Sheraton Quito is an excellent choice for travelers visiting Quito, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
Guest rooms offer amenities such as a flat screen TV, and guests can go online with free wifi offered by the hotel.
Quito Sheraton features room service and a concierge, to help make your stay more enjoyable. The property also boasts a fitness center and breakfast. If you are driving to Sheraton Quito Hotel, free parking is available.
Close to some of Quito's most popular landmarks, such as Academia Latinoamericana de Espanol (0.1 mi) and Parque Bicentenario (0.6 mi), Sheraton Quito is a great destination for tourists.
Travelers looking to enjoy some shrimp can head to Zazu, ZFood Pescaderia, or Miskay Restaurant. Otherwise, you may want to check out a steakhouse such as San Telmo Bar Restaurante, Chori Gol, or La Concha de la Lora.
Quito is also known for some great parks, including Parque Metropolitano, Parque La Carolina, and Parque Itchimbia, which are not too far from Four Points Quito.
Enjoy your stay in Quito!
I have attained Titanium Elite status with Marriott so I have stayed at countless Marriotts throughout the world. This one is in my top three!!! I stayed here twice in a one month period for a total of 7 days. The hotel is beautiful with, spacious rooms, excellent restaurants, great fitness center etc. but what pushes this hotel into my top three is the staff, especially Adriana. They didn’t just do their jobs professionally, they went the extra mile (always with a smile). From arranging people to come to the hotel to conduct COVID tests (and providing a private room and translator), to arranging tours and so many other small and large things, this team always excelled. Marriott needs to invite Adriana and her colleagues to give a presentation next time they have a training session on Customer Service. …
The location is great, plenty of shopping and restaurants nearby. The staff is very accommodating though the restaurant, Cooks, is severely understaffed. The servers are running fast but there just are too few of them. And one big caution, we ordered two cabs one evening, the doorman told us to us the hotel transportation, so two guys in SUVs were waiting. The proper cab fare to the restaurant was $2. They tried to charge us $25 and take us somewhere other than where we requested. I would recommend using a maps application and leaving it on for rides, also get quotes in advance
My husband and I are Titanium Marriott and are surprised by the service here ( the worst ever at a Marriott hotel). Everyday we give the same order of coffee and they still mess it up every time! It takes more than 40 mins to get basic coffee. I can’t even begin to talk about the rest of the room service! Each order took like 1.5 hours. And the “manager” Carla is never available. All you hear is we are very sorry and mistakes keep repeating. We were here for 6 days. Gave them enough chances. Now we will change our hotel on the way back. If this is the service to Titanium members, I can’t even imagine how it is for other guests. The rooms (even the club room) has very little light. We had to ask for extra lamps because it was so dark and it is still not enough. One of the light is constantly flickering. The only thing great about the hotel is its location and the guy who cleans our room. Which is a new and buzzing neighborhood. …
The hotel was ok but we were unaware of the renovation. There are not places for seat and relax, the dinning room is uninviting and there is noise from the renovation. I had a minor issue with bugs in my room and shower (possibly product of the renovation?). The location is great, lots of good restaurants and shops nearby. The staff is cordial and kind.
We enjoyed our stay here as part of a travel group tour. The breakfast buffet was very good. There was construction going on so that was a little bit confusing in terms of finding your way around. The hotel restaurant was very average for dinner.