We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Happy House Hostel

Traveler (223)
Room & Suite (62)
Video (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Happy House Hostel An Oasis in the heart of Santiago. Located in Moneda Street in the middle of the historic part of the city and just steps from government palace, main square and the main tourist attractions of Santiago. Happy House Hostel offers a high quality service due to obtaining Q seal of quality the S seal of sustainability granted by SERNATUR (National Tourism Service of Chile), besides having an impressive infrastructure, facilities, long market experience and strong commitment of the staff with each of its guests. Our services are: Buffet breakfast, 24 hours of reception, free internet access (Wi Fi and stationary computers), safes in private rooms and lockers in dorms, tourist information and reservations for tours of the season, free luggage storage, laundry, mini bar at reception with 24 hour service of drinks, mineral water and beers, bilingual staff (Spanish - English), recreational and cultural activities (Dancing classes, Chilean BBQ, movie nights, free tours around town, etc.), bike rental, online bus tickets reservations, organization of transport services (only from the hostel to the airport or elsewhere), free national service calls from reception, book exchange, heating in rooms with private bathroom and common areas (winter season), late check out (asking for availability in advance at reception) and a lot more. Our facilities are: Fully equipped kitchen, comfortable and spacious terraces and living rooms, swimming pool, TV rooms with international signal, outside bar, entertainment area (pool table, tennis table, mini football table, chess table and table games), wine cellar with tasting sessions of national strains, BBQ area (including free use of grills) and a lot more. We wait for you :)
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Breakfast included
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Show more
Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:10% off room rate

