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Hotel Filatelia

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Avenida 9 de Octubre N 19-58 between 18 de Septiembre and Patria Ave., Quito 170150 Ecuador
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Traveler (5)
Room & Suite (36)

About

#63 of 180 hotels in Quito
Location
Cleanliness
Service
Value
Travelers' Choice
Apartamentos Filatelia, located just 1 km from the historical center and just 5 minutes from the financial area of Quito, offers you equipped apartments and rooms with breakfast and free WiFi. The property is 100 meters from El Ejido Park, 200 meters from the handicrafts market, 2 blocks from the Ecuadorian Culture House, just a few steps from the main public transportation lines. In its surroundings you will find Cafes, Restaurants, Bars, Warehouses. The apartments have living room, dining room, fully equipped kitchen. There is a Restaurant where breakfast is served. The 24-hour front desk can provide tourist information. Free parking is available, and airport and car rental services are available at an additional cost. Apartamentos Filatelia is 35 km from Mariscal Sucre International Airport.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Coffee shop
Airport transportation
Baggage storage
Concierge
24-hour front desk
Laundry service
Wifi
Restaurant
Car hire
Non-smoking hotel
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Room features
Housekeeping
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
100Reviews1Q+A2Room tips
Traveler rating
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getaround2014 wrote a review Nov 2020
Two Rivers, Wisconsin23 contributions20 helpful votes
Was going to stay 4 nights for business. Told them I was going to arrive between 12 midnight and 1 AM. I had texted them my arrival time and asked if someone would be working. She assured me they had some one working.at all times. I was flying from Miami and left around 7 pm, with no notice from my hotel. Arrived in Quito and caught a cab to the hotel. Rang the bell and guess what no answer or note on the door The cab driver even call the hotel, no answer. I keep ringing the bell for 20 minutes, no answer! Luckily my cab drive stayed with me this entire time and then he took me to the HILTON. I registered and went to my room and logged into WIFI, then checked my emails and I found an email from the Filatelia saying I should contact them and they would get someone to get me my key. Needless to say I was not happy. They put me at risk and lied about someone being on duty. I have stayed at this place before without incident. I just want to warn tourists about this situation because at 1 AM in the morning any city is not safe. The Filatelia said they were sorry but my life is worth more than a simple sorry. I will NEVER stay here again....
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Date of stay: November 2020
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Trip type: Traveled on business
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Travelover_aeg wrote a review Aug 2019
Calgary, Canada162 contributions15 helpful votes
The entire hotel is small but quite nice, the rooms/apartments were spacious enough for us two and everything seemed quite clean. All the staff were really nice and they even allowed us to leave our backpacks after check-out while sightseeing around the city :) The only downside was (as mentioned previously by other travelers) that the temperature of the shower did not get hot, it was just lukewarm. Also, the draining system in the shower did not work properly so water accumulated while showering. The free breakfast (from 7-10am) was pretty good. I also liked the small but cozy lounge area close to the front desk where you can relax. Overall, our stay was quite pleasant for the amount of money spent.
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Date of stay: July 2019
Location
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Trip type: Traveled as a couple
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Response from Apartamentos F, Administrador at Hotel Filatelia
Responded Aug 12, 2019
Dear Mr. aeg We would like to thank you for taking the time to give us feedback regards to your recent stay at Hotel Filatelia . We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. It is a pleasure to know the you found our Hotel location strategically, our rooms spacious and clean, with a free pretty good breakfast :) .... We will keep developing our services and we look forward to welcoming you back in the near future. Thank your for choosing us, Always at your order, Regards, DANIELA
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Jewel C wrote a review Jun 2019
Brookline100 contributions36 helpful votes
