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Hotel Pullman Santiago El Bosque

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Roger de Flor 2770 Las Condes, Santiago 9999 Chile
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About

#40 of 240 hotels in Santiago
Location
Cleanliness
Service
Value
Travelers' Choice
Pullman Santiago El Bosque (ex Atton) is the perfect choice for those on business or the most casual of travelers. Located in El Bosque financial district, within the business epicenter of Santiago de Chile, our modern 18-story building stands out for its meets-down-to-earth flair. Minutes away from the gorgeous suburb El Golf in Las Condes and just a short walk from the Tobalaba subway station and Costanera Center Shopping Center, any locale within Santiago de Chile is at your fingertips while staying us. Our 240 cozy and comfortable rooms are the perfect choice to rest after a hard working or shopping day. We have free Wifi in all public areas and rooms.
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Room & Suite (180)180
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Rooftop pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish, Portuguese
3,498Reviews50Q+A84Room tips
Traveler rating
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Popular mentions
Jonathan wrote a review Jun 2020
Wilmington, Delaware836 contributions435 helpful votes
We are ardent fans of the Accor hotel group's Fairmont line. So when planning our trip to Chile we went with Accor's Pullman line. VERY happy we did, staying at the El Bosque. The location is excellent, the room was PERFECT to our needs (and the bed was a great night's sleep!). The staff could not have been more helpful to our needs while we were in Santiago. We were especially happy that they were so accommodating when we had to cut our stay short by a day because of the increasing Covid-panic in the States. There was only one significant problem that prevented me from giving a five-star review. When planning the trip, I tried to contact the hotel with some questions. I tried through the email listed on the Accor website, through Facebook, and through Twitter and NEVER got a response. I finally was able to get an email address from the concierge at a Fairmont hotel we had recently stayed with and got a response. The first person to respond seemed genuinely helpful but the second person to respond essentially gave a boilerplate response that "we appreciate your feedback and will make the changes necessary." It was a completely bogus response that was obviously a cut-and-paste response. Based on the experience we had in Santiago, we'll try Pullmans again. But this lack of response is not something I would EVER expect from one of Accor's premium hotel lines.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Room Tip: Stretch the budget to as good a room category possible
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1 Helpful vote
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Response from Daniel P, Director General at Hotel Pullman Santiago El Bosque
Responded Jun 9, 2020
Dear Jonathan, We are very grateful for your important comments and certainly for the time it took to do so. On the one hand, we are very pleased that your experience at the hotel was satisfactory, but on the other hand, we regret that our lack of timely response was a problem for you. We will discuss this issue with those involved to find a way to streamline this process and there by improve our services. Regards, Daniel Pizarro K. Hotel Manager Pullman Santiago El Bosque
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Raymond M wrote a review Mar 2020
Thompson Falls179 contributions61 helpful votes
Enjoyed the hotel, the room and the location. We stayed three nights and had good service. We enjoyed the offerings at the breakfast buffet. We ate in the dinning room and enjoyed that. It was very handy to the big shopping mall and to a wide avenue with lots of sculptures. Local Chilean restaurants were close at hand as well. The WiFi kept disconnecting but was strong in the lobby. We felt safe in the neighborhood. Doormen were always Johnny on the spot. The clerks always understood English.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: Our king bed room was very nice
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Response from LuisaMerloK, Manager on Duty at Hotel Pullman Santiago El Bosque
Responded Mar 16, 2020
Dear Guest Raymond M Many thanks for your nice comments. Your feedback is very important to us so we really thanks for it We hope to see you, for your next stay in Santiago. Best regards, Luisa Merlo K Manager on Duty Pullman Santiago El Bosque
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roxfrymire wrote a review Mar 2020
20 contributions3 helpful votes
Good location in a nice area of Santiago. The property is modern and very clean. The breakfast buffet is very nice with lots of variety. We had dinner there two nights as part of our tour. The food was nicely presented and plentiful. The rooms are large enough and amenities are nice. There is a huge shopping mall close and lots of places to eat within walking distance.
