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City Art Hotel Silberstein

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Traveler (17)
Room & Suite (40)
Dining (7)
Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor3%
  • Terrible0%
Travelers talk about
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Airport Transportation
Room Service
Suites
Concierge
4 Star Hotel
All hotel details
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Reviews (103)
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14
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40
14
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All reviewsa hot water bottlelittle touchesbreakfast roomthe hotel staffi highly recommend this hotelold world charmenjoyed my stayperfect locationplace to stayplaza fochbedjorgeneighborhoodmansionecuadornightlifedriver
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1 - 5 of 63 reviews
Reviewed 5 weeks ago

I would highly recommend this hotel to anyone visiting Quito. The staff was so welcoming and accommodating, the guest room I was in was cozy and I had a very comfortable sleep there for 2 nights. Breakfast was such a treat in the bright sunny...More

Review collected in partnership with this hotel
Thank Katherine H
Response from Hotel S, Marketing at City Art Hotel SilbersteinResponded 2 weeks ago

We appreciate your comments, it is a pleasure for us to generate new experiences for our guests as part of their stay in Quito. We hope you can return soon to Ecuador and visit us again.

Reviewed May 28, 2018

Don't stay at this hotel. While the staff tries hard, they have little to work with. Our room was tiny and very cold. The hotel has no heat and while a hot water bottle feels great in bed, it provides no heat for the room....More

2  Thank Brenda T
Response from Hotel S, Marketing at City Art Hotel SilbersteinResponded 2 weeks ago

Thank you very much for letting us know your experience in the hotel, we are making improvements in the hotel so that our guests feel more comfortable in each room.

Reviewed May 28, 2018

I really wanted to love this hotel partly because of the silly reason that the hotel's name is "Silberstein" and my family name is "Silber." Furthermore my own home in Philadelphia is amazingly similar in age and layout as this "boutique" hotel - a late...More

1  Thank buddmar
Response from Hotel S, Marketing at City Art Hotel SilbersteinResponded 2 weeks ago

We appreciate each of your comments, it is very important to know the different experiences of each of our guests. We regret that your experience has not been very pleasant and we will consider your comments to improve our service.

Reviewed May 6, 2018

My husband and I spent 2 nights at this charming boutique hotel before heading out to the Galapagos Islands. This mansion turned hotel is quite lovely. The antique decor with a nod to Germany (I think the owners are German?) is gorgeous. The rooms are...More

Thank Raina S
Response from Hotel S, Marketing at City Art Hotel SilbersteinResponded May 7, 2018

Thank you very much for your comments, for us it is very important to know about the stay of our guests and we are really glad that your experience has been the best. We hope that in the future you can return to Quito and...More

Reviewed January 6, 2018

Super nice hotel to stay at! The hotel has a great colonial feel to it, the decor and ambience are the highlight of this hotel. Rooms were clean and well decorated. The staff were very nice and helpful. Breakfast was good too. Great location as...More

1  Thank Rupon A
Response from Hotel S, Marketing at City Art Hotel SilbersteinResponded January 8, 2018

Thank you for your comments, we hope you can return soon to Quito and visit us again!

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Non-Smoking Hotel
Shuttle Bus Service
Room Service
Wheelchair access
Airport Transportation
Dry Cleaning
Business Center with Internet Access
Multilingual Staff
Breakfast Available
Details
Price range
$78 - $89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Quito
#23 Romantic Hotel in Quito
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$78 - $89 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Quito
#23 Romantic Hotel in Quito
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (17)
Room & Suite (40)
Dining (7)
Family and Play Areas (4)
Business Center & Event Rooms (4)
Questions & Answers
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Posting guidelines
Room Tips
"put into house tip box in lobby."
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"Insist on a room with a fireplace and a supply of wood. Make sure the hot water runs consistently in the..."
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"Look at the room first!"
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"beautiful rooms - only problem was the lack of hotwater"
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