Location

Full view
Contact
Moneda 1829, Santiago 8340493 Chile
Name/address in local language
E-mail hotel
Getting there
Arturo Merino Benitez Airport8 mi
Los Héroes5 min
Los Héroes Alessandri Rodriguez5 min
See all nearby hotels
885Reviews
417Photos
14Q+A
90Room tips
Traveler rating
  • 427
  • 310
  • 90
  • 40
  • 18
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Popular mentions
The staff at Happy House made our first visit to Santiago so easy and pleasant! From booking shuttles to storing luggage, they are so friendly and helpful. Rooms w/ private bathrooms are beautiful and spacious. The atrium and courtyard are wonderful places to wind down from one
Read more
Response from Ricardo E, Gerente at Happy House Hostel
Responded 3 weeks ago
Dear Lanigal, Thanks a lot for your good evaluation and the great description about what we do at Happy House which is to try to provide the best experience to all our customers. We hope to get your visit again soon. Greetings from the entire Happy House Hostel team
Read more
Property's Favorite Review
Set in a safe, bohemian neighbourhood with many beautiful houses on the surrounding street, the hostel is just a short walk from the city centre, from a supermarket and from many local eateries. The building is beautiful and the pool is a real bonus at the end of a long hot
Read more
Response from Ricardo E, Gerente at Happy House Hostel
Responded Jan 15, 2019
Dear Glendowie, Thanks you so much for your great evaluation and comments. We are happy to know you´ve enjoyed the stay, facilities and staff help. We hope we can get your new visit again soon. Greetings from the entire Happy House Hostel team
Read more
I don't usually leave reviews unless they're mostly positive. There's too much negativity in the world as it is. However, while I don't have any major negative points to say about this place, but I feel compelled to let people know that basically everything about this place is
Read more
Review collected in partnership with this hotel
Response from Ricardo E, Gerente at Happy House Hostel
Responded Mar 14, 2019
Olivia, Let´s go point by point: * The water of the pool is the same that arrives through the pipes provided from the water company. And guess what, the water is circulating through a filter that is exclusively to keep it clean, so it is crazy to think that we use colder water for the pool. * Very recently we have changed the technology of the internet, since finally and after years discussing with the company supplying the service, they have managed to establish the signal via optical fiber. And guess what, this has significantly improved all the signals, and it's not just our opinion, there is evidence of this because the same guests have recognized and valued the new service in their recent comments. If the internet did not work particularly for you, it must have been the responsibility of your devices because nobody is having problems since we have optical fiber connection I insist. * Our cleaning department (maids) go at least 3 times to the kitchen according to our protocols, once in the morning, after lunch and at the end of the day before finishing their working day. Unfortunately there are many guests who use the kitchen and do not clean, dry or storage anything that uses, worse yet, sometimes they leave open things in the refrigerator that we have to be constantly throwing in the trash. And guess what, the kitchen has rules, which are completely visible to all to use it properly. Unfortunately some people do not have a minimum degree of manners and make the kitchen look messy at times. The problem is that our staff is blamed all the time for this situation. We can not have staff working 24/7 to clean up someone else's mess. Finally, the guest kitchen has a giant bar to eat with chairs in addition to 3 tables in the dining room next to it, but the hostel is giant, on the first floor there are 20 more tables to use in the dining room, not even counting the tables that are in the backyard that are available to use as well. If you find all the tables occupied in the guest kitchen or also the bar, you have many more options to accommodate yourself. If you do not want to take your plate of food to another place that is already your problem. * The hot water works well. We have a reliable system of boilers to heat the water that is tested daily. If there are many people in the hostel and they just agree to take a shower at the same time the only thing that happens is that the water takes a little longer to warm up, but guess what, it keeps coming hot in all the showers. Apparently your conscience does have some negativity, since you took the time to write a long review exposing situations that are very far from the truth. Regards,
Read more
this house has real soul, the people aswell as the old beautiful walls.the location is excellent, metro station las heroes nearby, moneda palace and center in 10 mins, check out plaza brasil around the corner, good vibe
Read more
Response from Ricardo E, Gerente at Happy House Hostel
Responded Mar 12, 2019
Dear Anama, Thanks a lot for your good evaluation and the great description about what we do at Happy House which is to try to provide the best experience to all our customers. We hope to get your visit again soon. Greetings from the entire Happy House Hostel team
Read more
Spent three nights here on our first visit to Chile and enjoyed our stay. Very helpful, friendly staff. Rooms spacious and comfortable, breakfast included. Excellent outdoor/pool area. Great central location in a very quiet street. We are coming back.
Read more
Response from Ricardo E, Gerente at Happy House Hostel
Responded Mar 8, 2019
Dear Delton, Thank you very much for your great evaluation and comments. We are glad to know you´ve enjoyed the stay. We can´t wait to see you again :) Greetings from the entire Happy House Hostel team
Read more
Previous
Album Categories
All photosTravelerRoom & SuitePool & BeachDining Family and Play Areas
Photo provided by managementHappy House Hostel
Triple / Quadruple room shared bath
Janela do banheiro
Double room upstairs with shared bathroom
PreviousNext
12345613
Cual es el check in y check out
Estimada Catalina, Check in: 15:00 PM (Si usted llegase antes del horario de check in señalado y su habitación no estuviese lista, le recordamos que es muy bienvenido a dejar su equipaje en nuestra sala de custodia y utilizar todas nuestras instalaciones y áreas comunes gratuitamente). Check out: 11:00 AM (En este horario se debe liberar la habitación. Si usted desea retirarse después del horario de check out señalado, le recordamos que es muy bienvenido a dejar su equipaje en nuestra sala de custodia y utilizar todas nuestras instalaciones y áreas comunes gratuitamente hasta la hora de su partida, pero que no puede superar las 22:30 PM).
0 votes
Buenas tardes.. Soy de conoce y viajo en auto.. Hay estacionamiento?
Estimada Cinthia Buenos Días, No contamos con estacionamiento privado, sin embargo, existe disponibilidad de estacionamientos cercanos al hostel. Una vez llegue a nuestro establecimiento podremos entregarle el detalle de la información. Saludos cordiales,
0 votes
Show all answers
Estimada Mayra Buenas Tardes, En cuanto al transporte nosotros no ofrecemos el servicio de recogida del aeropuerto al hostel, sólo desde el hostel al aeropuerto y con horas de antelación. Para llegar desde el aeropuerto le recomendamos utilizar la confiable empresa Transvip. Esta empresa tiene una oficina en el mismo aeropuerto donde podrá reservar el viaje inmediatamente a su llegada. Ofrecen un servicio compartido por un precio de $7.000 pesos chilenos por persona. También ofrecen servicio privado por alrededor de $18.000 pesos chilenos. Otra opción (y la mas económica) es tomar el transporte publico por medio de un bus azul llamado "Centropuerto" que tiene un valor de $1.700 pesos chilenos por persona y que le deja a sólo 2 cuadras del hostel en la ultima parada llamada "Los Héroes". Este servicio funciona desde las 06:00 AM hasta las 22:30 PM. Saludos cordiales,
0 votes
Show all answers
si trova un centro comerciale vicino
Se ci sono diversi centri commerciali nelle vicinanze o un facile accesso
0 votes
PreviousNext
123
"room 2 super bathroom"
"You can check the rooms before you decide for one."
"Main floor with private bathrooms"
"It’s overpriced for a private room, so at least get one with the shared bathroom and find more private shared bathrooms around the house."
"ask for a private room if traveling as a couple. we did and had a great large room, with our own bathroom"
PreviousNext
12345618
PRICE RANGE
$18 - $64 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
happy house hotel santiago
LOCATION
ChileSantiago Metropolitan RegionSantiago
NUMBER OF ROOMS
28
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing