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JW Marriott Hotel Quito

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Traveler (1074)
Room & Suite (257)
Dining (130)
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About

#23 of 145 hotels in Quito
Location
4.4
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice
Visit Quito, Ecuador in style when you stay at JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Get to Galapagos Islands and Santo Domingo's Church easily from our Quito hotel. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Center with Internet Access
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Hair dryer
Interconnected rooms available
Room service
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Radio
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.5
4.5 of 5 bubbles2,225 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The JW Marriott Hotel Quito garners praise for its plethora of luxurious amenities, including a sumptuous breakfast buffet and state-of-the-art spa and fitness facilities. Its charming atmosphere is accentuated by elegant floral arrangements and offers tranquil spaces for guests to unwind. While the spacious rooms with plush bedding are well-liked, a few guests have noted occasional lapses in cleaning. The exemplary service, with staff often going the extra mile, enhances the hotel's value, which is seen as variable by guests. Nestled close to Old Town, its location is deemed convenient, though some suggest taxis for optimal accessibility.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Luxurious
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2,225Reviews170Q+A100Room tips
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Sarah A. wrote a review Yesterday
30 contributions7 helpful votes
The JW Marriott Hotel Quito was a beautiful hotel with a welcoming staff, a number of delicious restaurants on site, a terrific (large!) fitness facility with all the cardio and weight-lifting equipment you might want, as well as a pool, whirlpool, and sauna, and spa (I did not indulge in any treatments), and it was also in walking distance to some great restaurants and tourist attractions. Loved that the lobby had a filtered water bottle filling station (there was also filtered water available in the fitness facility and by the spa/pool). Our room and bathroom was well appointed. Just two notes re the bathroom: (1) the shower's drain was a bit too small for the amount of water produced by the shower head (terrific water pressure!), so it pooled a bit while showering (we actually stayed there twice and the second room had lower water pressure so the pooling was also less) and (2) there was no vent fan in bathroom to help it unsteam. Overall, a great place to stay in Quito!
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Date of stay: March 2024
Value
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Location
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Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jennie J wrote a review Apr 10
2 contributions
This hotel is great! Diego M, night manager, the other Diego in dining…and in between just amazing service. Clean rooms & just overall great stay. Everything was great! 10/10 recommend. Safe and walkable location, most awesome staff, good amenities…
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wanderlost16 wrote a review Apr 7
canada26 contributions64 helpful votes
As people have mentioned, the lobby is quite grand and very welcoming. Multiple levels with a small waterfall and koi pond. You are greeted by sharply dressed doormen who will help you with your bags as soon as you step out of your ride. There is a water filter station in the lobby to fill your water bottles. And every afternoon they had fresh fresh ice cream (free) waiting for people returning back from their trips. The coconut ice cream was refreshing. The highlight of the place is the staff. So welcoming and friendly. We chatted with most of them and they soon remembered our names. We accepted an offer to pay a bit extra to get access to the buffet breakfast and lounge. So worth it. The breakfast is a bit pricey ($30 per adult) but the package deal made it worthwhile for our family. The breakfast is filled with fresh fruit, a made to order omelette station, fresh juice, sausages, eggs, cheeses, fresh bread and more. You will not go hungry. The executive lounge is open till 11 pm and has non-alcoholic drinks, desserts (after our long flight, the cakes tasted delicious!), bags of chips, fresh whole fruit, 2 beers/wine per room per night, breakfast and evening bites from 5:30-7:30. The night that we were there, they had shrimp canapes, meatballs, chips and guacamole, some finger sandwiches and dessert. Very tasty. Well worth it! The pool is outdoors and heated. A low waterfall was a nice touch. Plenty of seats and lounge chairs. They have an outdoor bar that's open on weekends. Lots of restaurants in the hotel. There was a nice coffee shop, Ecuadorian restaurant, sushi, Botanica (breakfast buffet and the evening they had a separate menu) and of course Fogo de Chau (Brazilian steakhouse). The hotel is close to a small shopping mall (6 minute walk) where there is a grocery store (Super Maxi). We filled