While waiting for our Galapagos trip to begin, we were fortunate to stay at this JW Marriott. So not to get caught up in some civil protests in Quito, we opted to stay in and dine at their new restaurant Raices. Little did we know how new it was until we walked in and we treated like celebrities!. Unwhittingly, we were the very first customers to walk in their doors! After celebratory drinks we were treated with an exquisite plate of a delicious scallop appetizer. Then of course we had to try this and that from the menu and enjoyed every bite. Sauces were prepared at the table and we even got more desserts after our deserts! kudos to the fabulous chef and his team!
Excellent hotel. Exceded my expectations. Top Noch service. Daniela and Oscar from the reception made our stay very special and took great care of us and our twins. They were always amazingly polite and professional. Fabian and Francisco at the executive lounge were extremely kind with us. Our kids enjoyed beautiful live piano at the lobby and a refreshing pool every day. Beautiful flower decorations made our stay unforgettable. We would be delighted to come back.
I had the pleasure to travel to Quito for business and staying at JW Marriott. This is an amazing option to stay in Quito, Ecuador. Front desk representative Gabriela went out of her way and gave an extra mile to make sure that my time was extraordinary. Where to start, Check in was good, room was impecable, breakfast and all food in general were very tasty. The check out was really nice with an extraordinary surprise! Thank you so very much to all!
It is located near many shops and restaurants that are all walkable if there is no rain. The hotel is gorgeous, very spacious, high end quality and very luxurious at a fair price. The staff is also helpful and extraordinary for most needs. The downside is when big cruise ship tours come in, the place gets crowded and chaotic.
Excellent service , a real can do attitude, typical JWM rooms, had benefit of upgrade due to my Ambassador Elite status Excellent lounge on 9th floor nice views and full breakfast with Omelet station. Also had meal in Botanica on the lower level also good with exemplary service The concierge, Ayquel Garzon, could not have been more attentive. The city itself is very friendly and clean. Highly recommend visiting Quito and do stay at the JW.
In June, Quito was the site of many demonstrations, oftentimes, with burning tires, and the JW Marriott staff was caring and solicitous of our safety. Plus, the hotel itself is superb and we are glad that we stayed there before heading to the Galapagos.
Only a two night stay before travelling on to the Galapagos but sheer luxury and top notch cuisine. Room was huge but slight things let it down such as main light switches only beside the here and not the foyer as you entered for example.
We had intended to stay in the center of the City's square However due to the uprising we had to quickly change our reservations to the JW Marriott. We were very happy we made this change. The hotel was lovely and the rooms very generous in size. The bathrooms were excellent. The breakfast was excellent. The staff was excellent and we were close to all of the restaurant's we choose to eat at.
My daughter and I arrived in Quito on June 14 th. From the moment we arrived until the moment we checked out the service was amazing. All of the staff were more than happy to answer any questions we might have had. The meals and the cocktails were delicious. The room was extremely clean and beautiful. The following employees were always friendly and helpful to my daughter and myself. La Hacienda Restaurant- Issac Botanica Restaurant- Karen -cook Chef Arrio ,Gabriela, Maide, Gift shop- Valentina Lopez, Gemora Roman Guest relations- Alejandra ,Paulina,Ayquel The Coffee shop- Andrea and Dominique The Spa- Doris,Sara,Gabriela, and Soledad Garrido I had two massages and one facial during my stay .Doris gave me the best massage that I have ever had . The concierge Fernando was great . He arranged transportation to and from the attractions. He also suggested the Crater restaurant which had amazing views and excellent food. I also want to thank Julio Lara and Vinicio Lisintuna . They are the drivers from the hotel that safely transported my daughter and I to the different attractions. I would strongly suggest having the hotel arrange your transportation for you. It makes it so much easier. My daughter and I had all but one of our meals in the hotel. All of the restaurants have excellent food and drinks. The waiters in the bartenders in the sushi restaurant were great.Karla the hostess there was so friendly and helpful. She suggested the super condor drink and it was delicious. I would definitely return to the JW Marriott Quito.…
The hotel gives all the facilities you may imagine. The staff is out of this world all of them care about you in all the ways assuring everything you need is completed. As an member I received a free upgrade of my room . The hotel and staff met all my expectations