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JW Marriott Hotel Quito

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Traveler (700)
Room & Suite (156)
Pool & Beach (49)
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Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,774)
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All reviewsthe executive loungecelebrity cruisebistro latinosmoothie barla haciendayellow cabseparate showerbreakfast buffetbeautiful hotelflower arrangementsgalapagos islandsbusiness centerold towntwo nightsbottled waterrooms are spaciouslobby
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1 - 5 of 1,370 reviews
Reviewed yesterday

As with many others, stayed here both before and after the cruise. Very nice hotel and generally good service. Defective sink plug was promptly fixed by maintenance who then presented me with a plastic seal with "Galapagos" printed on it! Only shortcoming was some difficulty...More

Thank gaveysteve
Response from Roxana Z, Marketing Coordinator at JW Marriott Hotel QuitoResponded yesterday

Dear gaveysteve, Thank you for choosing JW Marriott Quito for your stay! How did you enjoy the Galapagos Islands? It is great you had the chance to visit this outstanding place. We are glad to know our associates were helpful and that you felt our...More

Reviewed 2 days ago via mobile

Right in the center of town, a relatively new building with everything you’d expect from a Marriott. Everyone was very helpful, friendly and efficient. Rooms are a decent size with everything you need. Bar, pool and gourmet restaurant are all nice and what you’d expect....More

Thank Lonestarbc
Response from Roxana Z, Marketing Coordinator at JW Marriott Hotel QuitoResponded yesterday

Dear Lonestarbc, We are are glad you were able to spend some nights at our hotel and enjoy our amenities. It is great that you were able to enjoy our location; we are located between Amazonas and Orellana avenues, these are two of Quito's most...More

Reviewed 4 days ago via mobile

We stayed here for a few days prior to our Galapagos cruise. Our room was clean, spacious and well appointed. The daily breakfast, snacks and drinks in the executive club were delicious and well prepared. But most of all, the staff was amazing and answered...More

Thank DarrenHumphrey
Response from Roxana Z, Marketing Coordinator at JW Marriott Hotel QuitoResponded 2 days ago

Dear DarrenHumphrey, Thank you for your comments! We are glad you were able to visit the Galapagos Islands, it is a breathtaking place. For sure a must for tourists traveling to Ecuador! Our rooms were renovated about two years ago, that is why they have...More

Reviewed 1 week ago

Service, staff and facilities were excellent with one exception (concierge) I'll talk about later. Best food presentations I've seen in a JW Marriott. Daily changes in Ecuadorean cuisine along with American/European breakfast. Two free drinks (beer/wine) per person during the early evening presentation. Note that...More

Thank CoolBrewster
Response from Roxana Z, Marketing Coordinator at JW Marriott Hotel QuitoResponded 1 week ago

Dear CoolBrewster, Thank you for your comments and for mentioning our exceptional service. We are happy to know you felt the JW Treatment and the Marriott International thinking of "putting people first". We appreciate your comments regarding our food. Everything our chef’s cook is made...More

Reviewed 1 week ago

What a lovely place to stay in Quito. The hotel was exceptionally clean. Modern updates. Food here was great too - or at least breakfast. Rooms were very spacious. The pool area was so beautiful. The grounds are very well kept. Not far from the...More

Thank Donna K
Response from Roxana Z, Marketing Coordinator at JW Marriott Hotel QuitoResponded 1 week ago

Dear Donna K, We appreciate your comments and for choosing JW Marriott Quito for your stay. Our hotel recently got renovated and that is why our rooms, bathrooms and restaurants are beautiful, spacious and modern. We are happy that you enjoyed our 5 star services...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$169 - $260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Spa Hotel in Quito
#9 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$169 - $260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Spa Hotel in Quito
#9 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (700)
Room & Suite (156)
Pool & Beach (49)
Dining (38)
Business Center & Event Rooms (27)
Family and Play Areas (4)
Questions & Answers
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Carmen R
April 13, 2018|
Answer
Response from traveller1959 | Reviewed this property |
First, as most flights arrive in the night, many guests show up well after midnight. The reception is used to this and well-staffed during the night. Second, how did you make your reservation? Usually, the reservation... More
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Votes
jowheeler1
April 2, 2018|
AnswerShow all 3 answers
Response from roadieplanner | Reviewed this property |
Leave the Marriott! Stay at Hotel Boutique Portal de Catuna and have a much more local experience. Senhora will help you out. Seriously just contact the hotel. Give them a call.
1
Vote
Room Tips
"Executive Lounge level with mountain view. Cotopaxi Volcano is amazing (when the clouds lift!)."
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"Get a room on the executive level. The slight cost increase is well worth it given the access to the..."
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"Request a room overlooking the military academy"
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"If you encounter Gabrielle at the front desk, ask for help from someone else!"
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