any other question, I´ll be happy to assist you. Kind regards, Carolina Rueda C. Guest Relations Manager
0 votes
Dear Mr. Rico, Thank you for contacted us, about your question, we have private taxis available to pick you up from the airport, this has a cost of 35.00 usd. up to three people; in order to arrange this service please contact us directly to assist you at anytime. Best regards, Carolina Rueda Guest Service Manager
0 votes
Show all answers
Dear Traveler, We are not affiliated to the Wyndham Rewards, our hotel chain has its own fidelity program, this is NH Rewards and it has free access. If you need further information, I´ll be happy to assist you. Regards, Carolina Rueda Guest Service Manager
0 votes
PreviousNext
123
"Higher floor rooms have the best views and have less street noise if you want to open the windows."
"rooms on higher floors may be quieter; ask for room NOT facing front of hotel for better view."
"Ask for higher floors to see the Andes mountains"
"Better view high up"
"I had a room with a jaccuzi bath/shower. Required 2 steep steps to get in or out of. dont take that option if you have mobility limitations"
PreviousNext
12345613
PRICE RANGE
$90 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson quitoquito radisson
LOCATION
EcuadorPichincha ProvinceQuito
NUMBER OF ROOMS
124
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing