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This was my first time to Santiago, and I was traveling alone. The concierge was great about helping me find places to eat and explore, and the receptionists were extremely accommodating when I needed to extend my stay.
The restaurant on the property also has...More
What a refreshing experience where staff are so genuine and friendly, always ready to help and genuinely passionate about Chile/ Santiago.
Excellent reception team members and excellent concierge team members. Nothing was too much trouble for them, and they recommended some fantastic places to visit...More
The rooms are very comfortable, very clean and decorated with good taste. It's located a couple of blocks from Parque Arauco.
The breakfast was very complete and delicious. The bar and restaurant have amazing service and lovely food.
The staff is very welcoming and attentive....More
We stayed in this hotel in Oct last year as a part of our SA trip. Wherever we can we always stay within the Marriott group and Renaissance in Santiago was an excellent choice. The price was moderate, location great and service was excellent. There...More
Thank Vicky W
Response from Carlos S, Manager on Duty at Renaissance Santiago HotelResponded 2 weeks ago
Dear Vicky W
First I would like to start by saying a big "thank you" for your loyalty towards Marriott and its numerous brands all over the world.
We are very happy that your stay with us was such a pleasent on, specially when it...More
The Renaissance in Santiago, Chile is one that I will continue to visit. The hotel is absolutely beautiful, modern, impeccably clean and most of all the customer service is exceptional. The pool area is beautiful and the Club level is an amazing gathering place. The...More
Thank Eric D
Response from Melissa Y, Gerente en Turno at Renaissance Santiago HotelResponded 3 weeks ago
Dear Eric D,
Thank you for sharing your experience at Renaissance Santiago Hotel.
We are very happy to know that your stay with us has met your expectations and pleased your senses. We appreciate your excellent rating and we will be waiting for your soonest...More