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Casa Gangotena

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Traveler (734)
360
Panoramas (21)
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#16 of 145 hotels in Quito
Location
4.9
Cleanliness
5.0
Service
4.8
Value
4.5
Travelers' Choice

El hotel boutique Casa Gangotena es un establecimiento lujoso situado en el corazón del casco antiguo de la ciudad de Quito, junto a la Plaza San Francisco. Esta mansión histórica, que fue hogar de varios presidentes de la era republicana y más tarde propiedad de la familia Gangotena, es conocida por sus elegantes interiores y su rica historia. Ofrece habitaciones lujosas, un restaurante de cocina ecuatoriana y es la única propiedad Relais & Châteaux en Quito. El hotel está idealmente ubicado para explorar el centro histórico de Quito y ofrece varios tours a atracciones cercanas. Ha recibido numerosos premios, incluyendo el Mejor Hotel Boutique de Ecuador por los World Travel Awards en 2023.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Patio
Walking tours
Highchairs available
Airport transportation
Business Center with Internet Access
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Special diet menus
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Manicure
Massage
Neck massage
Pedicure
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Value
Classic
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
993Reviews8Q+A100Room tips
Traveler rating
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holidaychicLondon wrote a review Apr 17
London, United Kingdom598 contributions337 helpful votes
It’s a beautiful hotel right on the main square so very easy for visiting the historic area. The staff are all so nice and helpful. The ladies at the reception helped with dinner reservations, the doormen with umbrellas and a lovely greeting. The bar staff were exceptional, friendly and a delight to talk too. The dining room is lovely and the breakfasts were nice. We had dinner one evening and again lovely staff. The food was fine but all very rich / too rich … it would’ve been much better if there was say a couple of things on the menu which were just a little simpler like a steak and or a grilled fish dish without all the added twists…. When you’re travelling around a country eating lots of local food as a tourist sometimes when you’re eating at your hotel you just want a break from lots of rich flavours or at least the option is there. The only other dining option there is in the terrace - tapas and not lots of choice plus when it’s raining the covering up there isn’t adequate. The room was lovely, really good size and beautifully decorated as was the bathroom, plenty of water, hangers, plush towels and so on.. we enjoyed our three days there. If the food options had been a little wider I’d have given a 5.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded 2 days ago
Dear guest, We enjoy hearing about people's experiences at our hotel, and even more so when they are really positive! We take great care to make sure every detail is just right in order to provide our guests with a true ""home away from home"". Old Town Quito is a very special place full of culture, tradition, and hospitality. We aim to celebrate these qualities in every part of our hotel, from the smallest detail to the grandest meal, and in every unique space, it is our aim to make your stay the very best possible. We hope you had a great trip and we thank you for taking the time to share your thoughts with us. Kindest Regards, Casa Gangotena
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kathytuzzi wrote a review Jul 2022
San Jose, California44 contributions71 helpful votes
Hotel's Favorite
We stayed four nights in a plaza view room. The room had ornate ceiling and wall detail, marble bathroom, very comfortable king bed, and windows opening up to the plaza below. We really enjoyed having this view as there is much going on every day in the plaza. We also had fun sitting on the steps watching the pigeons, people and activity. All staff were friendly and attentive. They served a nice breakfast each day with eggs to order, one morning they had a buffet. Recommend the Cafe Quinteno which was delicious! Another highlight was a half day private city tour with Juan Carlos, who the Concierge arranged for us. Memorable time!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Customer Relationship Manager, Promocionar at Casa Gangotena
Responded Jul 7, 2022
Dear Kathy: Thank you for choosing Casa Gangotena Boutique Hotel and for taking the time to write about your experience with us. We're very grateful for your 5-star review! We are pleased to read you liked our location, and the view from your room. We aim to provide genuinely unforgettable and unique experiences, so we are thrilled to know that we exceeded your expectations. We hope you enjoyed your trip through Ecuador, and we look forward to welcoming you once again in the future. Sincerely, Francisco Baca Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Graham wrote a review Mar 2024
London, United Kingdom28 contributions1 helpful vote
