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Room & Suite (238)
Dining (117)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 05/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Quito
Updated 05/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#19 of 192 hotels in Quito
Location
4.4
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
Visit Quito, Ecuador in style when you stay at JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Get to Galapagos Islands and Santo Domingo's Church easily from our Quito hotel. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Hair dryer
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Radio
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Location
Full view
94Great for walkers
Grade: 94 out of 100
75Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
Avenida Orellana 1172 y Avenida Amazonas, Quito 170150 Ecuador
Getting there
Rental CarsSee rental cars from $20/day
2133Reviews147Q+A100Room tips
Reviews
Traveler rating
- 1,343
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- 150
- 35
- 19
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Popular mentions
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Most Recent
While waiting for our Galapagos trip to begin, we were fortunate to stay at this JW Marriott. So not to get caught up in some civil protests in Quito, we opted to stay in and dine at their new restaurant Raices. Little did we know how new it was until we walked in and we treated like celebrities!. Unwhittingly, we were the very first customers to walk in their doors! After celebratory drinks we were treated with an exquisite plate of a delicious scallop appetizer. Then of course we had to try this and that from the menu and enjoyed every bite. Sauces were prepared at the table and we even got more desserts after our deserts! kudos to the fabulous chef and his team!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at JW Marriott Hotel Quito
Responded 1 week ago
Dear Guest Dear Guest On behalf of the entire hotel team, I want to thank you for sharing about your excellent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates, especially with our staff from Raices Restaurant, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback We hope to see you again!! Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Viajeromundial007 wrote a review Aug 8
Washington DC, District of Columbia196 contributions164 helpful votes
Excellent hotel. Exceded my expectations. Top Noch service. Daniela and Oscar from the reception made our stay very special and took great care of us and our twins. They were always amazingly polite and professional. Fabian and Francisco at the executive lounge were extremely kind with us. Our kids enjoyed beautiful live piano at the lobby and a refreshing pool every day. Beautiful flower decorations made our stay unforgettable. We would be delighted to come back.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at JW Marriott Hotel Quito
Responded 1 week ago
Dear Guest On behalf of the entire hotel team, I want to thank you for sharing about your excellent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates, specially with the ones you have named as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback We hope to see you again!! Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had the pleasure to travel to Quito for business and staying at JW Marriott. This is an amazing option to stay in Quito, Ecuador. Front desk representative Gabriela went out of her way and gave an extra mile to make sure that my time was extraordinary. Where to start, Check in was good, room was impecable, breakfast and all food in general were very tasty. The check out was really nice with an extraordinary surprise! Thank you so very much to all!
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at JW Marriott Hotel Quito
Responded 1 week ago
Dear Guest On behalf of the entire hotel team, I want to thank you for sharing about your excellent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback We hope to see you again!! Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is located near many shops and restaurants that are all walkable if there is no rain. The hotel is gorgeous, very spacious, high end quality and very luxurious at a fair price. The staff is also helpful and extraordinary for most needs. The downside is when big cruise ship tours come in, the place gets crowded and chaotic.
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at JW Marriott Hotel Quito
Responded 1 week ago
Dear Guest.- On behalf of the entire hotel team, I want to thank you for sharing about your excellent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – YOU!!! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, We really appreciate you taking the time to share your feedback. We hope to welcome you again soon. Best regards Guest Relations Manager JW Marriott Quito
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service , a real can do attitude, typical JWM rooms, had benefit of upgrade due to my Ambassador Elite status Excellent lounge on 9th floor nice views and full breakfast with Omelet station. Also had meal in Botanica on the lower level also good with exemplary service The concierge, Ayquel Garzon, could not have been more attentive. The city itself is very friendly and clean. Highly recommend visiting Quito and do stay at the JW.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at JW Marriott Hotel Quito
Responded 1 week ago
Dear Guest First of all, thank you again for been an Ambassador Elite Member from Marriott Bonvoy, on behalf of the entire hotel team, I want to thank you for sharing about your excellent experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Especially with Ayquel our Guest relations Manager Once again, I appreciate you taking the time to share your feedback. Best Regards JW Marriott Quito
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In June, Quito was the site of many demonstrations, oftentimes, with burning tires, and the JW Marriott staff was caring and solicitous of our safety. Plus, the hotel itself is superb and we are glad that we stayed there before heading to the Galapagos.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at JW Marriott Hotel Quito
Responded Jul 9, 2022
Dear Guest On behalf of the entire hotel team, I want to thank you for sharing about your excellent experience with us . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, We really appreciate you taking the time to share your feedback. We hope, you get well soon. We are more than happy to have you in our hotel, your second home.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael W wrote a review Jul 2022
Dumfries and Galloway, United Kingdom35 contributions7 helpful votes
Only a two night stay before travelling on to the Galapagos but sheer luxury and top notch cuisine. Room was huge but slight things let it down such as main light switches only beside the here and not the foyer as you entered for example.