bags with snacks and treats for reasonable prices. I think it closes around 8:30? There's also a convenience store close to the mall that opens till 10:00 (?). They had reasonable prices too. Seemed like a safe place to walk around at night (not too late). Next door is a MacDonald's, which seems to be a popular place as it was constantly busy. It's open 24 hrs and has unique burgers (cheesey japaeno quarter pounder). Across the street is a Burger King. We tried Waffles and Crepes (which is also across the street) which is supposedly owned by single moms (we were told). Seemed like a popular spot with locals. Food was tasty and very affordable. For a family of 4, with dessert and tip, the total bill was $40. Lots of other restaurants within 10 minute walk. We also tried a local Ecuadorian restaurant (very popular) called Equaviche. 3 levels and it was busy. Not fancy but good food. Almost seemed like a high end fast food place. They give everyone plates of popcorn and plantain chips while you wait for your food. From what I can tell, the hotel contracts out their transportation to a separate company. There were always vans or larger vehicles waiting on the property to take people wherever they wanted to go to. We booked a mini-van to the airport for early morning for $55. Excellent service. I wonder what the price would have been had we not booked ahead of time and walked directly to the waiting vans. Like I said, the staff were the highlights of the place. We would go back just for them. Thanks for making our stay memorable!
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Date of stay: March 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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holidaychicLondon wrote a review Apr 6
London, United Kingdom595 contributions337 helpful votes
We stayed for two nights upon arrival from Madrid. The room was really spacious, lovely L’Occitane products, huge bath, comfy if somewhat high bed.. We ate at Fogo de Chao which was nice. The meat was all delicious and just kept coming but the sides were a let down. Breakfast was nice and the setting looking out to the pool was nice too. The room didn’t get made up until late afternoon and they don’t leave much water in the room despite there being coffee/tea making supplies which is a bit odd. The bar cone sushi bar area is nice with really good service. We had an enjoyable two night stay
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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4grlsmom wrote a review Mar 2024
Pewaukee, Wisconsin132 contributions84 helpful votes
+1
This lovely Marriott is truly five star in every way, with impeccable service from the moment we arrived. Even arriving at midnight, a doorman, concierge and several desk clerks were there to greet us, all smartly dressed, and with a long stem welcome rose no less. The rooms were impeccably clean, as was the entire property. Beds were comfortable, shower pressure was good and plenty of towels were provided. There were many small but nice touches, such as plentiful complimentary bath items, cookies on the pillows and small gifts. Staff was all professional and efficient. We had lounge access, which included a nice breakfast each day, along with coffee and cold drinks anytime. Everyone was friendly and helpful throughout our stay. The staff all wore colors which matched the fresh roses in the lobby. We did walk a bit in the area, but it wasn't really recommended. It wasn't terribly busy, but security was visible, so it didn't feel unsafe. Still, it's probably wiser to take a cab. There are hotel cabs always parked outside or you can walk to the road and get one anytime, they are plentiful and cheap. This location is not far from the Old Town, Teleferico and other attractions. The value for your money here cannot be beat. It is such an affordable luxury property; you won't be disappointed!
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Date of stay: March 2024
Value
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Location
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Trip type: Traveled as a couple
Room Tip: The hotel cab has a $45 flat fee to the airport. If you ask the concierge, they can arrange a cab...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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phk123 wrote a review Mar 2024
Fort Lauderdale, Florida138 contributions116 helpful votes
This is a modern American branded hotel probably built in the 80s due to its architecture. It is very clean and safe with a friendly attentive staff. The lobby has large fresh bouquets of roses throughout. The room had one of the most comfortable beds and pillows I've slept on in a hotel. The hotel has guards and fencing surrounding it. The neighborhood is not particularly charming or historical. I do urge you to go out during the day to explore the surroundings to experience a bit of the real Quito versus the hotel which although very nice and luxurious you could just as well be in any large North American city. Do take a cab to the old historical center of Quito for a more quaint, charming and different atmosphere. The pool and spa area are top notch and enjoyable. The breakfast buffet is delicious although a bit expensive.