This is an apartment hotel. Since we had five adults – having space is a plus. We reserved a three bedroom/three bathroom penthouse apartment. Hotel Filatelia provides pick-up and drop off service at the airport. Filatelia sent two persons to pick up our party of five. Upon arriving at our destination, the building resembles a mid-century modern high rise (total of six floors). There is a small elevator in the building but it only goes up the sixth floor and then you must up approximately a dozen steps to the penthouse. The penthouse is large but very dark because of the wood paneling décor. There is a living room and dining room area…the dining room overlooks the neighborhood skyline. A small galley kitchen……the window above the sink also overlooks the neighborhood skyline. The kitchen is equipped with dishes, eating utensils, pots and pans but no dishwashing detergent, cloth towels or paper towels. We spent three nights here. The biggest problem was the lack of hot water when showering. Seemed as though it was fine the first night and we had a total of five adults using three bathrooms. Beginning the second day…no hot water all day for showering and the same for the third day (at this point…didn’t matter much since we were flying out soon). Also…low water pressure at times. Hotel is very efficient in arranging pick-up and drop-off from airport.
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Date of stay: July 2018
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Trip type: Traveled with family
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Response from Apartamentos F, Administrador at Hotel Filatelia
Responded Jun 25, 2019
Dear Lord 880jewelc Greetings, Thank you for choosing us as the hotel for your stay in Quito, Your comments are very valuable, we are pleased to know that the shuttle service in and out were coordinated according to your request. Indeed the Penthouse is usually selected by groups or families that are looking for spacious environments, we are pleased to know that you have found the necessary utensils that made your stay comfortable. We are sorry to know that you did not have enough hot water during your stay, the inconvenience was verified in the records and it were notified and the necessary corrective measures were taken. Thank you for choosing us, Always at your orders, Regards, DANIELA
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Yuliyaana wrote a review Oct 2018
Dubai, United Arab Emirates30 contributions2 helpful votes
We booked this place with booking.com but upon arrival we were disappointed.Floor in the room was dusty,bedding had dusty and not very fresh scent to it.There is no tea or coffee facility.Shower just unpleasantly lukewarm on a cold mornings.There was some sound of machine working all the time behind our window.To get water you need to go down for a fill up.Staff was very friendly and helpful. Definitely not returning back.
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Date of stay: October 2018Trip type: Traveled with friends
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Response from Apartamentos F, Administrador at Hotel Filatelia
Responded May 29, 2019
Dear Yuliyaana, Thank you for letting us know how your stay was. I am very sorry that it has not been memorable as it usually happens with those who visit us. We did the necessary follow-up to prevent these situations happens again. Always at your orders, Regards, DANIELA
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getaround2014 wrote a review Oct 2018
Two Rivers, Wisconsin23 contributions20 helpful votes
This is the second time I stayed a this hotel. The staff is friendly even when I speak very little Spanish. Daniela was a blessing as she explained things so well, that even I felt comfortable traveling to another city by public transportation. I had hot water for showers and enjoyed the restaurant. My room was clean and comfortable. Very close to the market. The employees really make you feel at home!
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Date of stay: October 2018
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: I had an apartment on the 6th floor
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Response from Apartamentos F, Administrador at Hotel Filatelia
Responded May 29, 2019
Dear Getaround2014, How grateful to receive your comments, makes us feel that we are doing well. There is nothing more rewarding than know that those who stay once, return for the next trip. We are pleased to know that our location is strategic and that our staff is always ready to serve. Thank you for being your choice when you look for a Hotel to stay in Quito. Always, always at your orders, Regards, :) ... DANIELA
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PRICE RANGE
$33 - $49 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorPichincha ProvinceQuito
NUMBER OF ROOMS
15
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Frequently Asked Questions about Hotel Filatelia
Which popular attractions are close to Hotel Filatelia?
Nearby attractions include National Museum of Ecuador (0.3 miles), Mercado Artesanal La Mariscal (0.2 miles), and Parque El Ejido (0.2 miles).
What are some of the property amenities at Hotel Filatelia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
What food & drink options are available at Hotel Filatelia?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel Filatelia?
Yes, a parking garage is available to guests.
What are some restaurants close to Hotel Filatelia?
Conveniently located restaurants include Suvlaki, Cacao & Cacao, and Rincon de Francia.
Does Hotel Filatelia have an airport shuttle?
Yes, Hotel Filatelia offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Hotel Filatelia?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Filatelia?
Many travelers enjoy visiting Sombreros Humacatama (1.2 miles), Arco de la Reina (0.9 miles), and Molinos El Censo (1.1 miles).