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Sheraton Quito

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
$261*
$250*
$261*
$250*
$261*
$250*
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920 Reviews from our TripAdvisor Community

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Reviewed today NEW

Great location Nice room Big bathroom Great SPA wish saunas and gym Many options for breakfast Staff was great from beginning till end Internet was not working well in the room Connection was lost every 10-15 min

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Thank 283radei
Reviewed 4 days ago NEW

I felt like at home due to the nice and helpful staff. Breakfast in the Lounge area and the gym/sauna made it feel like a Wellness weekend. I like the area of the hotel as its walking distance to Carolina Parc, Quicentro Shopping and some good restaurants. My favourite restaurant in the neighbourhood was Maitane.

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Thank Eva W
Connecticut
Reviewed 6 days ago NEWvia mobile

After being eaten alive by bugs in the Amazon, two night here were amazing. The room was upscale with motorized blinds, flat screen tv with premium channels and the best sheets. Room service was quick and very good. The breakfast buffet had excellent food and a large variety. The gym has panoramic views of the city from the rooftop. Just...

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Thank jlfurness
Reviewed 6 days ago NEW

It was a wonderful experience. The staff were always ready to help and friendly. Unfortunately I couldn't try the Hotel food, hope to do it next time. Overall it's more than worth it. Keep up Sheraton!!!

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Thank krishnavaneeth_n
Reviewed 6 days ago NEW

I was very happy with the quality of the room and the services provided by the hotel. The breakfast was very good and the staff was very nice. There was noise from the parking lot below, and the bed was more firm then I prefer.

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Thank 757rubenb
Toronto, Canada
Reviewed 1 week ago via mobile

This hotel is where you never hear the word no... anything we asked for the staff always accommodated and went beyond our expectations. Everyone is extremely friendly hotel located in the new part of Quito lots of nice restaurants and shopping close by excellent hot tub sauna and steam room and the gym has nice up to date equipment! I...

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Thank richelle767
Reviewed 1 week ago

Excellent service and value! Would definitely stay here again, and just across the street to a wide variety of shopping. Have stayed here on a regular basis every since it was previously a Four Points Hotel.

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Thank 374sunil
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear 374sunil, Thank you for your loyalty, it's great to read that you've stayed here since the beginning of our hotel and that you consider us your hotel in Quito. We hope to see you very soon! Warm regards, Michel Thorin General Manager

Reviewed 1 week ago

I am frankly blown away at the ratings here and wondering if we even stayed at the same hotel. I spend two weeks of the month traveling for business and more often than not, I try to land in a JW/Marriott or a Sheraton and am familiar with Sheraton experience. The only thing that I thought was common between my...

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Helpful?
Thank Ben N
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Ben, Thank you for sharing your feedback with us. First and foremost allow me to offer you my most heartfelt apology for the number of unfortunate incidents you encountered whilst you visited with us. This visit certainly does not represent the level of service Sheraton Quito is known for and that we want for our guests. Please know that...

Reviewed 1 week ago

We stayed at the Sheraton Quito for five nights for a business meeting/family vacation. I found everything about my stay remarkably delightful. While the facilities are modern and updated, the service stood out the most. Very friendly, polite, and helpful. They made a great impression.

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Thank tadams575
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear tadams575, It's great to read your comments and see that we made your stay memorable. We are happy to see that you enjoyed our facilities and that the service delivered by our associates was what stood out the most. We look forward to your next visit! Warm regards, Michel Thorin General Manager

South Carolina
Reviewed 2 weeks ago

The Sheraton Hotel in Quito is, by and large, and excellent hotel providing a very good guest experience. The staff is superbly friendly and helpful. They consistently seem happy to accommodate a request, provide requested advice, and make the guest experience very positive. The rooms are quite nice and roomy, very modern (e.g., with lots of plugs for charging devices,...

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Thank GlobalNomadTCK
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear GlobalNomadTCK, Thank you for rating us and for your detail comments. It's great reading that you enjoyed your stay and our service; however we apologize for any misunderstanding about the benefits of your Marriott Rewards status, we assure you that our Front Desk Manager is following up on this to take corrective measures. Also we are proud to say...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Babysitting

Additional Information about Sheraton Quito

Address: Avda. Naciones Unidas Y Republica, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $177 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Quito 4.5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Hotwire, Expedia, Hotels.com, Cheap Tickets, Priceline, Cancelon, HotelQuickly and TripOnline SA so you can book your Sheraton Quito reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Quito Hotel Quito
Four Points Quito
Quito Sheraton
Quito Four Points
Hotel Style:
#2 Business Hotel in Quito
#3 Luxury Hotel in Quito
#12 Romantic Hotel in Quito
#17 Family Hotel in Quito
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Quito staff and other travelers.
9 questions
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San Francisco, California
Loveland, Colorado
La Mirada, California
3 months ago
New York City, New York
4 months ago

See all questions (9)

Questions? Get answers from Sheraton Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor. Mountain view.”
FaustoAlvarez, 2 weeks ago | Read review
“Top floors are always quieter”
Fredito67, Feb 15, 2017 | Read review
“Higher the better. We were on 4th floor and still had a view”
FluffyToronto, Feb 11, 2017 | Read review
“Higher floors offer better views.”
MateoExplorador, Jan 25, 2017 | Read review
“SPG members get nice rooms.”
none006, Nov 13, 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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