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Sheraton Quito

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Sheraton Quito
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451 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Halifax
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed 5 nights at this property. A modern hotel in the urban district of Quito. Rooms were very spacious with a large desk area, great black out blinds and very quiet for sleeping. The bathroom was bright and clean with a large walk-in shower. We were lucky enough to have Club Lounge access during our stay and it was by... More 

Helpful?
Thank jccHalifax
Waterloo, Canada
Level Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

How can you not love a place that has a beautiful, fresh rose in your room? Clean comfortable room. Great bed. Lovely lobby with roses everywhere. Also help yourself cranks and snacks in the lobby. Fantastic breakfast buffet with so many choices. Great room for our reception. Extremely helpful and professional staff. Top votes.

Helpful?
Thank tina r
Poughkeepsie, New York
Level Contributor
162 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you like to live like an American in Ecuador, this hotel will fit the bill - with prices more like comparable hotels in the US, too. The room was immaculate, the reception excellent, check-in efficient. Like many US-style Sheratons it is a bit impersonal. But it is utterly familiar and safe! A number of the staff speak excellent English.... More 

Helpful?
Thank Gypsgris
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Gypsgris, Thank you for your 5 star review and for your detailed feedback about our services and associates! It is a real pleasure to know that we exceeded your expectations and that you enjoyed everything during your stay. We hope to see you back very soon! Warm regards, Michel Thorin General Manager More 

Palo Alto, California
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here with a family of four. Loved the staff. Rooms were nice. Very clean and great views. Club room was especially nice. Solid place and only SPG option in Quito. Location is a little out of the way taking 20 min to get to old part of the city.

Helpful?
Thank stotland
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear stotland, Thank you for your review and for your feedback about your stay at Sheraton Quito. We are happy to know that you loved our staff, rooms and Club Lounge. We hope you visit us again soon! Warm regards, Michel Thorin General Manager More 

USA
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stay two nights at the Quito Sheraton. The rooms were spacious and nicely decorated. The hotel staff was very friendly and attentive. The hotel is conveniently located near a mall and large park.

Helpful?
Thank Dakotah1
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Dakotah1, Thank you for your 5 stars review and for sharing your experience at Sheraton Quito. It is a real satisfaction to know that you really enjoyed our facilities, location and our staff's service. We hope we see you back soon! Warm regards, Michel Thorin General Manager More 

Greece
Level Contributor
88 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel staff is really amiable - although the rooms and hotel itself are pretty much average, the service is outstanding. There is a nice shopping mall two blocks away and the area is full of nice bars and restaurants. Hotel has its own car fleet sonit is easy to go around.

Helpful?
Thank Julian V
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Julian V, Thank you for your review and for sharing your experience at Sheraton Quito. It is great to hear that you enjoyed your time with us and that our associates gave you an outstanding service and exceeded your expectations. We look forward to hosting you again! Warm regards, Michel Thorin General Manager More 

Miami, Florida
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great service, well located, clean rooms. I also ordered room service (Tuna and Coconut Rice) that was extremely well present and prepared. Attentive and polite staff ( I do speak Spanish and that might have made it easier. The only point that I felt was not in par with the hotel was the towels. These will need to be replaced... More 

Helpful?
Thank motoivo
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear motoivo, Thank you for your review and your feedback. It is a real satisfaction to know that you enjoyed everything during your time with us. We noted your comments about the towels and are currently working with our Housekeeping Manager to follow up and take corrective measures to ensure the quality of all of our products. We hope to... More 

Takoma Park, Maryland
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I just stayed in the Sheraton Quito. It's perfect for business. Has everything in the room you could want or need, 24 hour room service, a great gym (but high altitude is a killer), decent restaurant. Breakfast is pricey....but overall would stay there again for work.

Helpful?
Thank lfgm2015
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear lfgm2015, Thank you for your review and for sharing your experience with us. We are glad to read that you found everything you want in the room and that our Fitness Center was according to your expectations. We hope to see you again soon! Best regards, Michel Thorin General Manager More 

Toronto
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 20, 2016

The place delivers everything one expects from a good Sheraton hotel - friendly and very efficient staff, comfortable and clean accommodation, great location. It is not fancy but meets every need and even some whims. The hotel is located in the heart of the business district, many good restaurants in a walking distance, there's a fancy shopping mall just across... More 

Helpful?
Thank TheBeholder
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear TheBeholder, Thank you very much for reviewing our hotel on TripAdvisor and for sharing your experience with us. We are pleased to read that you had an excellent stay and that our staff, rooms and location were great! We hope we see you again soon! Warm regards, Michel Thorin General Manager More 

Toronto, Canada
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 14, 2016

This was our first trip to Ecuador and whilst we had the most unpleasant experience of lost/ delayed luggage, which I will hastily add, was all due to American Airlines in Miami at our connection, the staff here at the Sheraton did their utmost best to assist in tracking down and following up on said luggage. The welcome at 2.30am... More 

Helpful?
Thank summer789
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear summer789, Thank you for your great review about our hotel, it is great to know that we made a difference and that we help you feel welcome and enjoy your time with us even though you had a long trip and problems with you luggage . Thank you for your great remarks about all of our services, rooms and... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Sheraton Quito

Address: Avda. Naciones Unidas Y Republica, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $185 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Quito 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Sheraton Quito Hotel Quito
Four Points Quito
Quito Sheraton
Quito Four Points
Hotel Style:
#2 Business Hotel in Quito
#2 Luxury Hotel in Quito
#12 Romantic Hotel in Quito
#17 Family Hotel in Quito
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