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Mercure Santiago Centro

Traveler (504)
Room & Suite (194)
Video (1)

About

#74 of 215 hotels in Santiago
Location
Cleanliness
Service
Value
The Mercure Santiago Centro hotel is close to Santiago's main attractions, such as Plaza de Armas, the Metropolitan Cathedral, the Palacio de La Moneda, the Mercado Central, the Museo Chileno de Arte Precolombino and the Municipal Theater. The hotel is only 33 yards from Santa Lucía metro station and 11.2 miles from Santiago International Airport. The hotel boasts comprehensive facilities for both leisure and business trips, with 142 rooms, a pool, bar, restaurant, fitness center and meeting/events rooms. Enjoy the modernity, quality and technology of a hotel that has everything you need. Enjoy the feeling of being in total control, with a dedicated team on hand at all times to help you carry out your work effectively. Hotel extras Outdoor swimming pool and fitness center available for our guests. In the center of Santiago close to Santa Lucia Hill, the metro and public transport. Convention center within the property. Complimentary breakfast from 6:30am to 10am.
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Property amenities
Restaurant
Room service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Pool
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
1,304Reviews
595Photos
34Q+A
52Room tips
Traveler rating
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Popular mentions
Despite the traffic noise from the mainstreet at night we had a very comfortable stay. Especially the staff at the reception was very friendly and helpful. The hotel offered a good breakfast and all common features that are needed to feel comfortable for a trip to Santiago. It
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Review collected in partnership with Accorhotels.com
+ The location of the hotel was walking distance from plaze de armes. We got many transport options from the hotel. -The reception staff was rude and was reluctant to answer questions or help. - Our room keys were disabled before checkout time, multiple times.
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Mid way through a fantastic stay at the Mercure. We stayed here on recommendation from another guest. Ronald - met us on arrival and his front of house team made us feel extremely welcome. We have a lovely clean quiet room- and and extremely comfortable bed. The pool is still
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Every time I travel to Santiago, I stay at Mercure. Staff are always ready to assist you, warmly: the people at the reception desk, the room keeper (great Aurora) and the servants at the breakfast, everybody greets you with a big :-) on their faces. The restaurant is also nice
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Review collected in partnership with Accorhotels.com
Response from Luiz S, Manager at Mercure Santiago Centro
Responded 2 weeks ago
Dear passarellicarlos, Greetings from Santiago! We very much appreciate your comments regarding your stay at the Mercure Santiago Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel always welcome! Sincerely, Carla.
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This hotel is in a great central location, walking distance to most sights and right at a metro stop. The room on the 16th floor was spacious with tea/coffee making facilities, fairly quite and with a good view of the city. Reception and level 5 bar Staff are friendly. There is
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Response from Luiz S, Manager at Mercure Santiago Centro
Responded 2 weeks ago
Dear alwaysoverseas, Greetings from Santiago! I would like to thank you for taking the time to share your review through TripAdvisor and I am glad that you enjoyed your stay in general. Please allow me to express my sincerest apologies if our staff of breakfast did not meet your expectations. Rest assured that we are taking the appropriate measures to prevent future occurrence. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla.
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PRICE RANGE
$79 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
caesar business santiago centro hotel santiagocaesar business hotel santiago
FORMERLY KNOWN AS
Caesar Business Santiago Centro
LOCATION
ChileSantiago Metropolitan RegionSantiago
NUMBER OF ROOMS
142
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