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Benalcazar N 6-26 Mejia, Quito 170401 Ecuador
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 04/14/22
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Free cancellation until 04/14/22
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (130)
Room & Suite (54)
Videos (4)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Carlóta
Updated 06/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#11 of 187 hotels in Quito
Travelers' Choice
GreenLeaders Gold level
Carlota Hotel Carlota is the first design urban boutique hotel, in the historic district of Quito,Carlota is the first LEED certified Hotel in Ecuador and the first LEED certified design boutique Hotel in a UNESCO Heritage site.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Yoga classes
Free breakfast
Bicycle rental
Children's television networks
Children Activities (Kid / Family Friendly)
Street parking
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Aerobics offsite
Bicycle tours
Entertainment staff
Walking tours
Board games / puzzles
Video game console
Highchairs available
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Massage chair
Neck massage
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Interconnected rooms available
Private balcony
Room service
Seating area
Separate dining area
Separate living room
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Historic Hotel
Languages Spoken
English, Spanish
216Reviews3Q+A36Room tips
Traveler rating
  • 172
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  • 3
Time of year
Traveler type
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Popular mentions
CarinaRitz wrote a review Oct 2021
7 contributions2 helpful votes
We loved our experience at the Carlota. This hotel is beautifully decorated and the staff were wonderful. They did their absolute best to accommodate any of our needs. Sebastian helped us plan and strategize our day so that we could make the best of our time in Quito. He is amazing! The location is perfect walking distance from all the sites in Old Town Quito.
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Date of stay: September 2021
Sleep Quality
brockja wrote a review Feb 2020
2 contributions
Hotel's Favorite
I highly recommend this hotel. It is centrally located. The service was beyond outstanding. Whatever we needed or wished for the staff accommodated. We will stay at the Carlotta when we return to Quito.
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Our room was a bit snub, but the hotel has lots of available space which made up for it.
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Response from Renato S, Gerente at Carlóta
Responded Feb 28, 2020
Dear guest We greatly appreciate your kind comment. For us, it is a great satisfaction to know that you had an excellent experience with us. Each one of us is committed to making your stay the best memory of your trip to Quito. It will be really a pleasure to have you here again! Thanks for your special greeting to our staff, it shows us that we are doing things well. Thank you very much for your valuable review. Kindly Regards Hotel Carlota
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Sebholg wrote a review Sep 2021
Tumbaco, Ecuador6 contributions1 helpful vote
Amazing rooftop experience. Best service to guests with local gastronomy and drinks. Incredible views from colonial downtown ! Facilities are nice and comfortable. Very clean and well maintained facilities. Highly recommended during your visit to Quito.
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Date of stay: September 2021Trip type: Traveled with friends
Jose Diaz wrote a review Jun 2021
2 contributions1 helpful vote
Carlota is amazing experience, you have the best touristic places walking distance. Room design is exclusive, you do not met anything like this. My recommendation for people in tourism plan. The restaurant is simple but delicious. I´ll back.
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Date of stay: April 2021
Trip type: Traveled on business
Room Tip: Best views in downtown. For couples, romantic.
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Sujata1970 wrote a review Feb 2020
Richmond, United Kingdom6 contributions
The restaurant evening meal was expensive and awful - the "special vegetable broth" was literally a few pieces of pre-boiled veg and hot water - no stock / flavour / seasoning, the guinea pig main was one tiny leg with about as much meat on as a couple of rashers of bacon and desert came in a wine glass but sideways so we worried we would break the stem trying to get it out. The choice was limited as they had run out of a lot of stuff. The bedroom was noisy and some of the staff were fairly clueless though very friendly. I struggled to pay our bill as i couldn't make the lady at reception understand that we had drunk a beer from the minibar, and then they didn't have any change for $100 note (bill was $89).
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Review collected in partnership with this hotel
Date of stay: January 2020
Room Tip: Don't stay here and if you do take good ear plugs and eat elsewhere.
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Response from Renato S, Gerente at Carlóta
Responded Mar 11, 2020
Dear Sujata, Thank you very much for sharing us your experience during your stay at Carlota Hotel, Your value opinion is important for us it helps to improve everyday. We will check each point you mention and looking for optimaze resourses. Thank you for choosing us during your stay in Quito. Have a great day! Best regards!
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$166 - $299 (Based on Average Rates for a Standard Room)
EcuadorPichincha ProvinceQuito
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Frequently Asked Questions about Carlóta
Which popular attractions are close to Carlóta?
Nearby attractions include Fundación Iglesia de la Compañía (0.1 miles), Iglesia y Convento de San Francisco (0.2 miles), and Quito Old Town (0.2 miles).
What are some of the property amenities at Carlóta?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Carlóta?
Top room amenities include a kitchenette, a minibar, and a flat screen TV.
What food & drink options are available at Carlóta?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Carlóta?
Yes, paid private parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Carlóta?
Conveniently located restaurants include Republica del Cacao - Centro Histórico de Quito, Fabiolita, and Omotos.
Are there opportunities to exercise at Carlóta?
Yes, guests have access to fitness classes and yoga classes during their stay.
Does Carlóta have an airport shuttle?
Yes, Carlóta offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Carlóta have airport transportation?
Yes, Carlóta offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Carlóta located near the city center?
Yes, it is 0.6 miles away from the center of Quito.
Are any cleaning services offered at Carlóta?
Yes, dry cleaning and laundry service are offered to guests.