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JW Marriott Hotel Quito

Avenida Orellana 1172 y Avenida Amazonas, Quito 170150 Ecuador
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (895)
Room & Suite (218)
Dining (82)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 05/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Quito
Updated 05/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#22 of 184 hotels in Quito
Travelers' Choice
Visit Quito, Ecuador in style when you stay at JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Get to Galapagos Islands and Santo Domingo's Church easily from our Quito hotel. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool.
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Center with Internet Access
Parking garage
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Coffee shop
Breakfast available
Breakfast in the room
Special diet menus
Wine / champagne
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Flatscreen TV
Hair dryer
Room service
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
Hotel links
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2061Reviews127Q+A100Room tips
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Popular mentions
Matthew R wrote a review Jun 2021
Columbia, Maryland158 contributions155 helpful votes
I recently spent four nights at the JW Marriott Quito. It wasn't the only hotel I stayed at during my visit to Ecuador's lovely capital city but it was definitely my favorite and I'll explain why. First, at least for now, the rates are very reasonable in relation to what you get--a very comfortable room with great customer service. The hotel recently re-opened after having been closed since October 2020 and was still at a low occupancy (which I liked--I hate being crowded!) So I was never disturbed by any noise from other guests being in the room next to me. The rooms are ample sized, with very comfortable bedding, decent quality towels and bathroom amenities as well as very importantly being IMMACULATELY clean! No stray hairs here or there as often happens in a hotel. So great job, JW Marriott on keeping your standards high. The air conditioning worked well after the first evening when I had to call for someone to come look at it--I have a feeling it was the first time the room had been used since the hotel re-opened because after that the room's air conditioning worked like a charm! The bathroom was large as well with a soaking tub and separate shower stall which I appreciated! Great water pressure and consistent temperature. The on-site restaurants were good--La Hacienda has a nice ambience and very good food to choose from. The breakfast spot, Bistro Latino, has both a buffet (didn't use) as well as a la carte menu (which I did order from--very good prices!) The hotel's employees are very, very nice from the front door team, to the reception desk, to the (especially!) the restaurant staff. Belen in La Hacienda restaurant was so kind--I had dinner there twice and she was such a great representative of wonderful Ecuadorian hospitality! They also had very good, reliable private taxi service (not in yellow cabs, but in nicer model vehicles) with very reasonable rates as well. I had Brayan and I recommend him to you too! Some folks have complained about the location--and it's true that it's not in the old town and it's not really right next to the Quicentro shopping mall area either. But it is within walking distance of El Jardin mall which I walked to but keep in mind there is very reliable private taxi services available 24/7. This hotel, even though the building is a bit older (built a little before 2000 I think) is excellently maintained, reasonably-priced, and filled with hospitality professionals. After having stayed at Casa Gangotena, Swissotel, and the Sheraton during my visit for at least one night each I'd say that the JW Marriott beats them all hands down when you factor in the price in relation to comfort and excellence of service. Will be back! Matthew
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Date of stay: June 2021
Sleep Quality
jsb wrote a review Jan 2021
Los Angeles, California7 contributions17 helpful votes
We were at the Marriott in March 2020, at the beginning of the Covid pandemic. We planned to stay for two nights before a cruise. We checked in at around midnight - service was very friendly and helpful. Breakfast the next morning was excellent. We spent the day sight-seeing, and bit by bit, more of the city was getting shut down by the government. When we arrived back at our hotel, we learned our cruise was cancelled. I was alone in the country with my 12 year old daughter. The cruise line was no help getting me hope at all, and the phone lines to my airline were jammed. The hotel staff was extremely patient and helpful, helped me arrange a car to the airline's nearby office, and booked me a car service to the airport. They did not charge me for my second night. Honestly, the several hours between learning the trip was cancelled and getting on the plane home was a bit of a blur. I wish I could remember the names of the people who helped me. But I do remember the staff going above and beyond to help us get home. They didn't have to refund my second night - but they did. They were compassionate and caring and that is what I remember, more than anything else. We plan to stay there again when we are able to take our cruise.
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Date of stay: March 2020
1 Helpful vote
robbinreads wrote a review Sep 2020
Bellefonte, Pennsylvania442 contributions131 helpful votes
My husband and I stayed here for six nights and found the hotel to be comfortable and clean - it was a good home base in Quito. The major downside of this hotel is its location; it's not really around any other places you would want to visit, so either taking a taxi or walking through an area that is pretty much abandoned at night is necessary. As a result, we ended up ordering in dinner a few nights, and got some major side-eye from the staff. Nonetheless, it was a pleasant stay.
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Date of stay: November 2019Trip type: Traveled as a couple
2 Helpful votes
Faye G wrote a review Jul 2020
Brea, California501 contributions142 helpful votes
We had a package with Celebrity Cruise Lines that included a two night stay pre-cruise and a one night post-cruise. We could not have been happier. This hotel is beautiful, the grounds lovely, very plush. The was no time to use the pool as it was either raining with hail & thunder or we were busy, but it looked so inviting. Our suite Rm 423 was well appointed. The bed was super comfy. We had dinner at the Hacienda Restaurant on-site. The service was impeccable; the food was excellent. The gift shop has lots of good souvenirs and the prices were really reasonable. There is also a little shopping mall. Roses are everywhere! The concierge was very helpful. He gave us the name of a local restaurant for lunch and we loved it. Our post cruise night was just as nice. We weren't there long as we had a 1:30am departure for a 5:30 flight. Keep in mind, Quito sits at 9,350' and can be a little bit of altitude adjustment. Keep hydrated and don't overdo till you know what your reaction will be to the high altitude. I would definitely stay here again. We felt very safe. The staff was ever so helpful.
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Date of stay: February 2020
Sleep Quality
1 Helpful vote
sol a wrote a review Jun 2020
Chicago, Illinois40 contributions23 helpful votes
This very nice hotel, well located staff is very friendly and helpful always willing to help the facility is nice and clean great service. Good food I was part of a tour group and we all had a great experience. I highly recommend this hotel.
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Date of stay: July 2019
1 Helpful vote
$148 - $264 (Based on Average Rates for a Standard Room)
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EcuadorPichincha ProvinceQuito
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Frequently Asked Questions about JW Marriott Hotel Quito
Which popular attractions are close to JW Marriott Hotel Quito?
Nearby attractions include Museo Etnohistorico de Artesanias del Ecuador Mindalae (0.2 miles), Mr. Joy (0.2 miles), and Coctiki (0.3 miles).
What are some of the property amenities at JW Marriott Hotel Quito?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Hotel Quito?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Quito?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Hotel Quito?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to JW Marriott Hotel Quito?
Conveniently located restaurants include Sher E Punjab Rincon de la India, The rib Co., and La Casa de mi Abuela.
Are there opportunities to exercise at JW Marriott Hotel Quito?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does JW Marriott Hotel Quito have an airport shuttle?
Yes, JW Marriott Hotel Quito offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Quito?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Quito offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Hotel Quito?
The staff speaks multiple languages, including English and Spanish.