A wonderful experience from the moment we arrived. We were lucky to have a room facing out onto the attractive interior patio. The room and ensuite bathroom were beautifully finished with a luxurious feel to them. Still and fizzy water was available but there was no milk or creamer for the coffee and no black tea. I'm sure that this would have been made available if we had asked as we felt that nothing was too much trouble. The meals here were superb and we tried breakfast, lunch and dinner, thoroughly enjoying all of them. We were so sad that we couldn't enjoy breakfast on the second day due to an early departure. They did provide a packed breakfast but this did not meet the high standards we had come to expect. There was one sandwich on dry white bread and we had not been given any choice of bread. We would love to stay there again.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Try to get a garden room. There's a lovely outlook and you're not in a long corridor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded 2 weeks ago
Dear Graham, How wonderful that you enjoyed your time at Casa Gangotena! We very much appreciate hearing from our guests, as it helps us analyze how we're doing and what we can do to improve. Knowing that you were satisfied with our service, our interiors, our location, and/or our guest-exclusive activities, gives us great joy. We aim to please and we hope to welcome you again in the future. Kindest Regards, Casa Gangotena
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Beth M wrote a review Mar 2024
Greenwich, Connecticut12 contributions1 helpful vote
We stayed at Casa Gagotena for a night prior to our Galapagos tour. The hotel is in a perfect location for a city tour. It is very secure with security on site 24/7 and they lock the front doors at night (not that the area is dangerous, it felt very safe but safety is always good!). The hotel is a very pretty, historic mansion. The courtyard is a great place to grab a drink or lunch and the restaurant was delicious for both breakfast and lunch. The staff was very nice. Despite all that was going on in Ecuador a month ago, it felt very safe.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded 3 weeks ago
Dear guest, It is really nice to hear that you had a pleasurable experience while staying with us at Casa Gangotena. Whether it was our service, our interiors, our location, or our guest-exclusive activities that impressed you the most, we're just happy that you spent some time with us and that your experience was a satisfying one. It is our goal to make your stay as comfortable and as memorable as possible. We look forward to welcoming you back to Casa Gangotena should your travels take you back through Quito in the future. Kindest Regards, Casa Gangotena
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AFerb_84 wrote a review Mar 2024
London, United Kingdom45 contributions53 helpful votes
This hotel was, alongside Palacio Duhau in Buenos Aires, the most beautiful city property we stayed at in South America. Gorgeous flowers all over the sculpted staircases and lobbies. The restaurant offers an impressive tasting menu (reviewed separately) and they set up a little table for us in the bar to sample it given that the restaurant was full at the time we wandered down from our room. Breakfast is similarly impressive. We weren’t at the hotel for very long so cannot comment on most of the facilities but the rooms were luxurious and well appointed and the staff were friendly, I am sure this is the best hotel in Quito and would definitely recommend it.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded Mar 5, 2024
Dear AFerb, We enjoy hearing about people's experiences at our hotel, and even more so when they are really positive! We take great care to make sure every detail is just right in order to provide our guests with a true ""home away from home"". Old Town Quito is a very special place full of culture, tradition, and hospitality. We aim to celebrate these qualities in every part of our hotel, from the smallest detail to the grandest meal, and in every unique space, it is our aim to make your stay the very best possible. We hope you had a great trip and we thank you for taking the time to share your thoughts with us. Kindest Regards, Casa Gangotena
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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itlobbyist wrote a review Feb 2024
Washington DC, District of Columbia51 contributions23 helpful votes
A luxurious hotel conveniently located in the Old City with a phenomenal staff throughout. Enjoy their delicious breakfast, have at least one dinner, take advantage of their massage service and if the weather is accommodating plan to spend some time in their gorgeous garden area. Make sure you go to the terrace rooftop to take in the sites of San Francisco Square (and be sure to walk around to the left and take in a special site around sunset.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded Feb 26, 2024
Dear Itlobbyist, It is really nice to hear that you had a pleasurable experience while staying with us at Casa Gangotena. Whether it was our service, our interiors, our location, or our guest-exclusive activities that impressed you the most, we're just happy that you spent some time with us and that your experience was a satisfying one. It is our goal to make your stay as comfortable and as memorable as possible. We look forward to welcoming you back to Casa Gangotena should your travels take you back through Quito in the future. Kindest Regards, Casa Gangotena
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter A wrote a review Dec 2023
New York City, New York227 contributions138 helpful votes
Great location, friendly staff, excellent restaurant, with a large clean room. The hotel is right in the center of Quito and short distances to tourist sites. Suggestion to take it slow due to the altitude. Hotel was very quiet even though it's in a busy section. All linens and towels were good quality.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded Dec 29, 2023
