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Benalcazar N 6-26 Mejia, Quito 170401 Ecuador
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (129)
Room & Suite (54)
Videos (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Carlóta
Updated 04/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#12 of 179 hotels in Quito
Travelers' Choice
GreenLeaders Gold level
Carlota Hotel Carlota is the first design urban boutique hotel, in the historic district of Quito,Carlota is the first LEED certified Hotel in Ecuador and the first LEED certified design boutique Hotel in a UNESCO Heritage site.
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Room & Suite (54)54
Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Children's television networks
Street parking
Yoga classes
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Aerobics offsite
Bicycle tours
Entertainment staff
Walking tours
Board games / puzzles
Video game console
Children Activities (Kid / Family Friendly)
Highchairs available
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Massage chair
Neck massage
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Interconnected rooms available
Private balcony
Room service
Seating area
Separate dining area
Separate living room
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Family rooms
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Good to know
Historic Hotel
Languages Spoken
English, Spanish
209Reviews3Q+A35Room tips
Traveler rating
  • 165
  • 33
  • 6
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  • 3
Time of year
Traveler type
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Popular mentions
Sujata1970 wrote a review Feb 2020
Richmond, United Kingdom6 contributions
The restaurant evening meal was expensive and awful - the "special vegetable broth" was literally a few pieces of pre-boiled veg and hot water - no stock / flavour / seasoning, the guinea pig main was one tiny leg with about as much meat on as a couple of rashers of bacon and desert came in a wine glass but sideways so we worried we would break the stem trying to get it out. The choice was limited as they had run out of a lot of stuff. The bedroom was noisy and some of the staff were fairly clueless though very friendly. I struggled to pay our bill as i couldn't make the lady at reception understand that we had drunk a beer from the minibar, and then they didn't have any change for $100 note (bill was $89).
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Don't stay here and if you do take good ear plugs and eat elsewhere.
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Response from Renato S, Gerente at Carlóta
Responded Mar 11, 2020
Dear Sujata, Thank you very much for sharing us your experience during your stay at Carlota Hotel, Your value opinion is important for us it helps to improve everyday. We will check each point you mention and looking for optimaze resourses. Thank you for choosing us during your stay in Quito. Have a great day! Best regards!
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jking wrote a review Feb 2020
Richmond, Virginia38 contributions6 helpful votes
We stayed here for 4 nights and absolutely loved it. The staff is very friendly and attentive. The room we stayed in was very spacious with a loft. Gorgeous little hotel. The location is also perfect, very close to the central square. We enjoyed the rooftop and ordered snacks and drinks on our last night which were delicious.
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Review collected in partnership with this hotel
Date of stay: January 2020
Response from Renato S, Gerente at Carlóta
Responded Feb 28, 2020
Dear guest Receive warm greetings from everyone here at Carlota. Thank you so much for your important comment! we really appreciate it and we are happy that you had a good Experience. That is our main goal, and we are glad that we accomplish it with your stay. This is our passion and we will be looking forward to have you here with us in the near future! Have a great day! Kind Regards Hotel Carlota
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brockja wrote a review Feb 2020
2 contributions
I highly recommend this hotel. It is centrally located. The service was beyond outstanding. Whatever we needed or wished for the staff accommodated. We will stay at the Carlotta when we return to Quito.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Our room was a bit snub, but the hotel has lots of available space which made up for it.
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Response from Renato S, Gerente at Carlóta
Responded Feb 28, 2020
Dear guest We greatly appreciate your kind comment. For us, it is a great satisfaction to know that you had an excellent experience with us. Each one of us is committed to making your stay the best memory of your trip to Quito. It will be really a pleasure to have you here again! Thanks for your special greeting to our staff, it shows us that we are doing things well. Thank you very much for your valuable review. Kindly Regards Hotel Carlota
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Seaside579396 wrote a review Feb 2020
1 contribution
We enjoyed our stay at the Carlota which is a small boutique style hotel in the center of the old historic quarter of Quito and only a couple of minutes on foot from the beautiful colonial heart of the old city. The hotel was well equipped with a very helpful "loyalty bar" for drinks and the staff were very friendly and helpful.
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Review collected in partnership with this hotel
Date of stay: February 2020
Response from Renato S, Gerente at Carlóta
Responded Feb 28, 2020
Dear guest Thank you very much for your comments! we really appreciate them. It is our passion to give our guests the best experience here in Carlota. If in the future, you plan to come to Quito again, we hope you visit us! Best Regards Hotel Carlota
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traveler910 wrote a review Feb 2020
Chicago, Illinois58 contributions23 helpful votes
The hotel was beautiful and the location was convenient but everything in the hotel and the fees felt over priced for Quito. The service was just ok and while we enjoyed it, it felt like with more research we could have found somewhere still very charming and convenient with more appropriate rates. That being said, the room was beautiful as was the rooftop and common space.
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Date of stay: April 2019Trip type: Traveled with friends
Response from Renato S, Gerente at Carlóta
Responded Mar 11, 2020
Dear guest, We really appreciate your valuable opinion. We are sorry that your experience was not the best This will help us to always be better and to always improve the quality of service we want to provide to our clients! Have a wonderful day! Kind regards Hotel Carlota
Read more
$166 - $299 (Based on Average Rates for a Standard Room)
EcuadorPichincha ProvinceQuito
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Frequently Asked Questions about Carlóta
Which popular attractions are close to Carlóta?
Nearby attractions include Fundación Iglesia de la Compañía (0.1 miles), Quito Old Town (0.2 miles), and Iglesia y Convento de San Francisco (0.2 miles).
What are some of the property amenities at Carlóta?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Carlóta?
Top room amenities include a kitchenette, a minibar, and a flat screen TV.
What food & drink options are available at Carlóta?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Carlóta?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Carlóta?
Conveniently located restaurants include Republica del Cacao - Centro Histórico de Quito, Fabiolita, and Omotos.
Are there opportunities to exercise at Carlóta?
Yes, guests have access to a fitness center, fitness classes, and yoga classes during their stay.
Does Carlóta have an airport shuttle?
Yes, Carlóta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Carlóta located near the city center?
Yes, it is 0.6 miles away from the center of Quito.
Are any cleaning services offered at Carlóta?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlóta offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.