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Lugano Hotel

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#41 of 113 Hotels in Quito
Certificate of Excellence
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135 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Munich, Germany
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 8, 2016

Nice hotel in a safe part of the city. I liked the small kitchen in the room and would definitely recommend staying here if you're spending a few days in Quito. I found the place to be clean, safe, and affordable. It's not particularly close to the Historic Center or many of the other attractions in the city, but taxis... More 

Helpful?
Thank aaattt1234
Quito, Ecuador
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 24, 2016

I had to stay in Lugano cos I didn't have any other choice, but I definitely won't recommend it to anyone or go there again myself. The rooms are dirty (not that they aren't being cleaned, just overall dusty and give you the impression someone very dirty lived there before you). The management is horrible - incompetent and slow. And... More 

Helpful?
4 Thank hoolahoop123
New York City, New York
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

The hotel is in a very good location as far as proximity to good restaurants and generally in an upscale and very safe area. There is a supermarket in the area (15 minute walk), which we did make use of. The room we had was a very spacious 2 bedroom apartment with a full kitchen, which was fantastic considering we... More 

Helpful?
Thank 7Turns
luganohotel, Manager at Lugano Hotel, responded to this review

Dear Guest, We are pleased that your stay has been pleasant in our hotel and specially the city of Quito has liked you and your family. The Staff at our Hotel sent their greetings. We hope to see you again. Regards, Cristina Molina More 

carriere
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 23, 2015

The location was great.Within walking distance of the park, restaurants and my Dentist office. The room was very clean and the Staff was exceptional.The restaurant served a great breakfast. The noise level for being in Quito was very low. Couldn't ask for a better Hotel.

Helpful?
Thank huntertr7
luganohotel, Gerente at Lugano Hotel, responded to this review

Dear Guest, it was a pleasure to have you with us, we wait your next visit to Quito. We send greetings from all of us at the Hotel Lugano. Hotel Lugano More 

Arlington, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2015

Stayed here for a friend's wedding and was really impressed by the hospitality of this small hotel. Always someone at the front desk willing to help out at any hour and they speak English very well. They have a few cars/drivers and are super accommodating with arranging airport pickups and private tours for sightseeing. A group of us wanted to... More 

Helpful?
Thank Laura D
New York City, New York
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 17, 2015

Enjoyed the family stay in a two-bedroom two-bathroom suite at this hotel. The rooms were clean and comfortable and there is a kitchenette with appliances and a minibar. Although the breakfast was not extravagant, it was adequate. The location is convenient with restaurants and coffee shops nearby. Proximity to the beautiful Carolina Park is particularly useful if you are into... More 

Helpful?
3 Thank Yaatri50
Ecuador
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 6, 2015

The suites are very well designed, nice clean, plenty of light, immaculate. Dennis at the front desk is a gem, he was helpful beyond the call of duty! Every bell man was smiling and efficient, service was instant. They had cheap hard bed pillows however, like a lump of rubber, and synthetic stuff. I could not sleep on the pillows... More 

Helpful?
Thank SSA444
Quito, Ecuador
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 9, 2015 via mobile

The place is very high end, the rooms really do feel like a suite and are very clean and comfortable. The price is great if you are booking through this page or booking.com as they give almost 40% discount. Most of the staff is really friendly. The continental breakfast was a bit low on options but nevertheless very nice. It's... More 

Helpful?
Thank Dracous89
Guayaquil, Ecuador
1 review
5 of 5 stars Reviewed April 14, 2015

Great Hotel witha great location. 2 blocks away from parque La Carolina, and within 15 minutes walk to Quicentro Shopping and Mall el Jardín. The rooms are really nice. 2 queen bed bedrooms, each with its own bathroom. One with a shower, and the other with a bath-tub (and shower as well). Comes with a kitchenette and mid size fridge.... More 

Helpful?
Thank kikep1
Indianapolis, Indiana
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 11, 2015

We had a 2 bedroom suite that had quite a bit of room. The staff was super helpful. They helped us arrange all types of transportation to some of the various activities in the surrounding areas of the city. Dennis was super helpful!

Helpful?
Thank stvoelkel
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Lugano Suites Hotel has 23 suites, each one equipped with living and dining rooms, kitchenette, and one or two bedrooms. Each suite has all necessary amenities for a short or long stay that will contribute to make you feel right at home. All areas are decorated with a minimalist style, generating a harmonious atmosphere which invites you to relax. Likewise, the hotel has a cafeteria–conference room, a business center and BBQ Terrace. All these social areas and 23 suites are connected to high speed wireless Internet. This service is free of charge for all our guests. ... more   less 

Additional Information about Lugano Hotel

Address: Suiza N33 132 y Checoeslovaquia, Quito 170150, Ecuador
Location: Ecuador > Pichincha Province > Quito
Price Range: $84 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lugano Hotel 3*
Number of rooms: 23
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Hotel Style:
#18 Business Hotel in Quito
#18 Romantic Hotel in Quito
#24 Family Hotel in Quito
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