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Sheraton Quito

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#5 of 113 Hotels in Quito
Certificate of Excellence
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Sheraton Quito
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501 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Weston
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I do not enjoy the shower without a door as too much water spills out and wets the floor I do not like the sink faucet with a spray, the spray is thin and hard, does not wash hands as fast as a normal faucet

Review collected in partnership with this hotel

Helpful?
Thank 814domenicom
Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent hotel for business purposes. The only comment for this particular stay was that it was possible to hear the noises and voices from the room next to mine. I didn't have this issue in my previous stay. I recommend this hotel.

Review collected in partnership with this hotel

Helpful?
Thank Renata S
New York City, New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel is in a very good and safe location. Very good service and staff was friendly and helpful. Breakfast at club level was excellent. I will go back to this hotel both for business and leisure. The gym facilities were more than adequate and very clean. Altitude is only issue. Very nice place to stay.

Review collected in partnership with this hotel

Helpful?
Thank trondr771
Auckland, New Zealand
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Super comfortable, full service hotel located in a bustling area of Quito with lots of shops and restaurants nearby. Rooms are super clean and comfortable; fitness center is well equipped and breakfast buffet is great. On check in we were offered access to the Club Lounge for $30 each -- this was worth it for access to free drinks, afternoon... More 

Helpful?
Thank priggles
Quito, Ecuador
1 review
5 of 5 stars Reviewed 1 week ago NEW

Dear ALL Hotel service is excellent It would be better if coffee is warmer at the restauranr , the other service is excellent. Thanks for all. Warm Regards Jong Woo Park / Managing Director Samsung Ecuador

Review collected in partnership with this hotel

Helpful?
Thank jongwoop56
San Francisco, California
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel my travel agent picked. Almost brand new. The front desk staff, especially Evelyn was very helpful and friendly. One block from a huge shopping mall. The only thing (just like any civilization in Quito) I didn't like is it's 40 min from airport. We had a 7:15am flight, oh my! Anyway, will stay here again!

Helpful?
Thank Colina Y
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear Colina Y, Thank you for your review and for your excellent comments about your experience with us. It is great to know that you enjoyed your time at Sheraton Quito and that our associates, specially Evelyn, helped to make your stay memorable. We hope you come back real soon! Warm regards, Michel Thorin General Manager More 

Sao Paulo
1 review
5 of 5 stars Reviewed 1 week ago

I have organized an important workshop for more than 60 executives in high positions for an international company. I have no words to thank the amazing support Sheraton Quito has provided to me and my team. I would come back 1000 times.

Review collected in partnership with this hotel

Helpful?
Thank FernandaPercevallis
Houston
1 review
5 of 5 stars Reviewed 1 week ago

Like always, they always provide me with services, cleanliness, value, sleep quality that I always expect from Sheraton. I am very pleased. As always, Sheraton Quito is my best choice. Thank you to all.

Review collected in partnership with this hotel

Helpful?
Thank 471marioalbertoc
Lawrenceburg, Indiana
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upscale hotel just a block from a large mall. We felt very safe walking in the area. The rooms are comfortable, but you won't want to spend much time in them. Breakfast was the most extensive I have ever seen at a hotel, and the restaurant for dinners was nice as well. The roses throughout the hotel are gorgeous. A... More 

Helpful?
Thank wheels3993
Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was very helpful in accommodating requests, such as room change (due to noisy air conditioner and late checkout) Convenient location near restaurants and a nice shopping mall. Hotel offers a superb breakfast.

Review collected in partnership with this hotel

Helpful?
Thank brianbR9449XS
sheUIO, General Manager at Sheraton Quito, responded to this review

Dear brianbR9449XS, Thank you for your review, and for sharing your experience at Sheraton Quito. Thank you for your comments about our services and staff, we are pleased to know that we were able to assist you with your requests and that you enjoyed our location and breakfast. We look forward to see you back again very soon! Warm regards,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Sheraton Quito

Address: Avda. Naciones Unidas Y Republica, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $192 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Quito 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Sheraton Quito Hotel Quito
Four Points Quito
Quito Sheraton
Quito Four Points
Hotel Style:
#2 Business Hotel in Quito
#2 Luxury Hotel in Quito
#12 Romantic Hotel in Quito
#17 Family Hotel in Quito
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