Dear Joe, It is really nice to hear that you had a pleasurable experience while staying with us at Casa Gangotena. Whether it was our service, our interiors, our location, or our guest-exclusive activities that impressed you the most, we're just happy that you spent some time with us and that your experience was a satisfying one. It is our goal to make your stay as comfortable and as memorable as possible. We look forward to welcoming you back to Casa Gangotena should your travels take you back through Quito in the future. Kindest Regards, Casa Gangotena
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2TropicsTravelers wrote a review Nov 2023
Orlando, Florida43 contributions13 helpful votes
Spectacular! The view from our room, over the beautiful church and plaza of San Francisco, was breathtaking. This hotel is beautifully laid out and decorated to preserve the elegance of the original mansion. Every space is gorgeous and our guest room was amazing. The staff were friendly, accommodating and professional. This is a perfect location to begin your exploration of Quito.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded Nov 15, 2023
Dear guest, How wonderful that you enjoyed your time at Casa Gangotena! We very much appreciate hearing from our guests, as it helps us analyze how we're doing and what we can do to improve. Knowing that you were satisfied with our service, our interiors, our location, and our guest-exclusive activities, gives us great joy. We aim to please and we hope to welcome you again in the future. Kindest Regards, Casa Gangotena "
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Frank Konings wrote a review Sep 2023
Meerle, Belgium92 contributions36 helpful votes
We spend 5 glorious days in the beautiful hotel. The staff is amazing and the breakfast is the best in the world, especially the tigrillo. The room was fantastic with a great view of Plaza Francisco. Perfect location to visit the highlights of Quito. We definitely come back.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded Oct 2, 2023
Dear Frank, We enjoy hearing about people's experiences at our hotel, and even more so when they are really positive! We take great care to make sure every detail is just right in order to provide our guests with a true ""home away from home"". Old Town Quito is a very special place full of culture, tradition, and hospitality. We aim to celebrate these qualities in every part of our hotel, from the smallest detail to the grandest meal, and in every unique space, it is our aim to make your stay the very best possible. We hope you had a great trip and we thank you for taking the time to share your thoughts with us. Kindest Regards, Casa Gangotena
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SJM1260 wrote a review Jul 2023
Brookhaven, Georgia17 contributions32 helpful votes
This is a beautiful hotel and from the moment you walk in, until you leave, the service is top notch. The flowers in the lobby are most beautiful you have ever seen as they are grown in Ecuador. Our room was very comfortable, lovely bedding, nice lighting and spacious. We asked the hotel to arrange airport pick up and return service for us and both drivers were prompt and personable. We had to leave the hotel at 5:00 am. and they had a boxed breakfast ready for us to go when we came downstairs. The enormous wooden front door is amazing and is closed during the evening. We would definitely stay here again.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Customer Relationship Manager, Marketing at Casa Gangotena
Responded Aug 1, 2023
Dear guest, We enjoy hearing about people's experiences at our hotel, and even more so when they are really positive! We take great care to make sure every detail is just right in order to provide our guests with a true "home away from home". Old Town Quito is a very special place full of culture, tradition, and hospitality. We aim to celebrate these qualities in every part of our hotel, from the smallest detail to the grandest meal, and in every unique space, it is our aim to make your stay the very best possible. We hope you had a great trip and we thank you for taking the time to share your thoughts with us. Kindest Regards, Casa Gangotena
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$334 - $472 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorPichincha ProvinceQuito
NUMBER OF ROOMS
31
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CASA GANGOTENA - Updated 2024 Prices & Hotel Reviews (Quito, Ecuador)

Frequently Asked Questions about Casa Gangotena
Which popular attractions are close to Casa Gangotena?
Nearby attractions include Museo Casa del Alabado (0.04 miles), Iglesia y Convento de San Francisco (0.08 miles), and Quito Old Town (0.1 miles).
What are some of the property amenities at Casa Gangotena?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Casa Gangotena?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Casa Gangotena?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Casa Gangotena?
Yes, valet parking is available to guests.
What are some restaurants close to Casa Gangotena?
Conveniently located restaurants include Casa Gangotena Restaurant, Fabiolita, and La Vid Restaurante.
Does Casa Gangotena have airport transportation?
Yes, Casa Gangotena offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Casa Gangotena located near the city center?
Yes, it is 0.6 miles away from the center of Quito.
Are any cleaning services offered at Casa Gangotena?
Yes, dry cleaning and laundry service are offered to guests.
Does Casa Gangotena offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Casa Gangotena?
The staff speaks multiple languages, including English and Spanish.