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Date of stay: March 2024
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Location
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Trip type: Traveled as a couple
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jetboyb747 wrote a review Mar 2024
Tecumseh, Canada166 contributions100 helpful votes
We arrived at the hotel after an overnight flight from Canada. We were on a cruise with Celebrity, and as part of their package, you receive 2 nights. I needed to book one extra night, due to flight schedules. When we arrived, my husband asked to upgrade to the Executive floor, which was actually quite a bargain for the perks that you get. There wasn't an executive room available, and since we paid for early check-in, they allowed us to go into that room prior to receiving our new room, since we were exhausted and needed a rest. We had a nap and received our new room, with a balcony and an amazing view of the city. The executive room, with all it's ammenities, is quite good. You have 24 access to a room with TV, snacks, computer, printers. You are also able to have your breakfast here, in a quiet environment, with your own personal chef! The staff here go above and beyond. They are so helpful no matter what questions you may have about the hotel and it's services, or to make recommendations about shopping, tours, history or really just about anything. Perhaps it's just the Ecuador way, but we find them to be so friendly. I know at this time, the country is going through many changes, and the press is not being very accurate with their assessment of the situation here. At no time at all did we ever feel unsafe. Don't let the reports deter you from visitin. I guess if I had one thing that could be improved upon, it's the pillows. In a king size bed, you should have king size pillows. The pillows provided are small, and it was difficult for me to get a good rest on them.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Get the upgrade if you are able to. You won't be disappointed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lizteag wrote a review Feb 2024
Gold Coast, Australia273 contributions189 helpful votes
This hotel exceeded our expectations. The staff are amazing, nothing was too hard. Our room was spacious, bed comfortable and a lovely big bath topped it off! The breakfast was one of the best. If we go back to Quito we would not stay anywhere else.
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Date of stay: February 2024
Value
Location
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Trip type: Traveled as a couple
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seagullrob wrote a review Feb 2024
Scarborough, Australia6042 contributions986 helpful votes
The JW Marriott in Quito is pretty much as you'd expect from this chain of hotels, but I wanted to add a review because the staff were so lovely here in Ecuador. And the roses in the foyer are mind blowing (apparently the region is famed for it). Champagne on arrival in the foyer. Quick service. Lots of bottled water (necessary for the altitude). Comfortable beds,
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Date of stay: February 2024
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Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Smokie24 wrote a review Jan 2024
Stafford, United Kingdom120 contributions83 helpful votes
We could not fault this hotel. Service was impeccable, the rooms were spotlessly clean and very comfortable. Lovely toiletries, ample supply of towels etc. The food in the restaurants was excellent, wide choice of food at breakfast and again the serving staff were polite and efficient. Highly recommended, particularly after a long flight!
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$145 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott quito, marriott hotel quito, marriott quito, quito marriott
LOCATION
EcuadorPichincha ProvinceQuito
NUMBER OF ROOMS
257
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JW MARRIOTT HOTEL QUITO $143 ($̶1̶9̶7̶) - Updated 2024 Prices & Reviews - Ecuador

Frequently Asked Questions about JW Marriott Hotel Quito
Which popular attractions are close to JW Marriott Hotel Quito?
Nearby attractions include Biking Dutchman (0.2 miles), Museo Etnohistorico de Artesanias del Ecuador Mindalae (0.2 miles), and Coctiki (0.3 miles).
What are some of the property amenities at JW Marriott Hotel Quito?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Hotel Quito?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Quito?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Hotel Quito?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to JW Marriott Hotel Quito?
Conveniently located restaurants include Sher e Punjab, The rib Co., and La Casa de mi Abuela.
Are there opportunities to exercise at JW Marriott Hotel Quito?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does JW Marriott Hotel Quito have airport transportation?
Yes, JW Marriott Hotel Quito offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Quito?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Quito offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Hotel Quito?
The staff speaks multiple languages, including English and Spanish.