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at JW Marriott Hotel Quito
Responded Jul 4, 2022
Dear Guest On behalf of the entire hotel team, I want to thank you for sharing about your great experience with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most , YOU! Your feedback has been shared with our associates, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had intended to stay in the center of the City's square However due to the uprising we had to quickly change our reservations to the JW Marriott. We were very happy we made this change. The hotel was lovely and the rooms very generous in size. The bathrooms were excellent. The breakfast was excellent. The staff was excellent and we were close to all of the restaurant's we choose to eat at.
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Date of stay: June 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at JW Marriott Hotel Quito
Responded Jul 4, 2022
Dear Guest On behalf of the entire hotel team, I want to thank you , for sharing about your experience with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most YOU! Your feedback has been shared with our associates, as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. Best Regards Guest Relations Manager We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My daughter and I arrived in Quito on June 14 th. From the moment we arrived until the moment we checked out the service was amazing. All of the staff were more than happy to answer any questions we might have had. The meals and the cocktails were delicious. The room was extremely clean and beautiful. The following employees were always friendly and helpful to my daughter and myself. La Hacienda Restaurant- Issac Botanica Restaurant- Karen -cook Chef Arrio ,Gabriela, Maide, Gift shop- Valentina Lopez, Gemora Roman Guest relations- Alejandra ,Paulina,Ayquel The Coffee shop- Andrea and Dominique The Spa- Doris,Sara,Gabriela, and Soledad Garrido I had two massages and one facial during my stay .Doris gave me the best massage that I have ever had . The concierge Fernando was great . He arranged transportation to and from the attractions. He also suggested the Crater restaurant which had amazing views and excellent food. I also want to thank Julio Lara and Vinicio Lisintuna . They are the drivers from the hotel that safely transported my daughter and I to the different attractions. I would strongly suggest having the hotel arrange your transportation for you. It makes it so much easier. My daughter and I had all but one of our meals in the hotel. All of the restaurants have excellent food and drinks. The waiters in the bartenders in the sushi restaurant were great.Karla the hostess there was so friendly and helpful. She suggested the super condor drink and it was delicious. I would definitely return to the JW Marriott Quito.…
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Definitely try the Super Condor cocktail in the sushi bar. It is made with Ecuadorian liquors and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel gives all the facilities you may imagine. The staff is out of this world all of them care about you in all the ways assuring everything you need is completed. As an member I received a free upgrade of my room . The hotel and staff met all my expectations
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Date of stay: June 2022Trip type: Traveled on business
Value
Rooms
Service
Room Tip: the terrace room was my fav because of the view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Guest Relations, Guest Services / Front Office at JW Marriott Hotel Quito
Responded Jul 4, 2022
Dear Guest On behalf of the entire hotel team, I want to thank you , for sharing about your experience with us It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most YOU! Your feedback has been shared with our associates, as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Guest Relations Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$140 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott quito, marriott hotel quito, marriott quito, quito marriott
LOCATION
EcuadorPichincha ProvinceQuito
NUMBER OF ROOMS
257
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Claim Your Listing Frequently Asked Questions about JW Marriott Hotel Quito
Which popular attractions are close to JW Marriott Hotel Quito?
Nearby attractions include Museo Etnohistorico de Artesanias del Ecuador Mindalae (0.2 miles), Mr. Joy (0.2 miles), and Coctiki (0.3 miles).
What are some of the property amenities at JW Marriott Hotel Quito?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Hotel Quito?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Quito?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Hotel Quito?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to JW Marriott Hotel Quito?
Conveniently located restaurants include Sher E Punjab Rincon de la India, The rib Co., and La Casa de mi Abuela.
Are there opportunities to exercise at JW Marriott Hotel Quito?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does JW Marriott Hotel Quito have airport transportation?
Yes, JW Marriott Hotel Quito offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Quito?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Quito offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Hotel Quito?
The staff speaks multiple languages, including English and Spanish.