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JW Marriott Hotel Quito

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JW Marriott Hotel Quito
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1,374 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
lisbon
Level Contributor
171 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This time everything went well. The check in was quick and efficient, the room was good, comfortable and spacious, the bathroom is also good. I had a good sleep with no noise. I also had a snack in the lounge and it was quite convenient.

Helpful?
Thank tozepinto
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is lovely. They went out of their way to ensure we had connecting rooms with our kids. The breakfast is remarkable. There is a smoothie bar and everything you could ever dream of including real chocolate melted in front of you for your pancakes. The on sight steak house is pricey but good. Excellent service. The only downside... More 

Helpful?
Thank Maxim H
Utah
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

That's the reaction of my 24 and 22 year old when we walked into the JW Marriott. From the door men all decked out in tuxes and top hats to the check in people with waters waiting for everyone to the early accommodation of our arrival, I couldn't ask for a better experience. It's hard to impress the kids but... More 

Helpful?
Thank JohnUtah
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear JohnUtah, Wow! Thank you for your sincere and heart-warming comments, we are so happy that your family enjoyed everything during your stay at JW Marriott Quito. Our main characteristic is our incomparable service, all of our associates go above and beyond to make every guest's experience, a lasting memory and we are so glad we had such an impact... More 

Toronto, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the JW for 2 nights. Loved this establishment. Service is incredible and people are very helpful and polite. I also used their transportation service to get to scenic points, and got a mini tour out of it. It was great.I would recommend this place to everyone.

Helpful?
Thank JJ L
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear JJ L, We are so happy to know your visit to Quito was wonderful and that your stay at JW Marriott Quito surpassed your expectations. Our staff are always prepared to go above and beyond for our guests and we are so glad that you noticed our sincere service. It is great that you took an executive taxi from... More 

Edmonton, Alberta
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel as part of a Celebrity Cruise to the Galapagos Islands. Very clean, comfortable beds, and a very attentive staff. The buffet breakfast had many choices (some, however, not necessarily what one might consider breakfast food). Very good food in all restaurants. Nice lobby bar with tv's for sports (nice selection of local artisan brewed beers). Would... More 

Helpful?
Thank the_seahawkfisher
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear the_seahawkfisher, What a wonderful trip you took to the Galapagos! I believe going on a cruise is one of the best ways to visit the Islands because you can go to all of them and enjoy the richness and diversity in each one to the fullest. We appreciate your comments about our hotel, it is a pleasure to know... More 

Temple Terrace, Florida
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were evacuated for an earthquake of 4.6 on September 4, 2016, which shook the entire hotel. Evacuation was handled excellent, but we had a false alarm just after we were allowed to return to the room. Was a little nerve racking, as when we returned to our room on the 6th floor there was plaster on the floor. It... More 

Helpful?
Thank Connie H
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Connie H, Thank you for choosing JW Marriott Quito, we appreciate your loyalty. We are glad to know even though there was a small shake, everything was controlled and you felt taken care of. Our associates are perfectly trained and prepared to handle situations such as these. Thank you for your comments about our staff and facilities, we hope... More 

Huntington Beach, California
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We could not have asked for more! Our stay at the Quito JW Marriott was at the beginning and end of our 7 day Galápagos trip through Celebrity Cruises. We added extra days to allow us to see as much of the city as we could. We booked private tours to visit the Old City, the cloud forest, and the... More 

Helpful?
Thank Donna H
California
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here 3 times in 2 weeks on vacation in connection with a cruise. Far from being just some one being "processed", I was thrilled by the personal attention and help of the staff. Giannela at the front desk/concierge and Claudia in the lounge both went out of their way to help with travel arrangements, helpful tips on getting... More 

Helpful?
Thank Ravenspadre
Level Contributor
167 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the JW my first and last night of a Ecuador motorcycle trip. Excellent hotel with very attentive staff. Location is North of the old town. For us it was perfect as it was a 5 min walk from the motorcycle rental. Compared to JW's in Western cities I have stayed in, this one is a little less... More 

Helpful?
Thank Malte S
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here as my first stop on a South American tour. On my second night there happened to be a small 4.6 earthquake. The staff was nothing short of amazing. It was raining outside and they almost immediately had cases of water, robes, and towels available. They were offering the jackets off their backs of possible. Once they got... More 

Helpful?
Thank Ashley S
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $149 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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