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Hotel Fauna

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Hotel Fauna
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397 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We spent two nights in this really excellent hotel. The room was very comfortable and quiet. We had great views from the window. Staff were really helpful and the attached restaurant is great. We will be coming back!

Helpful?
Thank Monica C
Fayetteville, Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed 2 nights at Hotel Fauna and were extremely pleased with our stay. The hotel was conveniently located in a safe neighborhood, very clean, and the hotel staff went above and beyond to ensure our needs were met. We arrived at the hotel around 9 AM and were allowed to check in to our room early... More 

Helpful?
Thank janeydanger
Adelaide, Australia
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 5 nights and I have to say from a customer service perspective one of the best. The room is very natural with one of the walls in my room actually being soil / earth, the bed is super comfortable and bottled water is provided. There is no TV. My room was two flights of steps down... More 

Helpful?
Thank Brian B
Valparaiso Dima... A, Director de Recepción at Hotel Fauna, responded to this review

Hello Brian B, Thank you for your words!! We are so happy that your stay with us was something you enjoy. The room where you stayed is the only room in our hotel that has the rock of the hill as a wall. Most of the time people asks for this room in particular. Hope to see you back someday... More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Both the personal at the reception and in the restaurant were unfriendly. The location is though excellent and the room was comfortable and nice. Nevertheless I would'nt recommend this hotel. Price-performance racio isn't working.

Helpful?
Thank Daniela B
Valparaiso Dima... A, Director de Recepción at Hotel Fauna, responded to this review

Hello Daniela B, We are so sorry that your experience in Fauna wasn´t as good as you expected. We work hard every day to improve our service and treat our guest the best way we can. Kind regards, Iris Julio A. Front desk manager. More 

Madrid, Spain
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 2 nights while checking out Valpariso. The hotel was great. Nice room, friendly staff, good location and the roof top bar and restaurant is excellent not only for the view, but the food as well. We would definitely stay here again.

Helpful?
Thank Joe W
Valparaiso Dima... A, Director de Recepción at Hotel Fauna, responded to this review

Hello Joe W, Thank you for your comment. We work hard every day to give our guests the service they deserve. We are so glad that you got to enjoy our terrace as well. Please let us know when you are back in town...we will be waiting for you!!!! Regards, Iris Julio A. Front desk manager More 

2 reviews
5 of 5 stars Reviewed August 14, 2016

The hotel is magnificent. Fair warning, there was not a tv set in our room which made our stay much better. The staff, the people, and the ambiance are beyond wonderful. We promise to stay once we are back in Valparaíso. Regards to Vicente and Jorge.

Helpful?
Thank Angel D
Valparaiso Dima... A, Director de Recepción at Hotel Fauna, responded to this review

Dear Angel D, Thank you for your kind words. We are so happy that you had a good time in our hotel. We will be waiting for you on your next trip to Valparaiso. Regards, Iris Julio A. Front desk manager. More 

Sao Paulo, SP
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 30, 2016 via mobile

We had the best stay in this gorgeous hotel. It is so beautifully designed. The rooms were comfortable and large. The rooftop restaurant was delicious, the staff was helpful, the location was perfect. I couldn't have asked for anything better!

Helpful?
Thank lsmallsSP
Valparaiso Dima... A, Director de Recepción at Hotel Fauna, responded to this review

Hello lsmallsSP, We appreciate your kind comments!! We are happy to know that your stay with us was that good. We work hard everyday to offer our guest the service they deserve. Let us know when you are back in town. Regards from Valparaiso, Iris Julio A. Front desk manager. More 

Paris, France
1 review
4 of 5 stars Reviewed June 20, 2016

Luxe, calme et volupté...this hotel is well designed and quite chic but not classic at all ! I recommend it also for the view and the food, one of the best of Valparaiso :) It's also located in the best area of the city !

Review collected in partnership with this hotel

Helpful?
Thank philk775
london
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 11, 2016 via mobile

Valparaiso is a great town to visit and staying at the Hotel Fauna made it even better. The hotel decor is quirky, modern and uncluttered but all the comforts necessary: large bright and airy rooms, huge beds, friendly service. The terrace and restaurant probably have one of the best views in Valparaiso and it does get busy so do book... More 

Helpful?
Thank mh16
Valparaiso Dima... A, Director de Recepción at Hotel Fauna, responded to this review

Hello mh16, Thank you for your kind comments!!! Just like you said, our good location allows our guest to have a nice walk arround all the interesting areas there are to visit. Please let us know when you are back in Valparaiso. Regards, Iris Julio A. Front desk manager. More 

Newcastle, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 27, 2016

We stayed at Hotel Fauna for two nights at the end of a long holiday. What a treat! From the moment we arrived the staff were welcoming, friendly and helpful. We stayed in a suite which was spotlessly clean, roomy and very comfortable. The view from our window was a highlight (room 11). The bed was amazingly comfortable. The mud... More 

Helpful?
Thank Inde T
Valparaiso Dima... A, Director de Recepción at Hotel Fauna, responded to this review

Dear Inde T, Thank you for your kind comments!!! Just like you said it, our good location allows you to walk around Alegre and Concepcion hills. Everything is walking distance from our hotel. We are glad that you got to enjoy our terrace and the amazing view too. We will be waiting for you on your next visit to Valparaiso!!!... More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Fauna Hotel Restaurant is composed by 15 rooms, whiches are distributed on 4 categories, where if you stay on "Superiors" and "Suites Fauna" ones, you are going to find beautiful views to the city and the bay city. This is located on a perfect place, just in the middle of the most tourisctic and heritage city area, just 5 minutes walking to the center city and between several souvenir stores, design stores and many restaurants.The Fauna Concept is strongly guided by the material and intangible heritage rescue, the design, the simplicity and, above all by delivering a really good service. ... more   less 

Additional Information about Hotel Fauna

Address: Paseo Dimalow 166 | Cerro Alegre, Valparaiso 2340000, Chile
Location: Chile > Valparaiso Region > Valparaiso
Price Range: $96 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fauna 3*
Number of rooms: 15
Reservation Options:
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Hotel Style:
#1 Family Hotel in Valparaiso
#8 Romantic Hotel in Valparaiso
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