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JW Marriott Hotel Quito

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Av. Orellana 1172 y Amazonas, Quito, Ecuador
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1,312 Reviews from our TripAdvisor Community

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Showing 1,015: English reviews
France
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Extremely clean, beautiful grounds, enjoyed the food on the premises a lot, and customer service was at its best. It was a home away from home. We would highly recommend to anyone considering a trip to Quito.

Helpful?
Thank adela5116
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I decided to stay at this hotel in Quito the last night before my fly back home. The Hotel is central located, very close to the restaurants, pubs, cafes and shops. The rooms are super clean, people speaks English which is very good if you don´t speak any Spanish. The prices are very good, staff is so friendly. All in... More 

Helpful?
Thank Samanta H
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Anytime you spend at the marriott is the best and this hotel in Quito is one of the nicest in the world. High quality service and so very comfortable especially after spending time in the Amazon. Spent 3 weeks in ecuador and ended our trip here. Perfect ending. Nice comfortable beds, super luxurious shower and all the amenities. The only... More 

Helpful?
Thank Andrea Y
A TripAdvisor Member
2 of 5 stars Reviewed 2 days ago NEW via mobile

I've been to this hotel a few times in my business trips to Ecuador. It is pretty much ok btw - some rooms a bit old, food ok, service also ok. This time I had a series of migraines that got complicated, with sleeping arm and several other complications. Called my doctor in NY who said I should at least... More 

Helpful?
Thank A TripAdvisor Member
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Guest: Thank you very much for your comments regarding your experience with us. Cash advances are not allowed in this property, however we have solved your requirement hospitality, and seeking your stay pleasant. We are sure that this is nothing more than an isolated experience, and that in the future you can fully enjoy your stay. It will be... More 

Denver, Colorado
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

From the sparking sunny inviting lobby to the clean modern rooms, staying here was delightful! The service was impeccable too! We were here before and after a Galapagos cruise with Celebrity. The staff was as accommodating as you would expect in a 5 star hotel!

Helpful?
1 Thank ljmobg
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear ljmobg, Thank you for all your kind comments, we have enjoyed reading your review and your perfect description of our lobby. From the moment you walk in, you feel the luxurious, but warm atmosphere our hotel holds. Our staff is always willing to go above and beyond for our guests and we are really happy you experienced our five... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Quito was our first choice to stop before our Galapagos Cruise. The Hotel is located in central area close to all the shops, restaurants. The area is very safe at night. We decided to stay one more night after Galapagos because the service. The rooms are wide and fancy, people are very friendly and speaks English. Excelent value, simple great... More 

Helpful?
1 Thank Alexander T
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Alexander T, We appreciate your preference and kind comments about your stay at JW Marriott Quito. It was a pleasure for every one at the hotel to welcome you to our home, so happy you enjoyed your stay at our newly renovated rooms! It is great to know you adventured through our neighborhood and found nice restaurants and shops,... More 

edinburgh
Level Contributor
485 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 437 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here 2 nights before our Celebrity cruise to the Galapagos & 1 night afterwards. Check in was excellent as celebrity had set up a separate desk which meant check in/out was quick & efficient. Our room was spacious with a large bathroom. After a week on a ship with only a shower, it was great to have a... More 

Helpful?
Thank dee090
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear dee090, What a wonderful review! We are so honored to know your stay went above and beyond your expectations and that you also visited Galapagos, such a beautiful paradise. Were you surprised with your personalized check in? We look for small ways to make every one of our guests feel special in their vacations. We are glad you enjoyed... More 

West Bloomfield, Michigan
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful Modern Hotel. Luxurious retreat. The staff was so very welcoming and friendly. Very helpful. Loved the arrangements of roses everywhere. The executive lounge was very well serviced. The staff was always ready to anticipate our every need whenever we entered the lounge.

Helpful?
Thank Carol W
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Carol W, Thank you! We have really enjoyed reading your review about our hotel, but mainly about our staff. At Marriott International, we pride ourselves for always putting people first. We all know that the most important part of our hotel is the people and that is why we all do our best and go above and beyond for... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Greatly enjoyed luxurious stay at the recently remodeled JW Marriott in Quito, Ecuador. Everyone was extremely nice, friendly, and helpful. Also felt very safe. Traveled on multiple tours from the Marriott - the Andean mountains are beautiful; toured Antisana Ecological Reserve which houses several eco-systems from high mountain habitats to rainforests. Saw the Antisanilla lava flow from the recent eruption... More 

Helpful?
Thank Tanya Q
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Tanya Q, Thank you for your comments! It sounds like you had a wonderful adventure in Ecuador! It is so great to know you made the most our of your visit and went to such beautiful places such as La Mica and Antisana. We appreciate your comments on our renovation and we are so happy to know you liked... More 

Florida
Level Contributor
81 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms have recently been redone and are fabulous! Wood floors, great lighting. Elevators are fast. Pool and outdoor area is a little dated looking. Breakfast buffet had everything one could want. I was with a tour group and the hotel still recognized my status and let us into the executive lounge.

Helpful?
Thank Fsulaw1
Belen U, Social Media Executive at JW Marriott Hotel Quito, responded to this review

Dear Fsulaw1, Thank you! We love to know you liked our newly renovated rooms, we took 9 months in the renovation so it is really satisfying to know our guests are enjoying the new changes. We are glad to know you also had a great breakfast at our buffet in Bistro Latino. Did you create your own smoothie? My personal... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Amazonas, Quito, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $160 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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