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Date of stay: February 2020
Value
Service
Sleep Quality
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Response from LuisaMerloK, Manager on Duty at Hotel Pullman Santiago El Bosque
Responded Mar 4, 2020
Dear Guest Roxfrymire Many thanks for your nice comments. Your feedback is very important to us so we really thanks for it We hope to see you in the near future during your next stay in Santiago. Best regards, Luisa Merlo K Manager on Duty Pullman Santiago El Bosque
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AussieRoamers wrote a review Feb 2020
Australia353 contributions105 helpful votes
+1
This was a business trip and the room was very large but a bit sparce with amenities, no coffee or tea making available. The bed was very comfy and the shower was extremely hot with great water pressure. Staff were very pleasant. The restaurant menu was limited if you don’t eat seafood.. I would 70% of the offering had seafood in it. The area is a 10 minute walk to the famous mall if your into that. I had some great views from room and the 18th floor where the Gym and pool is. Will be staying there again in 3 weeks.
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Date of stay: February 2020Trip type: Traveled on business
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Response from LuisaMerloK, Manager on Duty at Hotel Pullman Santiago El Bosque
Responded Mar 3, 2020
Dear Guest AussieRoamers Thank you very much for your comments. For us as a team the opinion and information that give us our clients is very important, so thank you again for your positive assessment. We are happy to welcome you back to our hotel Best regards, Feel Welcome Luisa Merlo K Manager on Duty Pullman Santiago El Bosque
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Mand wrote a review Feb 2020
1 contribution
The hotel was spotlessly clean the breakfast was plentiful however the staff from reception to doormen to waiting staff - rude unfriendly and unhelpful. No one smiles. Do not recommend. The pool is pleasant although no outside light can get in the rough the heavily covered ceiling. The gym is sparse but adequate. The location is ok but very intimidating walking though groups on street corners near the hotel.
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Date of stay: February 2020Trip type: Traveled with family
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Response from LuisaMerloK, Manager on Duty at Hotel Pullman Santiago El Bosque
Responded Feb 18, 2020
Dear Guest MandMand2 We really appreciate the time you take in sending us your impressions. Many thanks you for the sincerity of your comments and of sure it is not the service experience that we want to give to our guests, therefore please accept our excuses for this inconveniences. One of our missions is to make our guests feel at home, and we will continue strengthening our staff the importance of customer service. Best regards, Luisa Merlo K Manager On Duty
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PRICE RANGE
$86 - $167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atton el bosque santiago, atton el bosque hotel santiago
FORMERLY KNOWN AS
Atton Santiago El Bosque by AccorHotels
LOCATION
ChileSantiago Metropolitan RegionSantiagoLas Condes
NUMBER OF ROOMS
240
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Frequently Asked Questions about Hotel Pullman Santiago El Bosque
Which popular attractions are close to Hotel Pullman Santiago El Bosque?
Nearby attractions include Grand Santiago Tower (0.3 miles), El Mundo del Vino Isidora Goyenechea (0.2 miles), and Lucid Dreams VR Center (0.3 miles).
What are some of the property amenities at Hotel Pullman Santiago El Bosque?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Pullman Santiago El Bosque?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Pullman Santiago El Bosque?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Pullman Santiago El Bosque?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Pullman Santiago El Bosque?
Conveniently located restaurants include Flannery's Beer House, Karai by Mitsuharu, and Pinpilinpausha.
Are there opportunities to exercise at Hotel Pullman Santiago El Bosque?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Hotel Pullman Santiago El Bosque have an airport shuttle?
Yes, Hotel Pullman Santiago El Bosque offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Pullman Santiago El Bosque?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Pullman Santiago El Bosque offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Pullman Santiago El Bosque?
The staff speaks multiple languages, including English, Spanish, and Portuguese.